I visited this unique store in the Galleria at the time of the winter sidewalk sale and came across…read morethe cutest selection of shoes, clothing, jewerly and everything in bewteen. And one of the most outstanding clerk that I have come across ever in the Rochester retail mix,she was a hoot! Purchased A mix of things that I have totally enjoyed and have had comments on. Absolutely enjoyed it, and will definitely return again. Jan C.

This store formerly called Exquisite Leather and Luggage STOLE OVER $300 FROM ME. I purchased 3…read moresmall leather purses and specifically asked and received permission to return them by a date beyond the usual return date. Upon my return of the purses within the allotted time, the clerk gave me a hand written receipt showing the purses were returned and also showing my purchase that day of a pair of shoes. The returned purses were to be credited against the shoe purchase. By mistake the clerk charged me again for the returned purses as well as for the new shoe purchase. A few months later when I realized what the clerk had done, I brought the handwritten receipt into the store, and a copy of my credit card bill. I explained the lack of credit for the purses and that they had been again charged to me a second time. The manager that day accused me of stealing the purses and shoes despite my showing the handwritten receipt from their store signed by their clerk and my charge card statement. The manager refused to give me my $300 plus, or a credit or the purses back. The returned three purses were all visible in the store that day. When I talked with the owner she lied and said she had no way of checking her inventory to see whether or when the purses were returned. So she too refused to refund my $300 plus, give me a credit or give me back the purses. The owner also said since I had not brought this to her attention earlier, even if I was telling her the truth, she would not give me back my money, a credit or the purses. Even a year later I noted the store still had two of the purses for sale which I had returned. The clerk told me they had only originally ordered one of each purse and these were from the original order not reordered by the store. That is these two purses were the ones I had returned which the owner said she had no way of tracing. LIES AND FRAUD were all this store was good for.

Alright, so if you've read any of my other Maurice's reviews then you already know I find most of…read morethem to be the same in terms of selection and cost. The main differences are location and friendliness/aggressiveness of sales people. This location has a great selection, I think because it is so far on the outskirts of town that there is less foot traffic and therefore there were actually many sizes to choose from! So often there are just extreme sizes (too small, too large) of anything I like. So, that was a plus! The sales staff were nice, but a bit pushy. Overall I liked it and will return in the future, I'm sure. :-)

This is a very clean and nicely laid out clothing store. The prices are ok for the quality. The…read morelast time I was there they had a very nice lady working there who really knew her fashion and gave me a lot of suggestions.

I had a very frustrating and disappointing experience with this business. Their website clearly…read morestates that furniture and large items should be emailed ahead of time for approval, so I followed those instructions exactly. I emailed Jes with multiple pictures of a storage cabinet and end table - both in very nice condition - and asked, "do you take pieces like this?" Her response was a simple "yes." Based on that confirmation, my husband and I went through the trouble of getting a trailer, loading the items, and even taking time off work to deliver them. However, when we arrived, Jes refused to accept the pieces. When my husband showed her the email where she had said "yes," she claimed that she didn't mean "yes" she would take those exact items. When pressed, she admitted she "probably should have been more clear." This was extremely unprofessional and a complete waste of our time, effort, and money. To make matters worse, she also complained that our trailer was blocking her alleyway, despite the fact that we were there because of her prior approval, and had pulled the trailer over far enough that cars could get by. Clear communication, respect and accountability are basic expectations in any business, and this experience fell far short. I will never be returning and would caution others to think twice before relying on their process.

Each time I've visited the store, I am amazed, always new merchadise to be explored, always new…read morecreative displays to check out. Friendly helpful store personal to take of you. I share with friends...when visiting Rochester, you have to be sure to stop by "KISMET"

Hanny's staff provide excellent counsel, service, and quality clothing. They know my style…read morepreferences and sensibilities and cater to them. Their staff have unmatched experience and I trust them.

I would give Hannys and their staff ten stars. Excellent variety and quality of products but the…read morecustomer service is what really sets them apart. Tim and his associates are knowledgeable, accommodating and helpful. He suggested a different suit jacket size and pant size for my husband which turned out to be a much better fit. We really appreciated his expertise. In our opinion, it is the best overall Mens store in Rochester.

All I can say is this place is very racist. Worst service…read moreever. I'm a colored women and so are multiple of the works but that didn't stop them from being rude so disappointing.

I had a few clothes that I wanted to try on and one of the employees (Amber, with purple hair)…read morenoticed my style and asked if she could give me some suggestions! All the clothes she showed me were amazing, and the staff was very very friendly.

Very limited selection of women's plus size. Actually, limited selections in most departments; i.e…read more handbags, kitchen, etc... Staff were friendly but usually just around the registers. The store was clean.

Before this store was Macy's, it was Dayton's. I didn't really shop at Dayton's. It then changed to…read moreMarshall Fields. Same thing. I didn't shop there, either. My love for Macy's happened years after I had left living in Rochester. I like that there are always sales going on. Macy's ignited my love for Style & Co. clothing and Kipling handbags. I decided to check out this Macy's. I had never been since it became one. The women's washroom has a couch when you first walk in, which looked classy. The washrooms need better maintenance, though. The stall that I was in was great. I can't say the same about the one next to it. I liked the sale happening on ugly Christmas sweaters. 70% off them is a great deal if you plan on wearing it to the company Christmas party and winning the ugly sweater competition. There are a number of them that will get you that crown or tiara. I loved hitting the Kipling handbag section. It had heavily reduced items. I also saw a bit of a shift with its signature monkey, from the fuzzy one on each back, to silver ones. The fuzzy ones are iconic and cute. The silver ones are definitely easier to clean and maintain. I didn't buy anything, but I loved looking at merchandise that I like, including jewellery. I'd come back and hope that they do something about the washrooms. (25)

My first time shopping Apache Mall. First, they open late. Some of the anchor stores open earlier…read more It was fairly clean with a lot of walkers. Not many clothing options. The food options are minimal too. I will recommend a strawberry watermelon lemonade from Charley's.

Hit or miss with shops. Bathroom was really dirty soap empty super stuffed trash cans that was kind…read moreof unpleasant to see. The Chinese place in the food court is PERFECT mall food what a pleasant surprise.

It was time to order my first suit, and after reading some reviews, I chose Knights Chamber in the…read moreRochester Galleria. First impression? Greeted warmly at the door, Bryce asked a few questions and then showed me to the general area where suits were - and then helped me choose what ended up being a fantastic suit. He was incredibly knowledgeable, asked great questions, and gave me options every step of the way. From choosing fabric and color to fit and tailoring, he was professional and had a genuine passion for old-fashioned customer service. My suit had to be ordered, and it arrived ahead of schedule - Bryce made careful notes for the final tailoring, and the suit went off to be finished. It was ready just a few days later - the fit and finish were even better than promised. I also selected a hand-made tie and an Irish linen pocket square, and picked up a beautifully fitted shirt as well. I cannot speak highly enough of the attention to detail and customer service that Bryce provided. As an added note - my wife saw that one of their Robert Graham shirts had caught my eye...which ended up being a present for me a few days later. I'll be back!

I loved shopping at this store. If you like quality men's clothing you will like this store. The…read moreselection is broad and the service is excellent. They have something for everyone. I live in California and this store is as good as any that you will find there.