I've always loved Williams Sonoma and have purchased many small appliances there over the years --…read moreBreville Touch, Breville Smart Oven, Le Creuset, and more. My husband and I visited the store today specifically looking for the Aarke electric kettle. While we didn't immediately find it, we spent time walking around the store. There were five employees working and only one other customer. Despite this, not a single employee acknowledged us or offered assistance. One employee stocking utensils even nearly hit us with a cart without saying anything. As we were leaving, I told my husband we'd be purchasing the kettle directly from the manufacturer instead -- and he knew exactly why. Only after I said out loud, "not a single person," did an employee finally ask if we needed help. At that point, we declined and left. Disappointing experience from a store I've otherwise been loyal to for years. Customer service is what sets in-store shopping apart from online, and unfortunately, that was completely missing today and will be the reason I won't be shopping here anymore.

Yikes! A lot of unhappy Yelp reviewers for sure. Most of the negative reviews seem to target the…read moreW/S online purchases. Which of course has nothing to do with this bricks and motor store. My experiences have always been positive. Located in the beautiful Pavilions Shopping area, Williams-Sonoma is a fun place to wander around and look at all the fun and interesting merchandise. Especially during any holiday season. Which is why I was there recently. Thanksgiving and Christmas table decorations were on full display. Beautiful dishes, candles, and all the accessories that make for a stand out setting with which to serve your family and guests in style. Along with the seasonal inventory, the usual suspects are always there too. Every type of high end coffee and espresso machine you did not know you need. Mixers, kitchen cooking pots, linens... the items are endless. Let us not forget the seasonal food items. Peppermint bark!!! Yum. I ended up buying the cutest snoopy coffee or tea cup as a gift. I also had my eye on a Nepresso electric frother. Santa... are you reading!?! Everything is laid out in an organized manner. Like things all together. Good lighting. No complaints. I was immediately greeted when I walked in. Customer service has always been first rate in all my visits. As it was that day. BTW: W/S will be moving from its long time current location to the front entrance of the Pavilions where Talbots used to be. Looking forward to that. Speaking of online ordering on the website... I have never had an issue. Every Christmas I online order their fabulous croissants as gifts. They are killer and people go crazy over them. They are delivered on dry ice. Bake them and serve hot. Soooo good! Try them. You will not be disappointed. Holiday items are in full swing right now at Williams-Sonoma. Come take a look. Cheers!

I was doing a total bathroom remodel and had to pick out fixtures but was completely overwhelmed…read moreand didn't know where to start. To my rescue: Todd Hopping at the Madison Ave location. He was very patient and willing to answer my million questions. I left with a personalized shopping cart with the items that he and I had picked out. But the real magic happened after I returned home. Todd went above and beyond to help me troubleshoot plumbing issues that we encountered while trying to install the new. fixtures. He was always responsive and excellent with the follow-up. Todd is such an asset to Ferguson - I am so thankful that he was my sales associate!

This store is AMAZING! As you walk in, you see grandeur of the appliances immediately! So many…read morechoices and so many styles to choose from. All of their products show quality and craftsmanship that your regular Home Depot and Lowe's would never carry, much less have in stock! Staff are friendly and helpful. You can come to explore the place on your own, get assistance on the stop or make an appointment with staff for more help. Lots of choices here! Highly recommend this place for all of your home upgrading needs!

WOW What a GREAT Plumbing Supply House!…read more This appears to be a very complete Plumbing Supply house. When Home Depot or Lowe's doesn't have something they ALWAYS tell me to, "Go to Ferguson, they have everything." This was my first time to go to Ferguson. I needed replacement rubber gaskets and seals for a Two-year old Kohler Toilet Tank that was leaking. So I called and the man I spoke to told me that they had all the necessary for the make & model of toilet and just come on down. So I did...And They DIDN'T. The man that was helping was VERY Helpful and knowledgeable. He told me that the model was no longer manufactured. He went around looking for parts trying to get them all together. It was raining really hard and went out to another area and came back in with a Kohler Toilet Tank Box that was badly rained on. I had An URGENT Matter that I had to attend to and it was almost 4p. So I told him that I had to go. I gave him my name, phone number, and email address and told him I would be back the following day. I came back the next day about noon and apparently interrupted his lunch (SORRY) but he was friendly and got up, walked over and picked up a Kohler Tank box and handed it to me. I asked how much do I owe - he said nothing - it's yours! I thanked him and loaded it in the car. So when I got home, I started taking the new pieces off and looked and thought - why dont I just swap out the ENTIRE Tank?? So that's what I decided to do. After I got the NEW Tank on, I tested it a Bunch of times and determined it was a SUCCESSFUL Repair! NO LEAKS! Thanks you guys! I guess I was lucky that my toilet was no longer made so I got a new complete tank, and a quick repair!!

The guys are the parts/plumbing counter are super helpful! They knew exactly what part I needed…read moreand they had it in stock. Wasn't very expensive either! Thank you so much!

Huge selection of stones and cabinets! Great prices and inventory. Staff is knowledgeable and very…read moreprofessional. The office is open Monday to Saturday. I got four counter tops for my sunroom. Easy to cut and polish! I wish i came here for my cabinets too!

I don't ever leave reviews, but this place is so terrible, I wanted to warn people…read more Walked in to inquire about pricing for in-stock cabinets. Was told they don't give out pricing. Plus they were rude. Just avoid this place, there are other, better and likely cheaper. I went to three others after visiting this place, everyone was happy to give me pricing. I can't imagine doing business with people like this, esp. if something went wrong, like it often does in construction.

I had dropped by in December to look at a dream ILVE stove in person after calling to ask if they…read morehad one on the floor. I did an entire lap of the store and had to stop by a desk and ask for someone to help me. Wendy came over and was knowledgable and friendly and e-mailed me a quote a few days later. Fast forward eight weeks later I e-mail her back on a Tuesday ready to order~ I include the specific SKU and let her know I'll be waiting on ordering a hood and to let me know how to proceed. She is out of office and it auto forwards my e-mail to Jordan. Wednesday comes and goes and I don't hear back so I call the shop on Thursday morning and let them know I'm ready to order and speak to Jordan who mentions that I'm probably right and there was a price increase since then and that he'll look it over and send me a quote again. I don't receive an e-mail until Friday afternoon from someone else, Marcie who resends me the exact same quote from before with two hoods and a range when I had said twice I was ready to order the range and let me know how to get that processed. I was asked for my phone number and address again and waited for a reply to get my order placed- but I guess they went home for the weekend. I sent that over and didn't hear back again until Monday. I went ahead and placed my order Sunday with another retailer which ended up being $500 cheaper than the quote they sent over anyway. I was disappointed to see that PBK included a $200 shipping charge when I live a handful of miles away and could have accommodated a pick up if that was an option.

I am an interior designer with over 30 years experience in Sacramento. I had worked exclusively…read morewith a different showroom for 25 years but when they were bought out and I became just a number to them I switched my loyalty to Premier and started working with Jordan, Marcie and Nick. Their service and knowledge are top notch. There are far too many choices and brands out there to easily navigate on my own and clients don't want to pay for me to do the research each time. Premier makes it easy from having a dedicated appliance person (Nick) to keeping up on all the newest products and knowing which are the best made/less prone to problems in the long term. And providing demonstrations as needed. For the first time in my career I am working on a starter home kitchen with pre made cabinets and clients who needed a high quality, beautifully designed but low end price point. Jordan gave me the same high level of service I have received when clients are spending 10 times what these clients could afford. They are the best in town and statewide. I have had two out of town projects and Jordan referred me to the local showrooms. Same great service and attention to detail. I highly recommend them.

Our countertops are beautiful! Everything from helping choose our countertops tops to the…read moreinstallation and finishing touches were very professional and very pleasing. Jorge was our installer and he was very knowledgeable and helpful with suggestions to accommodate our bathrooms and laundry room. We are very impressed with the way everything was done. We will definitely be recommending them to everyone and will be our number one choice when we need another redo.

This was the third time Countertop Design has done a great job with fabrication, installation and…read morecommunication over the years. They did a perfect seam on our kitchen countertop installation 12 years ago, installing our guest bathroom countertop 3 years ago and Jorge just did a great job with our primary bathroom countertop. If you want a company that communicates well, is flexbile with your schedule and does a great job..... give them a call!!!

I had a fantastic experience with Valley Design & Construction. Great communication. Great follow…read morethrough on every detail. As a woman, I appreciated the fact that he communicated directly to me when I asked questions. I did have a fairly well thought out plan of what I wanted, so that streamlined the process. He offered suggestions when asked, but executed the plans I gave him and made it look even better than I imagined. I was astonished that they finished the project so quickly. (Exactly one month from demolition to final inspection - and that included several change orders.). I've recommended them to all my friends.

Vadim is AMAZING. After searching for over a year for a contractor for our kitchen remodel, we…read morefound Vadim. He shows up when he says he's going to. He responds to text messages promptly. His design was flawless and the entire remodel process went smoothly. I really cannot say enough about Vadim's work ethic. He's simply wonderful to work with. He is reasonable and accommodating. He's extremely patient and understanding. I could not have asked for a better experience. We have a of couple projects planned for the future and I am hoping to hire Vadim and his crew. Really. This company is everything you need for your home projects.

Brothers has been around for ages. If you need a hard to found part. They most likely have it…read more Don't let plumbers tell you the part no exist. Chances are Brothers has it.

This was place was very helpful, in both the task we needed to complete and helping figure out what…read moreelse we needed. Would gladly go to them again

Furnitalia is the go-to store in Sacramento for furniture, kitchens, and appliances. Whether you're…read moreoutfitting a high-end luxury home or setting up a functional ADU, they've got it all. High quality, flexible pricing, and excellent customer service are constants here. I've referred clients to Furnitalia and also worked with them personally, and every time the experience has been consistent--top-notch service and attention to detail. Yevgeniy was a tremendous help in designing the kitchen for my new construction project, bringing both expertise and creativity to the process. Great job, Furnitalia team!

Furnitalia completely designed and reconstructed our kitchen, along with replacement of the wood…read morefloor in most of our house. Having been homeowners for some 50 years, we have been 'around the bush' with many construction and remodeling projects. But without exaggeration, Furnitalia's performance in every phase was extraordinary! Their excellence stems from deep competency in all phases of design, demolition, construction, and finish work. Moreover, I have never encountered a more meticulous and courteous group of workers. They designed a beautiful kitchen for us. During demolition they encountered some incredible problems left behind by previous remodeling contractors and were relentless and highly skilled in fabricating and executing solutions to those problems. They stayed on schedule and would have beaten the original deadlines had the countertop stone not been delayed. They moved our furniture out, and in. They identified problems and imperfections that even we did not notice, and we are now so happy with the end product and most appreciative of their meticulousness and professionalism. The end result -- everything in our kitchen works better than we imagined, including the storage spaces and the Miele appliances, which are significantly better than any others we have encountered. I should also mention that Furnitalia handled all the subcontracting seamlessly, including flooring, electrical, plumbing, cabinet and appliance installation, and painting. We offer the highest possible recommendation for Furnitalia -- they are genuinely unique and exemplary!

We take good things for granted. But I specifically try not to, especially with Emigh Hardware. I…read moremean, where would we be without access to fasteners? Talk about losing your...ssssstuff! I'm going to post photos with this review because Emigh always has the hardware I need and it is mostly in the cutting room as they call it. Fantastic knowledgeable customer service, rewards program adds value, seasonal plants this business does business right. I also love how they partner with local scouting programs. If I am competing a project, odds are I will visit Emigh more than once to get it done.

This is a really big Ace Hardware store. They have a huge selection of hardware, cleaning…read moreproducts, gardening supplies, and more! The staff was really great when I needed help finding bolts, O-rings, and pitchfork handles. They directed me to the right aisles and drawers after I wandered around looking lost for a while. They even looking something up for me online when I had questions about a project. Now that's just good customer service! I don't have anything negative to say about this hardware store. I had a really good experience shopping there.