I always have dental needs so it's important I go to a dentist I can trust and not make it a…read morestressful experience. My first visit went well for exam and cleaning. Parking was easy. They took me in right away. I was able to discuss my plan with the Dentist and he was friendly. The assistant was nice and the practice just moved into a new place so everything was new and clean. The xray machine was interesting. It was portable and looked like a camera. I will continue my treatments here and see how it goes.

Second time here to have a tooth removed and I could not be happier with their work! From the…read morefront desk to the dental assistant to Dr. Le my experience was top notch! I highly recommend this place for their professionalism, great work and friendly staff and dentist!! Nobody likes to go to a dentist but this office makes it much, much easier!!!

wow. Wow. WOW!…read more Wasn't expecting much, but coming from Elk Grove, not all, but most dental offices are super old and worn down.... This place is definitely an upgrade. Staff were super nice and sweet. (I love the dental assistant's Spider-Man crocs, super cute.) Also, I was in dental cultural shock because Dr. Higgins personally did my dental cleaning. Just a little shock because it has always been the hygienist giving me a cleaning and the dentist will usually just pop in for 3 minutes to consult and leave. He's a really down to earth and professional dentist. I can tell he cares for the Folsom community and wow we shared the same school district growing up. He made it feel like a really safe space and gave me tips and wasn't pushy about anything. Utterly surprised a trip to the dentist can be so pleasant. Thank you !!

I really appreciate doctor higgins and his team. They are quick and efficient without roughing…read more Explain things very simply and make recommendations that are appropriate.

Dr Engel is amazing! I was leaving for a 10 day cruise to Alaska on Sunday when Friday early…read moreevening one of my front tooth crowns fell off. Needles to say I was freaking out! How could I go on a once in a lifetime cruise with front tooth missing??? I put a call in to Dr Engel about 8 that night, left a message and my phone rings about 10 minutes later. It's Dr Engel. He asked me about the tooth, had me send a couple of pictures then scheduled me to meet him at his office on Saturday morning! After about 25 minutes I had tooth again. Dr Engel went above and beyond to help me out. I will forever sing his praises. Believe me if your looking for a great caring dentist look no further than Engel Family Dentistry in Folsom, Ca.

Are you looking for a dentist who always puts his patients first? Who is calm, caring, supportive,…read moreand never hurries his work, or the appointment? Who also has a wonderful staff that assists the patients with whatever their needs? Then Dr. MARC ENGEL, DDS is the dentist for you! You can reach him at: Engel Family Dentistry (916) 542-1215 https://www.engelfamilydentistry.com/

Dr Maddox is simply an excellent practitioner. What I like most is his thorough explanation of…read moreevery step of his treatment. He's also got excellent hygienists - my cleanings are extremely well performed. The front desk staff is also friendly and professional.

Coming from somebody who dreads going to the dentist, this is as good of an office as you will…read morefind. Everything always goes so quick, smoothly, and painless. Dr. Maddox does a great job of walking you through every step he's doing which really helps the anxiety of it all. All the hygienists and staff are super friendly, & make me feel very welcomed & comfortable every time I come in. I had years of damage to my teeth, and they have me feeling so much better about everything in just a couple months. Give them a chance they will really help you out

Update: Folsom Hills Dentistry recently hired an Operations Manager (Chris). Chris has been…read moreabsolutely wonderful, and has a personal touch that is unmet. Chris, Dr. Ford and Brittney have been a pleasure working with and have reassured my family and I that we selected the right dentist.

Typical corporation, prioritizing profit over people. My appointment was at the end of the day. It…read morefelt like molding my splint was done in a big rush. I needed a splint due to TMJ grinding. I had more jaw pain wearing the ill-fitted splint than I had with my original TMJ grinding pain. Even after they remolded a new splint, it was still the wrong fit. I switched to a new dentist and was molded a new splint and everything is good now: no more TMJ. No more pain.

Super nice dentist office. Just moved to Folsom awhile ago and was looking for a nice, clean and…read morefriendly dental office. All the hygienist were super friendly and gentle. Dr. Proctor is an awesome dentist as well. Super friendly and knowledgeable. Noel and Jamie at the front desk are super sweet too. Greeted me the moment I walked in with a friendly smile and got me checked in right away. Definitely recommend this place if you are looking for an amazing dental office. I felt like I was at a luxury resort with the way I was treated and how beautiful the facility was. Did I mention they have Tvs with headphones in the room? I got to watch some hgtv while they cleaned my pearly whites.

They only take one insurance cintas and if you have any other insurance it is not good. They are…read morenot helpful navigating any of the insurance and said they no longer are taking new delta dental patients. On top of that I had a cavity filled here and the filling fell out two days later and they charged me to fix that which seemed like shoddy work. Do not recommend this dentist due to insurance problems, shoddy work and unhelpful office staff.

My family and I have been going to Dr. Sean Roth for about 18 yrs. He is an awesome Dentist. He…read morespecializes in Cosmetic & Family Dentistry. He is up to date with his office technology and he is very knowledgeable in the industry. He is friendly, listens well, has a friendly staff and a beautiful office. I would recommend him without hesitation! :)

I was going to a business at this facility but unfortunately they hadn't opened yet. I really…read moreneeded to use the restroom and saw there were restrooms in the lobby with codes to unlock. I went into this office and asked for the restroom code. Instead they responded with "are you checking in?" I said no I just need the restroom code. They said "those are private. You need to wait or go across the hall". You would think these businesses help each other out and their clients as they all use the same building. This was not good customer service at all. As a user of the cornerstone dental center I was not treated fairly and am disappointed with their lack of customer service.

Very accommodating and experts at what they do. Had a deep cleaning as well as a cavity filled.read more

Im a new patient to The Folsom Dentist & have previous always had poor experiences with dentists…read more. this place has completely changed how I view going to the dentist. From the moment you walk in you are greeted by the biggest smiles from the front desk gals. Rendi is the sweetest, most gentle, informing, dental physician ive ever come across. Dr. Coons was also so pleasant to interact with, a no bs type of guy which I appreciate. Such an amazing experience, & am so happy to find my new dental home in Folsom.

After a painful experience with another dental office, I came to Dr. Hoseini in an emergency--and…read moreshe completely turned everything around. She not only fixed the damage, but took the time to document everything and guide me through the process step by step. Because of her care and dedication, I was able to correct the work and even receive full reimbursement from the previous provider. What stood out most was how she and her team treated me--with real compassion, urgency, and kindness when I needed it most. I went from feeling overwhelmed and in pain to truly cared for and supported (and pain free!). Dr. Hoseini and her staff genuinely care about people. At a time when many offices focus on upselling and overcharging, she stands out as a true example of trust, integrity, and doing what's right for the patient. I never thought I'd be saying this about a dental office, but I genuinely love them as a whole--they've even restored some of my faith in humanity - LOL. Thank you so much Dr. Hoseini, Nicole, and Brandy!

I had an unfortunate accident where my pup took me out by the ankles and I cracked my two front…read moreteeth. Dr. Zahra Hosseini and Tiffany Flores gave me the best care I could ever imagine. It was a traumatizing experience and they went the extra mile to make sure that I was comfortable and calm. I live in San Francisco and was up visiting family and can confidently say that I will be coming back up for all dental services because of my experience. Not only did they stay after hours to take care of me, but the bedside manner was a 20/10. I also left with teeth that look better than they ever did. I am beyond grateful and would recommend them to absolutely everyone. Another huge shout out to Brandy, Nicole and Karen. They made sure I was taken care of and aided with some administrative duties to get me to a more calm state. Thank you to the team. I am forever grateful.

Dear Dr. Ashley, Karen, Amy, and Judy! (I hope I didn't miss anyone)…read more Thank you for making my father's visit to Smile & Co. one to remember! You and the team turned what is usually a total drag into such a wonderful experience. I mean... who has that much fun going to the dentist? seriously, I am so grateful to have met you all and for taking the time you did with dad to explain everything, making sure he felt heard. You all handled him with so much care and consideration as if he was your family too. When we got home, I took a moment to check out Smile & Co.'s social media and I'm glad I didn't look before we went because now I can say, you all live up to the hype! Scratch that, you all are the hype! Beautiful, honest, warm, happy, welcoming, and full of life. I'll stop being corny now but really, thank you again! My father is my dude and I've never been so happy to travel almost two hours to anywhere!

While I did not want to take my frustrations out on the staff member I spoke to yesterday, I think…read moreit's important to share my negative experience with this dental practice. While I always received good care once I was in the room, I was disappointed that I never had the same dentist. I feel I have had a different dentist every single time I have had an appointment which was challenging to build a rapport or history besides just notes in my account. However, my bigger issue is accountability for when they make the errors. The first issue was last year when I was scheduled by a dental hygienist to be booked six months out and they made the appointment two weeks too early. When I came into the appointment, I was told I would owe due to it being too early and was confused but paid and said I would take it up with my insurance to see if they would make an exception. My dental insurance has always been amazing and shared that they would cover it if the dental office sent an appeal sharing that they wanted me to come back earlier than 6 months since that was their recommendation. I have followed up with this dental office for the past year and a half asking for updates and each time they assured me they took care of everything on their side. Low and behold, I finally call MetLife yesterday to follow up with them because I wanted to change the dental office (for another reason I will list below) and just wanted to finalize this appeal so there was no missing links left to tie me to this dental practice. The representative on the line informed me that they JUST received the appeal two days prior from the office manager, and there are zero other appeals or attempted contacts by this dental practice so for that reason, they declined my appeal. I was lied to for the past year and a half that they were working on submitting this appeal and each time I checked, and it was a lie. The last straw was, I had recently changed insurance and called to update it with the front desk. I have it in writing that although my insurance is out of network that my insurance would still cover 100% of my appointment with the exception of the fluoride that I typically pay out-of-pocket for. With this information I move forward with the appointment and received the routine services. A few weeks later I received a bill for $189 because they claimed my insurance did not cover 100% of the services. Confused I called my insurance and asked them why it was not covered because the front office staff told me it would be and they shared that due to me being out of network they would only cover 100% of the cost UP TO a certain amount. They said they made that perfectly clear to the front office staff and we're not sure how she got confused. When I followed up with the front office staff and explained to them that I was told this was going to be covered fully, and if I would have known that I was going to have to pay out-of-pocket, I would have gone somewhere else that was within network, they said because they do not guarantee how much insurance will pay that I am still required to pay the balance. When I grew quite frustrated with the lack of accountability for not only one but two errors on their part where I had to pay out-of-pocket for services that would've been covered 100% with my insurance, they offered to take off the cleaning cost and left me with a balance of $114. While I can appreciate some wiggle room, the new knowledge that they did not submit the appeal, which would have covered that initial cleaning last year, seems like too little of an apology when again these mistakes were on them. At the end of the day, I just wanted to be finished with this dental office because I was so frustrated by the lies and lack of accountability. I decided to post this review because I did not want to take my frustrations out on the staff member that I was speaking with, but I still think there could have been more done to provide a better solution to avoid this negative review.