This store is attached to the Harlem Irving Plaza, aka the HIP. It's one of the new Nordstrom Racks…read morein the area, and it's a nice store. It's larger than I would have expected from the outside. The women's larger shoe section is a little sad and disappointing, though. Their merchandise fluctuates, obviously, but I think they have a smaller handbag section and not as many watches/stuff in the case as other stores. However, it can be significantly more pleasant to shop--even on the Clear The Rack weekend, the store was relatively (to a few other stores--I went to a few) quiet, and there wasn't much of a line. Parking bites. This little corner of the HIP shares the lot with a Panera, Comcast, Red Robin, and 24 Hour Fitness. Luckily, if you don't find parking above ground there's an underground lot to use, and since it's a mall there's parking at the other end as well as rooftop parking.

Great service. Beautiful choices and worker Dayse was very helpful and kind. Will come again.read more

I had a very disappointing experience at this Ross location due to poor customer service from a…read morecashier named JASMINE. When I went to her register after she called me up, her attitude was immediately rude and unwelcoming. During my purchase, one of my items was accidentally scanned twice, which I unfortunately didn't notice until I got home and checked my receipt. Another issue was the way the transaction was handled. While my payment was still processing, the cashier turned around and stopped assisting me. When the payment finished, instead of handing me my receipt like she did with the customers before me, she simply told me to grab it myself from the machine. It felt dismissive and unprofessional. I already tried resolving this with the store manager ABBY, but my concerns were dismissed, so I'm now reaching out for further assistance and hoping this issue is taken seriously.

I had an experience today at Ross dress for less in River Grove. I asked to use the woman's…read morebathroom. I was told that there was no toilet paper. I said really? The woman told me that obviously they're very busy over the weekend and there were a lot of customers. I said to her it's 4:00 Monday afternoon. Wouldn't the manager want to run next door to Walgreens and grab some toilet paper for the customers? I was told the bathroom was originally for employees only. I'm like okay but it's for customers now and it's 4:00 and you're telling me that you've told everybody all day long there is no toilet paper. I know it sounds like a minor thing, but what about customer service. I asked where the manager was she said she was gone for the day. I asked if the manager Could go get toilet paper and she said we'll get a shipment someday. I was dumbfounded. I told her this certainly would happen at Nordstrom's or Macy's. She told me obviously Ross is no Nordstrom's or Macy's. I don't think she projected a professional image for Ross and as far as being a customer, I certainly was not respected in any stretch of imagination. I know I sound like a Karen, but in 2025 this is uncalled for.

I absolutely adore this place. I'm a local of the neighborhood and have been visiting this shop…read moresince the late 2010s (through one of its name changes). They have an amazing selection of vintage clothing, belts, and various knickknacks. Everything is curated beautifully and I'm always able to find something unexpected. The basement is full of books, records, VHS tapes, DVDs, and miscellaneous home goods. I didn't get the chance to get the woman who was working there's name, but she was very welcoming and kind - I was in the basement going through the books for well over an hour, and I never once got the vibe that I was overstepping. Definitely a hidden gem worth checking out.

Love a store like this in the neighborhood! I donate things frequently. Best part is that I never…read morego home without something new! Great place to keep in mind when the seasons change and you need to do a closet refresh. Staff is very nice and welcoming. Women-owned business!

I will begin here,this location was party city for many years, until it closed. The sign for…read moreBurlington coming soon was up, Saturday November 1 was the grand opening. Veri clean location. Greeted as soon as we walked in, the staff are pleasant very easy to talk too. Friendly staff. Plenty to choice from, prices very by selection, a lot to choice from. The Brickyard Mall needed a new store and Burlington is a welcomed addition especially with the holidays upcoming. Burlington welcome to Belmont Craign.

They have to open more registers the line is to long so I had to put all my stuff back since it was…read moretaking forever I was wating for 30 minutes !!!

Went into the 47th Lake Park location at 8:30pm. At 8:50 one of the associates was fanning…read moreeverybody out the store so rudely. Nasty ass attitude. That's not how you treat PAYING customers. not only was she fanning everybody out the store the cashier also had a nasty attitude....don't greet us or anything. asked how can she help us when there was a counter full of items we was purchasing already sitting on the cash wrap

"Ross Dress For Less" seems to rapidly expand their empire in the Chicago/Chicagoland market. This…read moreone just had their grand opening in mid-July. Yes, a new location doesn't mean much to the public because it's the same old hot mass as you would expect from any Ross store out there. Nevertheless, it's a fun store to poke around. I had a gift card given to me by my in-laws last Christmas. Since hubby and I were nearby, we stopped in. I found a few cool things from the Betsey Johnson home collection. I upgraded our bedsheets and got myself a BJ hot pick skull throw. On a Tuesday evening after the Columbus Day, the store was relatively quiet. I do frequently purchase these following items from a national chain discount store: - "Skull Candy" earphones - Licensed merchandise (i.e. Tweety, Hello Kitty, Betty Boop, NFL, MLB, NCAA sports teams that I can't find at a locally-owned knickknack store) - canvas art I can't live without - travel neck pillows/ pillows in general - IMPULSE BUYS Ross is Ross. Their checkout process is always chaotic. Although they have, so-called "return policy," it's not worth your time if you're returning an item, or items, less than $20. In other words, purchase something that you certainly will like and keep.

Whether you're running errands, grabbing a meal, or enjoying some casual shopping, it's easy to…read morefind what you need in one place. The layout is clean and well-maintained, with plenty of parking and a safe, family-friendly atmosphere. From big-name retailers to smaller specialty shops, the variety makes it a practical and enjoyable destination for locals and visitors alike. It's the kind of place where you can take care of everything on your list without feeling rushed or overwhelmed.

I Love the Brickyard Mall. It has everything I need and then some. It is within walking distance…read morefrom my home. It cannot get any better than that!

Local shoe joint for me, very convenient. I'm a Jordan guy and they get most releases. The owner is…read morepretty cool as well. Check em out.

About a week after my negative experience I received a friendly and apologetic email from the owner…read moreof this establishment about my bad experience there. In the email he assured me that he'd make sure to fix the issues I had expressed in my previous review. He also listed for me all of the prices of the hats there, most of which were under the price or just the same as hats at lids. The hats that were pricier were hats with custom brims. I was glad for the clarification and reassurance. I went in a day later and to my surprised the issues I'd mentioned in my previous review were gone, no more crappy display shoes and odor thank you! And the first thing that I saw when I walked in was the owner Robert hard at work and fixing up the displays on the floor himself. This let me know how dedicated he is to his business and how sincere and serious he is about custom satisfaction. After speaking with him in person he convinced me to come by the store again. I came back and bought a very nice hat. Thank goodness for good owners like Robert. I'm definitely a fan and will be back.

Cute little women's boutique, full of club attire. I've been coming in here for like 9yrs the owner…read moreLaura is ALWAYS helpful and willing to assist. She always has unique items that I don't see at other stores/boutiques. They have discount racks too. She sells accessories & shoes too. Great little hidden gem.

Can anybody give right time of opening in the window? It says you open at 10 was waiting till 11 45…read moreno sign of a human being

Kayra Imports certainly lived up to their name. My clothes came back looking sparkling clean, and…read morethe staff was a pleasure to deal with. I'll definitely be returning for their excellent service!!!

From the owner: Kayra Imports is an African Clothing and Fabric store with various locations on the Southside of…read moreChicago. We specialize in African clothing for Men, Women, and Children. We also provide custom tailoring and alterations. In addition, we provide everyday natural beauty and health essentials such as Soap, Lotion, Shea Butter, Body Oil, Natural Oil, Incense, Moringa, Black Seed and More

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.