Fantiastic service! They helped me every step of the way during my remodel and the results were…read moreexactly as we wished for! Huge thanks to Tim and his team!

Two bathrooms remodeled. Some of the subs were less than adequate. The plumbers installed a shower…read morefixture wrong and I had to have it replaced after less than 2 years. The shower has been used less than a handful of times. There were a couple of other plumbing issues. The painters had to re-paint a couple of times and it's still not right. Needless to say we wouldn't use them again.

We bought a spec house with builder grade finishes about 14 years ago. During that time we have…read moreupdated most of the finishes. We finished our third floor, renovated our master bath, and replaced all our carpets with wood and tile floors. Lynn's Renovation Gang did all this work for us at various times. I think their work was very good, Lynn was good at helping us make decisions but gave us the freedom to pick the finishes directly from the suppliers and didn't get in the way of our decisions. Many of these projects included long periods of time with workers in our house. I will say that I have always felt they were very polite and cleaned up after their repairs and updates. I think the combination of their pricing and their workmanship makes them a great value for a remodeler. I also have had them service my HVAC unit and different times when my heat went out or my A/C was on the fritz they were out very quickly to get things working. Once when the A/C went out and they needed to order parts they brought in their air conditioners for the bedroom so we could sleep at night. It's very rare that you find a contractor that can brag on such consistent customer service above and beyond in many I felt bad that I never left a review but recently referred her to some friends for their project and they asked why I hadn't reviewed the business. I felt bad as they have done numerous jobs and provided excellent follow-up service when needed so I remedied that situation today.

I was completely taken aback by how CCKB handled our installation--and the customer service was…read moreeven worse. If you want the short version: unless everything goes perfectly, you're risking your hard-earned money. Keep this in mind, I spent over $5,000 for a countertop and was provided something incorrect, and was mocked for thinking someone should apologize. If your installation is straightforward, you might be fine. But if anything--anything--goes wrong, be prepared. CCKB takes zero personal responsibility and will deflect blame onto anything or anyone else. Some background. ~15 years ago, I worked in the kitchen and bath industry. I'd heard some rumors about CCKB back then but never had much direct experience with their work. Fast forward--I was referred to them by a remodeling company. I hesitated, but decided to give them a shot based on the referral. Also worth noting: I've been involved in over four dozen kitchen installations and personally built eight wood countertops. I know how to template, how to handle out-of-plumb walls, and how overhangs work. I'm not a random customer. We had a single slab of honed quartzite, very specific design specs, and a setup that was 100% ready--walls, cabinets, and layout. During templating for the makeup vanity, it was even noted that I requested an extended overhang on the left side (near a doorway). The right side was bordered by a tall pantry-style cabinet, and the back edge met a wall that was out of plumb (which we all knew going in). What showed up? A completely botched countertop. The right side was cut at a ~15-degree diagonal--shorter in the back than the front--leaving a 7/8" gap where the counter should have been flush with the pantry cabinet. Think of a rectangle with three straight sides, and the fourth side hacked at an angle. To be fair, the installer did the best he could but neither him, nor the installation manager offered any recommendation on how to fix it. They originally offered to cut the finished left end, but neither my contract nor I could see how that would fix anything. The suggestion to fix this, came from me. After measuring the angle, there was only one way to fix the gap "Scribe it to the cabinet" just the way the template should have been done to begin with. So, he cut off the angled portion (with an impressively steady hand), but we lost the overhang we had designed. I told the install team I wasn't happy, and then, silence. No call from CCKB--just an invoice. When I finally called, I spoke with someone who I believe is a co-owner. She kept insisting the issue was due to the back wall being out of plumb--totally missing the fact that the actual error was on the side, not the back. The template and CAD drawings showed the measurements she said and the mistake was "the wall being out of plumb"; however, after speaking to everyone NOT associated with CCKB, the mistake was clearly the cut. I tried to explain calmly that this wasn't about the wall--it was a simple length measurement along the side. She repeated herself again, ignoring the facts. I finally told her, "I don't think you understand what I'm trying to say." That's when she laughed at me. Loudly. Mockingly. She then snapped, "Okay, what do you want?" I said calmly, "I don't think I should be charged full price." Her response? "Fine. I'll give you $200 off." I told her I appreciated the gesture, but what I really wanted was an apology and some accountability. Instead, she laughed again and said: "What do you want me to tell you? That you're right? Ok, You're right! *mockingly* I'm sorry, you win! Does that make you feel better?!" I was stunned. Her tone was completely unprofessional and condescending. I told her I just wanted acknowledgment of the issue, and an apology would have been nice. Let's be clear: the only reason this install was even usable was because I guided the installers on how to fix it. The installers had no plan. Bottom line, every company makes mistakes and I believe that's human. But how a company responds to those mistakes defines its integrity. CCKB failed that test completely.

Just had my kitchen and bath remodel completed today with Carolina Custom Kitchen & Bath. They did…read morea fabulous job from A to Z. I am very pleased with every aspect of the job from ordering through installation. I highly recommend them for your solid surface counter needs. Next, the plumbers! Dan S.

Rochester did a bathroom remodel for me and it was such a change from contractors I have dealt with…read morein the past. They did a great job start to finish. They helped with the design, laid out a clear timeline, communicated every step of the way, kept things neat and tidy, did great work, and even finished early! I can't recommend them enough. If you are tired of working with contractors who feel like they are jerking you around, Rochester is the way to go.

Rochester Contracting did an excellent job remodeling my bathroom following my water loss. They are…read moreprofessional, easy to work with, and I highly recommend them for your next home project. Danyel

We were very satisfied with the job that was performed. These guys are the best! Dimas and his crew…read morereported on time for the job, were highly efficient and the finished product was superior. Dimas was especially professional, explaining what they would be doing and then providing superior quality of work. The work area was cleaned thoroughly once job completed. I would highly recommend this company to anyone needing repairs or upgrades to their home. We will definitely be using their services again. Thanks again!

These guys are the best of the best. Dimas, Fernando and Alvarado showed up on time, their work was…read moreabsolutely impeccable. Our new range hood was installed and vented to outside as well as tile work refinished. Everything was perfect and flawless when they were done. We couldn't have asked for more. We will definitely be using them again and would highly recommend them to anyone who needs repairs or upgrades to their home. Thanks again guys you're truly rock stars in our book!!!

Once again we are filled with pride, happiness, and gratitude for the superior work done by Wake…read moreRemodeling. This master suite renovation was our second project with them; the first was an award-winning kitchen remodel. And there will likely be additional projects as we have developed trusting relationships with the company owner as well as the crew. They provide detailed estimates and adjust whenever necessary. Work began on the exact day scheduled. There was a minor delay due to the pandemic - completely understandable. They communicate regularly so that we always knew who was coming, when they were coming, and what they were going to do. If there was a day or time inconvenient to us, it was rescheduled. They cleaned up the work area before leaving every day. Clearly, their goal was to ensure our satisfaction at all times. Any and all concerns were immediately addressed. This was a major renovation of the master bedroom, bathroom, and closet that included replacing the bedroom carpet with hardwood floors stained to match the rest of the house; installing wood ceilings in both the bedroom and bathroom; and a complete overhaul of the master bath. Our shower was in bad shape, our tub took up a lot of room and served no purpose as neither of us used it, and the entire bathroom was outdated. The bathroom remodel was designed for aging in place and includes several grab bars strategically located as well as a high-tech toilet with bidet and heated floor tiles. The tub was removed and the shower relocated to that area. Above the tub was a large picture window that was removed and restructured into a transom above the shower that allowed for both light and privacy. That, of course, required brickwork on the outside of the house. Now, we have a large, stunning shower with treated glass, a seat and two showerheads - one is a wand next to the seat. Moving the shower allowed for custom vanities with drawers that are extremely functional being specifically designed to hold hair styling tools and a makeup area for seating. We asked them to accommodate lighted glass sculptures and their cabinet maker designed a tower specifically for this purpose and the electrician set it up so the cords from the light bases were not showing. Once again, we worked with their gifted designer who guided us through all material selections. She offered options and truly helped with the decision process. When it comes to choosing tile, cabinet styles, hardware, and paint colors she has the ability to pull it all together in a way that generates stunning results. Her guidance was priceless! Fresh paint everywhere, new fan and TV mounted in the bedroom...all perfectly done. Wake Remodeling even has a "cleaner" who comes in when all the work is done to ensure everything is spotless! And when we dinged the walls moving the furniture back into the bedroom, the painter returned and touched it up. In the last 30 years, in prior homes, we have done many, many renovations and experienced both good and bad contractors. The Wake Remodeling team has now completed two renovations for us and both have exceeded our expectations. There will more than likely be future projects and they will be the team we call.

Luke and his team of contractors strive to realize the vision you have for your remodeling. I…read morecannot recommend them highly enough. Their attention to detail, professionalism and quality of work was excellent. I absolutely love my new kitchen and master bathroom. If you're looking to do a remodel, talk w/ them. You won't be disappointed.

We worked with Jonathan to transform our ancient 1980's bathroom. The process was a breeze from…read morestart to finish. Jonathan and Susanne were extremely helpful in guiding us through the process of our first large home remodel project. We were able to get an incredibly high quality of work, in the specific areas we wanted, for a price that worked with our budget. Excellent communication, extremely reliable, we are thrilled with the end product.

Jonathan and his team were amazing. We are thrilled with the finished product. They were on time…read moreand on budget with no "add ons". His team were professional and courteous with our space being right off the Master Bedroom. If you need a tile job done...look no further!

LOVE my new fireplace. William was a dream. He responded quickly to my inquiry, talked to me about…read moreoptions and provided a quote quickly. From first call to completed fireplace was less than a week. He was very knowledgeable and gave me several options to consider. His onsite team, led by Roberto, were fantastic and worked with me on the finish to get it just the way I'd hoped it would be. I can not recommend highly enough.

WOW! Lee's did a tremendous job with all our Stucco at the Church. Our Buildings look brand new!…read morethis was big job because we have a lot of Stucco. Also, because we are a church and with services they worked with us to be sure everything was cleaned up and ready before they left for each day. Can't recommend enough! 1st class team and employees! Thanks