The worst customer service ! Treated so disrespectfully. The rudest, most obnoxious, passive…read moreaggressive person I've ever had to deal with. Should not be in this business that has to deal With customers . Spare yourself the humiliation and go somewhere else .

We are from out of town and had an urgent issue with my son's eyes! They were so kind and…read moreaccommodating. They were also professional and delivered excellent care. We are so grateful for them being there when we needed them!

Can't say enough nice things about Dr. Adriana and Mark Roeloff. They were super helpful when I…read morehad symptoms of a detached retina. Caring, diligent, personable, responsive and thorough!!! Spent time after hours getting me connected with a Specialist -- and I am not even their patient. They are the best and restore my faith in people. The Best!!! Five Stars!!!

I have spent hundreds of dollars at the Roeloff's / East Hampton Optical shop. It is so off…read moreputting to walk up to the door and be bombarded by signs saying "do this, don't do that, do this first, call, don't knock do not pass go, do not collect $200! Then, the locked door etc. Once u finally get inside this sanctuary, a very testy and rude women meets u as if u are invading her space and time..... Again, I have purchased approximately 5 Pairs of glasses over the last 5 years. She acts like she has never seen me nor does she care to be kind. God forbid she acknowledge a repeat Customer. I'm done....rewarding this kind of establishment anymore is beyond my understanding ....I would rather find some place else....

FAIL! I needed glasses fast and I already had a prescription... I called the local store number -…read moreand got instead another mind-numbing answering service who had no idea where I called or anything... Took 5 minutes out of my life to figure out they needed 2 weeks to make them. I went to a different local store and got them made WHILE I WAITED!! 20 minutes!? WARBY PARKER with relentless slick mail and magazine ads and magazines - Another example of Private Equity companies raising prices and out-marketing high quality local providers.

I was amazed at how many eyeglass frame choices the East Hampton Warby Parker store had. Brittany…read morewas very helpful in helping me pick out which ones were correct and look best on me. I purchased a regular pair of sunglasses and a reading pair of sunglasses. I'm so happy with the help that I received. Great store!

Just moved to the area and walked in today to ask about a repair and the do some recon of places in…read morethe area... This place is class. I will be back for my next pair of glasses.

I had beef truly struggling to update my eye glasses…read more I had to take a different eye glass store to court to get my money back when they failed to acceptably execute a prescription. Upgrade. Dr Bob. St Main Street Optics saved the day!! He worked with me diligently and with tremendous courtesy to allay my apprehension's and ultimately help me with an updated prescription... The whole staff treated me like family and remained completely committed to resolving the issues. In the end they achieved the objectives. I am so pleased I saw my way to Main Street Optics. I could not be happier with the results Highly recommend Main Street Optics to everyone in Beautiful Southampton.. Happy Halloween...!!!!

Very professional, honest and accommodating... with reasonable prices!…read more I needed special lenses for my new Dita frames and they've taken great care of me. Like many people, I literally live in my glasses, so quality is very important. The folks at Main Street Optics took the time to explain recent advances in lens technology, along with all the pros and cons so I could make an informed decision. They've communicated and kept me in the loop throughout the entire ordering process. I'll definitely recommend them and will return myself for all future eyeglass needs. Thanks Main Street Optics!

First day in Mystic on vacation and my glasses broke. Brought them here and she fixed them so…read morequickly and was so nice! THANK YOU!!!

Siobhán, I absolutely love my glasses. They are simply exquisite. I'm so happy to have found your…read morefun and eclectic shop! Thank you for helping me find the absolute perfect pair of glasses!!

Dr, Sheren is an extraordinary vision specialist. He did both cataracts for me and the result was…read moremagnificent. He is friendly and explains every detail of what he does and why. I recommend him with no reservations.

He's the best! And he knows it! Don't trust anyone else with your vision he has the experience…read morevery knowledgeable of light adjustable lens implants. It's like seeing in ultra high definition!!

I needed glasses fast - they made them WHILE I WAITED!! 20 mins!? They were super-competent,…read morecareful, the doctor came out and measured my eye centers before cutting the glass, precise information which was not on the prescription. Price and speed were amazing. Everyone else in the shop was raving about them. Warby Parker FAIL! I thought of them first for fast glasses, I spent 5 mins on their damn phone answering menu tree, to find out they needed 2 weeks. (Private Equity buying up all the competition and doubling the prices for terrible service.)

My wife and I went to New York State vision test. Folks there are extremely pleasant and helpful…read moretook us right away very reasonably priced $50 less than same service offered by East Hampton optician highly recommend.

After my exam, I ordered glasses using the prescription given to me. I can't see out of the…read moreglasses. I brought them back here to be checked and they confirmed that the lenses match my new glasses. i asked to have my eyes reexamined ASAP, and was told they have no appointments available for weeks. I left a message to have the doctor call me, and a text and an email and still have not even heard from him.

Dr Holstrom goes above and beyond with his eye exam. I have never had such extensive eye exams as…read morethe ones he and his assistants perform in their offices. He also took the time to help me find the best price on prescription eye drops he recommended I use for my dry eye condition, and they really worked and I am able to get them with my insurance at a very affordable price. He didn't push me into buying prescription reading glasses, but tested my readers for me to make sure I was buying the correct strength. He is super friendly and doesn't rush through the process, he takes his time and makes sure you understand what each test is for and what the outcome is. I would highly recommend him to anyone looking for a new optometrist.