I had one of the best customer service experiences I've had in a long time at Doral Auto Repair…read more Before even coming in, John was incredibly helpful over the phone. After I told him my make and model, he suggested I pick up a replacement headlight bulb just in case and told me to come in anytime--no appointment needed. When I arrived, he immediately came out, had me open the hood, and took a look on the spot. Within less than 3 minutes, he had the new bulb installed and working perfectly. What really stood out was what happened next--I asked how much I owed him, and he told me there was no charge. That level of honesty and kindness is rare these days. John didn't try to upsell me, didn't waste my time, and didn't treat a small job like it wasn't worth his attention. He handled it with professionalism, efficiency, and genuine care. Because of that, Doral Auto Repair has earned my trust. The next time I need any work done on my car, this is exactly where I'm going. Highly recommend.

Rating: (1 Star) I…read moreused Yelp's "Get a Quote" feature expecting a straightforward price estimate. Instead of receiving a quote, I got what appeared to be an automated response telling me to "come in." The message looked scripted and didn't address the request for pricing at all. After I replied again asking for the quote Yelp indicates businesses will provide, the same scripted response was essentially copied and pasted back to me. Only after pushing further did I receive what seemed like a more direct reply stating that their insurance does not allow customer-supplied parts due to liability concerns, followed by a note that they offer a 3-year/36,000-mile warranty. That explanation would have been fine if it had been stated clearly from the beginning, instead of sending automated responses that avoided the actual request. Consumer Education: When repair shops purchase parts, they typically buy them at wholesale cost and then apply their own markup in addition to the shop's labor rate. There's nothing inherently wrong with making a profit--every business should. However, when customers ask for a quote while supplying their own parts, it can reduce that margin. Based on more than 20 years in automotive retail management and sales, my personal conclusion is that some shops simply prefer not to quote jobs where their parts markup isn't included. The bigger issue here is the Yelp listing itself. Yelp allows customers to input the vehicle, describe the work needed, and press "Get a Quote." If a shop isn't willing to provide quotes--or only wants customers to come in--then that option probably shouldn't appear on their listing, because it creates a misleading expectation for consumers trying to comparison shop first.

Wow so many good reviews. Came and luckily there was no wait. Nicholas motioned me to pull in and…read moregreeted me. I let him know I was here for my oil change. Got some other things they suggested. Devonte was working the computer and was friendly Nicholas reappeared showing the air filter is still good. They gave me recommendations and didnt feel I was being sold somwthing I didnt need. Truly happy coming here. Kudos to Devonte & Nicholas

Rolled in with a recently purchased 2004 Acura. The guys advised me not to change the fluids, as it…read morelooked like it had just recently been serviced, but they did fill the tires and replace the wiper fluid free of charge. They were very kind, accommodating and complimentary of my new purchase. Will definitely go back to these guys in a thousand miles!

They oil changed and serviced my car friendly, quickly, professionally manner checking every…read moredetail, topping off my washer fluid. I highly recommend E-Z 10 Minute Oil Change! One of the best places to bring your car in San Leandro!

Did a quick oil change. Prices reasonable and he offered suggestions and did not push to buy any…read moreother services. He even showed me the oil stick when he was done. The previous people that we went never did that. I now have another place as backup.

Jimmy and crew are the real deal. This is my go to service center where they are always courtesy,…read moreknowledgeable and know their stuff. Kristen calls me to let me know of the mechanics findings and what they recommend. I trust them and highly recommend them Kudos to Jimmy, Kristen and Louie.

I'm very satisfied with the work done by Precision Auto Mechanic on my Toyota 4Runner. They…read morereplaced the entire engine, which is obviously a major job. After a testing period, I experienced a few issues, which can happen with work of this scale. What really stood out is how they handled it: they fixed the problem promptly, without charging me, without complaining, and without me even having to ask. They fully stood behind their work and took care of the necessary adjustments. The truck now runs very well, and I truly appreciate their professionalism, honesty, and sense of responsibility. It's rare to find a shop that handles a big job and the follow-up this well. Highly recommended.

Big O tires was a real pleasure to deal with…read more One of my tires went 100% fail on the 580 highway yesterday. I had AAA come and put the mini spare on, so I was a highly motivated buyer for a new set of tires. I shopped around and found Big O - by far the easiest to response - talking to a human, and could do the job immediately for a good price I couldn't even get Costco on the phone. Menu loops Fluer at this branch was particularly helpful. They even arranged a cash discount. And were nice to my dog

Fleur made all the difference So professional and informave…read moreAnswered all my questions and made me feel comfortable snd well taken care of after a flat tire caused by a huge pot hole in the pouring rain!! They've made a new customer for life! Sandy Getsonian

I needed an oil change and They were fast and very helpful. Very informative on what they see and…read morewhat i need. Definitely will be back for other things. It also helps that it's up the street from my office. The price is very reasonable also.

I have a door handle that needed to be fixing and it's not finished. I don't see Bob there anymore…read more What happened to him because he was the best. A lot of people only trust him.

I am a Baller On A Budget !!?…read more So I like to do Preventive Maintenance on my Vehicles!! Oil Changes are very important and can lengthen the life of your motor by years!!! So this I use this Jiffy Lube when there isn't a line or big wait !!! I took my G Wagon the other day!! I have them use full Synthetic Oil and a Quality Oil Filter !! They usually have me in and out , in 30 Minutes!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number # 34 on Yelps Top #50 Most Prolific Yelp Elites Of 2025!!!

First time here and I was impressed with their customer service. It was clean and they were very…read moreefficient. The girl who helped me was very kind and helpful. Fast and easy.

Never ever go to the dealer unless it's a warranty coverage. Especially if you got a great place &…read moremechanics like the ones at 510 Auto Sport. Lai always does such a great job & they always tell you when you need to fix things & instead of trying to force you to fix everything at once. My Oil Changes for Mobil 1 Synthetic are $60 normally and last for 5000miles. I recently was quoted by the dealership for a timing chain, mass airflow sensor which was $2100 but here it was less than half the price to take care of that and more. They're super fair with their prices & definitely value your experience.

This place really saddens me and it disappoints me that I feel taken advantage of and ripped off -…read moreplease take caution. My serpentine belt had ripped and I took it in to see if I could get it replaced. As soon as I pulled up I was approached by a mechanic and I showed him what had happened. He asked me to turn on my car and we both noticed the pulley on the power steering pump was not turning straight and was wobbling. He turned off the car and said that that entire part needed to be replaced, which I agreed with. I asked him how much and he went to get another guy to take a look at it. When he came over he glanced at us and then at the car and said it would cost us $400 total for both the part and labor. In desperation and in need for my car, I agreed and asked him how long it would take. He said 2 to 3 hours, so we gave him the key and left. An hour or so later he calls me and starts off by saying "Oh, you're going to need more work done! The AC compressor is no good! It's not turning, you're going to need to replace it!" Confused and even more stressed out, I asked him how much that would cost. He said it would be $1,000 all together. I started to feel suspicious of it because when I handed the car over, I had no issues with my AC at all. I asked him if the car would still be drivable if I didn't replace it. He made it seem like it would be a very bad issue if I didn't replace it, but I could "temporarily" drive it for emergencies. I told him to not do anything extra but to replace the Power Steering pump like we had agreed. An hour later I went to the shop to wait. No one came to ask me why I was there or asked if I needed help. I had to wait until the mechanic working on my car came in and noticed I was in there. He starts off saying that my car now has a funny noise and that it was coming from my compressor. I felt so upset because my car wasn't making that noise at all when I left it. He told me that he couldn't guarantee that the work he did would be okay if something else happened to it. He tried to show me the price of the AC compressor on his computer to explain why he wanted to charge me $1000. The whole situation seemed very off and I just wanted to pay and leave. I checked my AC and it was working fine and it was blowing out cold air. My gut was telling me that he was being dishonest/suspicious. About three weeks later, the same pulley is now having issues. It is not spinning straight and I'll now have to get that part replaced again. If that part is brand new, why am I having the same issues? I have pictures to show the damage on the pulley on this "brand new" part. We had called them to explain what happened and they told us to bring it back but honestly I don't want anything to do with them and I hope others are cautious if they give them business.

I went to Midas because there was a $39.99 oil change special, was directed to San Leandro, even…read moreput on my appointment request that I use Standard... then originally charged $73. When I asked about it, the person helping me was super nice and discounted it for me. After the higher price and seeing the repair estimates from the inspection, I don't think I'll be going back.

I went in for a simple oil change. After it was done and I got home I checked the oil level. I see…read morethe dip stick sticking out about 2 inches from being seated. Not good. And there is a wire bundle that runs next to the oil filter housing. About 4 inches of the protective wire wrap is gone. I see with my flashlight the chunks of what was sitting on the frame below. The guy took no care in what he was doing. Just a simple oil change. Do Not Go here! Seems good mechanics are a thing of the past.

They are very professional and they are friendly guys. I went one time right before they were…read moreclosing I needed them to check my air on one of my tires they guy was very friendly and checked. Truly respectfully and I'm happy customer an will continue to go back!!

Front counter person was very helpful and respectful, Technician did a good job for wheel…read morealignment. I would recommend to get an appointment scheduled a head.