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    Old Navy

    2.8 (13 reviews)
    Closed 10:00 am - 9:00 pm
    Updated over 3 months ago

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    T. J. Maxx

    T. J. Maxx

    (11 reviews)

    Had 1st class customer service experience at the TJMax on 9579 S University Blvd. when purchasing…read morecounter stools. Mauricio went above and beyond to move around the floor different stools until we decided on one model. He spent a good 15 minutes and loaded the 3 we chose onto a flat bed, assisted us at the cash register, and loaded into our car. His attitude was exceptionally professional and friendly. Will not hesitate to purchase other large items knowing that we will receive this kind of customer service. We were expecting to have to do all of the carting and loading ourselves. Kudos to TJ's for hiring such an exceptional employee. He changed our mindset on what can be expected of the store employees.

    I like TJ Maxx. Some stores are definitely better than others...I found an Armani black label…read morejacket in a Manhattan store for $99 on the clearance rack once...but if you're willing to hunt a bit, there can be some real bargains in designer clothing, such as $400 dresses for $80 or less. It's a good spot for workout clothes. They have good brands, such as Under Armour and Calvin Klein, for about half of retail. Sometimes you can find Hudson, Paige, or AG jeans for $40-$50. Sweater selection is mostly acrylic, but sometimes they have cashmere or wool. The shoe selection is usually less than stellar, although once I found two pairs of Jack Rogers sandals for about $40 each, which was amazing. I do have very high standards for shoes, though. I only wear all leather, or at the very least, leather uppers. TJ Maxx seems to carry mostly PU shoes. Lots of sneakers, PU boots, and just plain ugly shoes. I do have huge feet, so I like shoes that don't make my feet look like as if I should be towed behind a speedboat. TJ Maxx is GREAT for shampoo, conditioner, and hair tools. I buy Joico, Rusk, and other shampoos etc at about half of what they would cost at Ulta or a salon. They have Chi tools at a discount, sometimes. They also carry a lot of bath and skincare items. The cosmetic selection can be hit or miss. The Home section often has luxury sheets, blankets, towels, pillows, and home decor/kitchen ware at great prices, although they may not have the number of plates or glasses that you want, so you may have to hunt at other stores, too. The purse selection has been leaning very heavily towards PU the last few years, sadly. Very few real leather purses. Great for vegans! They also seem to have a much smaller stock. Generally a good selection of luggage, though. I've bought quite a few suitcases over the years. Once in a rare while they'll have Hartmann or Tumi. Not cheap, but much less than full retail. The men's clothing section isn't bad, although finding pants with a 34" inseam can be tough. It's good for shirts, jackets, socks, and underwear. They have more tee shirts than polo shirts these days, though. Service is friendly and helpful. I bought a pajama and robe set on my last visit, but alas the shorts were missing (and of course it was the only set in any size of that particular pattern), so a nice lady went and looked in the back for me, couldn't find the shorts, and gave me a discount. I do wish they would stop asking if I want to open a credit card every single visit, but I understand that they don't have a choice. They're probably just as tired of asking.

    Peek Kids

    Peek Kids

    (5 reviews)

    The customer service at this location is terrible! I went in to return a few items that didn't work…read moreout, and the salesperson immediately was annoyed that I was doing a return instead of an exchange. I had been in previously and exchanged a size on a shirt, before ultimately deciding to return it. The salesperson that had helped me that day did not do the exchange through the system so it wasn't shown on my receipt apparently. The lady refused to return it for a refund because of this even though it was not my fault that the previous cashier had done it wrong. She was extremely rude the entire time like it was my fault her employee did this. Love the store, hate the customer service at this location!

    Unfortunately, the online ordering system and customer service are extremely lacking though I do…read morelove Peek kids clothing. They need to step up the game hugely because these experiences are ruining an otherwise great brand. I will never place an order online with them again. When you place an online order, they process your order and charge you for your order, it's still not guaranteed that you will receive this item. I have been burned twice - once for a birthday gift I shipped to my nephew and once for this NYE tee. I paid and order was confirmed but never shipped. I only found out about my nephew's birthday gift after I saw the credit on my bank account two weeks after his birthday and realized that only 1/3 of my order shipped to him! I ordered this New Year's Eve Tee on 12/19 and turns out they never even had it. I would have had time to order it through Nordstrom at that time but I was led to believe that they were processing and would ship it to me in time. When I reached out to the customer service team, they told me that they had this item ready to ship to me and would overnight to make things right. They said they were within the time frame to ship for Saturday morning delivery but warned me that "FedEx may not hold up their end of the deal". I called on Monday morning and turns out they never even shipped... Completely misleading and dishonest! If I see something I like enough to even think about giving them my money, I will only shop for Peek clothing through Nordstrom or any other third party sellers.

    Old Navy - menscloth - Updated May 2026

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