I recently hired Serenity Pool Pros to service my pool. I'm sorry to say I cannot recommend them…read moreat this time. It took the owner over two weeks to respond to our request for service. Once service was started it seemed to be good until the person servicing my pool all of a sudden was trying to "figure" out my pool after having serviced it for several months. The cleaner was not moving despite the fact that it has all new parts. I don't understand why after several months of servicing my pool he had to figure it out. So, for several weeks I had a dirty pool while he was figuring it out. Then this week I had no service because he was on vacation. I would have expected another service technician to fill in for someone on vacation. My last three texts to Brett, who is the owner, have gone unanswered. Today I took my water into Leslie's Pool Supplies to see if the chemicals were good. I was shocked to find that many of the water chemistry parameters are very low. My pool needs quite a bit of attention to get the chemicals back in balance. I'm disappointed that I've spent money on a service that did not provide what I was paying for.

Brett and his team have taken care of our pool for the last 7 years. They have been awesome and I…read morealways know my pool is in good hands. He has quickly taken care of every issue that has come up and I know that I can trust his recommendations. Highly recommend.

Hired Jason, owner, to drain my pool after 4 years and clean the tile. He did a good job and his…read morerepair tech, Chris, also did a good job with a couple of repairs. His weekly pool guy, Drew, is horrible and after 6 weeks, did not clean the salt cell or balance the chemicals. I went to another company that provides great all around service.

From start to finish, this contractor was a pleasure to work with. I met with Antero for the…read moreproposal. We discussed the project: pricing and estimated completion date. The pricing was very fair, the work completed on schedule and as agreed. As a matter of fact, I actually added 3 additional elements, each of which were done to my complete satisfaction. I have additional work that will be completed later this week. I highly recommend this contractor.

Jeff is genuine, hardworking and a lifesaver! My husband thought he could fix our pool when the…read moremotor seized. He spent 10 hours and about $300 before he gave in and called a professional. That's when Jeff came to our rescue. Jeff tried to salvage the motor my husband bought and tried to install, but alas it was beyond repair. I tell you all this so that you know two things: 1. Don't try to fix it yourself (it will cist you way more)and 2. Jeff tries to save you money and repair before replacing. Now, we have a "pool guy" to call!

Jeff at Blue Ribbon Pool Service is fantastic. He's responsive and professional, and we can't thank…read morehim enough for his help. We recently bought our first home and knew very little about pool care; we knew there were some issues with the equipment based on the home inspection and originally had another company that was highly rated on Yelp come check it out. While they were great at first, after a dozen emails and finally asking to have someone come out to perform the needed service, I never heard from them again. Jeff has helped us with everything from a green pool and drain/refill, to a new cleaner and new pump. We're excited to have much more efficient equipment that our pool needed, and Jeff was able to do everything in a very timely manner. We are now able to enjoy our pool thanks to Jeff's hard work and professional advice. I would highly recommend Blue Ribbon for the responsive, reliable, and friendly service. Thanks Jeff!

Let me start by saying I've dealt with quite a few pool companies, and each time, I've been…read moreextremely disappointed. I was recommended to try ProStyle Pools, and I had the pleasure of meeting Nick. I wanted to give it some time using his services before writing this review, and honestly, I could not be happier! He has taken such wonderful care of my pool from the start. I was having issues with my pump, and my pool was starting to look dingy and green. My pool has not looked better. It seriously sparkles! He's been so great at communicating with me, and he shows up! He's efficient, and without his services, my family and friends wouldn't be able to enjoy the pool like we should. I highly recommend Nick!

Nick and team have been servicing my salt water pool for years now... ProStyle Pools is the best…read morepool company we've worked with and I wouldn't go anywhere else. His staff are courteous and knowledgable, his rates beat out competitors whose work and reliability were inferior, and he's come through several times for us catching minor problems before they become major issues saving us tons of repair costs. When the bigger repairs do need to be made, he finds the best price and gets the work done well and fast. Honesty, integrity, no-nonsense and timely communication, deep knowledge of the industry and work. And you're dealing with a real business run by a real person, not a heartless corporation that's only looking to maximize its profit. Highly recommend ProStyle.

I picked up Ben's service after my previous provider decided to not show up. Since Ben has been…read moretaking care of my pool, it has never looked better! Every time he is there, he updates me via text the status of the pool and what's done or will do. There is a passion when I'm out talking to him while he's cleaning. He answers questions I have precisely and gives advice when I'm looking for suggestions on pool ideas. Definitely recommended and respected

Ben has been cleaning my pool for about 2 months now, and it has been awesome! He always explains…read moreup front what he's going to do beforehand and my pool always looks great! As a new homeowner this was a headache I didn't need. I highly recommend Ben, his prices are great and he is a genuine, honest guy.

Had a leak to our pool pump filter and a few other little items needing attention. Called Luke and…read morehe came out fairly quickly (maybe a day later due to my schedule). Identified the issue and texted within 2 days with a quote. All done and good to go within 3-4 days! Pleasant experience all the way around. Reasonably priced as well.

Their approach did not work for me. I found their communication to be less than desirable. E-mails…read morewere often not answered until the following day or ignored altogether. I asked them about performing a specific service and I was never given a quote or asked to set up a date to perform that. When they arrived to service my pool, certain tasks were done without asking my permission first. In the quote they provided me, they failed to notify me up front about additional costs. I had to really go out of my way to ask about how payments were structured and charged. I think Luke is a very nice man. I don't think any of the above was done out of malice or ill intent. I just think they are very laid back and disorganized for my preference. For many people, this approach works for them. I think he does care about his clients. I think they do a good job of maintaining your pool and equipment. However, they were a little too laid back for my preference but I still think they are a very good company.

Aaron and Vanessa are great with our pool. Anytime we need anything they schedule us in. Their…read morecustomer service is stellar. I highly recommend them for your pool maintenance! They also send before and after photos in an app!! Hardly anyone does that! Judy, in the office, responds quickly, and efficiently. I so appreciate Hydro Elite Pool Service! Give them a try, you will NOT be disappointed!

Aaron & Vanessa are amazing and professional. They provide great communication and I love receiving…read morethe before & after photos. Judy in HR is so kind, professional and quick to respond. highly recommend them.

Excellent team. Quick and fantastic job cleaning the calcium ring from the tile and cleaning up the…read morepebbletec. Gabe came out personally for follow up on the one issue I had. I really appreciate that! The pool looks great! I can't wait to get them started on the pool at our rental property!

This is the worst pool owner. Kyle I thought was a nice guy but the minute I call them out on being…read morelate in completing a repair they put me off and put me off again. I am always having to call them for something they missed and I think they should be the experts. I have been trying to get them to repair my pool for weeks and they kept delaying it and the pool was a mess. Would never hire them again ever!!!