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Services - Oliver & Chatfield

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3 years ago

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2 years ago

They listed the wrong location and I spent an hour trying to find them to discover they moved locations and never bothered updating

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6 years ago

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Totally Tankless - Boiler in Poughkeepsie, NY

Totally Tankless

(10 reviews)

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I purchased the home with two gas insert fireplaces and had Crown Gas providing fuel. When They…read moredecided to charge me to "rent" the tank, I had them remove it. In the process of removal, they pinched the line out of spite, and I had to have the line serviced before the fuel distributor could come. They were very professional and arrived on time.

Last year Steven (and co-worker) gave me some solid help help on some heater-boiler (or was it…read moreA/C?) functioning issues. Superb job. This year, cold weather, a few slips, and I have a situation with no heat and no water, wondering what might be busted. Steven has gone above and beyond, even in the telephone hand-holding, looking at the pics I sent by text, giving suggestions. And the hot water is up, the local company is gonna fix the meter spritz immediately, and we are working together to see if I will need help on the heat (any busted spots?) after I try to do certain warming techniques in the house after I had Love Effron prime the boiler. This is even without a visit needed so far (very busy holiday weekend, and a big $-saver for me.) Amazing would be a light way to describe the help Steve has given me, and I plan to turn over the maintenance and support of anything he handles, including some help in trying to set up sensors to help prevent future difficulties. The big thing ... he really cares about your problem .. getting it resolved .. sensibly. Thanks!

The Home Depot

The Home Depot

(30 reviews)

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Kyle and Tru where a big help to me when i went to buy paint…read moreKyle was very knowledgeable and helpful I'm very greatful I had there service when ur looking for paint ASK FOR THEM.... thanks so much and Kyle special thanks for explaining the different types and what was best for me.....

I had a Truck Rental booked for today, which I booked yesterday. It was for an 8' Flatbed. I found…read morea really good deal on a rooftop tent for my Jeep and I was so excited I found it at this price. They're about $2k after taxes and shipping and this one was $250. And I haven't found anything remotely close to that price. Only used a few times it's in great shape. Only problem was, it doesn't fit in the trunk, hence the truck rental. So I booked the truck for all of today, got the confirmation and everything. In the morning, I go to pick it up & I check my emails just to make sure I booked it for the location closest to me and not another location, and saw a new email from Home Depot with the subject line: "Your reserved item is out of stock.", followed up with "Your reservation for Sunday at 11am has been cancelled. WE'RE SORRY." sent at 9:30am. So 90 minutes before scheduled pickup. I go into the store & go to the Rental Desk, and I explain that I had a Truck Rental for 11am and that they cancelled my reservation an hour and a half prior. Their answer was, "We don't have those types of trucks for rental." In another scenario with a different set of circumstance, this answer would be totally acceptable. However, if the location doesn't have that type of vehicle, the website advices this with an error message and denies you from booking the reservation. But this was not the case for this vehicle, obviously, because I paid for and recieved confirmation for the reservation. So now, I have To cancel vacation reservations and plans, and lose out on non refundable deposits because Home Depot's IT department can't do a simple task. And sure, coding is hard for the average person, but that's their job. That's what corporations like Home Depot pay them the big bucks. And knowing a little bit about coding myself, that's not something difficult to do. They already have the function for other vehicle rental choices that aren't available at my location so they even already have the code to make it "inert" or put it in an "inactive state". I sent an email to corporate advising of what just happened. The one thing I will say is they were quick to respond. The unfortunate part was that is just an apology and that they understood my frustration. No remedy. No solution to the problem. I can't express how disappointing this was to cancel my vacation plans. As an investor, I am so thoroughly disappointed in Home Depot, being a $334/Share corporation bringing in over $40 Billion in revenue each quarter, and they can't even have a properly working website. Home Depot cut 800 corporate jobs on January 28, 2026. Either they trimmed too much fat in the IT department or failed to hire someone competent in replace of the people they fired to fatten their pockets. I hope Market Makers are actively shorting your stock.

Oliver & Chatfield - stationery - Updated June 2026

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