1. Omni Finishing Systems

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Richboro, PA

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Omni Finishing Systems

3.0 (1 review)

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14 years ago

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The Home Depot

The Home Depot

2.6(44 reviews)
4.0 mi
•$$

we. me and my wife had a very good exsperience at your store in warrington, we met two ladies we…read morewere looking for a patio rug indoor outdoor. your store number is 4143 . the two ladies names are elizabeth and karen . very professional they helped us with the carpet which seem like no time at all very satisfified with your store and your employees you need more people like these ladies thank you for hiring these ladies please i hope you can give these ladies something special for thier efforts. thank you for lisening to me.

This Home Depot has the WORST customer service I've ever experienced. I made an expensive purchase…read moreand did curbside pickup. I waited over 30 minutes in my car and nobody ever came out. I finally had to call the store, only to be told that the person handling curbside was "alone at customer service." Meanwhile, I watched multiple employees walking in and out with carts like nothing was going on. When my order finally came out, it wasn't even in a box! Just loose, like some random item thrown together. When I questioned it, the employee tried to lie and say it was a demo. Then changed the story and said "that's just how it comes." They even had the nerve to mark my order as picked up after I rejected it. The ONLY positive was the man actually working at customer service -- he was kind and trying his best. But overall, this location needs serious management attention. Terrible experience.

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The Home Depot
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Strathmann Home Center

Strathmann Home Center

1.6(55 reviews)
3.8 mi
•$$$

Employees helped me fix a piece of hardware and find the right screw needed! They took time to help…read morewith such a small fix. Very nice employees!

All the bad reviews for this place are 100% warranted. Everything they sell is overpriced, but it's…read moreconvenient to me because it's very close to my house and I actually don't mind supporting small businesses over big box stores. NEVER AGAIN. I bought a chainsaw blade there and it did not fit my chainsaw. I attempted to return it less than an hour later and they were pretty much rude and said there was nothing they could do. No assistance with trying to find the correct blade, or helped me out in anyway. They pretty much told me there was nothing they could do and to get out. After I left, I called and asked to speak to the manager, and she very rudely told me that I should have known the return policy.. I said sorry I wasn't aware of it and told her it was a shame that they treat local customers this way, and I would be writing a few reviews. She said she didn't care and hung up on me. That's when I found all these negative reviews! Complaining about the exact same thing! Terrible customer service and just a bad return policy! I love supporting little businesses, but if I bought this at Home Depot or Amazon, I could've easily returned it. I found exactly what I needed on Amazon in the parking lot and it's being delivered to my house 8 AM tomorrow. Last time I'll ever set foot in the store.

Omni Finishing Systems - hardware - Updated October 2026

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