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    Old Navy

    3.5 (4 reviews)
    Closed 10:00 am - 9:00 pm

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    2 months ago

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    3 months ago

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    Uptown Cheapskate - Great Jordans still available!

    Uptown Cheapskate

    (95 reviews)

    $$

    Southside

    The sales associate at the desk was very friendly. This was my 1st time here and I would definitely…read morereturn!

    I am extremely disappointed with my recent experience at Uptown Cheapskate. I came in hoping to…read moreresolve an issue involving a bag that was donated without my consent, and instead I encountered one of the most unprofessional and unpleasant interactions I've ever had with store management. The manager on duty, Leslie De La Cruz, was shockingly rude, dismissive, and made absolutely no effort to understand or address my situation. The bag in question wasn't just any item it was a meaningful gift from a cherished friend, and it was donated without my approval. I approached the store calmly, simply looking for a reasonable resolution. Instead of listening or offering even a hint of assistance, Leslie repeatedly shut me down, showed no empathy for my discomfort, and acted as if my concerns were an inconvenience. All I asked for was a basic form of compensation, such as a refund or a gift card equal to the value of the donated bag. This was a fair and respectful request given the circumstances, yet the manager chose to offer nothing not even a sincere apology. This experience has left me extremely dissatisfied, not only because of the loss of a sentimental item, but because of the unacceptable treatment I received from someone who is supposed to represent the store's values. Customers deserve respect, understanding, and professionalism, none of which were shown to me during this interaction. I truly hope Uptown Cheapskate addresses this issue, because no one should have to go through what I did just to seek a simple and reasonable resolution.

    Old Navy - menscloth - Updated May 2026

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