My husband and I have gone here many times in the last 28 yrs and today we were looking for a…read morecouple of thresholds. For starters they have their own parking lot, which is super helpful in this neighborhood. Three men met us at the entry, asked what we needed and had one of the employees take us to the correct area and answered our questions and gave us some options. This place is a gem!

They have a pretty good assortment of lumber, reasonably priced. The office guys were friendly…read moreenough. The only negative was the the yard guy had a bit of an attitude, maybe he was having a bad day?

ZERO STARS if I could!…read more I bought my house and needed 3 new doors with installation and I went to this place AND the business right across the street... THEY IGNORED ME! I told them I needed this job and they both completely ignored me! I've never seen anything like this! It makes me wonder if these businesses are just a FRONT for something else............?

Great personal service, knowledgeable and reasonable! Just needed a small part for my shower door…read more They went out of their way to get me the right part!

1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

Went in yesterday and it was a hit or miss experience in receiving help…read more I walked into the lumber section to find a young man literally leaning across the help desk twiddling his thumbs. There were no other customers around. When I asked where to find an item, he stood to poiiiiint in the general direction of the item in the back of the store. That was all he did to offer to "help". I didn't find the item, and gave up. He guy I assumed, went back to his twiddling. I then went to the garden section for mosquito repellent was approached by a delightful young woman who went above and beyond looking for the out of stock item, checking in the back, asking others and finally approaching me again at the checkout line with an alternative solution. I LOVE being able to support local businesses, and will continue to do so. I'm hoping this was a fluke and the twiddling guy just was having a moment.

This was my first visit to DIY in Tujunga. I was surprised as how clean the store is. They had…read morethings in stock that other hardware stores didn't have. Called first and they were very helpful. I'll be back again for sure!

The manager here is disrespectful, sarcastic, and unprofessional. I would highly recommend not…read morecoming here.

I love coming here for tools they have everything for good price and they have lifetime warranty on…read morethe tools employees are amazing always ready to help and greeting you once you walk in

5 out of 5 for customer service! Came here yesterday for…read moresome paints and Matt was so helpful, knowledgeable and had amazing customer service not only to just myself but every customer he assisted! Thank you so much Matt

Often near this Home Depot and can usually find what I'm looking for without assistance…read more Home Depot - Glendale crew is personable enough. The layout feels a little wonky as the garden center area is on the far south side of the store, off Colorado Street, but the main entrance and parking area are on San Fernando Rd/Harvard Street. I wanted to check out a few plants and garden things for my guy's place not far away, but only really explored what was out front and a few misc items in the store. I've been to this locations a couple times in the past but never really notice how inconvenient they're setup until recently... blaming the summer heat. If you enjoy hot dogs, they have their Hot Dog Depot, also in the main parking lot, no veggie options and still cash only. Plenty of parking. Clean restrooms. Tons of space and easy isles. Tons of employees. One side for their entrance and the other for the exit which makes the garden center even more out of place. Easy for pickup orders. Reasonable prices, though not my prime choice location or home improvement. Rarely that busy. They offer curbside pickup from 9am til 6pm And operate from 6am until 10pm Monday through Saturday. 7am til 8pm on Sunday only - holiday hours may vary. Free Wi-Fi available.

This is a larger Ace hardware store with easy to find items for my gardening needs. The one…read moreemployee I saw was very helpful and kind by checking me out and adding purchase points. Because I had a 20 dollar coupon my purchase was more valuable to me.

It has Large accessible parking. Store is NEW. It's well lit & easily laid out. It's not a large…read morestore nor does it have a large variety, but it usually has what one needs. The staff is pleasant, knowledgeable & helpful.

I've been coming to the store for at least 15+ years and I can't believe I have never left a…read morereview. I've noticed that hardware stores get reviewed terribly and doesn't reflect the average user experience 99% of the time. This isn't the closest hardware store to my home, but they do each carry different brands and targeted stock selection, so you will always find yourself at multiple different stores, sometimes searching for perfect piece to your puzzle. The garden center gets a lot of my money as they have a wonderfully large selection of plants to choose from. The parking lot is huge, so that'll never be a problem! They have a good selection of trucks you can rent and the process is pretty easy and as efficient as that process can probably be. I also love the day worker spot at the end of the parking lot.

Home Depot in general, and this location in particular, have really gone downhill. Customer service…read moreis dismissive and clueless, employees don't even seem to know their own products, and forget about getting any professional advice. The sexagenarians they put at the registers look like they absolutely hate being there, which makes the whole experience even worse. And home delivery is a joke--misdelivered orders, delays, and more headaches. If you're going to put clueless people at the registers, at least give us some good-looking clueless people.