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Oilstop Drive Thru Oil Change

4.0 (105 reviews)
Closed 8:00 am - 6:00 pm

Services - Oilstop Drive Thru Oil Change

Fuel system cleaning

Oil changes

Oilstop Drive Thru Oil Change Photos

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If I could give them no stars I would. Here's my experience: Took my car in for its first oil change since buying. Everything was fine, my car felt great I was stoked.! Get home around noon and go about my day. Later I had to go out for a dinner around 6 and noticed some leakage under my car thought to myself a little bit must be normal maybe they over filled it I don't know. Drive from Arcata to eureka and went to dinner ( ~45 minutes) come back to my car and there's a nicely sized puddle under my car I get down and look for a drip and don't see anything so I smell what was leaking on the ground and sure enough it's oil. I call oil stop in the morning and tell them that half of the oil they put in has leaked out and they said they'd take a look free of charge. I get there they're inspecting it and all they can tell me is that there's an oversized drain plug in my oil pan from the previous person who did the oil change. I tell them okay but you guys were the last people to touch the underneath of my car and I had no leak whatsoever before coming to get this oil change. They keep inspecting and the kid comes back with a picture of a giant crack in my oil pan shooting out from where the oversized plug is. The kid recommends replacing my oil pan so I started calling around for a quote. A new oil pan will cost me $900-1000! At this point I'm pissed so I lay it down for the kid and tell him, that my car had no problems before the oilchange and the crack must have happened when they were tightening the screw back in so they knew and let me drive away. They kept repeating that it was the previous person who put in the oversized plug and that those are only supposed to be temporary, he didn't have much to say besides trying to push the blame onto someone else and not owning up to the fact that they FUCKED UP my car I have called my dealership and other mechanics and all of them said that the moment they noticed this oversized plug they should've stopped what they were doing immediately and ask if I wanted to proceed and inform me of possible risks down the line. They did not do that, they mentioned the plug and told me I should take it to a mechanic but didn't stress the risks AT ALL of what could happen. Those kids are inexperienced, straight out of high school employees who don't know anything besides how to do an oil change and now they're costing me money and I can't even drive my car because I could destroy my engine if all the oil spills out. I will NEVER be returning to oil stop and the fact that they're not taking responsibility for their mistake is absolutely ridiculous. They know what they did is wrong and neglectful. Super shady business. The main manager will be hearing from me and I expect more than just more excuses. They should be the ones paying for these damages.

Malfunction
Laith A.

I stopped on Sunday 12/04/22 for oil change, service was good but left with System malfunction alert, I went back to the oilstop , they checked and concluded that there is nothing they can do. Now I have to drive more than 2 hours to Brookings to the nearest Mazda service to figure out what is the problem

They really do live up to their motto.

They provide the BEST service with the best attitudes, are so helpful, and go out of their way to do the job right. No pressure sales. Love the crew that work there. Have been going to them for a few years now and will continue to give them my business.

Drive in oil change!
Lauren W.

Best customer service - hands down. I can't believe I've never been to a place like this before. Amazing and friendly, fast, easyyyy. No more hassle with getting an oil change. Price of service was a little higher than expected, but worth all the other perks of visiting this place. They do try and sell you other products with rationale for why you need certain items, but do not pressure you when you decline any additional recommendations. I would highly recommend this place to literally anyone.

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8 months ago

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3 months ago

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Jay F.

Hi, Alexis. Thank you so much for leaving us a stellar review!

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1 month ago

I took my sons in yesterday and I had to leave a review. The service was outstanding and customer service was excellent!

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5 months ago

Way to expensive. Lied about oil pan plug.up charged service without asking. Shady as hell.

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6 months ago

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1 year ago

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2 years ago

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5 years ago

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4 years ago

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Jay F.

Thank you for the review T A!

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2 years ago

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4 years ago

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Jay F.

Thanks for stopping in Marty, we appreciate the review!

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4 years ago

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3 years ago

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3 years ago

Great, friendly service that is fast. You wait in your car and they give you a beverage.

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7 years ago

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4 years ago

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4 years ago

man they always get it done on my way out of town for road trips!!!! plus the guys that work here are a bonus to look at

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Jay F.

We appreciate the review Andrea!

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4 years ago

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3 years ago

Awesome shop! I always come here for oil changes. Very nice and friendly crew. Keep it up guys

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6 years ago

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Ask the Community - Oilstop Drive Thru Oil Change

Will you be open on Labor Day 9/6?

Hi Rose, our Eureka location is closed on Labor Day.

View All 2 Questions

Review Highlights - Oilstop Drive Thru Oil Change

Love these guys - quick, efficient, kind and happy to put things in lamen's terms for me, the guy with only basic knowledge of automotive care and upkeep.

Mentioned in 5 reviews

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I had a piece of molding underneath my car come loose. I had been here before, to have my oil…read morechanged, I trusted their work and they were open on a Sunday so I brought it in. They clipped the piece of molding back on for me, and didn't charge me. Since I had been here before, I also asked them to do another oil change. When I picked up the car from the oil change, there was a problem. The oil pressure light, and the check engine light were on. The oil level was good, so I took the car home, and then the following morning, I took the car into a separate shop for a second opinion on what was wrong When they ran the check engine light, it said that the oil pressure sensor was stuck. Apparently what had happened, was during the oil change, a prong from the oil filter had broken loose,, and it was blocking the oil pressure sensor. I went back to Firestone and spoke to the manager. I'm sorry I didn't write down his name He called over to the second shop where my car was, and the mechanic at the second shop explained in detail what had happened. Based on the situation and the explanation, the manager. At Firestone agreed to cover the cost of Getting my car fixed. The sensor situation was fixed with no out-of-pocket cost to myself. As I mentioned, I had been here for oil changes, quite a few times before, and nothing had ever happened. I get it, unfortunately, sometimes things happen. It's not that something happened, it's how the shop handled the situation. They absolutely took care of it to my satisfaction, I got my car fixed, and I would still bring it in for an oil change again. Thank you for taking care of me.

My duaghter went in. They charged to diagnose a problem which basically is reading the error codes…read more Needed to replace the catalytic converters. Her car has two of them. The price they quoted for the parts was approximately 100% more than the actual retail cost. The error code indicated that one of the converters had failed. They decided to change, and charge, for both. In addition the price they quoted for replacing a cabin air filter was $74 for the filter, and $24 for labour. The filter actually costs $11. I called and they told me the cost of the parts are what they are charged by Auto Zone. Of course when I checked on Auto Zone this turned out to be incorrect. My perception is that they tried to take advantage of somebody who has very little experience in dealing with car issues. A really terrible experience.

Oilstop Drive Thru Oil Change - oilchange - Updated May 2026

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