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    Rochester Cycling

    3.9 (15 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    Response time

    50 minutes

    Response rate

    100%

    Services - Rochester Cycling

    Bike repair and maintenance

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    2 years ago

    Excellent service, fast, and reasonable prices. We have worked with them for years without a bad experience.

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    Ask the Community - Rochester Cycling

    Bicycle Sports Inc

    Bicycle Sports Inc

    (12 reviews)

    $$$$

    My experience was nothing less than exceptional! I purchased a pair of 45NRTH cycling shoes and the…read moresite said that pick up in store only. I took a chance and called. Jason B answered and was incredibly accommodating! First he told me that he would put "hands on" the shoes to ensure they were in the store. He said that I would have to pay for shipping since the shoes were so heavily discounted, $85.00 off! I felt that was a extremely fair request. He searched for the cheapest shipping option AND cut a shipping box to the smallest size and still allow the factory box to fit, further reducing the shipping cost. He didn't have to do that, I was paying the shipping anyway. The shoes are brand new in the box and came exactly as described. Jason was keeping me updated with the shipping progress which took only 3 business days, from MN to NJ! I looked at some of the reviews, the most recent one that I see is from 2022 and my experience was nothing like that. If I could change one thing, it would be for Bicycle Sports to move closer! New Jersey would be nice, but I wouldn't wish that on anyone. :) Unfortunately, I feel that people are more inclined to share a bad experience more than a positive one. I felt that Jason and the Bicycle Sports deserved a few minutes of my time for outstanding customer service. I was hesitant after reading some of those old reviews, but based on my experience, I will not hesitate to purchase again. Bicycle Sports is a Brick and mortar store and not a big chain retailer further reenforces my decision. Nothing against them, but my preference are the Brick and Mortar shops! I hope this review will provide confidence to patronize them. Yup, great experience, time to get off of this computer and introduce these new shoes to my fat tire bike and make some tracks. Cheers

    Had a very pleasant experience at bicycle sports. It is in a bit of a hidden location over by Hyvee…read moreBarlow, behind the old Perkins. There is a rack out front to park your bike, which is nice. There seemed to be a large variety of accessories, clothing, and bikes in store. Inside i was greeted by a friendly face right away, who dropped what he was doing to help me out. I was wanting theft protection for my tires, and thanks to his help I was convinced to purchase a long cable to tether my tires, which can also be used to tie both my husband's and my bike together if needed. The price was very reasonable for the product. I will definitely be going back to bicycle sports in the future, and I reccomend it to anyone else who bikes.

    ERIK'S - Bike Board Ski

    ERIK'S - Bike Board Ski

    (27 reviews)

    $$

    I had a very disappointing experience with Erik's Bike Shop…read more We purchased a brand-new pair of skis and bindings from the Rochester store. Their technicians also professionally mounted and tested the bindings when we purchased new ski boots. Despite this professional setup, the binding unexpectedly released while my son was skiing, causing him to fall. After only two ski trips, the skis were also already visibly chipped. When we brought the equipment back to the store, they refused to issue a refund. The only option they offered was a replacement from the same manufacturer, even though we had already lost confidence in the product's safety and quality. What was even more disappointing was the customer service. Both the Rochester store manager and corporate customer service were dismissive of our concerns. Instead of addressing the safety issue, they insisted the remedy would not be a refund and suggested the problem could be "as simple as a screw coming loose." They even tried to blame the situation by saying my son weighs more now than when the bindings were set, even though the bindings had been professionally adjusted and tested by their own technicians just the month before. For a shop that markets itself as a professional ski service provider, this response showed very little accountability when something goes wrong. Based on this experience, I cannot recommend buying skis or having bindings serviced here. For reference, Better Business Bureau currently lists the company with a D rating and multiple unanswered complaints.

    Fantastic service department that helped walk me through exactly what my bike needed. They explain…read morethings in a way new riders can understand. Will be back for sure!

    Downtown Bicycles

    Downtown Bicycles

    (13 reviews)

    $$

    note, this is regarding the Lakeville location (not on yelp?)…read more I brought my well used and abused bike in to see if it could be brought back to life. While waiting I received a quote, dang... expensive. I really love my old bike and have a new gravel bike I like and had to think. There was no pressure to say yes, they did not even try to upsell me a new bike. Im glad I had them work on it, it rides as smooth and free as ever. I did still have an issue with the front derailleur which was addressed promptly. Overall I had a great experience with the service dept as they went above and beyond any expectations I had. Thank you all!!

    Guy that "helped" me was rude to me and other employees, I called ahead to see if they had a part,…read morethey asked me no questions, ( probably first red flag) and said yeah they have a few here probably. I should note the guy that helped me was not the guy from the phone. I stated that the guy I talked to said he may have one in stock, the older guy decided not to investigate further and started pricing me out a new one. He made a trip to the back, basically told one employee to F-off and took a "measurement" of the thread pitch. Came back out and I asked if he looked to see if there was one in the back. He said he didn't look and still needed to measure the length of the shaft. I told him don't worry about it, and that if there is this much leg work in ordering it, I bet it's over priced.

    Rochester Cycling - bikes - Updated May 2026

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