I am a perfectionist and I was so happy to find Helen! She is a true nail artist, very talented and meticulous. Thank you so much for being so sweet and for my beautiful French mani and pedi! I will definitely be back!! read more

I get so many compliments on my nails, and I am frequently asked who does them. Katie does them and she's amazing!

I enjoyed a manicure and pedicure with I call her An but I think everyone else calls her Alice in the shop because they also have a Anna lol But i got there and wasn't disappointed at all. Everyone has a smile on their faces. Customer service was great. Well worth the money spent for my manicure and pedicure. They are busy-busy but well worth the wait. Thank you again Alice!! Super sweet, kind and i appreciate the great job you did! read more

Ombre Nails - Cool Springs - Manicure and yes I like my nails short - Nail Salons Near Me - Franklin, Tennessee

Charged a 4 year old $129 for nails acrylic and toes. My nails were reasonable and good.

I just moved to Franklin and needed a mani/pedi. Glad I picked this place. Great services and people. I highly recommend. read more

Great service! Everyone is so sweet and Kaylee does an incredible job for nails! Pedicure is always great as well:) read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

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Very happy with my pedicure here in June 2025. Basic pedicure included sugar, scrub, fresh lemon, and massage. Excellent job. Really took their time. Very friendly. We'll go again. read more

I took my daughter for her first manicure and Vivian and Kat were amazing! They gave her snacks while my nails were being done, took her to the bathroom when my nails were still drying and I couldn't, and only charged me for regular polish but gave her gel polish because she was so wiggly. The prices are reasonable and the service was incredible. We will be back! read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

I am updating this review because I was pleasantly surprised when Ombre Nails reached out to me to understand details of my visit and to express how much they cared about their customers' happiness. They took the steps necessary to rectify the situation and I was surprised by such sincere customer service. They asked that I return and I was happy to do so. They truly care about their customers I would highly recommend Ombre Nails. Still have to go back and get my pedicure done but leaving today and my nails look wonderful! Thank you Ombre for caring about your customers. read more

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Katie did AMAZING!! my nails look exactly like the picture and she was so sweet and got them done in only an hour. Her acrylic application was so perfect and the vibe in the salon were calm and very neat!! read more

Ombre Nails - Cool Springs - Nails - Nail Salons Near Me - Franklin, Tennessee

This is the worst nail place I've ever gone to. They messed up my toes and my nails were supposed to be ombre but instead they did them fully hot pink and they look very chunky on my fingers would not recommend this place at all!!!! and hurt me and cut my cuticles and made them bleed! read more

Ombre Nails - Cool Springs - This is what they were supposed to look like! - Nail Salons Near Me - Franklin, Tennessee

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The first time I went to this salon I had 10/10 experience everything was over and beyond. Second time I went back. 2/10. I will not come back to this salon. Pedicure was bare minimum, paint bubbled before I even left. Had to get them to redo it and even after they redid it. It chipped. Sounds like I had some watered down paint. But also had no massage, still have visible dead skin. Just don't spend the money. Go else where read more

I came here after someone recommended this place. I believe Tom did my nails. I was hesitant at first for the outcome. I am verrryyy particular... And I am in love ! He did a phenomenal job! Xoxo read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

Me and my sister got our nails done (Dip for myself and acrylic for my sister) and we are in love! Our techs were Katie and Kat. We'll definitely be coming back! read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

Not on my list of preferred nail salons! I've been there before and it was good but today's service was rushed & horrible. Not returning! Took a friend there as her bday gift and regret taking her there. read more

I've been coming to Ombré for a while now and always have had a good experience. But the last few months have been horrible. The two most recent times: I got a pedicure just the other day and the nail tech answered his phone during my appointment FOUR times stopping the pedicure to talk whoever was calling then kept getting up and walking away on the phone. That to me is unacceptable and extremely rude. Today I went for a polish change and got gel French tips. The picture below are just TWO HOURS after I left. Honestly a waste of money. I will not be returning here. read more

Ombre Nails - Cool Springs - Two hours after getting gel...unacceptable!!! - Nail Salons Near Me - Franklin, Tennessee

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I was a walk in at 9:15am. Regular manicure. Johnny neither treated nor pushed back my cuticles and ignored my twice mentioned request to trim my left hand nails. He rushed through the whole process like he had a bus to catch, with zero drying between coats, and then deposited me at the drying station while I watched him sit and scroll on his phone for the next 15 minutes. Never coming back. read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

Pedicure was awesome, but when switched to another person for dip nails they were cut extremely too short & were super thick (even after I asked her to make them thinner). I came in with regular length nails, not long but not super short, and left with stubby. Even the lady checking me out at the front voluntarily said "oh, too short!" to which I responded, "I know I was hoping they'd be longer." but she still charged me full price. Not a terrible experience, nice place & nice people. Just hate to spend so much for much shorter nails than I came with. read more

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Everyone raves about this place and came back after just so/so service and nails. I always like to give places a couple of chances. First time was pre Covid & waited over an hour (was told 30 min)...Today walked in at 10am and told 15 min wait time. Finally left with my daughter. It's 10:45am. Two girls walked in after us both helped first. No appts. They were walk ins also. I'm not sure what or why but don't have an hour to wait and then an hour for nails for walk in. Just he honest with people about wait times. We have waited almost an hour and no nails. Sad to leave a negative review amidst COVID but lots of people working so not sure why the miscommunication. read more

I think I'll be back... very happy with my dipped nails! This is the 4th nail salon I've been to in the last 6 months looking for a match to how picky I am... I was told I'm a "good" customer once because I don't complain. I don't think you should have to complain! It should be done right the first time. Thanks to Kevin for the just right nails! read more

Ombre Nails - Cool Springs - Perfect dipped nails thanks to Kevin! - Nail Salons Near Me - Franklin, Tennessee

I'm from Atlanta and came in town to visit my mother and had one of the worst SNS nail services I've had in a long time. My nails are not even sizes and one nail is completely crooked and I've never seen a technician just find a reason to leave it rather than fix it. I surely won't be coming back when I am in town an regret the money I spent on them. Especially before Christmas. Notice the middle finger nail slanting to the right.... I've never had my nails look like this in my years of tips and SNS. read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

I went today and had a pedicure and gel manicure. I needed to ask twice to make the pedicure water hotter. The woman that did my pedicure was too aggressive with the trimming of the big toes. I get ingrown nails but she took the scapula and trimmer and cut down to the quick. Then it was time for the gel manicure. She again was too aggressive with the cuticle trimming and caused 2 of my nails to bleed, she had to put on the blue antiseptic solution. I live in the area but don't plan to visit again. Next time I'll make the drive to Brentwood. I hate to give a negative review but this was not relaxing whatsoever. read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

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I went in today to get my nails done and a girl named Ann I believe did my nails she was way to aggressive,she rushed my nails, I have so many dips in my nails, she didn't even trim my nails, the French tips are to fat after multiple times of me telling her I don't like how fat they are. The way she kept grabbing my wrist was way to ruff and instead of telling me "hey can you give me your hand or move your hand" she grabbed my hand and moves it herself very ruff. When I went to pay the girl up front kept trying to tell me I like them after I said no I don't like them I told her the lady who did my nails was way to aggressive and she didn't even say anything. She charged me $75 for a French tip when I usually pay $65 there if I were you I'd ask the guy that wears a Nike shirt he also wears glasses I love how he does my nails but I don't think I'll be going there anymore. read more

Ombre Nails - Cool Springs - These are the nails the lady did - Nail Salons Near Me - Franklin, Tennessee

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I called and was told to come in at 2pm when I arrived they told me to come back the next day. Nobody acknowledged me or tried to be helpful. Won't be back! read more

I've been coming here for over 4 years, all types of people and different owners and each time it's been awesome. They're always welcoming, always polite and always on top of their colors! They have such a selection. I love ombré nails. See you guys tomorrow! :) read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

Visited after they reopened and I was super impressed by the measures they're taking to ensure social distancing and keep customers and staff healthy! They have plexiglass dividers at all the nail stations, and dividers between groups at the pedicure chairs. I was SO happy to be able to get a manicure after so many weeks in lockdown. Please visit and support them! read more

Ombre Nails - Cool Springs - Fresh dip manicure! - Nail Salons Near Me - Franklin, Tennessee

Had my nails done before going on vacation. 3 days after getting them done this is the result??? Completely disappointed. The polish barely chipped, but you can tell the top layer was done extremely poor. I know this is not a result of poor drying because I sat for 30 min under the drying machine while waiting for my daughter to finish up AND this came up 3 days later. Do not recommend, nor will I be returning. read more

Ombre Nails - Cool Springs - Nail Salons Near Me - Franklin, Tennessee

I've been going to Ombré for almost 2 years. When I first moved to the area, I literally tried 8 places, before I got a decent mani/pedi. I'm very particular with my acrylic/gel, and Judy does a fantastic job. I consistently get compliments on my nails, and they last! read more

I appreciate that they pull out the utensils from a sealed bag in front of me. That assures me they are using clean equipment. All the nail tecs I've had have been friendly and accommodating. read more

Amazing, welcoming staff! Never disappointed with my nails & definitely recommend Eric for clean shaping/designs

Pretty average experience at Ombre. $50 (before tip) for a dip color change basically. They do look good, but for $50, my cuticles didn't get touched - a very bare bones service. It was very fast, and they look good, but I wish I could find a place that still does the manicure part of the "dip manicure." Okay, but I wouldn't go out of my way. read more

Hey guys, it's Mr. Nail Polish back at it again. I had chance to visit this shop again and BOY did it remind me of why I gave them a shot in the first place! My girl Kim took care of me today by giving me a very crystal clear gel manaicure. She cleaned my nails up perfectly from cutting my cuticle to shaping my nails. I love how meticulous she was as she polished and glossed my nails till she saw a Kool-Aid smile from ear to ear. So friendly and a wonderful conversationalist. The shop itself is very clean and staff gives exceptional service to its customers. If you have read my last reviews there are two things that I care about most and that is my nail length and my polish very glossy... Kim hit both ! Come check this crew out and I bet you will share my excitement! read more

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Not impressed. I was shocked at the amount of money that my boss was charged yesterday for a replacement of her nails when she didn't need a replacement, she just needed a fill. $85 for a full set but all she needed was a fill. Highway robbery read more

Charlie at Ombré Nails is the best! Please support small businesses like this, especially in these tough times! read more

Ombre Nails - Cool Springs - Charlie - Nail Salons Near Me - Franklin, Tennessee

I have made an appointment the last two days and have had to wait 30 minutes or so each time. I've actually had to leave both times because I didn't have time to wait any longer...keep in mind they were seating walk ins that did arrive before me, but still irritating if you actually booked an appointment. Please do not offer booking appointments if you do not think you will actually be able to see people at that time. Such a bummer because I have heard this place is great! :( read more

This was my first time here and felt it was EXTREMELY overpriced. I get an acrylic fill-in with gel when I get my nails done. This usually costs $40-$50 at most. My nails are almond-shaped and I came in with them that way. Generally, salons charge for shaping if it has not been done yet. Because I wanted my nails filed shorter, they charged me for shaping, and I was charged $65 in total for these nails. The nails looked great but I could go anywhere for much cheaper. It is frustrating when you expect to pay $20 cheaper than what you get charged. read more

Used to like this place, but now it has gotten so busy they don't take the time and care like they used to so appointments are very rushed and not relaxing at all. read more

I got a regular spa pedi and gel nail change. the staff are very friendly and nice..... which was great. A day after, it looks like I did my toes myself. Nails are better than I could do but they aren't great..... just okay. Ask for a seasoned technician when u go. Prices are decent. read more

I've been to many nail salons before, but I received the best quality SNS manicure of my life at Ombré Nails. My manicure has lasted over a month without chipping at all! read more

i called and made an appointment for my mom and i a day before coming in and when we got here they told me it was going to be about a 30 minute wait... i think it is absolutely ridiculous if you make an appointment that they still make you wait. i might as well just been a walk in. this nail place used to be my absolute favorite but after how i've been treated the pst couple of times i will never go back here. my money will be going to Spring nails in franklin!! spring nails does an amazing job at what they do and make sure their customers are treated right. if i could give this a zero star i would. very disappointed read more