I went in today for a tooth extraction and had a very foot experience. Front desk staff are both…read morevery nice. The dental assistant I believe her nave was Beverly, was so sweet. I went in extremely nervous, but her presence was very relaxing. As for the doctor, he is very good. He was really quick, this was by far my best dental experience. I hope to not ever see them again but if needed I will be choosing this office for my dental needs.

My FIL appointment was at 9:00 am we arrived 15 minutes early for paperwork. After that it took a…read morewhole hour and 30 minutes of waiting for x rays. And then proceeded to put us back to lobby. They had their office filling up with clients and no movement of actually getting to patient care or trying to catch up with all there backed up clients. Unfortunately this is the norm with low income clients or MediCal clients under these contracted health care facilities. Unacceptable and hopefully they get an office manager that can help them run things smoothly and schedule wisely.

Tooth extraction. Great doctor and supporting team. Painless and quick in-and-out. Very fast…read morerecovery.

The front end staff, especially Erin, have been incredibly condescending and rude to me. Got a…read morereferral from another dentist, came in with a badly infected abscess, thought payment arrangements were made, got told at the last second I needed to pay at least 200 in cash that day, said I could put it in the bank as soon as I got home and pay it, got treated like I was subhuman filth. This is after they charged me 300 dollars for a consultation. Erin was talking about me loud enough for other patients in the lobby to hear. I have been treated super condescending by this office before, never coming back here. The three people in the front end doing the check-ins are incredibly unprofessional--treated my health and well being poorly, I do not trust this office to do what is right for the health and wellness of their patients.

Really wish we checked these yelp reviews prior to the visit. Although greeted warmly by Irma,…read moreunfortunately the rest of the time here was an absolute nightmare. We received some of the worst patient treatment and experience we've ever encountered. Specifically, Pam the assistant, was completely rude, careless and insensitive with every word and statement out of her mouth while processing my family member. Absolutely inappropriate comments and discriminatory stereotypes were made about her disability throughout the appointment. After multiple failed attempts asking her to stop with the comments and to focus on the appointment, she continued to offend and make the entire experience traumatic for us. Times may be tough but as a professional medical setting please DO NOT lower your hiring standards and employ cheap unqualified medical assistants that will continue to drive future potential patients away from your practice. My concern is management and leadership excuse and tolerate this type of behavior in the work place and no action will be taken. As a fellow medical professional, please revisit and adhere to your ethical promises and oath to your patients regarding treating all with the respect and dignity they deserve.

At first when we walked in the front desk people were very very kind and helpful. Until it was time…read moreto go to the back then things got bad...first the nurse was very rude and impatient she got mad at my mother for being on her phone ( she was only taking my blood pressure) she then proceeded to be very rude. Then when the dentist came in he was even more rude then her he totally disregarded anything me or my mother had to say about my wisdom teeth, the first thing he asked us was where was the pain and when i proceeded to tell him he told me that it wasn't my wisdom teeth causing my pain he said that I was lying about my pain my mother then asked him to explain and he got very rude and said that if my mother didn't stop asking questions he would kick us out the office and tell the insurance that I don't need my wisdom teeth pulled, my mother then proceeded to be very kind and respectful. He was also coughing all over the place with no mask on, he coughed in his hands multiple times and had no mad on. Over all I think they all need to be sat down from working awhile because they are both very very veryyy rude and disrespectful and impatient.

Our experience at this office was beyond our expectations. We have previously been seen and again…read morethis past Saturday. Our encounters for all of our visits have been exceptional, the staff are professional but very courteous, caring, and knowledgeable. During both visits for treatment, (extractions wisdom and general removal) the procedures were done as explained, and all of our concerns and questions were promptly answered. The office is clean and welcoming, providing a fully stocked fridge and coffee bar in the waiting area. Dr. Eckard and Dr. Jensen were our dental specialists. This is a gem, and we will continue to utilize this Dental Office for all of our specialty needs. Thank You again Team, at Sacramento Valley Dental Specialists.

Took my mom for an extraction. When leaving I confirmed the pharmacy where I should get her pain…read moreand anti inflammatory meds. They said to wait an hour to ensure the meds are there. I waited 4 hours, but the pharmacy had no record of any meds. Called Sac Valley Dental back. No answer so I left a voicemail. No call back. Now it's the next day. I call them again at 9am. No answer. Left a voicemail. No call back. Call again at noon. They answer and say, "ok, we are sending it to the pharmacy, please wait an hour before you go to ensure it's there" I tell the person that this is what I was told yesterday, and that I called twice and been waiting more than 24 hours. No call back etc. No apology, explanation, nothing. We'll see if my mom gets her meds today!? Regardless, never going back to this place, ever!

Everytime I come here they are always very welcoming. Very friendly & work efficiently.read more

I am terrified of dentist. I have a literal hole in my tooth. I had to call my insurance and change…read morefacility's since I had an awful experience at my last dentist. So I went in, doing my absolute best to stay calm. And I am having a lot of anxiety and I find out they won't help me today. They will just look. So I leave because I am upset. But obviously I am stuck since I have to now go through this office to even see a different dr. Why would you tell someone in pain "They won't do any work on you today. No needles nothing". It was not helpful. It was absolutely soul crushing.

The whole team really cared about getting me the help I needed with my 4 wisdom teeth extraction…read more The office ladies helped me get an appointment scheduled quickly- which I was so grateful for! The dental assistant was so kind, and helped me to feel comfortable and less nervous. The dentist was amazing-thorough, professional, and quick. I ended up getting a secondary infection during recovery, and they got me in the same day to get antibiotics. This was a great office, I feel grateful for getting my procedure done here!

DO NOT COME HERE FOR EXTRACTIONS. I was told I would be…read moresedated, yet I was fully aware, responding, and reacting throughout the entire procedure. During my extraction, the dentist cut a large gash in the left side of my mouth and then stopped the procedure, telling my boyfriend he could not continue because I was too responsive. To make matters worse, I was charged $310 for an X-ray that felt completely unnecessary. After the failed procedure, I was referred to a hospital setting because I was told they were the only ones who could provide stronger anesthesia. What doesn't make sense is that when I contacted my insurance company, I was informed they were billed for deep anesthesia. If I was supposedly given deep anesthesia, why was I awake, aware, responding, and physically reacting throughout the procedure? The entire experience felt misleading, unprofessional, and like a complete waste of my time. Instead of receiving the treatment I came in for, I left injured, frustrated, and needing to start the process all over somewhere else. Patients deserve honest communication about what anesthesia they are actually receiving and what to realistically expect before undergoing a procedure like this!!!

I used to hate going to the dentist but now that I started seeing Dr. Mercado and his team, my…read moreanxiety about dental treatments has been severely reduced. I experience moderate discomfort during routine dental visits, and his team always goes above and beyond to ensure that I'm comfortable throughout my visit. My former dentist would fault me for this: "you dont floss enough or brush thoroughly..etc" was their reason for my consistent discomfort. At this clinic, I experience none of that. You're uncomfortable? Okay we'll numb you- no more pain and leaving in a bad mood after treatment. I am always greeted very kindly by the girls up front and my hygienist. Hearing everyone talk and laugh frequently with Dr. Mercado goes to show that it's a healthy work environment and enjoyable place to work. I really value that component and it positively impacts the energy of the clinic. Thank you all for always taking such good care of me even though I'm high maintenance and extra sensitive

Hello, my name is Tony. The tech whitening my teeth at Dr.Mercado DDS wasn't at all gentle or…read morecareful. She pulled my mouth so wide open she literally tore my labial tissue connecting my lip to my gums. If that wasn't bad enough, she carelessly spilled the bleach in my mouth, on my nose, tongue, upper & lower gums and outer lip. It burned so bad i had blisters in my upper and lower gums, outside my lips and on the right side of my nose. It burned and blistered from Friday to Monday. As a retired cop, I've been maced many times in the line of duty, but this was so much worse. After the fact, she did apologize, the carelessness was nonetheless unacceptable. Dr.Mercado did check in with me, but provided no form of compensation for a job that was incomplete nor for what I had unfortunately gone through. Im not only paying a small fortune for my procedure, but it seems as though every time I go there I'm being billed for something else outside of what I initially agreed to. I had assumed that for the high price tag it was all inclusive. I was wrong. I was charged for a tooth exam and was told I needed nearly 5 thousand dollars more in dental work. Funny, because my last visit to my local hygienist/Dentist, said my teeth looked great that my hygiene was great snd my gums were doing much better. Not at all happy thus far for the tremendous amount of money I've paid thus far. My experience has been one big disappointment after another. If something doesn't change soon, I will stop going to this practice. Could this just be an isolated incident, maybe, but all it takes is one bad experience to ruin a persons day or in my case-weekend.

MY BRUTALLY HONEST REVIEW:…read more I'm new to the area and in dire need of a dentist. I went to another dental office before visiting Dr. Kim, and to my surprise they proclaimed that I had 8 cavities! This was not what I expected, as I was experiencing virtually no pain in my mouth. I also have a few fillings already, and their treatment plan did not sit well with me. I wanted a second opinion. I scheduled an appointment with Dr. Kim, and their office requested a copy of the X-rays that were taken at the other dental office. The front desk was very helpful in this matter, I was able to e-mail the X-rays beforehand. Dr. Kim compared my teeth to the X-rays and made an observation. The teeth in the X-rays were not my teeth at all, but that of another patient! I was shocked; how could the previous dental office make such an error?! Luckily for me, Dr. Kim and staff were patient enough to wait for me to call the other guys to send over the correct X-rays. While we were waiting for the X-rays to come in, he took some pictures of my teeth to try and get a better look. He went over the pictures with me, and from what he could tell there was not a lot of significant damage to my teeth. In order to fully diagnose the issue and to truly see if I had all those cavities, he needed to see the X-rays. The X-rays were finally sent over, and to my dismay they weren't very clear. Dr. Kim offered to re do the X-rays at his office free of charge so he could better diagnose my case. For that I cannot thank Dr. Kim enough for his kindness. We take the X-rays and Dr. Kim examines them carefully. He went over different areas with me and highlighted the areas that had cavities. He found a total of two cavities, which came as a pleasant surprise to me considering what the original dentist told me! You can't go wrong with choosing this dental office. Dr. Kim has years of experience and knowledge, and he also cares for his patients. Thank you so much Dr. Kim and staff, I look forward to my next visit!

Dr Kim and all his associates and staff I've had contact with provide me with exceptional care. Dr…read moreKim is outstanding in his concern for my oral welfare. I usually see him 4 times per year and I feel fortunate to have he and his staff care for me for the entire time he's been practicing in the Sacramento area.

Dr. Delmore is an oral surgeon who truly care about her patients and genuinely enjoy her work. My…read more7 year old needed a tooth extracted and Dr. Delmore was great. Her initial examination was 45 minutes and very thorough. The entire mouth and panoramic x-ray of the upper and lower jaws were examined and discussed. She asked about previous experiences with anesthesia and discussed various options for pain management. She interacted well with my child. The day of the procedure, the infected tooth came out in less than 2 minutes. Yes, she was that quick! Her toy chest has books with CDs on Tooth Fairy and DVDs like Frozen. I appreciate the fact that she called and check-up on us at the end of the day. Her follow up visit was just as thorough as her initial examination. Erin, her front desk staff, was friendly and great! When she found out that we're dealing with an infected tooth, she moved schedules around and managed to squeeze us in for both the consultation and procedure within 10 days even though Dr. Delmore was booked solid for the next month. The waiting room is full of reading materials. I'm very picky when it comes to dentist and hands down, I would recommend Dr. Delmore to anyone who need an oral surgeon. She genuinely cares.

Dr.Delmore Is…read moreamazing growing up I has 3 oral surgeries done by her starting when I was 7, then 9, and my last was 11. Every time things went great being a kid it can be really scary and stressful to have to go through oral surgery but Dr. Delmore always made it a good experience she explained everything in kid terms to me and always sent me home with a thoughtful gift weather it was a cool looking ice pack or a dentist teddy bear. She is not only a exceptional surgeon she is a wonderful and thoughtful person. I haven't seen her in over 14 yrs but that's the impact she made during those visits. On top of that all 3 surgeries to remove cysts were successful and never had any issues or complications. Thank you Dr. Delmore!

Doctor and staff were so accommodating. I was referred to this dentist since my primary didn't do…read morewisdom teeth extractions. My primary dentist referred me to a location that accepts my insurance, I had no issues in that regard. I live out of state and have a tight schedule, but they made it work for me! Scheduled a consultation and a surgery, a month ahead in a short timeframe. Everyone I spoke to there was very efficient and clear. Consultation was great. Surgery was great. I probably shouldn't have, but I was eating pretty solid foods and was out and about day 1 post-op haha. I didn't feel much pain, only slight discomfort. I was prescribed hydros in the case I needed them, but all I took were ibuprofen and amoxicillin. Essentially, it's been 2 weeks since then and I had the best experience I could ask for!!

If you're a woman, stay as far away from Dr Delgadillo. He doesn't believe you when you say you're…read morein pain. I contacted him daily expressing my extremely agonizing pain days after an implant he placed in my mouth. I also have absolutely no feeling in my face anymore and when I told him this he said it's unrelated to the surgery and due to my anxiety. But my anxiety was from fear due to pain he was ignoring. In my whole life I have never had spontaneous numbness or pain in my mouth due to anxiety. Then the next day I had an oozing infection coming from the implant he had placed. He will list off all his degrees and expertise to you but missed the class about listening to your patient instead of your ego. I've been in the hospital for 3 days now trying to get rid of this infection. He refuses to apologize for dismissing me. Anxiety has never caused an infection. I went to specialists after who have confirmed this as well. But he isn't responsible. I guess someone else put in the implant. He also says I was sedated which I was not. If you've seen Little Shop of Horrors and the Dentist in it who enjoys inflicting pain on his patients, this is him. Especially women. Worst experience of my life. WOMEN RUN!!! He literally doesn't care about you. His ego put me in the hospital and away from my children for days. He pretends to care but he genuinely doesn't. If he walks in to your room be scared. Because if you have a complication it will be YOUR FAULT. NOT HIS.