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    Maurices

    4.5 (2 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    15 years ago

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    Ell Boutiques - Front of one purse returned

    Ell Boutiques

    4.0(4 reviews)
    4.5 mi

    I visited this unique store in the Galleria at the time of the winter sidewalk sale and came across…read morethe cutest selection of shoes, clothing, jewerly and everything in bewteen. And one of the most outstanding clerk that I have come across ever in the Rochester retail mix,she was a hoot! Purchased A mix of things that I have totally enjoyed and have had comments on. Absolutely enjoyed it, and will definitely return again. Jan C.

    This store formerly called Exquisite Leather and Luggage STOLE OVER $300 FROM ME. I purchased 3…read moresmall leather purses and specifically asked and received permission to return them by a date beyond the usual return date. Upon my return of the purses within the allotted time, the clerk gave me a hand written receipt showing the purses were returned and also showing my purchase that day of a pair of shoes. The returned purses were to be credited against the shoe purchase. By mistake the clerk charged me again for the returned purses as well as for the new shoe purchase. A few months later when I realized what the clerk had done, I brought the handwritten receipt into the store, and a copy of my credit card bill. I explained the lack of credit for the purses and that they had been again charged to me a second time. The manager that day accused me of stealing the purses and shoes despite my showing the handwritten receipt from their store signed by their clerk and my charge card statement. The manager refused to give me my $300 plus, or a credit or the purses back. The returned three purses were all visible in the store that day. When I talked with the owner she lied and said she had no way of checking her inventory to see whether or when the purses were returned. So she too refused to refund my $300 plus, give me a credit or give me back the purses. The owner also said since I had not brought this to her attention earlier, even if I was telling her the truth, she would not give me back my money, a credit or the purses. Even a year later I noted the store still had two of the purses for sale which I had returned. The clerk told me they had only originally ordered one of each purse and these were from the original order not reordered by the store. That is these two purses were the ones I had returned which the owner said she had no way of tracing. LIES AND FRAUD were all this store was good for.

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    Ell Boutiques - Inside of same purse returned.

    Inside of same purse returned.

    Ell Boutiques - Back of same purse returned

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    Back of same purse returned

    Kismet

    Kismet

    3.9(22 reviews)
    5.1 mi
    $$

    I had a very frustrating and disappointing experience with this business. Their website clearly…read morestates that furniture and large items should be emailed ahead of time for approval, so I followed those instructions exactly. I emailed Jes with multiple pictures of a storage cabinet and end table - both in very nice condition - and asked, "do you take pieces like this?" Her response was a simple "yes." Based on that confirmation, my husband and I went through the trouble of getting a trailer, loading the items, and even taking time off work to deliver them. However, when we arrived, Jes refused to accept the pieces. When my husband showed her the email where she had said "yes," she claimed that she didn't mean "yes" she would take those exact items. When pressed, she admitted she "probably should have been more clear." This was extremely unprofessional and a complete waste of our time, effort, and money. To make matters worse, she also complained that our trailer was blocking her alleyway, despite the fact that we were there because of her prior approval, and had pulled the trailer over far enough that cars could get by. Clear communication, respect and accountability are basic expectations in any business, and this experience fell far short. I will never be returning and would caution others to think twice before relying on their process.

    Each time I've visited the store, I am amazed, always new merchadise to be explored, always new…read morecreative displays to check out. Friendly helpful store personal to take of you. I share with friends...when visiting Rochester, you have to be sure to stop by "KISMET"

    Photos
    Kismet - Ultra cool lamps

    Ultra cool lamps

    Kismet
    Kismet

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    Macy's

    Macy's

    3.0(21 reviews)
    3.3 mi
    $$$

    Before this store was Macy's, it was Dayton's. I didn't really shop at Dayton's. It then changed to…read moreMarshall Fields. Same thing. I didn't shop there, either. My love for Macy's happened years after I had left living in Rochester. I like that there are always sales going on. Macy's ignited my love for Style & Co. clothing and Kipling handbags. I decided to check out this Macy's. I had never been since it became one. The women's washroom has a couch when you first walk in, which looked classy. The washrooms need better maintenance, though. The stall that I was in was great. I can't say the same about the one next to it. I liked the sale happening on ugly Christmas sweaters. 70% off them is a great deal if you plan on wearing it to the company Christmas party and winning the ugly sweater competition. There are a number of them that will get you that crown or tiara. I loved hitting the Kipling handbag section. It had heavily reduced items. I also saw a bit of a shift with its signature monkey, from the fuzzy one on each back, to silver ones. The fuzzy ones are iconic and cute. The silver ones are definitely easier to clean and maintain. I didn't buy anything, but I loved looking at merchandise that I like, including jewellery. I'd come back and hope that they do something about the washrooms. (25)

    Selection, Service, Prices are all great here since new ownership earlier this year! I would highly…read morerecommend shopping here if your looking for quality stuff at a good price point.

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    Macy's
    Macy's
    Macy's

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    Apache Mall - Seating at the food court

    Apache Mall

    3.5(25 reviews)
    3.5 mi
    $$

    Great mall in the heart of Rochester / home to Mayo Clinic. It surprisingly has decent volume and…read moresize compared to other suburban malls. The basics are there: a decent sized food court, Barnes & Noble for leisure stroll, and a handful of retailers such as Sheels and Macy's. Would love to see the mall freshen up a bit as some of the interior dates give 00s vibes. But that is more of cosmetics, Hope to see more stores pop up in the future. Agree with one of the other reviewers - an Apple Store would be neat!

    The major mall in Rochester is Apache Mall. You can't miss the water tower. I didn't take a pic of…read moreit this time, as I wasn't parked on that side of the mall. In the past, when my mom came down to visit me, we took a photo of it. This mall has changed over the years. It used to have Sears, Herberger's, and Dayton's when I was a resident. All three have closed down since. JC Penney remains as one of the larger anchor stores. Dayton's became Marshall Fields, which is now Macy's. I wish that it were a Macy's when I lived here. I would have shopped at this store all the time! Macy's sells Kipling handbags, which is a brand that I adore. The area where Herberger's used to be has been replaced by a solid wall. I never shopped there, so the wall is fine with me! I didn't like shopping at Sears. I believe that Scheels will take over this spot later on this year. Many of the stores that I frequented at this mall are long gone. Yankee Candle is now a memory. However, Bath and Body Works is still alive and kicking, which made me so happy to recognize something. This mall has improved over the years. When I was here a decade ago, Barnes and Noble was new. It is strategically across from the food court, which is perfect to take a nap on a comfy chair at Barnes and Noble when you are in a food coma. I have had a meal at A&W, which is still there. I recently shopped at JC Penney. I like the Sephora section. The sports apparel section that features Minnesota teams was cheerful and had tons of variety. I took a breather and had a drink at Caribou Coffee, which is smack in the middle of the mall. It was nice. Finally, I visited Love from Minnesota. It has the best Minnesota-themed gifts that I have seen in a while. There is plenty of parking here. It has a nice variety of stores. I'm so glad that it continues to improve. (9)

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    Apache Mall
    Apache Mall
    Apache Mall

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    Maurices - womenscloth - Updated May 2026

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