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    Chico's

    3.4 (5 reviews)
    Open 10:00 am - 7:00 pm
    Updated a few days ago

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    Ross Dress for Less - Wall Decor picture frames

    Ross Dress for Less

    (22 reviews)

    $

    I had a very disappointing experience at this Ross location due to poor customer service from a…read morecashier named JASMINE. When I went to her register after she called me up, her attitude was immediately rude and unwelcoming. During my purchase, one of my items was accidentally scanned twice, which I unfortunately didn't notice until I got home and checked my receipt. Another issue was the way the transaction was handled. While my payment was still processing, the cashier turned around and stopped assisting me. When the payment finished, instead of handing me my receipt like she did with the customers before me, she simply told me to grab it myself from the machine. It felt dismissive and unprofessional. I already tried resolving this with the store manager ABBY, but my concerns were dismissed, so I'm now reaching out for further assistance and hoping this issue is taken seriously.

    I had an experience today at Ross dress for less in River Grove. I asked to use the woman's…read morebathroom. I was told that there was no toilet paper. I said really? The woman told me that obviously they're very busy over the weekend and there were a lot of customers. I said to her it's 4:00 Monday afternoon. Wouldn't the manager want to run next door to Walgreens and grab some toilet paper for the customers? I was told the bathroom was originally for employees only. I'm like okay but it's for customers now and it's 4:00 and you're telling me that you've told everybody all day long there is no toilet paper. I know it sounds like a minor thing, but what about customer service. I asked where the manager was she said she was gone for the day. I asked if the manager Could go get toilet paper and she said we'll get a shipment someday. I was dumbfounded. I told her this certainly would happen at Nordstrom's or Macy's. She told me obviously Ross is no Nordstrom's or Macy's. I don't think she projected a professional image for Ross and as far as being a customer, I certainly was not respected in any stretch of imagination. I know I sound like a Karen, but in 2025 this is uncalled for.

    Ross Dress for Less

    Ross Dress for Less

    (8 reviews)

    Montclare

    Went into the 47th Lake Park location at 8:30pm. At 8:50 one of the associates was fanning…read moreeverybody out the store so rudely. Nasty ass attitude. That's not how you treat PAYING customers. not only was she fanning everybody out the store the cashier also had a nasty attitude....don't greet us or anything. asked how can she help us when there was a counter full of items we was purchasing already sitting on the cash wrap

    "Ross Dress For Less" seems to rapidly expand their empire in the Chicago/Chicagoland market. This…read moreone just had their grand opening in mid-July. Yes, a new location doesn't mean much to the public because it's the same old hot mass as you would expect from any Ross store out there. Nevertheless, it's a fun store to poke around. I had a gift card given to me by my in-laws last Christmas. Since hubby and I were nearby, we stopped in. I found a few cool things from the Betsey Johnson home collection. I upgraded our bedsheets and got myself a BJ hot pick skull throw. On a Tuesday evening after the Columbus Day, the store was relatively quiet. I do frequently purchase these following items from a national chain discount store: - "Skull Candy" earphones - Licensed merchandise (i.e. Tweety, Hello Kitty, Betty Boop, NFL, MLB, NCAA sports teams that I can't find at a locally-owned knickknack store) - canvas art I can't live without - travel neck pillows/ pillows in general - IMPULSE BUYS Ross is Ross. Their checkout process is always chaotic. Although they have, so-called "return policy," it's not worth your time if you're returning an item, or items, less than $20. In other words, purchase something that you certainly will like and keep.

    Chico's - womenscloth - Updated May 2026

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