We bought a spec house with builder grade finishes about 14 years ago. During that time we have…read moreupdated most of the finishes. We finished our third floor, renovated our master bath, and replaced all our carpets with wood and tile floors. Lynn's Renovation Gang did all this work for us at various times. I think their work was very good, Lynn was good at helping us make decisions but gave us the freedom to pick the finishes directly from the suppliers and didn't get in the way of our decisions. Many of these projects included long periods of time with workers in our house. I will say that I have always felt they were very polite and cleaned up after their repairs and updates. I think the combination of their pricing and their workmanship makes them a great value for a remodeler. I also have had them service my HVAC unit and different times when my heat went out or my A/C was on the fritz they were out very quickly to get things working. Once when the A/C went out and they needed to order parts they brought in their air conditioners for the bedroom so we could sleep at night. It's very rare that you find a contractor that can brag on such consistent customer service above and beyond in many I felt bad that I never left a review but recently referred her to some friends for their project and they asked why I hadn't reviewed the business. I felt bad as they have done numerous jobs and provided excellent follow-up service when needed so I remedied that situation today.

We we're referred to Luis and Pro Finishes by our Realtor and we are so glad we went with Luis and…read morehis crew. We received 3 bids and Pro Finishes bid was the most comprehensive and competitive. It was a pleasure from start to finish to work with Luis and all of his crew. We had bought a 1980's house that needed extensive renovation both inside and out. They painted inside and out, replace carpet with hardwood, sanded existing floors, remodeled and gutted 2 1/2 baths, tiled kitchen replace countertops, redid back porch and built a screened patio, built us a custom vanity and media cabinet to our specifications. We had several additional work items that we added to the job and all was accommodated without adding extra time to the job completion. Not once did I feel that progress wasn't being made. With all that had to be done Luis expertly managed the job and kept it moving along so we were done on time and in 3 months. I would not hesitate to recommend Pro Finishes. I have done several renovations and Luis and his crew were by far the best and most fun to work with.

I have worked with a lot of general contractors and painters, and this has by far been one of the…read moremost unprofessional and shocking experiences dealing with Luis at Pro-Finishes. I hired Luis and his crew to paint my kitchen cabinets. The interior cabinets that had a light wood finish/melamine would not be painted. They started on a Monday and began removing cabinet hardware. Luis assured me that all the work and stress of emptying out the kitchen and being without a kitchen for a few days would be worth it. We agreed that cabinet interiors would not be painted, except those that had glass cabinet doors where the interiors were the same wood finish as the exteriors. I called him Monday afternoon to ask that because there were a few additional cabinets (maybe 4-5?) that had the same wood finish interior, that I would like those painted as well. We had a civil conversation about it, and he said that there might be an additional cost and would get back to me tomorrow about it. We also agreed to any painting hours inside the house to be 9am - 4:30/5pm daily, with no issue, because I have a toddler I did not want exposed to paint fumes in the house. They had unlimited hours to spray cabinets in our garage on site. Tuesday morning the crew showed up and began working. I left the house for a couple hours, returning with coffee and treats for the crew, but instead was greeted to an empty house and my kitchen haphazardly put back the way it was before. In their rush, random screws and knobs were sitting on the counter, a cabinet was hanging from its hinge, glass was messily glued back onto a cabinet door, and my deposit check was sitting on the counter. I was completely shocked and had no idea what was going on. Luis had made zero indication to me that he was pulling out of the job, until now. I tried calling him and texting him but he would not answer. An hour later, I received a curt email from him stating that because of the work hours and some of the interior cabinets I wanted painted, his crew would not be returning. This is just bad business! Forget about the lack of professionalism and common courtesy to at least call me on the phone and tell his concerns so we could have worked through them, or at least just talk to me about it before disappearing into thin air, but I would have likely paid an additional $1,000-$2,000 had he only come to me like an adult! Maybe he got a bigger project that he wanted instead? I have no idea...but no where in our conversations were things heated or uncivilized or combative to lead me to believe we could not work together or that we could not reach some compromise. Had he simply talked to me, he would have made more money out of the project, I would have likely been happy my project was completed in a timely manner, and I would not be sitting here with a damaged kitchen writing this negative review. Luis could have handled this situation much much MUCH better...in fact the only way he could have handled it any worse is if cashed m check. I must be a very scary 5'4" mom that he could not even have the professionalism to call me over the phone to tell me his concerns. Beware of Pro Finishes.

We worked with Jonathan to transform our ancient 1980's bathroom. The process was a breeze from…read morestart to finish. Jonathan and Susanne were extremely helpful in guiding us through the process of our first large home remodel project. We were able to get an incredibly high quality of work, in the specific areas we wanted, for a price that worked with our budget. Excellent communication, extremely reliable, we are thrilled with the end product.

Jonathan and his team were amazing. We are thrilled with the finished product. They were on time…read moreand on budget with no "add ons". His team were professional and courteous with our space being right off the Master Bedroom. If you need a tile job done...look no further!

Responded quickly to the request, they suggested a time, I let them know that didn't work- told…read morethem a new time for which they pushed that back a whole hour-causing us to rush to the house. I should have known it wasn't going to be good if scheduling couldn't be done properly. From there -the rep made inaccurate conclusions and only recommended LVP new floors throughout the entire house!!. the request was to get my hardwood floors repaired (minor repairs that I already got others to quote)! Stay clear of this place- they just want to upsell with plastic floors instead of making easy, minor repairs to good hardwood floors!

These guys were awesome to work with. They did a complete restoration of my aunts home. New…read morelaminate, bathroom and kitchen. I love the tub to shower conversion the best.

LOVE my new fireplace. William was a dream. He responded quickly to my inquiry, talked to me about…read moreoptions and provided a quote quickly. From first call to completed fireplace was less than a week. He was very knowledgeable and gave me several options to consider. His onsite team, led by Roberto, were fantastic and worked with me on the finish to get it just the way I'd hoped it would be. I can not recommend highly enough.

WOW! Lee's did a tremendous job with all our Stucco at the Church. Our Buildings look brand new!…read morethis was big job because we have a lot of Stucco. Also, because we are a church and with services they worked with us to be sure everything was cleaned up and ready before they left for each day. Can't recommend enough! 1st class team and employees! Thanks

I read the previous negative review and felt compelled to write my own since my experience was…read morecompletely different. My husband and I moved to the triangle 10 years ago from Connecticut where, for years, we had renovated a number of houses (new as well as older homes) using top notch craftsman and materials. When we moved to Cary, we were initially dismayed at the quality of workmanship we encountered as we searched for and worked with various contractors. And then we found Distinctive Remodeling and were absolutely delighted with them on every level. We had Eddie and his team completely gut one of our bathrooms and transform it according to the specifications of a wonderful interior designer we are working with. The bathroom is now a work of art and the attention to detail is as good as the experiences we had with the most talented craftsman in New England. Eddie and his team will start work on our master bathroom next week which we are, again, gutting and transforming using high end materials and specs from the interior designer we work with. I am so relieved to have found Distinctive Remodeling - finally a remodeling company with impecable standards, outstanding attention to detail, reliable, and just so pleasant to work with.

David and his team did a fantastic job remodeling our master shower…read more From the first time he came to give us an estimate until they left after finishing the job, the entire process was seamless, smooth, and very professional . They were priced very fairly and a great job and highly recommended to other people .

David Diaz remodeled our master bathroom. I cannot say enough good things to recommend him. He was…read moreon-time, on-budget with great attention to detail and high level of craftsmanship. David was extremely communicative about the timing and plans, so we always knew what would happen next and what we needed to do. His demo crew worked quickly and cleaned up very well. His craftsmanship was evident throughout. The corners line up. The grout lines are clean and consistent. The aesthetics are lovely, and the practical functionality of the bathroom is outstanding. He had to solve for a couple challenges, most notably that the new flooring was thicker and thus created a disparity with the entrance to the master closets in the bathroom and to the master bedroom. His solution was elegant and well done. My morning showers now feel like I'm at a spa. We love it! By the way he and his wife are lovely people and a pleasure to work with.

I recently hired Joe for two small jobs at my house. First I had some dry rot in a board beneath my…read moreback door from poor installation years ago and Joe replaced it, as well as fixing an issue with the flashing at the ledger board behind it. I also had him strip and repaint the trim around the side door into my garage (while doing that he also removed some dry rot and sealed everything to prevent any issues in the future). Scheduling was a little rocky due to the snow and weather, but I didn't mind at all because the work was high quality and I'm exceptionally happy with the final product I got! Would happily hire him again in the future!

I contracted Joo to remodel my bathroom and laundry room back in April of 2023. He said he could…read morecomplete the job in 3 weeks. it took nearly 5 months and the work was HORRIBLE. Before I could even enjoy my shower the tile walls started cracking. There was a big hole in one tile that had been filled in with grout to hide. The tiles on the bathroom floors started coming up immediately. There were so many things wrong. I eventually had to hire another contractor to come in and demo EVERYTHING that Joe had done, and redo my entire bathroom again. When the new contractor took out the shower, we found that the pipes had cuts in them and Joe had just covered them up. Everything that Joe did had to be replaced because of the poor installation. I paid him over 28k, and I paid for most of the materials myself. He is very dishonest, and made promises that he NEVER intended to keep. He said he would call me to schedule a meeting to talk about a refund, and he hasn't returned any of my calls, emails or text. if you are considering him for a job, DON'T!!!!! He and his workers who are not licensed, scratched my laminate flooring in 3 rooms. Unfortunately my flooring is no longer available so the rooms would need to be completely replaced. He said he could fix the scratches, but he hasn't. He has no regard for personal property.