Great group of people Very knowledgeable and we work with you They made a mistake that did by leave my light and wipes on that killed my battery They save me that day Thanks again 6 read more

Omega Towing - The power came back on with the jump box they used - Towing Near Me - Williamsburg, Virginia

Getting stuck on the side of the road is never fun, but [Company Name] made it so much easier. They arrived faster than the estimated time, and the driver P was incredibly professional and careful with my car. read more

Travelers insurance provided the referral. I requested jump start service at our home for a dead batter and they showed up within 1 hour and took care of it. Chris was absolutely the nicest, Kindest, professional. I would highly recommend this company. Honest, polite and professional. 5 stars for CHRIS ! read more

Mark at Omego Towing was our savior. We found ourselves in a difficult situation on I 64 on a Sunday morning where we were dragging a metal shield that came loose under our car. With all repair shops closed a no mechanics available at gas stations, Mark worked a miracle & found a mechanic who was willing to travel 30 miles in a very quick turnaround to help us and send us safely on our way to get home. Mark was helpful, knowledgeable, & empathetic to our dilemma/crisis. We are so grateful for his help! read more

DO NOT USE THIS TOWING COMPANY My battery died and I was using my insurance to schedule a pickup and it automatically went through Omega Towing. I called at 1 and it said the driver would arrive at 3, so I was already disappointed about having to wait 2 hours. I tried reaching out to them and they answered the phone twice over the period of an hour, both times being unhelpful and telling me that the driver would reach out to me momentarily. I was never called back. I left at least 3 messages over the next hour and still nothing. It's 4:30 now and they still haven't called me or answered the phone. WORST SERVICE EVER!!!!!!!! read more

I phoned Lexus Roadside Assistance and was told the rollback would be here within 60 minutes. Spot on. The technician, Mike Brime, was extremely pleasant and professional. Highly recommend this company. read more

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My vehicle broke down in Williamsburg, VA, and had to be towed to my mechanic shop in Lorton, VA. Since the vehicle was parked in a safe location, it was picked up later than initially promised. They delivered my to the location with no issues and good reduce price. read more

Omega towing is a great company. They got to my car fast and are very professional and kind. They do what they can for their customers. Mark was the person who towed my car, he treated me with respect and was funny and helped me get my mind off everything because I was not having a good day. read more

On Sunday night my Kid called to say that they were stranded two counties away; he'd stopped to get gas and now the truck wasn't starting. As we headed out to retrieve him, I started calling tow trucks. After two local companies that claim to be open 24/7 didn't answer or return my calls, I called my insurance company and they told me they were dispatching a truck that would be with us in 90 minutes. After two hours I called to check, and apparently that company had flaked out. So they called Omega. They told me it would be about 45 minutes, and it was EXACTLY 45 minutes. I regret that I didn't get our driver's name; nice young guy, crew cut and beard, lots of tattoos, came from Ashland. He was great! Very polite, professional, and personable. He called me when he was about 15 minutes away to let me know he was coming and make sure that he knew exactly where we were. We were his second call- he had an SUV on the flatbed, so he hooked up to tow our F150 with his bar. From his arrival, we were on the road in under 10 minutes, and since I'd booked and paid through the insurance, there was no paperwork or anything. It's as hassle-free a towing experience as I have had in my 36 years on the road. 10/10 I really hope I never end up calling these guys again, but if I have to, they'll be at the top of my list for towing companies in the area! read more

Trash company. Lied to me repeatedly about a service call that was scheduled at 9am. Initially said the tow truck would be on location by 1030am. It wasn't so called back at 130pm and was told the tow truck was "ten minutes away". Obviously were lying because I called back two hours later and they said they had to cancel the tow. read more

We had a tow scheduled with Omega through our insurance service. We called to confirm the tow. They were unprofessional over the phone, and ran late. During that first conversation, we asked where they were located, and were told Richmond. After the conversation, we looked them up online and discovered that they are, in fact, in Williamsburg. So...that was an outright lie. 20 minutes after the scheduled pickup time, we tried calling them again. They didn't respond to calls for 25 minutes, then the man who finally answered just said they were no longer doing the tow and it had been passed on to another company, but "don't know what their name is." It occurred to us that perhaps that was the decision of the insurance company, but after checking with the insurance company, we confirmed that it was the responsibility of Omega to notify us of any changes. Altogether, 3 hours of time was wasted during which we could have made other arrangements. DO NOT EVEN TRY TO USE OMEGA TOWING. There are better options. Edit: it seems that as far as our insurance company knew, Omega was still doing the towing. So Omega just skipped out on the job without letting anyone know. Oop. At least we got it settled with a different towing company....finally.... read more