So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Quick service and answered all of my questions. He was able to complete my request within 2 days.read more

Highly recommended and trust worthy. Diamonds are highest quality and the gentleman working here…read morewill make sure you're happy and well taken care of always will recommend

My son mentioned interest in a gold chain. While doing a bit…read moreof research, there aren't many brick and mortar shops around the city that do a lot in the men's jewelry category. The folks are Vvs King have nice inventory, took the time to show us chains based on the style, diameter and length my son was interested in, and discussed options for in stock, locating a piece or having something made. My son liked a Cuban design that was in stock, a really nice, solid piece that has great presence but is not over the top. The pricing was very favorable relative to what I have seen from on line jewelers (many of them having so so reviews). Mission accomplished, thank you Vvs King.

Been a customer of John Young for years. I'm at the point where I can call him, give a dollar…read moreamount, and receive a wrapped gift for my wife that I KNOW will be perfect, as well as a great value. Neither she not I have yet to not be happy. I'm a bit of a watch-a-holic, and he feeds my addiction with great deals on great pieces. I highly recommend him and B. Young. If he doesn't have it, he will get it for you!!!

John at B. Young & Co is one of the most reliable and trustworthy people to do business with in…read moreChicago. In addition he has some of the rarest and hardest to find watches available. And if he doesn't have the watch you want don't worry because he'll find it for you within minutes. Very reliable and a pleasure to do business with. I highly recommend them to any watch collector or individuals looking for fine jewelry. He is very knowledgeable about the industry and always offers good advice. If your in Chicago and or looking for a unique timepiece he's your guy.

I stopped by Shalom Wholesalers to get a clasp put on my Skagen watch along with a battery…read morereplacement. The whole visit took 15 minutes! It was such a quick fix and the gentlemen working at the store were very hospitable. I've already recommended Shalom Wholesalers to numerous friends and coworkers and I will definitely be returning for future watch repairs! Thank you, Shalom Wholesalers, for bringing my watch back to life!

Alright, so I wanted a new watchband put onto a Timex watch that I'd had for a long time. I went…read moreinto the Jeweler's Center at the Mallers Building & the concierge gave me a brochure, showing which businesses in the building sell watchbands. There were 5 listed, and so I started with the first one, Daniel Watch Repair. The guy there didn't want to help me, but directed me down the hall to Shalom. I walked into Shalom & there were watchbands all over the place. The business is visually a mess, but the guy was helpful, provided me with a pretty "sea snake" black patent leather watchband & even put it on the watch, for the grand sum of $5. (It was replacing a hideous watch band from Target that was $5.99 plus tax...) The man was helpful and the price was right. What more can you ask for?

Came in here on Sunday and purchased a watch for my wedding. Belal was so helpful and made the…read moreprocess so easy. I was looking at getting a Tudor watch so he helped by showing me a few different options and it never felt like he was pushing me into buying anything. He wanted to make sure I picked the watch I wanted to get. I've also come here with my dad who got an Omega from James and he was very friendly to work with as well. Overall this is an amazing place with very friendly employees who help to understand what type of watch you're looking for and help make sure you get what you want. We'll both be back in the future.

I am sure my experience may not reflect everyone's, but this is what I experienced across three…read morevisits to C.D. Peacock. The staff at the entrance have always been pleasant and welcoming, and they have consistently wished me a good day as I left. On my first visit, I came in to look at a Rolex that was not one of the especially popular or difficult-to-obtain models. The gentleman who helped me was wonderful and said he would call if one became available, either new or pre-owned. A pre-owned example later appeared in the store, but I never received a call. When I returned today, he appeared to see me and then avoided engaging with me. I was instead assisted by a woman who came across as quite rude. She showed me a Cartier Santos, but when I explained that I was specifically interested in the titanium version, which they did not have, she seemed visibly frustrated. On another visit, I was looking into a display case when a salesperson assisting another customer positioned themselves directly in front of me, with their back blocking my view, without so much as acknowledging that I was already looking at the case. Across my visits, I have repeatedly felt ignored and snubbed. I cannot know the reason, but the overall impression I was left with is that because I do not dress up to go shopping, I was not viewed as a serious customer. Apparently, my business is not of interest to them. That is their prerogative, and I will simply spend my money elsewhere.

I had an overall positive experience with Gage, but would want to warn customers of a few things…read morebefore going there. The appointments are very quick, no frills, and I had to do all of my own research. We left my second appointment with little to no information (didn't know my ring size, what ratio was, ideal clarity and color for the cut we chose, etc.), and were just told to select a stone and purchase the ring on their website. Unfortunately, my ring was also posted on their social media just days after my fiancé picked it up. During the checkout process, they have an option to add a "TikTok Video" when making the final purchase, which we deliberately did not add because my fiancé did not want the ring to be posted before he proposed. They also never asked him if they could post the ring. Based on our friends experiences with other jewelers, we thought it was reasonable to assume an engagement jeweler would wait to post until after the proposal. They posted without asking, and of course, our friends and I saw it on their socials. We definitely felt like "just a number" when it came to those parts of the process. Besides that, everything was great. During the design process, Frankie was very responsive and helpful, and the ring turned out beautifully. I love how customizable their rings are, and the customer service after we'd selected a diamond was great. I am definitely happy with the outcome, but would just make sure my friends have done their own independent research ahead of their appointment, and are very clear with Gage about social media expectations ahead of time.

Unfortunately, Gage does a terrible job with taking accountability when they post custom made…read moreengagement rings before a proposal. It's easy to assume that an engagement isn't happening the day a ring is picked up and they can ask if a date has been planned so that they can pre-schedule a post. And honestly, stop blaming it on being a small business when you have over almost 200,000 followers combined on social media

Don remade my 36 year old wedding set and a 20 year old anniversary band, and they are perfect! We…read moregot my wedding set from him originally in 1990. I managed to lose both of those rings and a diamond anniversary band, and still have not found them. The replacement set is even better than the original! He worked to find the best center diamond (better quality than the original) and to find the best emeralds, which are very fragile and have to be purchased with more than is required since some get cracked during the setting process. I could not be happier! I recommend Don wholeheartedly! He is an artist in metal and gems and his craftsmanship is excellent!

I needed my engagement ring sized and had never been to a jeweler before...Don was recommended to…read moreme by a friend who had had a lovely experience with him with her wedding set. She did not steer me wrong. Don is a kind and knowledgeable professional who has an easy smile and calm, cheerful demeanor. He resized my ring perfectly and helped me pick out the perfect band for my Fiancé. I was so pleased, I returned to him and asked him to repair and re-plate a diamond pendant, and he even helped me decide the perfect chain to wear it with. I find myself always bringing in jewelry I have wanted to repair/adjust for decades...and I am over the moon that I have finally found my jeweler! Also: inquire about some of the photographs and art displayed in his shop if you are feeling sociable...he has amazing stories and experiences to share about them!

I have used Mr. Collier for repairing my watches for over 30 years. He is fast, kind and reliable…read more I would not trust anyone else to repair my watches. I highly recommend him.

Amazing watch-smith who can help fix any quartz or automatic watch you have. Had a great…read moreexperience and will take more watches here soon. Recently took my Seiko automatic watch here as soon as it stopped working after trying to fix in myself and he was able to make it right as rain.