Was surprised to not see any reviews for this place!…read more At first I wasn't sure what to expect but honestly even though it says Consignment for Dudes, I saw plenty of items I would love for myself and others. There was such a nice variety and arrangement of decor and accessories in the first half of the store and plenty of clothes in the second half. The staff was welcoming and made it very easy to browse with no pressure. I would recommend if you're in the area, I think there's something for everyone in here and pricing was very much fair!

I had a very frustrating and disappointing experience with this business. Their website clearly…read morestates that furniture and large items should be emailed ahead of time for approval, so I followed those instructions exactly. I emailed Jes with multiple pictures of a storage cabinet and end table - both in very nice condition - and asked, "do you take pieces like this?" Her response was a simple "yes." Based on that confirmation, my husband and I went through the trouble of getting a trailer, loading the items, and even taking time off work to deliver them. However, when we arrived, Jes refused to accept the pieces. When my husband showed her the email where she had said "yes," she claimed that she didn't mean "yes" she would take those exact items. When pressed, she admitted she "probably should have been more clear." This was extremely unprofessional and a complete waste of our time, effort, and money. To make matters worse, she also complained that our trailer was blocking her alleyway, despite the fact that we were there because of her prior approval, and had pulled the trailer over far enough that cars could get by. Clear communication, respect and accountability are basic expectations in any business, and this experience fell far short. I will never be returning and would caution others to think twice before relying on their process.

Each time I've visited the store, I am amazed, always new merchadise to be explored, always new…read morecreative displays to check out. Friendly helpful store personal to take of you. I share with friends...when visiting Rochester, you have to be sure to stop by "KISMET"

I visited this unique store in the Galleria at the time of the winter sidewalk sale and came across…read morethe cutest selection of shoes, clothing, jewerly and everything in bewteen. And one of the most outstanding clerk that I have come across ever in the Rochester retail mix,she was a hoot! Purchased A mix of things that I have totally enjoyed and have had comments on. Absolutely enjoyed it, and will definitely return again. Jan C.

This store formerly called Exquisite Leather and Luggage STOLE OVER $300 FROM ME. I purchased 3…read moresmall leather purses and specifically asked and received permission to return them by a date beyond the usual return date. Upon my return of the purses within the allotted time, the clerk gave me a hand written receipt showing the purses were returned and also showing my purchase that day of a pair of shoes. The returned purses were to be credited against the shoe purchase. By mistake the clerk charged me again for the returned purses as well as for the new shoe purchase. A few months later when I realized what the clerk had done, I brought the handwritten receipt into the store, and a copy of my credit card bill. I explained the lack of credit for the purses and that they had been again charged to me a second time. The manager that day accused me of stealing the purses and shoes despite my showing the handwritten receipt from their store signed by their clerk and my charge card statement. The manager refused to give me my $300 plus, or a credit or the purses back. The returned three purses were all visible in the store that day. When I talked with the owner she lied and said she had no way of checking her inventory to see whether or when the purses were returned. So she too refused to refund my $300 plus, give me a credit or give me back the purses. The owner also said since I had not brought this to her attention earlier, even if I was telling her the truth, she would not give me back my money, a credit or the purses. Even a year later I noted the store still had two of the purses for sale which I had returned. The clerk told me they had only originally ordered one of each purse and these were from the original order not reordered by the store. That is these two purses were the ones I had returned which the owner said she had no way of tracing. LIES AND FRAUD were all this store was good for.

Save your time and your sanity…read more The employees at this location are extremely disrespectful. I have gone in only a few times to drop off clothing since moving to Rochester under a year ago. Each time I have left annoyed by the attitude, always finishing conversations and gossip with coworkers before acknowledging a customer. No greeting when walking in, and they make you feel like you're bothering them by coming in. Not to mention the lack of clothing that they'll take. I have been using Plato's all over Iowa i for a very long time so I know the "rules" on what they will or won't take and pack my drop off accordingly. The Rochester location recently offered me $16 for 3 agree People items. One sweatshirt worn once, a brand new never worn pair of leggings, and a fleece 1/4 zip. I ended up taking all my items back and declining that payout as it was a total joke. I took these same drop off bags to another location where they took nearly everything for $200+. I won't be going back... ever. I'd rather store the clothing while I wait for Poshmark orders to come in, which says a lot as I can't stand keeping it piled up in the house.

***IF YOURE SELLING YOUR CLOTHES BEWARE**…read more Thea was assisting me the entire time. I've never had issues with selling my clothes at this location until today. I was kind and respectful but I was met with a rude tone that made me uncomfortable. She told me they couldn't take any of my items because they "had so much pet hair, lint, pilling". She then told me "if you wash them and bring it back we might be able to look at them". Which is understandable but She never mentioned that any of the items were overstocked, or stained. When I washed the clothes and brought them back she told me that she couldn't take any of the items again now because of "overstock and stains". I was again met with the same rude tone and facial expressions. I would've had no problem with them not being able to take anything if her tone wasn't so passive aggressive, and if she didn't completely waste my time. It felt intentional given she was coming up with new reasons as to why she couldn't take anything both times. Mind you this has never happened to me at this location before. I had name brand items. I would recommend sellers going to another location or using depop/poshmark. Because the way I was treated today was ridiculous.

Hanny's staff provide excellent counsel, service, and quality clothing. They know my style…read morepreferences and sensibilities and cater to them. Their staff have unmatched experience and I trust them.

I would give Hannys and their staff ten stars. Excellent variety and quality of products but the…read morecustomer service is what really sets them apart. Tim and his associates are knowledgeable, accommodating and helpful. He suggested a different suit jacket size and pant size for my husband which turned out to be a much better fit. We really appreciated his expertise. In our opinion, it is the best overall Mens store in Rochester.

amazing service, gave options and was very helpful!…read more I got one pair and each of my sisters got one pair. i recommend going here if you don't know anything about shoes and need good ones specially for your feet!

Ok. So I was lured in by a discount, who isn't?…read more Because I think I know what what's what with my feet, I gave my usual requests of something wide and around a size 9. That's when I went down the Minnesota Treads, aka MN Treads on their storefront, rabbit hole. Have you ever stepped on a thermal sensor? Obviously not this guy. I then went down the path of plantar fasciitis(I'm a survivor) 101 and learning that what I've been shopping for in a shoe may be incorrect. I tried on some types and ended up walking out of there with a brand new pair of Topos. And guess what? I'm a size 10! Wow! Getting that comfort in the heal but also that added lift in the arch part of my foot is a game changer. Plus I got a pair of a socks from Adam Turman. Honestly a pretty awesome store. Other assorted clothing and shoes (see pics) and If you're in the area, it is a place worth checking out.

All I can say is this place is very racist. Worst service…read moreever. I'm a colored women and so are multiple of the works but that didn't stop them from being rude so disappointing.

I had a few clothes that I wanted to try on and one of the employees (Amber, with purple hair)…read morenoticed my style and asked if she could give me some suggestions! All the clothes she showed me were amazing, and the staff was very very friendly.

Horrible service ! Ordered 2 basic hats 3 weeks ago. Received 1 within a week. Nothing about the…read more2nd hat, no update, no call, no news, nothing !!! When I emailed to get update, person (Carrie) said no clear idea of when they get it, even though it's still on sale on their website !!!!! Now 2 weeks later, nothing, no update, no email, no news, no call, absolutely nothing ! They have no idea what customer service means !!!! Why do customers have to run after them to find out about our orders ???

Awesome customer service. Called and doubled checked to make sure I knew that my order would be not…read moreavailable until 2 weeks, which I knew when I ordered. They took time out to call me directly.

Very limited selection of women's plus size. Actually, limited selections in most departments; i.e…read more handbags, kitchen, etc... Staff were friendly but usually just around the registers. The store was clean.

Before this store was Macy's, it was Dayton's. I didn't really shop at Dayton's. It then changed to…read moreMarshall Fields. Same thing. I didn't shop there, either. My love for Macy's happened years after I had left living in Rochester. I like that there are always sales going on. Macy's ignited my love for Style & Co. clothing and Kipling handbags. I decided to check out this Macy's. I had never been since it became one. The women's washroom has a couch when you first walk in, which looked classy. The washrooms need better maintenance, though. The stall that I was in was great. I can't say the same about the one next to it. I liked the sale happening on ugly Christmas sweaters. 70% off them is a great deal if you plan on wearing it to the company Christmas party and winning the ugly sweater competition. There are a number of them that will get you that crown or tiara. I loved hitting the Kipling handbag section. It had heavily reduced items. I also saw a bit of a shift with its signature monkey, from the fuzzy one on each back, to silver ones. The fuzzy ones are iconic and cute. The silver ones are definitely easier to clean and maintain. I didn't buy anything, but I loved looking at merchandise that I like, including jewellery. I'd come back and hope that they do something about the washrooms. (25)