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    Olson's Kirby

    5.0 (1 review)
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    2 years ago

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    Delano True Value - Entrance View into Delano True Value in Delano, MN

    Delano True Value

    3.2(5 reviews)
    0.8 mi

    This place is phenomenal. I live in independence, so I love not having to drive far. Steven and the…read moreentire staff are so knowledgeable and helpful. When you get items here you also get help and knowledgeable troubleshooting and so much more. They are caring and kind and don't make you feel like an inconvenience. From grounding my horse fence, my basement flooding, to letting my dog Duane come in to say hi during the winters. Love this place but more importantly love the people.

    It's now called ACE Hardware. I loved Delano True Value and was a customer for literally decades…read morebut I will not go to Delano ACE again. They've turned into a big box store where the customer is apparently always wrong and suspected of criminal activity or something. I rented a carpet cleaner and it took over 30 minutes for customer service to write up the rental agreement. There was no line it just took so long to write up the paperwork. I was patient. He tried finding a machine that was clean and each machine he grabbed he said was dirty, I said, 'That's okay, I don't mind if it's dirty. My dirt is gonna run through it, too anyway." I let it go, no big deal. (All of machines were there) This was a Saturday morning when I came in to rent. I asked the salesman what time did they open the next day, which was going to be Sunday and he told me 8:00am. I said, "Perfect I will drop it off before church tomorrow." I came in the next morning at 8:00 and they were closed and store sign said they opened at 9:00 am. I didn't think to check the storefront sign the day before since the salesman said they opened at 8:00 am. I didn't think I needed to double check what I was told. Now I had a choice, I either waited there until 9:00 and skipped church or come with the machine right after church. I decided to go to church and come in right afterwards. A lady greeted me and even though I cleaned the inside of the machine she found dirt and hair on the wheels and was going to charge me and extra $40. I was dumbfounded. Never did I expect to stand there while she inspected the machine. True Value never did that. You just dropped it off and they waved at you like you were best friends. Now they inspect the machine like you're a bad customer and the culprit of a crime. She took a cleaner from behind the counter and some paper towels and brought the machine outside and started spraying and wiping the machine while she scolded me from bringing in a dirty machine and her boss was going to be mad at her for helping me avoid the $40 extra charge by cleaning it for me. I happily grabbed the spray and a towel pitched in the rid the carpet cleaner of my dirt and filth (right on the front step of the store while people walked in and out). I told her the salesman couldn't find a clean machine the day before and I took a dirty one because I don't expect it to be pristine. She ignored me because I am a criminal not a customer. I also mentioned that I was told the store opened at 8:00 am and I was there at 8:00 but found out store opened at 9:00 and that's why I am late because I didn't want to miss church. She also ignored me. She kept repeating herself that if her boss saw her helping me, she was going to be in trouble. She was really sticking her neck out for me. I mean it didn't take me long to realize that this poor lady after all she was aiding and abetting a stinking small town crime. I sure hope she got off with a warning. A day or so later, I checked my bank account and she charged me for a 2-day rental. The paperwork she returned to me did not say she was charging me another day. ACE is just another big box rental store. Does not care about the customer. I will be going to Mound True Value instead. Delano True Value would have never done any of that. True Value was not slow, misguiding customer, or eager to catch the customer in wrongdoing. Also I just remembered, a year ago I had to rent a cleaner from the local Delano Rental (True Value had theirs all rented already) and I asked them about returning rental on Sunday and I told them the timing doesn't work because I go to church and they said bring it in after church, we won't charge you another day and guess what, they didn't. I do not recommend renting from Delano ACE. I will rent and purchase elsewhere.

    Photos
    Delano True Value - Rental Department within Delano True Value in Delano, MN

    Rental Department within Delano True Value in Delano, MN

    Delano True Value - Large Grill section inside Delano True Value in Delano, MN including Big Green Egg

    Large Grill section inside Delano True Value in Delano, MN including Big Green Egg

    Delano True Value - Propane Refills Available at Delano True Value in Delano, MN

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    Propane Refills Available at Delano True Value in Delano, MN

    Strike Twice Computers - Service while you wait. Printers and computers on sale!

    Strike Twice Computers

    4.5(26 reviews)
    20.7 mi

    I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

    I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

    Photos
    Strike Twice Computers - New and refurbished monitors, printers and computers on sale!

    New and refurbished monitors, printers and computers on sale!

    Strike Twice Computers - Over 100 laptops and desktop computers on sale!

    Over 100 laptops and desktop computers on sale!

    Strike Twice Computers - Strike Twice Computers has been in business for 30 years, providing computer sales and service.

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    Strike Twice Computers has been in business for 30 years, providing computer sales and service.

    Olson's Kirby - hardware - Updated May 2026

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