So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

I took an antique ring there for repair. The repair was quick and done well. Very reasonable price…read moretoo!

I needed a repair to a sentimental ring. The shank had broken and there was a second crack forming…read more This ring is 70 years old and was given to me 23 years ago. I wear it almost daily. The jewelers at Donna's offered to repair or replace. It was a substantial difference in price but knowing how the shank was compromised, I went for replacement. They suggested a thicker and slightly wider shank and sized it up a 1/4 size. I picked it up a week later and it looks fantastic. You cannot detect the repair and it was beautifully polished. I'm pleased to know this ring is secure for the next quarter century. I was also invited to return for free cleaning anytime.

Brought my Rolex Submariner 126610LN to Hassan for service. handwinding was grindy and it was…read morelosing serious time. he diagnosed it right away, gave me a fair price upfront, and turned it around without any drama. got it back running smooth. winding feels clean, timekeeping is back on point. Hassan clearly knows his stuff and treats your watch with the respect it deserves. not the type to upsell or hand wave you through the process, he actually explains whats going on. finding a trustworthy watchmaker in the city is not easy. really glad i found this place. highly recommend.

I needed one steel link removed from my ladies Omega Seamaster Aqua Terra (mother of pearl dial…read morewith diamonds) watch's bracelet on short notice and my regular jeweler was closed. I stopped here and the nice owner removed the link in ten minutes while I waited. Great service!

Went back here after a quality experience my first time coming in a few months ago, and again,…read moreCraig exceeded my expectations, worked within my borderline inappropriately quick timeline, and provided a 10 outta 10 customer experience. Craig didn't ask for a review but since he loved my dog so much, provided legit customer service, and in addition was fun to talk to, I didn't have a choice to follow up w/ my previous review. 5 stars, period.

Great service great repair price very friendly and knows what they are doing. Will definitely returnread more

Fast response. Ready to assist on repairs. Fair price. Locations is tricky to find in a multi level…read morework space

Adjusted my Casio free of charge. I will be returning here for all my watch needs! I highly…read morerecommend giving this place a visit.

I've purchased several large diamond rings from Shiri at Windy City Diamonds, and every experience…read morehas been outstanding. Shiri is incredibly knowledgeable, patient, and trustworthy--qualities that are absolutely essential when making significant diamond purchases. She took the time to explain every detail, helped me compare options, and made sure I felt confident and informed at every step. The quality of the diamonds has exceeded my expectations, and the pricing has always been fair and transparent. There was never any pressure--only honest guidance and exceptional service. If you're looking for a diamond broker in Chicago who truly has your best interests in mind, I highly recommend Shiri at Windy City Diamonds. Steve K

Komal at Windy City Diamond is the best. I was super picky and went back and forth so many times on…read moremy custom engagement ring, but she was so patient and helpful the entire time. I never felt rushed or pressured, and she genuinely cared about getting everything just right. Everyone at the shop was extremely nice and kind. Also, the ring came out perfect. Exactly what I wanted -- the diamond, the setting, the proportions -- all of it! It looks stunning and I AM OBSESSED with it. And somehow, she managed to give it all at an amazing price for a natural diamond and keep us within budget!! But seriously, can't stress enough how The customer service was top tier. We went to a diamond store next door before miraculously heading into Windy City and what a day/night difference it was. The last place didn't have a nice sales person whatsoever but Komal was so so kind from the beginning. She was always quick to respond, explained everything clearly, and made the whole process feel easy and stress-free, even for someone as high strung about this as me.. She really knows her stuff and makes magic happen so run, don't walk to Windy City! Thanks again for everything because I am obsessed and this couldn't have been more perfect! Thanks for making my dream ring

I recently purchased a Swiss watch for my son for Christmas and needed the metal links reducing to…read morefit his wrist. I sent out a request via yelp to a whole bunch of different jewelers that were local to Lincoln Park and Lakeview. Lincoln Park Gems, was the first to respond! I spoke with Victor, who was incredibly friendly and pleasant said that he was planning on closing a little bit early because it was New Year's eve, but then offered to stay a little later in order to help get this watch sorted that night! (Totally did not need to do this). When we arrived Victor, (very well dressed, stylish gentleman) sat us down, made my son, and I feel very welcome, and then proceeded to explain what he was going to do to the watch and made suggestions about how many links to remove and why. He was able to make the adjustments very quickly, under 5 mins and was extremely pleasant and professional from start to finish! All around. A+++ service and done with a genuine great attitude and welcoming vibe! I'll definitely be back for anything else I need adjusting/fixing jewelry or watch related!

I walk in there to get my watch battery replaced, the guy received me and said he will be the…read moreperson to do it. I have 3 Swiss watches, he quoted 35 dollar each. I felt the quotation is pretty high. He then down the price to 30 each. There is no other people at the store, I'm not sure, so i left and tell him that i will check back. Later my daughter told me that she did battery change once there, seems works fine. I feel better, but i guess it's Chicago price! From where i came from, probably half of the price. But anyway..

I have used Mr. Collier for repairing my watches for over 30 years. He is fast, kind and reliable…read more I would not trust anyone else to repair my watches. I highly recommend him.

Amazing watch-smith who can help fix any quartz or automatic watch you have. Had a great…read moreexperience and will take more watches here soon. Recently took my Seiko automatic watch here as soon as it stopped working after trying to fix in myself and he was able to make it right as rain.

We went to Luo M. Jewelers for all our wedding bling and have now become loyal customers and will…read morerefer other friends and family here! We got our wedding bands, and I've gotten a necklace and earrings there as well. Everything has been in excellent condition. We've always worked with Calvin and he's great! Super friendly, efficient, and fair pricing. But so far, everyone we've interacted with at Luo's has been great and very friendly. I was pretty picky in my wedding band and Calvin walked me through various options, what the durability and wear would look like and since I was looking for yellow diamonds, he helped me select a band where the yellow hue would be vibrant. The custom order was done in a couple weeks! They always have really beautiful things on display so it's easy to purchase something on the spot too! Highly recommend this spot!

I just purchased an engagement from Luo M. Jewelers and I cannot speak more highly of them! The…read morewhole staff was very professional and friendly and made this process way less stressful than I would've ever thought. Particularly Calvin, he helped me design and complete a beautiful ring. He answered all my questions and provided input to make the ring truly beautiful. Very happy I went with Lou M. Jewelers!

I couldn't be happier with my custom engagement ring from Ethan Lord. After inheriting a few of my…read moregrandmother's diamonds, I decided to add two of them as side stones to my original engagement ring and reset in all rose gold. Andrea is an absolute pleasure to work with. She had so many wonderful ideas to make my ring perfectly suited for me. Funny how I went in thinking I knew what I wanted, but after our design sesh, we came up with something even more perfect for me. I look at my set now and think "this is so me!" The whole process took exactly 4 weeks from the initial design consultation to having my new ring and appraisal in hand. I loved seeing the 3D renders and pictures of the wax model too! Every part of working with Andrea at Ethan Lord was just an absolute joy. Highly recommend.

My fiance (now wife) and I checked out several businesses on Jeweler's row and landed on Ethan…read moreLord, and was blown away by the level of professionalism and hospitality. My wife's ring was beautiful and I was really impressed by their service and all of the ways they seem to go above and beyond. Could not have asked for a better experience. Working with Lauren was great. She is super friendly, knowledgeable, and just a genuine person. I only have positive things to say and would recommend them to anyone in my circle.