I was completely taken aback by how CCKB handled our installation--and the customer service was…read moreeven worse. If you want the short version: unless everything goes perfectly, you're risking your hard-earned money. Keep this in mind, I spent over $5,000 for a countertop and was provided something incorrect, and was mocked for thinking someone should apologize. If your installation is straightforward, you might be fine. But if anything--anything--goes wrong, be prepared. CCKB takes zero personal responsibility and will deflect blame onto anything or anyone else. Some background. ~15 years ago, I worked in the kitchen and bath industry. I'd heard some rumors about CCKB back then but never had much direct experience with their work. Fast forward--I was referred to them by a remodeling company. I hesitated, but decided to give them a shot based on the referral. Also worth noting: I've been involved in over four dozen kitchen installations and personally built eight wood countertops. I know how to template, how to handle out-of-plumb walls, and how overhangs work. I'm not a random customer. We had a single slab of honed quartzite, very specific design specs, and a setup that was 100% ready--walls, cabinets, and layout. During templating for the makeup vanity, it was even noted that I requested an extended overhang on the left side (near a doorway). The right side was bordered by a tall pantry-style cabinet, and the back edge met a wall that was out of plumb (which we all knew going in). What showed up? A completely botched countertop. The right side was cut at a ~15-degree diagonal--shorter in the back than the front--leaving a 7/8" gap where the counter should have been flush with the pantry cabinet. Think of a rectangle with three straight sides, and the fourth side hacked at an angle. To be fair, the installer did the best he could but neither him, nor the installation manager offered any recommendation on how to fix it. They originally offered to cut the finished left end, but neither my contract nor I could see how that would fix anything. The suggestion to fix this, came from me. After measuring the angle, there was only one way to fix the gap "Scribe it to the cabinet" just the way the template should have been done to begin with. So, he cut off the angled portion (with an impressively steady hand), but we lost the overhang we had designed. I told the install team I wasn't happy, and then, silence. No call from CCKB--just an invoice. When I finally called, I spoke with someone who I believe is a co-owner. She kept insisting the issue was due to the back wall being out of plumb--totally missing the fact that the actual error was on the side, not the back. The template and CAD drawings showed the measurements she said and the mistake was "the wall being out of plumb"; however, after speaking to everyone NOT associated with CCKB, the mistake was clearly the cut. I tried to explain calmly that this wasn't about the wall--it was a simple length measurement along the side. She repeated herself again, ignoring the facts. I finally told her, "I don't think you understand what I'm trying to say." That's when she laughed at me. Loudly. Mockingly. She then snapped, "Okay, what do you want?" I said calmly, "I don't think I should be charged full price." Her response? "Fine. I'll give you $200 off." I told her I appreciated the gesture, but what I really wanted was an apology and some accountability. Instead, she laughed again and said: "What do you want me to tell you? That you're right? Ok, You're right! *mockingly* I'm sorry, you win! Does that make you feel better?!" I was stunned. Her tone was completely unprofessional and condescending. I told her I just wanted acknowledgment of the issue, and an apology would have been nice. Let's be clear: the only reason this install was even usable was because I guided the installers on how to fix it. The installers had no plan. Bottom line, every company makes mistakes and I believe that's human. But how a company responds to those mistakes defines its integrity. CCKB failed that test completely.

Just had my kitchen and bath remodel completed today with Carolina Custom Kitchen & Bath. They did…read morea fabulous job from A to Z. I am very pleased with every aspect of the job from ordering through installation. I highly recommend them for your solid surface counter needs. Next, the plumbers! Dan S.

Once again we are filled with pride, happiness, and gratitude for the superior work done by Wake…read moreRemodeling. This master suite renovation was our second project with them; the first was an award-winning kitchen remodel. And there will likely be additional projects as we have developed trusting relationships with the company owner as well as the crew. They provide detailed estimates and adjust whenever necessary. Work began on the exact day scheduled. There was a minor delay due to the pandemic - completely understandable. They communicate regularly so that we always knew who was coming, when they were coming, and what they were going to do. If there was a day or time inconvenient to us, it was rescheduled. They cleaned up the work area before leaving every day. Clearly, their goal was to ensure our satisfaction at all times. Any and all concerns were immediately addressed. This was a major renovation of the master bedroom, bathroom, and closet that included replacing the bedroom carpet with hardwood floors stained to match the rest of the house; installing wood ceilings in both the bedroom and bathroom; and a complete overhaul of the master bath. Our shower was in bad shape, our tub took up a lot of room and served no purpose as neither of us used it, and the entire bathroom was outdated. The bathroom remodel was designed for aging in place and includes several grab bars strategically located as well as a high-tech toilet with bidet and heated floor tiles. The tub was removed and the shower relocated to that area. Above the tub was a large picture window that was removed and restructured into a transom above the shower that allowed for both light and privacy. That, of course, required brickwork on the outside of the house. Now, we have a large, stunning shower with treated glass, a seat and two showerheads - one is a wand next to the seat. Moving the shower allowed for custom vanities with drawers that are extremely functional being specifically designed to hold hair styling tools and a makeup area for seating. We asked them to accommodate lighted glass sculptures and their cabinet maker designed a tower specifically for this purpose and the electrician set it up so the cords from the light bases were not showing. Once again, we worked with their gifted designer who guided us through all material selections. She offered options and truly helped with the decision process. When it comes to choosing tile, cabinet styles, hardware, and paint colors she has the ability to pull it all together in a way that generates stunning results. Her guidance was priceless! Fresh paint everywhere, new fan and TV mounted in the bedroom...all perfectly done. Wake Remodeling even has a "cleaner" who comes in when all the work is done to ensure everything is spotless! And when we dinged the walls moving the furniture back into the bedroom, the painter returned and touched it up. In the last 30 years, in prior homes, we have done many, many renovations and experienced both good and bad contractors. The Wake Remodeling team has now completed two renovations for us and both have exceeded our expectations. There will more than likely be future projects and they will be the team we call.

Luke and his team of contractors strive to realize the vision you have for your remodeling. I…read morecannot recommend them highly enough. Their attention to detail, professionalism and quality of work was excellent. I absolutely love my new kitchen and master bathroom. If you're looking to do a remodel, talk w/ them. You won't be disappointed.

They replaced carpets with hardwood floors in our common areas, and replaced the carpet in a room…read more The final result looks amazing! John was helpful throughout the process and gave thoughtful advice. We were originally going to replace all of our carpet upstairs but John suggested we replace only the hallway carpet with hardwood and keep most of our original carpet since it was in good shape. This was cheaper, looks much better, and gives us more flexibility in the future. He also worked with us to match our existing hardwood floors (during a supply shortage no less!) and secured some of the last available boxes of what was needed. Miguel and the installation team were great. They did the entire job in two days. They were able to weave the existing floor with the new one and you can't tell where the transitions are. The carpet install was seamless and looks phenomenal. After they left I noticed a few chipped boards. I let them know and they said they'd fix them. It took a few months to get them back onsite given their schedule, but when they did the boards were replaced and everything was touched up as requested. They were responsive throughout the process, patient, did great work, and were pleasure to work with.

Highly recommend their services for your home. We love our new kitchen and their hard work is…read moreappreciated!

We hired them to do a portico and figured we'd add in painting a room that we never got around to…read moredoing ourselves. At first glance everything seemed fine, but then we noticed a large wet spot where paint had clearly been spilled and they tried to clean up without telling us. There were also 4 small stains elsewhere on the carpet, 2 from where they left the paint cans dripping on the floor. There are drops of paint on our light switches and the baseboard. If this is how they handle a basic job we have no faith in a larger one so have asked for the deposit back and never got the portico. They are responsive about complaints and offered to clean the carpet. They did refund us and when it was clear the carpet was damaged beyond being able to be cleaned they gave us some money to replace it. This is the only reason I gave 2 stars instead of 1.

Carlos and AMC contracting have scammed us and cost us over $25,000. He used unlicensed…read moreelectricians and my wiring and kitchen are a wreck. If anyone reads this and wants to file a lawsuit along with us, contact me at gkallion@gmail.com. If you look at this company's reviews, about a year ago the business tanked and everything since then has been mostly 1 star. Find someone who is honest and cares about your safety.

LOVE my new fireplace. William was a dream. He responded quickly to my inquiry, talked to me about…read moreoptions and provided a quote quickly. From first call to completed fireplace was less than a week. He was very knowledgeable and gave me several options to consider. His onsite team, led by Roberto, were fantastic and worked with me on the finish to get it just the way I'd hoped it would be. I can not recommend highly enough.

WOW! Lee's did a tremendous job with all our Stucco at the Church. Our Buildings look brand new!…read morethis was big job because we have a lot of Stucco. Also, because we are a church and with services they worked with us to be sure everything was cleaned up and ready before they left for each day. Can't recommend enough! 1st class team and employees! Thanks

Very professional! I hired them for a bath remodel and they were timely, fair priced, and finished…read moreas scheduled! Best contractor I've hired in a long tine. Joe is A-1.

Joe and his team built us a custom shop to house my antique tractors. In the planning stage, Joe…read morewas the only contractor (out of 4 others) who came out to the site. He listened, made great suggestions and proceeded to give us the custom barn of our dreams. He and his team were awesome! I would wholeheartedly recommend AR Custom Homes of New Hill to anyone who wanted a build to be proud of.

Rochester did a bathroom remodel for me and it was such a change from contractors I have dealt with…read morein the past. They did a great job start to finish. They helped with the design, laid out a clear timeline, communicated every step of the way, kept things neat and tidy, did great work, and even finished early! I can't recommend them enough. If you are tired of working with contractors who feel like they are jerking you around, Rochester is the way to go.

Rochester Contracting did an excellent job remodeling my bathroom following my water loss. They are…read moreprofessional, easy to work with, and I highly recommend them for your next home project. Danyel

I can't say enough good things about Oscar. I was in a major bind with some heavily damaged walls…read moreleft behind by a former homeowner's paneling and needed a repair ASAP. Even though I reached out late in the evening, Oscar responded within minutes. His pricing was extremely competitive, and he arrived promptly the next morning ready to dive in. The results are absolutely fantastic--he is professional, incredibly fast, and clearly a master of his craft. Oscar is officially my go-to person for any drywall needs. Five stars across the board

We needed our roof to be reshingled and wooden siding to be replaced on a bedroom dormer. We got 4…read moreestimates and Segundo's was the best! Oscar sent 2 crews of 3 men - roofers + carpenters. The workers were respectful, friendly and did outstanding work. The carpentry and painting took 1/2 a day and the roofers took 2, 12 hour days. The finished work is excellent and I highly recommend Segundo Painting.