My experience was nothing less than exceptional! I purchased a pair of 45NRTH cycling shoes and the…read moresite said that pick up in store only. I took a chance and called. Jason B answered and was incredibly accommodating! First he told me that he would put "hands on" the shoes to ensure they were in the store. He said that I would have to pay for shipping since the shoes were so heavily discounted, $85.00 off! I felt that was a extremely fair request. He searched for the cheapest shipping option AND cut a shipping box to the smallest size and still allow the factory box to fit, further reducing the shipping cost. He didn't have to do that, I was paying the shipping anyway. The shoes are brand new in the box and came exactly as described. Jason was keeping me updated with the shipping progress which took only 3 business days, from MN to NJ! I looked at some of the reviews, the most recent one that I see is from 2022 and my experience was nothing like that. If I could change one thing, it would be for Bicycle Sports to move closer! New Jersey would be nice, but I wouldn't wish that on anyone. :) Unfortunately, I feel that people are more inclined to share a bad experience more than a positive one. I felt that Jason and the Bicycle Sports deserved a few minutes of my time for outstanding customer service. I was hesitant after reading some of those old reviews, but based on my experience, I will not hesitate to purchase again. Bicycle Sports is a Brick and mortar store and not a big chain retailer further reenforces my decision. Nothing against them, but my preference are the Brick and Mortar shops! I hope this review will provide confidence to patronize them. Yup, great experience, time to get off of this computer and introduce these new shoes to my fat tire bike and make some tracks. Cheers

Had a very pleasant experience at bicycle sports. It is in a bit of a hidden location over by Hyvee…read moreBarlow, behind the old Perkins. There is a rack out front to park your bike, which is nice. There seemed to be a large variety of accessories, clothing, and bikes in store. Inside i was greeted by a friendly face right away, who dropped what he was doing to help me out. I was wanting theft protection for my tires, and thanks to his help I was convinced to purchase a long cable to tether my tires, which can also be used to tie both my husband's and my bike together if needed. The price was very reasonable for the product. I will definitely be going back to bicycle sports in the future, and I reccomend it to anyone else who bikes.

I had a very disappointing experience with Erik's Bike Shop…read more We purchased a brand-new pair of skis and bindings from the Rochester store. Their technicians also professionally mounted and tested the bindings when we purchased new ski boots. Despite this professional setup, the binding unexpectedly released while my son was skiing, causing him to fall. After only two ski trips, the skis were also already visibly chipped. When we brought the equipment back to the store, they refused to issue a refund. The only option they offered was a replacement from the same manufacturer, even though we had already lost confidence in the product's safety and quality. What was even more disappointing was the customer service. Both the Rochester store manager and corporate customer service were dismissive of our concerns. Instead of addressing the safety issue, they insisted the remedy would not be a refund and suggested the problem could be "as simple as a screw coming loose." They even tried to blame the situation by saying my son weighs more now than when the bindings were set, even though the bindings had been professionally adjusted and tested by their own technicians just the month before. For a shop that markets itself as a professional ski service provider, this response showed very little accountability when something goes wrong. Based on this experience, I cannot recommend buying skis or having bindings serviced here. For reference, Better Business Bureau currently lists the company with a D rating and multiple unanswered complaints.

Fantastic service department that helped walk me through exactly what my bike needed. They explain…read morethings in a way new riders can understand. Will be back for sure!

Great business! The owner was friendly and knowledgeable, and was able to fix my bike on short…read morenotice. Definitely worth your visit for any bike mishaps!

I have gone to Kolter bikes since Mr. KOLTER OWNED it then Greg then Tim it is the best place in…read moretown

Came in to buy a bike after calling and verifying that they do have items in stock. Dan the sales…read moreclerks first words were ok we'll see what we can back order for you. I told him I called and was told there were some in store options and he reminded me of the fact that we had a covid crisis. I did manage to tell him what type of bike I was interested in and he started talking about bikes to order. I said,"so you don't have any in store?" He pointed at two bikes and said we only have these two. I asked what was wrong with these two and he said nothing was wrong. I felt like I was ready for him to actually show me the two bikes but he didn't seem interested in helping me. He then recommended I check out the bike stores in the cities.....

This place is fantastic and their customer service A++++. I emailed the store when I saw they…read morecarried the Pedego bikes. Ann replied back almost immediately and then asked if she could call me so we could discuss what I was looking for. She ordered in every model of the bike and then held onto the one we wanted so we could drive up from Omaha to test drive them. Ended up buying two bikes and a new rack. When we had an issue with the rack, Ann called Saris and had a new part sent to our house. My only regret? That they aren't closer so we could do all of our business with them. Solid business!!

note, this is regarding the Lakeville location (not on yelp?)…read more I brought my well used and abused bike in to see if it could be brought back to life. While waiting I received a quote, dang... expensive. I really love my old bike and have a new gravel bike I like and had to think. There was no pressure to say yes, they did not even try to upsell me a new bike. Im glad I had them work on it, it rides as smooth and free as ever. I did still have an issue with the front derailleur which was addressed promptly. Overall I had a great experience with the service dept as they went above and beyond any expectations I had. Thank you all!!

Guy that "helped" me was rude to me and other employees, I called ahead to see if they had a part,…read morethey asked me no questions, ( probably first red flag) and said yeah they have a few here probably. I should note the guy that helped me was not the guy from the phone. I stated that the guy I talked to said he may have one in stock, the older guy decided not to investigate further and started pricing me out a new one. He made a trip to the back, basically told one employee to F-off and took a "measurement" of the thread pitch. Came back out and I asked if he looked to see if there was one in the back. He said he didn't look and still needed to measure the length of the shaft. I told him don't worry about it, and that if there is this much leg work in ordering it, I bet it's over priced.

Very friendly and helpful place. Easy process to rent bike - sign a waiver and pay when you…read morereturn. We rented their regular 24-speed Fuji bikes. The rate was $18 an hour plus an additional $5 dollars for every additional hour and $5 for helmets. They sell water if you need it and have a holder on each bike for a water bottle. We rode first to Whalen and checked out the pie shop and then returned and went back the other way for a while for a total of two hours. A pretty bike trail that is mostly flat. The visitor center is right next-door and has clean restrooms. A very nice experience.

Great bike rental place right on the Root River Trail. Mom…read moreand I rented two Biria bikes because they looked comfortable and cool. ;) The staff was super friendly and we had the best time on an hour long toodle down the path and back. Would definitely do it again! Seeing all the tubes and kayaks out front of the store made me think it would be super fun to hit the water next summer!

Theses guys are great! They fixed my bike in 5 minutes.. free of charge! They were very…read moreprofessional and friendly.

Excellent shop and service. I was on a two day ride from Minneapolis to LaCrosse. I had a bad…read moretumble and banged up my bike. We were able to ride to Red wing Bicycle Company and they fixed it while we waited- even gave us ice cold water. In addition to the repairs they tuned it up a bit. The bike was better than when we started the trip. Great shop, excellent service.

I connected with Brone's Bikes Shop via Facebook Marketplace as they were selling a Cervelo Aspero…read more5. I have been looking for the lime green 2022 colorway and all the local shops here in San Diego were sold out. By happenstance, I searched and lo and behold connected with Mark - the proprietor - and sealed the best deal for this amazing gravel bike! Great communication, fast shipping, and oh-so-friendly! If any locals need a great bike shop, be sure to stop by Brone's Bike Shop!

This shop may not be for everyone but it is for me! We're riding our bikes coast to coast this…read moresummer, and we've seen a lot of bike shops on the way. This is by far my favorite bike shop (maybe ever). They have an amazing selection of road bikes and accessories and the owners were knowledgeable and friendly.

Have used him numerous times. Does a wonderful job. Takes pride in his work. Would highly recommend!read more

Dave was super. He found a piece of glass that had figured out how to get inside my brake pads…read more Great place to take your buke in for repairs.