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Ol' Blue Pro Construction Services

5.0 (1 review)
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3 years ago

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River City Appliance - We repair all major appliances in-home!

River City Appliance

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I would give them a 10 out of 5 stars if I could! I bought a suite of THOR kitchen appliances in…read more2022. BIG MISTAKE, I've had nothing but problems with the oven and with Thor customer service. I've had four technicians come out to fix problems with the oven and fridge, none of which were fixed properly. Finally, Thor had River City come out. Ryan and Antwan called ahead to let me know they were on the way, were professional and courteous and fixed the oven door in less than 20 minutes. While they were here, I mentioned that the Thor icemaker had stopped working the first year, and while Thor sent me a replacement, they refused to send anyone to install it. I said I'd definitely call them when I remembered where I put it (LOL!), and about 15 minutes after they left, I found it! I called the office and they were able to send Ryan and Antwan back SAME DAY to install it for me at a reasonable price. Definitely keeping River City in my Rolodex! Hoping I don't have to call them anytime soon, but nice to know I found a reliable, honest repair service at a fair price.

I took my KitchenAid mixer, which I've owned since 2007, to this repair shop. They said they…read moreadjusted the speed control, but the machine still growls and wasn't truly fixed. Even worse, it was returned with the enamel gouged and several of the bottom rollers missing. They admitted they couldn't even find two of the rollers. They did however, say that they would order new ones for me. It's obvious my appliance was not handled with care. I trusted them with a beloved, well-kept mixer and it came back damaged and incomplete. Sadly, I would not recommend this business and would advise others to look elsewhere for repairs.

American Freight: Appliance, Furniture, Mattress

American Freight: Appliance, Furniture, Mattress

(38 reviews)

I went to American Freight at their location in Rancho Cordova in search of a new refrigerator…read more Marcos greeted me and my daughter to see what type of refrigerator I was looking for and showed me a few ones. I settled on a refrigerator at a cost of $1200; he told me about the extended warranty at a cost of $599.99 for 5 years (this was beyond my budget, and I did not purchase). I explained to him that I already had appliance insurance, and this would be covered under my home warrant plan. He tried to tell me that they would come out 2 times/year; and no cost for parts or service. I inquired about delivery and was told i could do one of two things, pick it up myself they could deliver thru a third party at a cost of $150.00. I was also told if I returned my old refrigerator, American Freight would charge me $20 to dispose. On the date of the pickup, I dropped off my old refrigerator and was told by another sales associate, Ashkan to dispose of my old refrigerator would cost $35. I told him the price Marco told me was $20; while I was standing there, Carlos contacted Marco and I heard Marco say that he provided me an incorrect disposal price and the price was $35. I told Ashkan that is not my problem and I am only going to pay the $20. Initially, both Marco and Ashkan wanted to make sure I scanned the barcode to leave a review of the service they both provided. They were not as eager for me to leave a review after the situation regarding the price to dispose of my old refrigerator. Marco did not greet me or acknowledge me during anytime while I was in the store and to think I made sure he received commission on the sale even though he was not at work when I came back to make the final purchase. I will never make another purchase from American Freight again. Buyer beware!

Immanuel and the new trainee did a great job! Very informative and allowed me time to look at their…read moreproducts. Answered all questions that I had. They had a wide selection of what I was looking for and helped narrowed it down. Great customer service and value! Will be coming back.

A&A Appliance Solutions - Store entrance adjacent to Kelly Moore Paints

A&A Appliance Solutions

(23 reviews)

$$$

East Sacramento

I popped in while riding my bike past to see some Bosch fridges in person. It was a little…read moreintimidating walking in there because there's lots of shiny, expensive stuff, and a few people looking too busy to help. I finally worked up the courage to ask about the 4 door fridge I was looking for and a similar 3 door fridge. They said they could most likely price match the cheapest option online (Airport Appliance) I left saying that I needed to discuss with my partner. I came back a few days later to purchase the fridge. The same person was available to help me, but he asked me "Is your husband okay with the fridge?" which was a little off-putting, because it's 2026 and we don't need a man's approval for an appliance purchase. They were able to price match Airport Appliance's price for the 3 door fridge, which ended up coming in just under $3000. After the purchase, it largely went radio silent. I ended up calling again to follow up after a week, and then two went by. They said that it was ordered and on the way and that the installer would be reaching out to me when the fridge was delivered. It took about three weeks from purchase to have a newly installed fridge. The fridge arrived with a small dent in the freezer door. The installer said they'd let A&A know about it so they could schedule a door replacement. The installer didn't let A&A know, so I popped in to inquire about it. A&A said they'd get the process rolling for getting a new door replaced. Then again, there was silence. No updates, nothing. 2-3 weeks go by and I texted asking if there were any updates, or if not, to get a discount on the fridge equivalent to the price of a new door. A few days later, they said that they had reached out to the repair service and they were expecting a new door in 2 weeks and they'd reach out. To conclude the 2 month saga, the repair service scheduled time to fix the door, and it is now fixed. The lack of communication was incredibly frustrating. I felt like I had to do their jobs for them to figure out what the heck was going on with the fridge. Purchasing through them and using their suggested installer ended up being a little more expensive than going through Airport Appliance (I priced it out afterwards). Maybe next time, I'll just go through Airport, and I would have gotten an extra $100 in rebates for installation.

Customer service was appalling. I went in looking for a built in BBQ and the salesman could barely…read morebe bothered. I asked the price of a particular unit and he said "about $4K". I asked for a specific price Which meant he had to look it up in the catalog and it was over $5K. I had to ask 3 times for a unit that was comparable in quality to the one I was interested in (which they have discontinued). No one else in the store. I'm not sure how these guys stay in business.

Ol' Blue Pro Construction Services - appliances - Updated May 2026

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