Quick service (waited MAYBE 30 minutes). Driver, Rudolph (Rudolf (?)) very friendly and efficient…read more Knew what he was doing. Hopefully, I'll never need such services again but, if i do, I'd be quite comfortable contacting Freedom and Rudolph.

Tow truck responded to our AAA call for roadside. The driver didn't have any tools that he needed…read moreto fix the problem. Coincidentally, the very next day one of their trucks rode my tail for about a mile on two roads where he couldn't pass me. He was probably less than a yard behind my vehicle. A report was made with the Sheriff's Department. I am going to ask AAA to drop them from their wrecker rotation.

Used this tow company and they provide great quality service at a reasonable price and are quick to…read morerespond and seem to recover any vehicle from where ever it may lay without any issue and sometimes while wearing sandals.

After a long day at the ocean front, my car died ai 31st parking garage. All tow companies either…read morewanted over 250 in cash or didn't want to assist. I called Sandbridge Tow cause I've used them before and they are reliable. It was after midnight and my husband pushed the car from the parking garage 3rd floor...Sandbridge Tow was right there. I paid under 200 via card and the service was professional. We even got a text once the car was dropped at the mechanic shop. Thank you ST

this place is efficient and fairly priced. everyone I interacted with here worked quickly and was…read morevery personable. I live in DC but am originally from the Hampton roads area. I got a failed inspection going to a place in DC and was quoted $900+ to pass and replace steering boots, i knew there was no way this was true. I went to Phoebus Auto care to get my car inspected and fixed and walked out paying less than a quarter of that! I would recommenced this shop to anyone who wants honest car service pricing, and great customer service.

Joe was a good guy, but the new owner and his wife are terrible! Here is my experience:…read more I took my car there for an exhaust leak under the hood on Tuesday, April 28th. I spoke directly with Tyler the mechanic. I explained to him that I needed to have the car back before Friday, May 1st so that I could drive it to New Jersey so that I could attend a funeral in my family. Tyler agreed to diagnose it but not to start the work so that we would be sure that I would have my car back in time to drive it to New Jersey for the funeral. Tyler kept his word. We spoke by phone on the morning of Thursday, April 30th. He told me that he had diagnosed the problem but had not started the work, that he would be preparing an estimate, and that I could pick up the car at any time. We agreed that I would pick up the car around noon and return it the following week for the actual repair work. So far, so good. However, when I arrived at 1:30 PM to pick up my car, Tyler the mechanic wasn't there and the new owner's wife didn't want to go along with the arrangements that were already made between me and Tyler. She told me that I couldn't take my car because she had not spoke with Tyler about it and that both Tyler and her husband, the owner, were in court. I told her that I had been up all night and that I needed to take my car and go home to get some sleep so that I could get up early to drive to New Jersey, that we had no idea as to how long Tyler would be tied up in court, that I was willing to pay the diagnostic fee, that I was a long time customer there, and that I had always paid my bills. She just wouldn't listen and she just kept insisting that I had to return later for my car for no other reason than because she just didn't know what had been arranged and how much to charge me. This is the kind of inflexible attitude you would expect from a government bureaucrat, not a responsible small business woman. I eventually grew frustrated with her and took a few steps toward my car. She directed one of the employees there to close the garage bay door. This same employee then turned to her and told her the same things that I had been telling her, that arrangements had already been made for me to pick up the car today and return it the following week. She then said something about me owing a diagnostic fee. I told her, again, that I was willing to pay the diagnostic fee. We then went back to the office; I paid for the diagnosis, and I went to my car. The keys were in the ignition. I then backed my car out of the service bay with one of the employees guiding me as I backed it out. This was the safest and best way to back a large car out of the service bay. As I pulled into my garage at home I received a call from the irate owner accusing me of disrespecting his wife, of "grabbing the keys" and of entering the service bay and retrieving my car without proper authorization. None of his accusations were true, but he was so angry and irate that there was no communicating with him. Obviously, I won't be going back there.

I am so sorry that I didn't remember my technicians name but if he sees this he'll know on this…read moredate I was his 8th tire replacement lol he replaced it fast and educated me on what was wrong, aka need an alignment and new tire. I do have AAA so I didn't pay but if anyone needs them they do good quality work!

the value for this place is worth it! the tow truck that came out and was knowledgeable about cars…read moreand gave me advice

Great value, great people, always fix the problem or make it right. Highly recommend. Would take…read moreany vehicle there.

These guys are outstanding! I have used them for about 15 years and they are expert mechanics and…read morehonest.

I had to reach out to the shop. Was placed on hold then hung up on. Called back, then was directed…read moreto the owner who consistently spoke over me and eventually hung up on me. Owner essentially told me to kick rocks and to talk to a lawyer. Current: Awaiting feedback from establishment owner regarding taking my vehicle elsewhere to have the repair looked over, paint corrected to remove swirls and detailed to remove staining, to fix what was damaged by the shop and out of the scope of the original repair. Update: July 29th pickup. Issues under the hood appear to have been addressed. Missing screws were replaced, fan and airbox were attached. However, my car was now poorly washed, residue streaks running down the vinyl on my trunk, windshield, etc. from soap that was not rinsed off. For some reason my hood and the front quarter panels over the wheel wells had now been buffed and done in an extremely poor manner, the entire hood is covered in swirl marks as well as the quarter panels over my wheel wells. Interior gray trim and leather center console now have black stains from something being sprayed on them and sitting. Documentation does not have original intake miles when my car was dropped off on the 15th, when I asked what the miles were, I was directed to review the state inspection which occurred on the 22nd, a week after I dropped my vehicle off. Variance in miles after inspection was done and when my vehicle was picked up. Original post: My experience is still in progress for a Progressive insurance claim regarding hitting a deer and front end damage. Vehicle was dropped off on July 15th to have the condenser, front fascia and grille replaced. Repairs were completed and the vehicle was inspected on July 22nd. However, upon picking up my vehicle today, July 24nd it was sitting out front on display, windows down & covered in bird excrement. After the repairs had been completed? Why is my car still being driven if the repair is done? As well, no one walked me through the repair, only backed it up for me and told me the keys were in it. Upon inspecting it myself, I found improper screws, missing screws, my airbox was not properly attached, the condenser fan was not properly attached either. Vehicle was left pending another tear down and review.

iI brought my Honda CRZ in for repairs and this company did an excellent job. They even detailed…read moremy car for me. I would highly recommend this company for repairs, painting and great personable service. I just got sideswiped yesterday and will be bringing my car back for repairs soon.

The gentleman who answers the phone is very helpful and polite. I believe it might be the owner…read more Also the woman who attends the office is also a polite and sweet person who helped answer all my questions. They really do care about their customer service. I definitely recommend them! Thanks for all your help JRS Towing!

He was late but when he got here provided excellent service, the guy is super nice, and the price…read morewas right. I definitely call him again if I needed towing service.

These folks were extremely dedicated when working with my car. I wasn't the most confident going…read moreinto this business due to some other local businesses recommendation. I am glad I went with these guys and I'm going to have them do some project work for me as I paint my car. Their team was super accommodating, even giving me a ride home. They were informative and knowledgeable about the paint process. The quality of the work begets the value of cost.

Had my truck repaired a few times tbhey don't honor the warranty only when they feel like it the…read moreoffice personnel are rude and laugh at the customers when u ask a question and act like u threatened them there work doesn't stand up do your self a favor go somewhere eles plenty of other places to go