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    Ask the Community - Old Navy

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    Ell Boutiques

    Ell Boutiques

    4.0
    (4 reviews)
    2.6 mi

    I visited this unique store in the Galleria at the time of the winter sidewalk sale and came across…read morethe cutest selection of shoes, clothing, jewerly and everything in bewteen. And one of the most outstanding clerk that I have come across ever in the Rochester retail mix,she was a hoot! Purchased A mix of things that I have totally enjoyed and have had comments on. Absolutely enjoyed it, and will definitely return again. Jan C.

    This store formerly called Exquisite Leather and Luggage STOLE OVER $300 FROM ME. I purchased 3…read moresmall leather purses and specifically asked and received permission to return them by a date beyond the usual return date. Upon my return of the purses within the allotted time, the clerk gave me a hand written receipt showing the purses were returned and also showing my purchase that day of a pair of shoes. The returned purses were to be credited against the shoe purchase. By mistake the clerk charged me again for the returned purses as well as for the new shoe purchase. A few months later when I realized what the clerk had done, I brought the handwritten receipt into the store, and a copy of my credit card bill. I explained the lack of credit for the purses and that they had been again charged to me a second time. The manager that day accused me of stealing the purses and shoes despite my showing the handwritten receipt from their store signed by their clerk and my charge card statement. The manager refused to give me my $300 plus, or a credit or the purses back. The returned three purses were all visible in the store that day. When I talked with the owner she lied and said she had no way of checking her inventory to see whether or when the purses were returned. So she too refused to refund my $300 plus, give me a credit or give me back the purses. The owner also said since I had not brought this to her attention earlier, even if I was telling her the truth, she would not give me back my money, a credit or the purses. Even a year later I noted the store still had two of the purses for sale which I had returned. The clerk told me they had only originally ordered one of each purse and these were from the original order not reordered by the store. That is these two purses were the ones I had returned which the owner said she had no way of tracing. LIES AND FRAUD were all this store was good for.

    Photos
    Inside of same purse returned.
    Inside of same purse returned.
    Back of same purse returned

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    Back of same purse returned
    Kismet

    Kismet

    3.9
    (23 reviews)
    3.2 mi
    $$

    Love this store. Owner-Jess is very cool. She has awesome…read moretaste. Very clean store and items. Love her stores, Chappies too.

    I had a very frustrating and disappointing experience with this business. Their website clearly…read morestates that furniture and large items should be emailed ahead of time for approval, so I followed those instructions exactly. I emailed Jes with multiple pictures of a storage cabinet and end table - both in very nice condition - and asked, "do you take pieces like this?" Her response was a simple "yes." Based on that confirmation, my husband and I went through the trouble of getting a trailer, loading the items, and even taking time off work to deliver them. However, when we arrived, Jes refused to accept the pieces. When my husband showed her the email where she had said "yes," she claimed that she didn't mean "yes" she would take those exact items. When pressed, she admitted she "probably should have been more clear." This was extremely unprofessional and a complete waste of our time, effort, and money. To make matters worse, she also complained that our trailer was blocking her alleyway, despite the fact that we were there because of her prior approval, and had pulled the trailer over far enough that cars could get by. Clear communication, respect and accountability are basic expectations in any business, and this experience fell far short. I will never be returning and would caution others to think twice before relying on their process.

    Photos
    Ultra cool lamps
    Ultra cool lamps
    Kismet
    Kismet

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    Kohl's

    Kohl's

    2.8
    (21 reviews)
    0.1 mi
    $$

    I love Kohl's. Where did my shopping love for this store happen? At this location…read more Years ago, I lived in Rochester. I found this Kohl's store after shopping at Walmart next door. There is a plaza of box stores in the southern part of the city. I walked into this Kohl's, loved everything about it, and have been a fan ever since. I recently returned to reminisce and shop. I parked and walked in. It felt the same, except that the merchandise is different... haha! If you love discounted items, you want to shop here. This store has one of the better sections for heavily discounted goods, from clothes to jewellery, that you'll find. There was still a section on discounted Christmas clothes. Prices were 70% off the ticketed price. I also found a pair of Mickey Mouse stud earrings for $10. They were originally $50, which I would never buy at that price. Kohl's was having a semi-annual bra sale. I couldn't find a purple bra in my size at the Eagan store. I found it here. I immediately snatched it up and was so happy. I lost myself in the kitchen accessories section. Oh, the memories of building my empty apartment kitchen with cool spatulas, mixing bowls, and more, and creating a happy, functional kitchen experience. It brought back wonderful memories. I had Kohl's cash to use. It was loaded on the Kohl's app on my phone. I went to pay for my items. The woman cashing me out was exceptionally patient and nice. I got her to scan my Kohl's cash. I then had to flip to my rewards barcode. She scanned that next. I then paid with a credit card. She was lovely. It was nice returning to the store that kick-started my love for Kohl's. I am so glad that it's still standing! It's clean, cheerful, and has everything that I love about the store. (117)

    I've shopped here for years. I used to have the Kohls credit card but gave it up a few years ago. I…read moreneed a few clothing items and thought Kohls, they will have it. After selecting my items, went to the check outs. The cashier was highly aggressive trying to get me to sign up for another credit card. I politely declined. He wouldn't stop and kept going and going. I almost left without my items because he was so aggressive. I don't need high pressure when all I'm trying to do is buy a few clothing items. Also, the fitting rooms are filthy.

    Photos
    Sale on athletic t-shirts
    Sale on athletic t-shirts
    Star Wars trivia
    Star Wars trivia
    Squishmallows

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    Squishmallows

    Old Navy - menscloth - Updated August 2026

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