K&G Fashion Store is such a great place to shop! Has all the latest outfits and all of their items…read moreare good quality. They even had exactly what I needed and I got it with a wonderful price. They have a large inventory, they are always well-stocked. Their store is so clean and nice, also its not crowded there, you can shop quickly and checkout so fast. They have so many good selections for shoes, clothes, and also items for kids. The prices of those items are fair and reasonable, so stop worrying because you can buy anything without breaking your pocket. Customer service there is so awesome, I can say that this is the best place to go and shop. I will definitely come back at this store, and I will recommend this to my friends and family.

Today I had a the most horrible experience I have experienced in my entire live. I asked this team…read moremember named Victoria if she could help me finding something and her response was "I can not help you, go look the things by yourself". She almost yelled at me and she was very rude. 0 stars to this place, I hope she gets fired

Yoooo customer service is outstanding I'm talking about the moment I walk in engagement from front…read moreto finish, I'm talking getting that outfit right, I'm talk about walked out so satisfied. This is the first place I'm going for tailoring-dress clothes

First time in the store walking around sales assistant hounds me. Nick the manager comes up to me,…read moresays that's our job. He inappropriately touches me, I'm tempted to call the police at this very moment. As a veteran who served my country, I would never recommend this to any human being and especially no veteran. This type of aggressive sales tactics, pressure oriented, and touching customers, is not wanted in our society

Came here over the weekend. I normally come to North Riverside Mall once in a blue moon but this…read morestore I walked by and didn't check it out at first but I came in and WOW this place is actually phenomenal! They have a large variety and selection of attractive jeans, shoes and arrangement of fashion. Staff was definitely nice. The items weren't grossly overpriced either. Definitely would love to come back here! Hands down reccomend.

As someone who works in retail I normally would never leave a negative review. However on monday I…read morepurchased a pair of pants after asking the gentleman at the counter two separate times that due to the fitting rooms being closed if said pants dont fit is it possible to return them. He said yes. I heard it. My whole family heard it. Fast forward to today the gentleman at the counter basically threw the previous employee under the bus and said he lied. I'm not worried about the money but the principle of doing shady business is unreal to me. Make sure what you buy is what you want. Because you're stuck with it.

I recently visited for an Amazon return and was taken aback to see an elderly woman with a walking…read moreaid, visibly distressed because she had to walk down a broken escalator from the second floor. Only to learn from a staff member that it had been inoperable for several days and the elevator was also out of service. For a major retailer in 2025, that's unacceptable. On top of that, the store feels extremely overstuffed with merchandise, making the aisles cramped and cluttered. It creates a bargain basement vibe instead of the clean, easy to shop experience I once knew. The prices are great when coupons or sales hit, including the 25% offer that you're given when you drop off an Amazon return there. But the overall feel of this location makes it seem like it's in decline, with little effort to improve the customer experience. Note: Amazon returns are on the second floor until 8p. After 8p, it's on the first floor.

On Saturday, November 15, I placed an online order using a one-time use 40% off coupon to purchase…read morethree sports bras to be picked up from the store. When the items were ready to be picked up, I took my daughter to the store to pick them up and try them on so we could exchange them or a different size if necessary. Two of the three bras were good except she needed a smaller size. The third she didn't like so we needed to return. We found the two in the right size and went to the checkout counter. I told the cashier that we wanted to exchange the two and return the others. He asked for the receipt. I told him it was an online purchase for store pick up so I didn't have anything other then the bar code on the pick up bag, the email with the bar code, and the in-app bar code that you click on if you need to return something in the store. He said that none of these options was acceptable for an exchange. I thought this was ridiculous and told him so. I then said fine, I will return them to my original payment and repurchase them with the 30% off coupon since he wouldn't honor the 40% off coupon I used to purchase them originally. He said he needed my ID to do this. I only had an expired ID on me so I got very annoyed and went to my car to get the regular ID. I made a scene for which I am not proud but I was frustrated with the lack of customer service and the lack of knowledge of your return policies. When I got back with the ID, he went to give me a merchandise credit instead of a refund to my original payment method. I got upset. He asked the girl next to him who told me that since I didn't have a receipt that came out of a printer in the store that an refund and an exchange were not options. I continued to get very angry but at this point they were not being helpful nor were they calling a manager to check if there was another method to make this exchange or refund. They gave me a merchandise credit, which I then used to purchase to two bras that should have just been an exchange. The cost of this was 30.78. There was a balance on the credit but I didn't check any of this until I came home. The original price I paid for the three bras was $36.28 The merchandise credit I received was only $32.53 So not only did I have to pay more for the two bras because they wouldn't do an even exchange for my original purchase that used the 40% off coupon, but they also didn't even give me credit for the full amount I paid for the three bras. I have been a Kohls customer since I was 18 years old (over 30 years ago). I have a credit card with the company. I have always paid my bills on time and have shopped at the store at least 1000 times. This was an incredibly disappointing experience. I felt like I was being told I was crazy for trying to exchange them. I checked the policy and I was well within the parameters of an even exchange for the two bras and a refund to my original payment method for the third. When I got home from the store, I contacted Kohls customer service via the chat on the website and was told that there was nothing they could do since this happened in a store. So basically, the store couldn't honor your policies because I made the purchase online and the online store couldn't honor them because I tried to return them in the store?!?!?!?! Very disappointing.

I was in need of a couple new suits and jackets. Met with their staff. Purchased a number of items…read moreand had tailored on premises. Incredible deals recommended!!

Hidden diamond for sure! Beautiful, upscale designer fashions for women & men. One of a kind items…read moreand accessories. Over the top customer service!

Update: the finished design looks amazing and it's done to…read morelast. Was ready in 2 days and they were so great to call and let me know. Very good experience!

brought in a jacket to alter. thought the shoulders needed to be brought in a bit.. the tailor…read morelooked and made suggestions. picked up a jacket which fit me perfectly! thank you for the excellent work,

Great men's clothing store for suits and casual attire... I purchased a black suit for an upcoming…read moreformal wedding.

I purchased my suit for my wedding ceremony and got myself sized! They had expert knowledge about…read moreeverything, which made it easier and less stressful! Mark was kind and knowledgeable with the other staff members! It made it easy for me! I recommend completely this store for any suit purchase.

trell is the man. thank you so much for helping me and showing me how to stay fresh. your customer…read moreservice expertise and knowlodge exceeds. thank you again. considering it was my 1st time in snipes. trell you made it all worth while. i came in hopeless and left out happy and satisfied!! i'll be back !

Nice variety of clothing. Very unique style of clothing as well. They had my air max vapor max…read morethough. I even see Ralph Lauren which was a surprise.

I have had 2 ladies pants custom tailored here. I am a…read moredifficult fit. They worked with me to get it right. Wait times to get the order back have improved significantly since my first time. Cassi is just awesome - very good at her work, always a delight to meet and work with Great customer service, good fabrics choices make Arthur Lucca a great option for custom tailoring. I certainly recommend them if you are looking for custom tailoring. Ritu

Highly recommend!! My wedding dress arrived 3 sizes too big and came in a velvet material that is…read morevery difficult to tailor. But Arthur and Lucca worked magic and produced the wedding dress of my dreams! Not only did it fit me like a glove when they were done, but the bustle looked chic and held up so well.