Quick service and answered all of my questions. He was able to complete my request within 2 days.read more

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

My wife's necklace broke and I needed someone I could rely on to do a quality repair. Lincoln park…read moregems took the task seriously and did a perfect job. The store has ample parking, polite helpful staff, and they do quality work. It's nice having a good store in the area and they're earned my business again in the future. The store was also well lit, very clean, and had a nice selection of jewelry to choose from.

I walk in there to get my watch battery replaced, the guy received me and said he will be the…read moreperson to do it. I have 3 Swiss watches, he quoted 35 dollar each. I felt the quotation is pretty high. He then down the price to 30 each. There is no other people at the store, I'm not sure, so i left and tell him that i will check back. Later my daughter told me that she did battery change once there, seems works fine. I feel better, but i guess it's Chicago price! From where i came from, probably half of the price. But anyway..

Extremely helpful jeweler. Spouse surprised me with an upgraded piece from this jeweler which is…read moreamazing, superb, gorgeous, and fun! Later, we went back and they bought some gold jewelry from us. The sales clerks at this spot are awesome. They are very knowledgeable and are willing to share information, which is always helpful.

These folks are great! I've brought in several items for work in the past few months. Every single…read morevisit has been the same: prompt, friendly, efficient. The work has been done with precision to my exact specifications. I'm not even going to think of going anywhere else.

Great! Recommend this repair service everyone…read more Person working there is really nice and fast. And the work done is marvelous!

Franko's is fantastic! I have sent my Tag to him to replace the battery for years. Always comes…read moreback perfect! I highly recommend this place!

Another great experience! Had a bracelet shortened. The gentleman had it fixed and looking like…read morebrand new. Thank you again. You have a life time customer. Very kind man as well.

The owner, Khurram,is so incredibly nice. And his work is incredibly good. Recommend him so much!read more

This is the best place for watch repairs. They do effective repairs for a fair price, all in a…read morequick timeframe. Excellent customer service as well. Good people conducting good business. Lifelong customer

I went in with an antique pocket watch that still works, but runs a little slow. I started to…read moreinquire about getting the mechanisms cleaned and lubricated so I could carry as this was passed down to me from my grandfather. The gentleman behind the counter was rude, dismissive, and disrespectful. He opened up the back of the watch, and responded to do nothing if it works. I asked if it was harmful to continue to use if it had been sitting for decades, and his response was do not use it. He said it would cost $600 to clean and lubricate it. Then he passed it over to his employee as if to dismiss me and instructed me not to wind or use it. I told him I wanted to carry it and the cost wasn't an issue. But I did not care for his demeanor! He has no customer service etiquette and should not be in contact with customers at all! At this point I determined not to give him my business. I would not recommend this business to anyone!

Beautiful clocks. Went in for battery replacement. Quick, friendly service & reasonable too! Would…read morehighly recommend!

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

I went into Razny for an adjustment on my Rolex band. The staff was so friendly. The receptionist…read moreconnected me with Jen, a repair specialist who helped me so quickly and got me on my way. She was personable and very nice to work with. The level of hospitality at Razny was far above what I anticipated and look forward to making them my trusted Rolex partner.

This is a great place to buy a Patek Philippe or Rolex, as well as a great place to service one…read more they also service other models. They offer a decent retail experience, which is extremely difficult when no organization can get their hands on much inventory. My only complaints are that the location can be a bit too busy when the weather is good, and that they should be selling pre-owned if they cannot fill orders. of course I could be wrong (I know nothing about luxury retail).

Service, knowledge. Lifelong community business!! Merchandise of high quality and varied.read more

I worked with Oscar Serna on a custom engagement ring . What I loved about the process is that he…read moreheard my ideas, educated me about everything I had questions about, and he presented me with just enough great options to make a great final choice. The end result fit within the budget I gave him in the beginning and he had it ready ahead of the deadline with all of the paperwork and details documented correctly. Oscar and sons has come through for me several times now on Diamond & Precious metals jewelry for my loved ones. I highly recommend Oscar and Sons for all of your high end jewelry needs .

Good customer service i recommend the whole staft they always on time and they get me right all the…read moretime

It has very good pieces some of the stones that they use VVS and even on a moissanite is great but…read morethe price is as most jewelry stores I totally outrageous the markups that they have and especially here is just too much