I've been going to this location for years, the store is always clean, employees are always friendly and helpful in finding products in the store. The only issue I have is that when renewing my membership this location does not allow the two year renewal for $44.99 (One year is $29.99 so I prefer to by two year). I've done it multiple times in the past, and tried multiple times when I was up for renewal last month while in store and refused renewing if they didn't have the two year option which they insisted they didn't. I then went to the Bayshore location and asked to renew for two years for $44.99 and they did it without question and said it was strange Massapequa won't do it. So if you want to renew for two years, try another location as Massapequa only allows one year renewals. read more

All kinds of hardware and tools for use around the household. Excellent selection of tools for all home and auto. Staff is always helpful and polite. And you gotta love their coupon sales and free item coupons. I'm a fan! read more

The store is well maintained and cashier is always nice. However, as a contractor, it's essential that whomever is actually there to assist the customers have knowledge of the products and usages. Not sure if that's a difficulty as it relates to finding quality employees. If I was a regional manager, I would insist that the employees have an active presence of knowledge as it relates to the products you sell. Very discouraging to the customer base. This can be easily implemented. read more

I go here every now and again with my husband when he needs some small things. Whenever we go, we usually don't see an employee on the floor. But we are usually in and out if they do have what my husband needs. And it's good if you're just looking for something small and you don't wanna run into Home Depot. The value is OK as well. And does have a guess a few big name items there, but it's usually smaller names that you don't really find in Home Depot. read more

Katrina is an excellent manager at Harbor Freight in Massapequa NY near Sunrise Mall off a side street called Carmans. I had to return a gift and I needed assistance. It seems Katrina does what she does because this is just, who she is. She was understanding and took the time to go above and beyond efforts to assist me. I believe she has the potential for even more. The crew there all did their best to be friendly and helpful. Staff as Paul, John, Trish, and Ellen seem like a solid crew. While there, I did find and buy at very reasonably priced other items. In short I was glad I went there and was able to get the help I needed. read more

The manager there, I believe his name is John was rude and unprofessional. I went to do a return on gifts I received with no receipt and it felt like an interrogation. He kept on asking for the purchasers phone number and receipt. Said we can track these things through corporate. Items were probably less than 15 dollars in total. I explained that it was a gift and didn't have a receipt. I would like to get store credit towards a purchase I was making. He refused and used the store policy excuse. Instead of helping a loyal customer , he might of just lost a loyal customer. read more

I think for folks who are in the know about tools, this would be a preferred store to grab an item quickly. There is a larger selection of tools without the local Ace prices. Unfortunately they were short staffed when I went (workers on the floor were either coming from or going to the back for other issues). The only reason I went was because they sell the Predator generators which is a great brand if you can catch them on sale when they are in stock. Kevin a cashier was great and was able to answer the questions I had regarding service plans, return policy, and what contents were included with the generator. He also helped me load my generator in the car with me. Good: -if you know what you need and the store has the brand, it's perfect -You can call ahead and easily find out if product is still in stock -check https://www.hfqpdb.com/ for a quick coupon -monthly coupon book on company website -Kevin at the register was great with me and my questions -If you know what you want, you can most definitely get on sale or with a coupon. Bad: -short staffed on the day I went read more

This is one of the Great places to go if you need any type of tool whatsoever. Tools for working on cars trucks and motorcycles and they even have little tiny tools if you're into any kind of crafts like making jewelry or working with small parts And if you can get ahold of there circular you will find cut out coupons with a lot of discounted products and the price is compared to any of the other outlet stores or hardware stores are really cheap And if you can't find something you're looking for ask one of the people on the floor and they'll be glad to help you out matter of fact they'll take your right to what you're looking for I love the place so if you're near one of their Outlets walk-in and browse around maybe you'll find something that you like read more

See all

If I had to describe it, Harbor Freight is like the "Island of Misfit Tools." They have all of the tools that with they could be in one of the big box home improvement stores. Don't get me wrong, it's a great store to find some excellent deals on certain items. their rolling tool chests are very good quality, as are some of their limited availability offerings. I would not, however buy my average tools here. I have had screwdrivers from here snap in half or break off at the handle in the past. Along with their offering of various tools, they also carry many schlocky items as well. Tons of China imports, including flashlights, small tools, tarps, and lots of dollar-store quality items. They always have coupons in the newspaper that offer these low cost items for free with a purchase. What I do buy here are my "throwaway" tools which are the tools I lend out to friends and neighbors that I don't usually expect to get back. Tools that would only be good for a few uses before becoming stripped or damaged in some way. On this particular trip, another customer was returning a car jack that failed in mid-use. Danger Will Robinson!!! So I would definitely recommend being picky about what tools / items you really want to skimp on. This customer could have easily lost a hand or worse had he been under the car at the moment it failed. All in all though, there are good deals to be had here. Definitely check it out for tools that you may need for only one or two home improvement jobs. The best purchase I've made there to date is the rolling tool chest. It is made very well and was a third the price of the major orange big box home improvement store. :-) read more

Harbor Freight Tools - Great tool chest deal - Hardware Stores Near Me - Massapequa, New York

Came all the way out here to buy something I couldn't find anywhere else but the line just to check out on a Sunday was unreal over 20 people deep read more

I love coming to this place, I suppose that is weird for a woman, but I use gloves for cleaning & cooking (the blue ones) so $5.99 (you need a coupon) for 100 is great. I'm also into crafts and they have a lot of the tools I use discounted compared to the other stores I go to (I won't call any names) crafters know who I'm talking about. Check them out but make sure to look for their coupons in newspapers & magazines to make it even sweeter. read more

Harbor Freight Tools - Signage - Hardware Stores Near Me - Massapequa, New York

Overall I was very surprised at the selection of tools and other merchandise at this location, the prices are very reasonable, they have everything if you're a beginner do it yourself or to a professional, you can find anything you need here for household needs and small business needs, Taylor the cashier was very helpful, Great discounts on their mark down and discontinued merchandise,, read more

Tired of their crap products that constantly dont work. Then on top they enforce an inflexible return exchange policy during quarantine time. Done with them. Amazon here I comeeeeeeeee!!! read more

Cashier Tricia was very rude, impatient today , September 28th, 2019. It seemed as though she deliberately wanted to spoilt my day, and mentioned how difficult it is to deal with customers, even though I helped her with the coupon number,as she said she couldn't read the number, then promptly told me to get back in the line since I was cashing my purchases separately from my wife, even though both receipts would going to be sent to my email address. Harbor Freight needs to put their best face forward instead of putting miserable employees to deal with customers. read more

This is great place to go and get affordable tools. Not always the best quality but good enough. You can find just about anything you need here. Got a few great screw driver, wrench, socket kits. Nice amount of welding equipment as well. Large tool boxes, small organizer boxes too. Recently got an air cut off wheel saw that works good and was great price. Not only big tools here, they have smaller items as well great for working on my son's T MAXX . Got him a great organizer for his parts here as well. They had much more to choose from than Sears actually. Can't beat the coupons or sales either.. highly recommend. read more

No idea what the other poor reviews are about. Been going here since they opened shopped at the Bayshore store before that and been mail ordering tools from them for years before that. The people complaining about the coupons???? You gave to sign up for those it is that simple. If you can't figure that out on your own you shouldn't be working with any type of tool!!!! There hand tools are good quality and cheap. Yes I rather buy USA tools but good luck finding them all the companies even Snap Off sold out!!! No questions asked replacement if broken you can't beat it read more

Today was the second time I walked out of this store without making a purchase. Lines are long. Today at 2:10 I was on line and there was 9 people waiting as cashier number 4 was having a lengthy conversation on weight loss and exchanging pictures of results, while we were all waiting to pay for our items. read more

Great place to find your tools, always has a 20% off sale. Help staff is informative and friendly. Great for hard to find items. read more

This place gets 5 stars for the people who work there, always friendly, always helpful. The tools are good for what I need them for and great coupons and specials... a lot of these tools we use out on job sites, more likely to get lost than broken so I'd rather buy the cheaper versions. Definitely worth going to. read more

I have worked in a few car dealership's as professional mechanic and normally buy Craftsman, Mac and Snap-on tools. Some tools are very pricey and not used often. So if you run into jobs that certain power or hand tools are going to be used once in a while and can't see spending big bucks for the name brands, then harbor freight tools is the place for you. Decent tools and great prices. Most are made in China so don't expect long life from their power tools, but they get the job done. Service at the Massapequa NY store was excellent. The help was friendly, knowledgeable and they had everything in stock. read more

Hands down the worst customer service I have ever experienced. My second visit was certainly my last...both times it was clear that the staff is poorly trained and the manager on duty had no clue how to run a large store. You'll pay more at an Ace Hardware but at least you get a friendly, knowledgable staff. read more

20% off coupon??? YES. You get what you pay for But sometimes that's all you need. No complaints from me. And free flashlight or whatever. This place is the way to go. Especially if someone keeps losing your tools read more

my parents purchased a 10'x12' greenhouse a couple months ago and we began constructing it now that the weather is getting colder. We're about halfway through and realize we were given two of a single part instead of it and it's mirrored part(one for the left and right.) I was told I could come in and get it situated and the employee that helped me really went out of his way going through a mound of boxes to help me pull the right part. We run into the same issue again in another step and got help again. I really appreciate the courtesy thanks to John. Thank you for assisting and helping us so we can get our greenhouse finished. read more

Great store! most tools are worth it but get the extended warranty just in case. Harbor freight stands behind it no questions asked. Tony the manager is a great guy who always helps. read more

Great customer service. Automotive tools seems to be made pretty well. Prices are great. Be sure to get on the email list for incentives!!

The customer service at this location is HORRIBLE! I shopped here on many different occasions. You ask about the coupons for the free items, and they always seem to never want to help. Why promote free goods if your staff can not point you in the correct path? I will never shop in the Massapequa location EVER again! read more

Harbor freight. I love it. It's like toys r us for adults. I go there like once a week. Always have great stuff and super friendly

Very secluded location. Doesn't seem to make a lot of sales, judging by the condition of stock. If you're in Nassau or Suffolk, Huntington or Hempstead locations may serve you better. read more

Customer service is useless. They have attitude issues. I wont comeback here again....

They sell garbage and have no regard for your safety. I bought car ramps that collapsed while under the car! luckily not enough to cause injury. The store would not take back, but referred me to corporate. The runaround was unbelievable. No one does anything after taking your claim. They don't replace, don't return countless calls and emails. They couldn't give a flying F#*& ! Bought other stuff there of lacking quality too. If you want cheap garbage, load up the truck (the garbage truck!) read more