I used to love Omaha steaks.This Christmas I ordered for a gift It arrived in their new packaging which is a complete failure.I arrived with an empty bag that was supposed to have dry ice and most of the meat was thawed or barely cool.I reordered and the same thing happened.Stop cutting corners and go back to the coolers.Alot of waste is happening.I sadly will never recommend them or use them again.Their customer service was 5 star. read more

I live locally so I can't speak to how these ship, but I had the sirloin and the tomahawk steaks and oh. My. God. Incredible. We had my father in law who works for another meat distributor prepare them which helps but even he was impressed and elated with how juicy and tender they cooked. The flavors are out of this world. We're all full and happy with our Omaha steaks and I guess we'll be back for me! read more

Omaha Steaks - Meat Shops Near Me - Omaha, Nebraska

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We bought two packages for $159.99 each for shipment to 2 separate locations on 12/12/25. One arrived as promised and one still hasn't showed up. First I called to Customer Service and was on hold for 1'20". I finally hung up and called the store on Center St. At first the lady I talked to told me to call Customer Service, but after my negative reaction, she looked up the shipment and said it was waiting pickup. When asked what now, she said call Customer Service and basically hung up. I know they are busy at this time of year, but "no help" selection on their web site would seem to be a better choice. If you're going to cater to a high-end market you would think they would have high-end service - not so much. read more

I ordered 3 products - corn, fish and pork. The pork was not in the delivered box. I called customer service and I was on hold for 3.0 hours No answer. I called another 1-800 number and held on for 2.0 more hours. 5.0 hours waiting for a person to assist me with either a refund or the pork. Omaha steaks has been in business since the 1900's and the wait times for customer service reflects that time period. read more

I received a mix from Omaha as a Christmas gift. I opened the individual box of scalloped potatoes for dinner tonight. They are absolutely the worst scalloped potatoes I have ever eaten. It says they are a product of France. You better cancel any future orders from France because they give French crusine a bad reputation read more

They don't return your emails when orders are late, delayed, etc. They have dropped in quality of customer service so profoundly, that I decided today--after 3 delays for an order and no communication they promise--that I will NEVER order from them again. NEVER. This isn't the same company anymore and it is obvious. read more

I've tried a variety of Omaha Steaks products. From the steaks, to the burgers, to seafood and appetizers and I can honestly say, I have loved them all! High quality products . *I am a Omaha Steaks employee. read more

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I went to the Omaha Steaks location at 96 and I. I was the only customer in the shop. I asked the worker some questions and she was very RUDE! I was not assisted at all. I walked out and will not purchase from Omaha Steaks ever again. This was Sunday morning at opening time. (6/29/25) read more

We began purchasing from Omaha Steaks a few years ago. I had worked in the supermarket industry for years I was a bit reluctant to purchase via unknown delivery commitment. My spouse has an eating disorder and Lupis (along with other medical issues). She has to be very careful as many foods upset her stomach, easily. Since we have purchased from Omaha my wife has NEVER felt ill after eating their products. I experienced several contacts with Omaha, and each and every one positive. I inventoried my order and labelled with date received. I was short one item (which happens through human error) so I called Omaha and the very polite employee asked if I wished a new item shipped or credit to my account. We chose the latter and within an hour the money was back in my account. As far as the product, I could not ask for better. The meats were tender, burgers moist and delicious, especially with their seasoning. All of the food is great. I wish they would bring back their brocolli and chicken dish as it was my spouse's favorite. I so enjoy their foods and will continue to be a customer as long as I receive the same quality and professionalism. I know I am very picky when it comes to my spouse's food, but I have only positives to disclose about Omaha Steaks. I also realize that food preparation is pertenient and I couldn't be more pleased than I am currently. I look forward to many more years of purchases from Omaha They also introduced me to their point system which is very helpful. Thank you Omaha Steaks and all who make your company possible. read more

UPDATE: Well as you can see, I contacted Omaha Steaks about a month ago about how disappointed I was about my order. After I gave a review on YELP you can read where they contacted me. They gave me a choice of a gift card or more meat. I asked for the gift card. Just to let everyone know...I didn't get a gift card but today I did receive a big envelope packed full of their specials going on. So they don't do what they say they are going to do either. Omaha Steaks is NOT worth the money! read more

This review is based on Omaha Shipping Procedures. I pay extra to have delivery On a specific date. This is the third time That they failed to do that and their on line delivery Date is also Not accurate. They delivered it On Sunday evening. Most online company's Have an accurate shipping info that will Update you if there is any delays in shipping. When you have to juggle your schedule to be home when it is delivered is difficult. This is ridiculous when the average box is worth Well over a hundred dollars. read more

Omaha Steaks have been a go-to for me & my family for many years. It's specifically an essential help when planning events and gatherings plus sending gifts to family, friends and others. While they are well known for their beef, they offer much more, from seafood to pork, stuffed baked potatoes and seasoned fries to prepared meals and appetizers and even wine. Their ordering process is quotes easy, their website is pretty seamless and with a few clicks, you'll have your cart loaded up. They also have mobile ordering that works well (Android & Apple) that's just as easy. NOTE: There's usually special packages and discounts from TV & especially radio programs so it can be worth your while to do a little shopping around for a promo code. Once ordered their meats, seafood, pork, chicken, etc. is flash frozen shortly after being cut, vacuum packed, and shipped with ice bags in a styrofoam cooler & shipping box. Emails are sent notifying of shipment, so you know when to expect your order. If you opt for the phone alert, you'll be notified when the package has been dropped off. In addition, they also offer a gift service which allows you to include a greeting card if you're shipping to family & friends like I do. They bill themselves as "America's Original Butcher and to be fair they have been doing their thing since 1917 and their marketing is exceptional that's practically made them a hous hold name. They do ship millions of pounds of beef every year and is their brand is arguably the most widely known mail order meat company anywhere. Does that make it the best meat? Well, full disclosure, my Dad was a lifelong meat cutter "butcher" and I got to know quite a bit about good meats. I'm probably spoiled when it comes to really great cuts & quality of steaks, chops & chicken so I don't think theirs is the best that can be had but it's pretty darn good. If you're willing and able to seek out a really good meat market then you can most likely do better but to get a reasonably priced cut of meat at value prices then Omaha Steaks is a food choice plus factoring convenience it's a really good choice. Special dated review note: During the Covid-19 crisis they have been absolutely terrific because I can plan my meals out days & weeks ahead while sending packages to my family to help them as well. They are even offering specialized packages at value prices with free shipping while efficiently filling and quickly delivering both large and small orders. That's a pretty big deal when demands are higher and the circumstances are obviously more challenging. Nice! Bottom line: I have used them for years and am very satisfied with the stuff I send & receive, the company is solid and I'll always be a customer. read more

Omaha Steaks - That's my Omaha Steaks 1/4 hot dogs with their seasoned fries. Good stuff! - Meat Shops Near Me - Omaha, Nebraska

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I ordered some burgers and hot dogs to be delivered to my home. I love great bar b que items and saw the burgers and dogs and had to order them. Plus, if you order more than one item the items are discounted. I saved 34.00 on my order. I did use the expedited delivery which cost as much as i had originally saved but I wanted the meat. I have had the Omaha steak boxes before and love their coolers (which will come in handy for parties or hurricanes) they are seal tight and the best quality. I am glad the burgers and dogs were still in stock. There were a lot of out of stock items that i would have liked to buy but maybe next time. Photos to come when its delivered to my doorstep! Thanks Omaha Steaks! read more

Omaha Steaks - half of my order.(.2 pkgs of dogs and 4 burgers)..they are in the freezer..these I am grilling tonight - Meat Shops Near Me - Omaha, Nebraska

I am not new to Omaha Steaks but haven't ordered from them in years. Well the coronavirus situation changed all of that. Omaha Steaks is a good option if you don't want to brave a super market with everyone else in the world. Omaha Steaks has a lot of different meat for sale, as well as packaged dinners. I have stuck to the basics like hamburger patties, chicken breasts, hot dogs, brats, pork chops and steaks. Good - All the meat is vacuum sealed - Decent selection, but some items are becoming out of stock - Arrives frozen solid, packed in dry ice - Web site and app are easy to use - You can earn points that can be used for additional discounts - Butcher's cut filets are really good - Pork chop T-Bones are good, but are thin - You can get higher quality steaks, which is great. Just be prepared to pay the price. - If you look online or sign up for their emails, you can get free shipping and other discounts. The Bad - The basic / starter steaks are small and average quality (basic filet and top sirloin) - Gourmet brats are meh - Chicken breasts and boneless pork chops are small - The prices are higher than what you can find locally, of course during this time you get what you can get. read more

Wow!!! What happened to this company??? Been a few years so figured I would spend 400.00 on steaks to stock up Nothing but issues!!! Steaks were old and freezer burnt. Some package seals were opened. Looked like THEY were cleaning out There freezers!!! Placed 4-5 orders after and same issues!!! We're DONE!!! Never Again!!! read more

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My sister gave me a Omaha Meat package for my birthday, with bacon wrapped fillets, hamburgers, chicken breast, sirloins and pork chops. So far we have been really unimpressed. The fillets had no flavor except for the over smoky bacon and a stringy texture and the hamburgers were awful, even with cheddar and bacon on them. Just dry little pucks. My dogs were happy, they got most of the hamburgers. Now I'm afraid to try anything else. Kind of a waste of time to cook it and not enjoy it. My husbands uncle sent us a meat package last May from Snake River Farms as a thank you and we were so impressed. Everything was amazing. So we were hopping Omaha would be the same. Very disappointed! read more

Was so disappointed when my order arrived yesterday. EVERYTHING was completely thawed. Thanks FED-X! Called customer service at Omaha and they are replacing full order. Thank you! This was my second order and really enjoyed the first order. Filets were amazing! read more

I received my order, but I've been on hold for over 45 minutes plus my number is on the call back list. I was supposed to be called back within 90 minutes and that hasn't happened. read more

I was really disappointed in the orders that I sent to family members. One got steaks that had been defrosted and refrozen. The other family member only got 2 steaks. I have always sent Omaha packages to out of town family. Never again. Sandra M. read more

This has been an awful experience. One week later and still no delivery for the gift I ordered and paid for expedited shipping. Customer service was useless. Will never order from them again, read more

I wish I would have never ordered from this company I spend a whole ton of money on Christmas gifts for clients and now Omaha steaks call and call and call and call them again and call again to see if they want to order more. that is so wrong I wish I would have never ordered - they harass people I have asked 3 times to be removed from their call list. BE AWARE when you order!!! read more

Nope. Packaging and shipping were great. Steaks and burgers were mediocre at best. Your paying for prime cuts and getting choice. Your much better off shopping locally at any grocery store. read more

Well I should have read the reviews before buying! I thought I would give their pre made meals a go and OMG they were awful! I told the company and they gave me a $40 credit. I should have taken the refund cause now after reading the meat issue I'm not sure if I want to even go there again. My husband thinks these guys are supposed to be great. Wait till I tell him about the reviews. Uggh. read more

The one star says it all! Poor quality of steaks. Tough throughout could not eat the prime rib, they call it the filet of prim rib. NOT! Well anytime you freeze meat of any kind or grade you change the integrity of the muscle. Bottom line is, don't order from Omaha Steaks, period. One thing I will say, they have a great return policy because they know their product is not all that they claim. Make sense? read more

We've ordered everything from their standard "Stock Up" boxes, to seafood, to their "Private Reserve" steaks. Every order has been delivered as promised, and has been delicious. Like any steak, how it tastes will be heavily dependent on the quality of the chef. A properly thawed, marinated/seasoned, and cooked Omaha Steaks product will not disappoint. We have another order on the way, and expect it to be great as usual. read more

Have ordered two orders from Omaha and the steaks were great ! We plan to be a long-term customer !! Thank you Omaha Steaks. Dave and Deanna read more

SUPER STALKERS !! After I bought some steaks from Omaha, they stalked me for many years with unwanted mail solicitations. After calling them a few times to request my removal from their mailing list, they finally, finally stopped. OMAHA STEAKS goes on the list of SUPER STALKERS along with A.A.A. Auto and CONSUMER REPORTS. read more

Get ready to just hand Brad your wallet for the amazing deals you're about to stack in your freezer! There are ai many deals to choose from you have to go home with several. If you need to feed 1, 2, 5, or 20, OS has you covered. The food package provides clear thawing and cooking instructions and you'll wish you'd tried it sooner. Food is top grade beef, pork, chicken, seafood and vegetables. The beef stroganoff and pot roast are 2 tasty dishes to try if you move away from the tried and true steak like in the name. Come home with meals from OS and sit back while you receive rave reviews from your family and friends. The biggest disappointment is you won't have leftovers for lunch tomorrow. read more

DO NOT BUY from this company! They have VERY MISLEADING 'UPSALES'!! And EXTREMELY POOR CUSTOMER SERVICE!! I will NEVER purchase from this company again!! Don't fall for the 'adding' of products, they advertise it as if you get BOTH full columns of products BUT you don't!!!!! read more

Why won't they us USDA standards... they give you the bottom of the barrel. I got steaks from them took them out no marbling some fat on the outside. I have never had a steak so bad go to a local butcher buy your steaks and send them yourself alot about the same price but better meat. The meat there is only suitable for human consumption not anything else. If you think any steak from them is good then you never had a good steak or you like crap food. read more

The steaks etc. arrived on time and frozen. The steaks, burgers were only okay...nothing special. The weird pork things were disgusting. The apple turnovers weren't great either. It was way to expensive for the quality. read more

I ordered 6 boxes of meat from Omaha Steaks on Dec. 11, Paid for them thur Pay-Pal ,they were delivered to each person posted to Omaha Steaks co. They tasted old and was a big disappointment to here from my children that I sent them a Christmas gift that could not be ate...FMG of Ok. read more

Since the first previous review I've gotten to know Dave and he is a stand-up guy and manager! Perhaps I caught Dave and the rest of the Omaha Steak staff on an off day. We all have those once in awhile right? 5 stars all the way! read more

Love the steak! Yes they're not the biggest but they taste great. Don't understand the bad reviews. I highly recommend Omaha Steaks!

This is for the customer service at this location. I came in Saturday afternoon to buy burgers. The guy was so nice, helpful and polite. Its hard to find that kind of customer service. I came in for burgers and left with two bags full of food. I hope it's good! read more

This company frustrates me because the meat etc is really quite good but the portions are ridiculous and the prices are from some mystical place....last night I logged on to order a pack of hotdogs/brats for a birthday present. It was $44.99 for the pack. A ridiculous price for 32 hotdogs but my mother loves them. So shipping is $17.99, so I add something to get over $60 for free shipping thinking at least that way I am getting something for my money........no free shipping and it's $100. So I don't order. I just log on and there is a banner saying 50% off and free shipping, I think great. I go back to order and now the pack that was $44.99 last night is now $62.96 with free shipping. Great. I just saved $02....as last night is was $62.98 with shipping. What a scam. read more

Ruined my birthday surprise!! I wanted to purchase a "gift" for my brother who is relocating to AZ. I'd previously purchased a similar item for my nephew from the Chandler AZ store which he picked up last Christmas. I called the 800# and was told I can have it shipped but NOT to the store for pick up. It wouldn't be there in time (May 24th) so called the store directly to order a pickup. "John" told me that they aren't supposed to take credit card details over the phone! What?! I explained I simply wanted to prepay for an order to surprise my brother for his birthday today! He agreed to take my cc details and I thought I was all set. Got a call from John a bit later stating the main office told him he couldn't honor my request! Again, What??? (How did they even know about our conversation???) Why a customer can't purchase an order from the store directly and prepay for a pick up is simply ludicrous! Thanks a lot John/Omaha Steaks for ruining my day and my brother's b-day!! read more

this has got to be the worst company with pathetic products in america. we have cooked at home 50 plus years and never had meat that tastes as bad as this. the steaks defrost with a lot of blood colored water which must be patted off but still holds immense water anyway. it tastes bad, there's no other way to put it. it's bloody and raunchy tasting and we tried again last night and after taking a bite i spit it out and we threw away this, our latest attempt at cooking this crap. i kid you not this is pure garbage. buy it as i gift for someone you hate. they do not respond to queries either. stay away, run away food poisoning results. will now notify the nebraska board of health, BBB, consumer affairs and write a few more reviews on other food sites. read more

COMPLETELY DISAPPOINTED!!!! I placed an order online on 6/12/17 for one of the Father's Day specials. At the time I placed the order, the countdown clock for Father's Day delivery via standard shipping had 13 hours remaining. As of today I had not received any shipping information so I contacted the 800# for an update. I was told by Jordan that I would NOW need to pay for expedited shipping to receive the order by Father's Day. When I questioned why I would need to pay for it when their site stated "standard shipping by Father's Day", the response was that date was an estimate and without an expedite, the order would arrive after Father's Day. Nothing about how I placed the order caused the delay in shipping. Omaha Steaks should have been gracious enough to cover the expedited cost. Instead, the only option available to me was cancellation. Now, I'm scrambling to plan an alternative Father's Day surprise. I won't be ordering again. read more