I've been going here for some time and recently starting scheduling appointments and they don't prioritize them which has become frustrating. Just change the policy to walk ins only. I have a tight work schedule and like appointments so it's disappointing when appointments aren't top priority. Definitely could improve in that area. read more

Kenny never disappoints. Always in and out. Prices are reasonable. The atmosphere is always good. Music playing but not to the point you can't have a conversation. They offer you something to drink as well. 10/10 recommend! read more

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My go to place in CLT. Hang is my ultimate favorite person for a pedi, her massages are TO DIE FOR. I literally fall asleep lol. Ling is my go to for an acrylic set, always killing it with the shape and design! read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

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So I guess I'm back for a bad review Hated my nails the. Lady was very lazy with my predicate when it came to shaping and filling. I was going to Originally get full set and pedicure but after getting shaped I was ready to go told her regular polish because I knew I'd be going straight to another place but didn't want the lady to feel bad. I just didn't want my nails. I already made up in my head that I would be going to LUX down the street. Because cheaper doesn't mean better !!! So I went to pay for nails and left $2 for lady on my $30 toes cause I really hate them and I'm gonna go pay 40-50 on toes down the street as I'm walking away ... The front desk girl says cheap lol so I had to turn around and say no the service was ! I work in industry lol I'm literally in my work shirt so I know the importance of tipping . It was just ghetto and rude and I won't be returning . read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

I came here for my wedding nails and KENNY did not disappoint! He did an excellent job hearing my needs and wants and creating the look I was going for. His customer service was outstanding and I am ready for my wedding 11/11/2023!! Thank you, Kenny! read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

Let me start by saying I love the people here who services me However the people who run it or manages the nail shop has poor customer service skills. I've been going here for over 3 years. Recently, I got a fill in done on my nails. The very next day I noticed that the nail was lifting, so I called them and stated that I will come back in and get it fixed. The usual person who does my nails was booked so someone else just did an easy fix by adding a couple of drops of glue. Of course this wasn't gonna hold, but I didn't expect it to lift again as soon. So fast-forward to today, that same nail was lifting so I went back in to get it fixed again. It's been like a week in between. So today when I went in, I explained to the staff what was going on to the and gave them all of the detail. He then sat me with a new technician. So following the service they attempted to charge me $10 for the repair. I reminded them very calmly about the previous conversation that took place before the service. The guy who does the checkout process explained that he was confused and I didn't provide him all of the details. When I know I did in fact. The checkout lady who always has an attitude tells me that I had to pay because I went to someone else. I explained then that you all sat me with someone else. I talked to them in a very calm manner and did not raise my voice at all, and I was only met with disrespect. The guy told me I need to calm down, when I in-fact was already calm. They lowered the price from $10 to five dollars. It wasn't at all about the money it's about the principal. They provided a service that was done incorrectly, and I had to come back a total of three times for the same issue that was done incorrectly. I will never spend another dime in this establishment due to the lack of customer service, disregard, and disrespect. read more

I went away for business and came back finding out my previous nail tech that I loved left the company. But, Aaron is amazing he does the best cuticle care I didn't really think it would make a difference in my nails but they look so much better. He always helps me decide on a color because I can't. We also connected on being parents :) read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

I never leave reviews but I'm disappointed in my experience because I was up-charged. It was my first time coming here and they did a great job on my toes, I was looking forward to it being my new go-to nail spot. But they upcharged me $20 after the service was done. I called ahead of time to ask how much a gel pedicure was and was told it was $45 for a gel pedicure. When I sat down they said it was $48 and I even doubled checked again to make sure gel was included and she said yes. Only after the service, at checkout, i was told it was $20 higher than what was originally quoted to me. I asked why and only then did they say gel was extra. That's not what I agreed to. read more

Lee did a fantastic job 5/5 service. He did everything I asked for all the picture perfectly. I've never had a better nails. read more

Ombre Nail Bar - 5/5 services. Couldn't be happier with my nails. Lee did amazing - Nail Salons Near Me - Charlotte, North Carolina

It was very busy and it took almost an hour to have anyone come do my pedicure even though I had an appointment. I asked for a simple French tip gel pedicure, I had a reference photo. Typically a French tip uses a natural pink as the base but the nail tech kept getting the shade wrong and asking me what type of pink it is. How would I know?! French tips are French tips with a natural pink as the base, isn't that something they should learn in nail tech school? The color ended up being all wrong and very sloppy work. I won't be back! read more

Took a chance with Ombré Naijs and glad I did. Lee is great at following directions and giving you the best service possible. I initially came in during the Xmas holiday busy time and waited about 40 mins to be serviced. Every chair and pedicure seat was filled and they have at least 40 total. On that visit my nails were nice but I didn't love them. It' was the end of the night and again the weekend of Xmas. I decided to go back weeks later but prior to I did my research on who was good with designs and I decided to make an appt with Lee. Best thing I ever did. Lee is personable, efficient and gets the job done. He takes his work serious and is almost a perfectionist. I sent my sister that way recently and she was very pleased with Lees work and service!! Things to keep in mind: Lee only works certain days. They do have a service fee for card payments, they offer a loyalty program and you can get 5% off your first visit so be sure to checkin when you arrive. My only issue is sometimes it's difficult to get someone on the phone to schedule or cancel an appointment but if you don't care who does your nails you can book online. read more

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First and last time coming to this nail salon. They didn't have OPI colors and not a big selection of colors in general. I asked for square and I got literal duck bill shaped nails they were so wide on my fingers. The quality of the color was terrible and my nails were so lumpy. I was going to get a pedicure but opted for a color change instead. Same thing - terrible quality color and already chipped the second I walked out the door. Sure the price was cheap, but you get what you pay for I guess. I ended up going immediately somewhere else to get them fixed and the lady said the tips they put in were too wide and were glued onto my skin. read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

The wait time was basically nonexistent. Aaron was a great tech, and his personality is amazing. He asked me what I liked and incorporated that into my nails. I told him to have fun with the design, but nothing too crazy and he did an amazing job! I would definitely return when I'm in the area again. I'm very happy with the result. read more

Ombre Nail Bar - Aaron's design - Nail Salons Near Me - Charlotte, North Carolina

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I went here based on another review. Made an appointment in advanced based on the long wait times. Somehow I still managed to wait an hour. The person I booked an appointment with couldn't actually stay or didn't want to stay because my appointment was at 5:45p and they close at 7p. I got bounced around about 3x before finding someone who could do my nails. Due to the inconvenience the manager said he'd comp my bill in some way, but when my services were done he was nowhere to be found. The organization of this place was horrible and left me highly frustrated. However, I did like the actual outcome of my nails. Tan (pronounced Ten) did a great job. My nails came out very much like the Pinterest inspired photo. read more

Ombre Nail Bar - Coffin\ stiletto shaped nails. Full set w/ gel polish. - Nail Salons Near Me - Charlotte, North Carolina

Kenny did an outstanding job with my nails. very gentle and my nail bed is hurting. i will definitely visit him again! read more

I went to ombré nail bar for the 1st time and I'm super happy with my results! Linda did a marvelous job on my manicure and SNS‼ This is 1st time that my SnS nails are not thick. Linda works fast, diligently, she's very precise and professional! If you want your SnS done correctly, go see Linda‼‼ Ombré nail bar has just gained another customer. read more

So excited I stopped in. I called ahead to make an appointment. Very large space. Definitely will be able to accommodate busy days with plenty of pedicure chairs and the most amount of nail stations I've ever seen. Was greeted promptly and digitally checked in. All the staff were wearing masks and big hand sanitizers. I got a dip sns service ( soak off included) I forgot the gentleman's name who did mine but he is was professional and took his time shaping and applying everything and checked with me every step the way. Love the different tv channels on and muisc videoes playing I love my nails! Might try a design next time! I'll be back in 2 weeks. read more

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I had a dip manicure. Worst one I've ever had. Caused pain on my cuticle. Nails were excessively thick. All in all terrible. Customer service was also 100% lacking. Never going back. . Ann. BTW. The yelp account is my husbands... read more

I was visiting a friend in town who goes to this nail shop every two weeks she was working with a male who did an excellent job however, my gel manicure started chipping in two days and multiple nails were polish free 4 days later. Gel mani pedi was $107 before tip and I'm highly disappointed. Only leaving two stars because staff was kind but the finished product is worthless. read more

Ombre Nail Bar - Tuesday evening after a Friday afternoon appointment - Nail Salons Near Me - Charlotte, North Carolina

I went to this location for a wedding trial and glad I did bc I will not be using them at all. Don did my ombré nails, not friendly and jacked my nails up. My middle finger is crooked and he cut me twice on my ring finger. I'm still peeling off the acrylic on my nails! Then I go to Tina for a pedicure and the worst pedicure I've ever had. How do you mess up gel? To say the least, $150 not well spent and will not return even if they offered a free fill and pedi. read more

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If you're desperate or on a time crunch then I recommend this place as a last resort. I promised myself I wouldn't go back but I was desperate and was reminded again as to why I shouldn't return. They man-handle my hands and they're extremely rude. When it's time to check-out they're usually nice to hope you forget about how miserable the experience was. read more

Where should I begin? We arrived for our appointment only to wait almost 45 minutes to be seen. After a long day at work I was disappointed in that. Then, after noticing me close my eyes twice (I also head a headache), my nail tech asked if I were drunk. Seriously?!? My daughter's nail tech spent most of the 3 hours it took her to remove and replace her nails on the phone and texting. When asked the price she began scribbling a list of random numbers on a napkin with no explanation of what they were for. Finally, she added the numbers, which came to over $150-but her total was $110! This after a client before us complained loudly of being overcharged for her own nails and the tech couldn't explain the price difference. Now, not 2 weeks into having my full set done 2 of my nails have snapped completely off. I am beyond disappointed in the service I received and would never refer someone to this location. -Disappointed customer read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

I had a really good experience here - I did go mid-afternoon and had the place to myself. Is it a spa experience, no but they did a wonderful job on my gel pedicure and took their time. I did not get acrylics or dip or manicure, just my regular pedicure with gel (so I can shove my beautiful feet back in my trainers.....). Maybe it's hit or miss but I've been here a couple times and had a good experience. read more

The woman who runs the place is extremely rude to paying guests. It doesn't matter how well you tip Or how polite you are. My nails always break since I started coming here. There are some good artists but they do not honor any type of schedule if you're able To make one. After paying $15 to replace a broken nail and still being treated rudely, I decided that that would be my last time. I'd rather spend with someone who gives mutual respect read more

What a refreshing, beautiful, open space! The salon is a great addition to the neighborhood & offers a huge selection of colors. Salon feels upscale & elegant! The staff is delightful & everything is VERY CLEAN!! Employees take Covid-19 precautions seriously. I can't wait to come back! read more

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this company is a fraud. they charges price after services. blame it on a language barrier. management staff and owner very rude liars and try to cover over their cash. gave me two different reasons of why my bill was the price it was. read more

DO NOT COME HERE! I Came and got a full set and pedicure from here Friday 12/30. Pedicure was great massage was great. I got my full set done by the man at seat 24. While getting my service I had to tell him multiple times to fix multiple things over and over again. I had to tell him to makethe area near my cuticles lower, make the acrylic even, fix bumps, and MORE. Commonly known things for nail techs to know about. I got ignored every time I asked to get it fixed and etc. when I went to pay I told the man at front who I guess runs the store "I do not like my nails. They are uneven and etc. can you fix them" he grabs a fill and fills two fingers and blames it on the nail polish being uneven and directs me to pay. I then tell the lady taking my money the same thing and she ignores me and by this point I'm too upset to argue and I leave. The following Tuesday 01/04 a nail pops off I call and say I need it fixed and tell her what I told the manager and payment lady and the lady on the phone says you have to come another day I am too busy for a nail repair and hangs up. Today Friday 01/06 I tell them again I do not like my nails, a nail broke, can I get them redone. The man says he will fix only the one finger and directed me to sit down. I HATE My nails they are so uneven, bumpy, lumpy, and more. DO NOT COME HERE read more

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Stopped in here for a quick fill in on my acrylic nails. I made an appointment online to ensure I was able to be seen. I was quickly directed to a man with longer hair seated at #24. Picked out a pretty Christmas red color and sat back with my podcast on ready to relax a little. I definitely was not able to relax, at least 5 times I pulled my hand back or jumped because my skin was being caught in the hand piece or nail file. I have cuts on my skin from the man and each time he looked at me like I was doing something wrong. Not a single apology! There was little to no effort put in to making sure my nails looked great, the underneath side was very rough with edges that hurt when I left. Definitely wouldn't return here! read more

I got a deluxe pedicure, same as the person sitting beside me. My feet were in the water for a total of 5 mins. She did not scrub my feet, no massage. She put lotion on & hot towels on & began painting my toes. Everything that was mentioned included on the pricing I got none of it expect a hot towel. Would not recommend if you are looking for a good pedicure. read more

My nails came out horrible, they came out chunky and big when I wanted them to be small and he kept hurting my fingers, left my right thumb bleeding, I asked for soft white power and he didn't even do that he used nail polish. It was a horrible experience wouldn't recommend going. read more

Ombre Nail Bar - Chunky asf - Nail Salons Near Me - Charlotte, North Carolina

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This is probably the best nail bar I've ever been to in Charlotte as far as acrylics go!! They do nails the most flawless I've ever had. Usually I find some mistake but they just looked so good. I was so happy on my trip, the males are probably the best techs there. I don't forget his name but he was amazing. As far as the pedicures go... if you don't get a full pedicure the women will do a half ass job on your gel toe nail polish change. read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

Sorry, but I received the worst service ever .. I feel like I have been robbed.. Over charge me for services I didn't received.. so upset read more

Ombre Nail Bar - Worse service ever.. - Nail Salons Near Me - Charlotte, North Carolina

I am sincerely traumatized... worst nail salon experience of my life and I've been getting my nails done nearly 10 years. If I could give negative stars I would. These people do not care about their clients at all, untrained and unskilled. I walked in with long healthy nails wanting a fresh SNS set of nails, and walked out with broken uneven nails. All I wanted was a fresh set of SNS on my natural nail and if I knew nobody there could do it would have went somewhere else. It was my first time at this establishment due to a close friend's recommendation and I will never set foot in this place again waste of $10 and almost 2 hours of my time. First person that touched my hands jacked them up so bad by time I got to someone who could do my nails they said I needed tips on all my nails when I walked in with very long and healthy nails. I was extremely frustrated and to add to it no one had a solution to the issue so I ended up just paying for the hour and a half long soak off and left. Don't waste your time or money here! read more

Ombre Nail Bar - How I ended up leaving! Never experienced anything like this in my life. I love my nails so much, I'm really heartbroken.... - Nail Salons Near Me - Charlotte, North Carolina

i love my nail lady here she always does an amazing job but i had bought a gift card for $100 to use and they tell me i cannot use the gift card even tho i had bought it from them and will not refund me. read more

The nails looked great when first done. The lady who did my nails rushed and was not friendly at all. When I asked her name she just stated her table number. The gentleman who took the picture was very nice. However the next day, the stones started coming off. I returned to have them replaced. They were very unprofessional and made me feel as if I was an inconvenience to them. I was going out of town for my birthday and just wanted them placed back on. Unfortunately two nails broke within the week while on my trip. Once I returned to NC I returned to have them cut down, stones removed, and repaired. No one cared at all and I was totally ignored. I was with a party of 3 and we spent over $300. The young lady that did my pedicure did a great job. Trust me we will not be returning. Customer service and professionalism is very important to me. read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

Very disappointed in my nails. I got my nails done three weeks ago here... blue Ombre. I wanted the same thing except coral this time. Before she finished I notice the colour was barely showing and asked if she could make it brighter and more visible. She told me she'd do a top coat... hence to say my nails are nothing like Ombre. Looks like the slapped on two colours and left it like that. 60$ later and it's not what I wanted and even after saying it to my technician she said she finds it looks nice and walked away. Sadly I will not be coming back read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

I absolutely LOVE this place!!! The vibe was AMAZING!!! Sunny did an AWESOME job on my nails!!! I'll definitely be returning for my fill in!!! read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

I had a horrible experience at Ombre Nail Bar this past Friday. I went in for a gel mani, came out paying $19 for someone to agressivily remove my cuticles. The first female filed my nails uneven, I asked her to even them out, she actually made it worse. To avoid further issues I took the file and evened them myself. At that point they all started to speak in their language, and a different female had me move to another chair. This second female removed my cuticles, I felt beyond uncomfortable at this point which led me to tell her that I didnt wish to continue and I would pay for the service received. (Mind you I filed my own nails so the service I receved was a cuticle removal.) Clearly, I was over charged, but at this point I just wanted to leave. I paid, and the man at the register threw my recipt on the counter even though my hand was held out for him to give it to me. Not one person was symathetic or apologetic on this situation, they wouldnt even look me in the eyes. VERY POOR CUSTOMER SERVICE! I do not recommend, nor will I ever return. read more

I got my nails done about 2 weeks ago for my birthday! Absolutely loved my nails and the nail tech was great! Wonderful experience. This morning my nail came off and to my surprise my nail bed was GREEN! I came in to see if this has even happened before and was told "I am not a doctor we do nails". Of course I know I am at a nail salon but this nail salon resulted in my nail turning GREEN! I stated this and the man at the front desk repeated I am not a doctor. DOCTOR OR NOT has this happened before at your shop?! You can answer that and at the very least you can give a simple sorry. read more

Ombre Nail Bar - Nail Salons Near Me - Charlotte, North Carolina

Normally would go to Sonny (Green and Red set) but he was busy so he recommended me to go to Maddie ( I believe her name was Station 5 ) & at first I was nervous but she did a wonderful job and matched my nails so close to the reference photo I gave her. Every time I'm in town I would go here, really the best I've had in a while. read more

Ombre Nail Bar - Sonny - Nail Salons Near Me - Charlotte, North Carolina

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