I came here today for washer fluid top off. Angie did an incredible job helping me today. Even though all the service bays were busy she came to my car with a jug and didn't charge me for washer fluid, poured professionally with a friendly smile. 5 stars for this Jiffy Lube location! read more

I am a Baller On A Budget !!? So I like to do Preventive Maintenance on my Vehicles!! Oil Changes are very important and can lengthen the life of your motor by years!!! So this I use this Jiffy Lube when there isn't a line or big wait !!! I took my G Wagon the other day!! I have them use full Synthetic Oil and a Quality Oil Filter !! They usually have me in and out , in 30 Minutes!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number # 34 on Yelps Top #50 Most Prolific Yelp Elites Of 2025!!! read more

Kinda fatter young Mexican dude working there, tried to finesse any dollar they could. Tried saying my car hasn't even been serviced in years yada yada, charged me for a certain oil because the f150 used the last of the oil I was gone use lol I'm driving a Honda civic haha. I pulled out my Honda service records I had in my glove box and after that he went on to tell me some story about why it would show or do that. Long story short there always gonna say you have leaks and this and that don't fall for it. Two of the workers I seen get dropped off from Lyft and uber so I wouldn't even take advice from them. Also a mangirl that works there with dreads rude to guys but overly nice to lady's read more

They fuck up my car don't come here My car lost all of its engine oil after having an oil change done here. It seems the staff did not properly inspect or tighten components during the service, or something may have been overlooked read more

Jiffy Lube - Leaking oil - Oil Change Stations Near Me - San Leandro, California

First time here and I was impressed with their customer service. It was clean and they were very efficient. The girl who helped me was very kind and helpful. Fast and easy. read more

Jiffy Lube - Clean room - Oil Change Stations Near Me - San Leandro, California

I had a very pleasant and professional experience getting my oil changed at this location just like the last time I came and got my truck done both employees Yahir and Jose and their lead who's name i can't remember took care of my car with profesional courtesy they also help me Dodge a major future problem by letting me know that one of my minor maintenance areas needed to be tended to read more

Great customer service. Special thanks to Rafael, Jeff, and Eladi- fast service for an oil change. Used a coupon on the website for a discount. Great value. Technicians are experts and look out for your car and not just profits! Great team! Normally go to oil changer and first time at jiffy lube- was planning on going this one time but now I'm converted. Thanks to awesome team at Jiffy! read more

took me at the last min and i appreciate it but they charge me double what oil changers charges me and didn't even do everything they do. Didn't wash my windows didn't check my signals or anything like damn read more

Car was done but I was left waiting while the worker handled another vehicle. When he finally came, he charged my card and walked away without confirming payment or offering a receipt. Poor communication and professionalism, and not even a next oil change sticker was placed. Poor customer service overall. read more

Came in for a oil change and was told I have a transmission leak took it to the dealer and they said it was nothing wrong but the people who changed your oil just let the oil spill everywhere. So now I'm out of $350 for a diagnostic because you guys claimed something was wrong and it wasn't :((smh read more

Had the best experience. Efficient, thorough, friendly service. Shout out to Celeste and Tina for making the process smooth and being awesome overall. Will definitely return. read more

I returned a few months later for an oil change! I felt so positive about coming here. When I left I didn't have a care in the world. Until I started noticing all the oil puddles on the ground whenever I parked. I return tell them I'm leaking oil all over the place. A person goes downstairs I assume all he did was wipe all excess up and make sure the filter was snug. You're good to go! Says one of the employee's. Long story short my car was still leaking oil. So now I take it to Firestone the Automotive Tech. Told me that when the new filter was placed on, it did not include the rubber seal!!! Which when done correctly keeps oil from leaking at the filter! Not very happy with this Jiffy Lube location! That was a rookie mistake! I had to purchase absorbent sand for all the oil stains plus pay another place that I could have gone to first but I didn't to redo the job. read more

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If I could give 0 stars I would. Horrible service. Take forever. Always new employees. Horrible business.

I just had one of the best customer service experiences ever at Jiffy Lube thanks to Alten, Eli, and Anika. From the moment I pulled in, they were welcoming, attentive, and genuinely focused on making sure I felt comfortable and well taken care of. Getting an oil change isn't usually something I look forward to, but they completely changed that for me. Alten walked me through the process in a way that was super clear and easy to understand and Eli made sure everything moved quickly and efficiently while still maintaining quality service. Anika was incredibly personable and warm, checking in with me to make sure I had everything I needed while I waited. You could really tell that the team enjoys what they do and takes pride in creating a positive experience for their customers. They weren't just trying to get me in and out. They actually took the time to talk to me, answer my questions, and ensure I felt confident in the service they were providing. That level of care and professionalism doesn't go unnoticed and it's what will keep me coming back. Huge shoutout to this trio for going above and beyond. If you're looking for a place that values not just your vehicle but you as a customer, I highly recommend this Jiffy Lube location. 10 out of 10 experience. read more

The last 4 times I've gone here I felt ripped off-they didn't wash any windows, vacuum, nor give that talk when they list everything they did. I only drive a few hundred miles a year and the last time I came here was because my car was showing the oil light (after maybe 250 miles)- I'm pretty sure they didn't even change my oil last time. I just checked my air filters and they were filthy and the interior filter smelled like a dead rat- which means they never checked the air filters. Never returning to this place again-don't know why I did return. read more

I was in a hurry, so I called first to see if they could help me and how long it would take. Exactly the amount of time Angel said it would take, that's exactly how long it took to change the oil in my car. Now, I can drive safe and happy I highly recommend this specific Jiffy Lube. Very professionals, quick service, very polite, friendly, explained to me everything. I definitely will go back next time I need oil change. Angel it's the best! Thank you everyone @ Jiffy Lube!! read more

BEST EXPERIENCE since DAY ONE coming to this Jiffy Lube at San Leandro for an oil change. I came here with our cars for the first time a couple of months ago and Jeff who was in charge at that moment, took his job very seriously by providing us with TOP-NOTCH Customer service. He literally went beyond our expectations. First of all, he welcome us with a smile and ready to offer his services. He shared the long list of inspections and we were very surprising of all the items they service on the package of inspections, because it explains the importance of safetyness of having your car to drive in very good conditions and that is what this shop provides. I highly recommend coming to this location especially when Jeff is around because he is great example transmitting to a customer that safety mode that we all need as customers when anyone touches anything under the hood. read more

Went here for an Uber Inspection, which should be free... but that isn't the issue. They were charging $40 for the inspection. So we thought, okay maybe we'll see if we can find another place... but it is pouring out. My husband goes back in and they say $50, 10 mins later. Instead, my husband asks if he can have the inspection for (which is a free download online) so we don't have to print one out for them.... The worker says they charge $50 for the form LOL WHAT?! Long story short... IF ANYONE NEEDS AN INSPECTION FOR RIDESHARE, DO NOT GO HERE!!!! read more

One employee, tried to close the hood with the brace still in position, he bent the hood. I heard a crack, but didn't think anything of it until I saw him paying closer attention to the hood. He went to go do something else without owning up to it. I looked at the hood and sure enough the hood was messed up. I spoke with the manager, and he was accepting of the situation and said he will reach out to the regional manager. A week later I was told they are not going to do anything about it because it is minor. I said if it is minor why not cover the cost at your body shop of choosing? This situation speaks volume of Jiffy Lubes lack of professionalism and top-down work culture. Will not go back and do not recommend. read more

I gotta give it up to Jiffy Lube, they do a lot more than just change oil!! As someone who worked on my own cars for years, I was always wary about taking my cars anywhere for maintenance, especially a quick change oil place. So when I'm in places like this, I tend to pay attention to everything. First of all, they use the highest quality oil, they use Pennzoil. They look up what oil your car takes, but you can tell them what you've been using also. They have a checklist that they use to make sure they don't forget anything, and you can hear them repeating it to each other out loud. I knew they checked fluids and the air filter and refilled or replaced your air filter at your request for additional cost. What I didn't know was that they diid things like rotate tires, flush and change brake fluid (I overheard someone having this done) and other maintenance type work. I bring both my cars here for service, and once your cars are in their system, everything just flows. The longest I've had to wait was about 40 minutes, but I try to come when they're not too busy. I don't know if all Jiffy Lubes run like this. Like all good businesses, it starts and ends with good people, and they have some really good people working here!!! read more

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I reviewed this company about a decade ago and gave them 1 Star. Now, I am back 11 years later to say nothing has changed. I needed an oil change and they were close to me. They changed the oil and filter and gave me my car back with the Check Engine light on. They denied they did something to cause the issue. How is it that I brought in a car with no issues and now I leave with an issue. They said it's probably the spark plug but they are not responsible for changing it. You broke it and now you refuse to even attempt to fix it. Now I have to go somewhere else to figure out and pay to fix what they broke. I am so upset right now. If you love your car, stay away from this awful place. read more

I visited the Jiffy Lube at 15018 Hesperian Blvd in San Leandro, CA on 11/4/24. I arrived at around 11:30 a.m. and the wait time was reasonable. It has been a while since I had visited a JL so the $112.99 charge for a synthetic oil change came as a bit of a surprise, but costs go up, and I understand. In addition to the oil service I had them replace my windshield wipers. Total bill came out to $164 (before tax) My issue came when I arrived home and reviewed the invoice. According to the invoice they had completed the service checklist for all the services that come with their Signature Service. According to the invoice the Quality Inspection was completed by N CHHEUN, and they vacuumed my floors, washed my exterior windows and checked/filled my windshield washer fluid. Needless to say, none of these services were performed. Based on these lies I have to wonder what other checks (transmission fluid, brakes, radiator etc.) they also skipped. And to top it all off when I called them to bring this to their attention the person who answered the phone (and did not identify himself) only had to say "I'm sorry we missed these". I'm just wondering how many others customers were "missed". Needless to say I will not be back. read more

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I needed to get the recommended oíl change and decided to pull up to this location. When I pulled up, Quincy greeted me and guided me to drive up the bay. I exited the vehicle and Tristin also greeted me and motioned me to the lobby. They went to work on my G ride. I let them know I wanted the badic service and don't suggest everything under the sun cuz Im a chick. Highly Recommend and def check them out. read more

Really good customer service and Rafael went above and beyond with his efforts. Love the crew here and would definitely would come back. Great work team! read more

Only place I've ever taken my car for oil changes. I've been coming to this location since I bought my car in 2016. I've always received prompt and courteous service. I'm baffled by the low ratings others have left and have to wonder what attitudes they carried in with them. I've never been upcharged and the quote they give you to sign before they do the work is what I end up paying. read more

Just drove out of there with my mom's Honda that's been neglected for some time. I was told by the dealership that it needed new cabin filters and I noticed that the AC was no longer blowing cold air but instead warm air. Went to Jiffy Lube on a whim and was SO GLAD that I did! I asked the gentleman who changed the cabin filter if he could also check why the AC's not working and after a quick diagnosis, he told me what needed to be done. He ordered the parts right there and then and to my surprise it came within the hour and I drove out of there with an AC that blew ice-cold air. Thanks Jiffy Lube! Your staff is knowledgeable, price was reasonable, and I will definitely recommend this place for any of your car's needs! read more

Right around the corner from my spot with fast, consistent, and efficient service. The guys will recommend something after checking everything out and will give meaningful feedback on the options. So glad I decided to go to Jiffy Lube because I can drive up at any time and get my liquids topped off for free in between oil changes. The first time I tried this place out was because Zum required an inspection from Jiffy Lube specifically. They found that my two front tires needed to be replaced. I quickly replaced them and returned to receive a clean bill of health for my car. The second time was for an oil change per a recommendation. read more

Jiffy Lube - Coffee, TV, magazines, and restroom facilities for waiting customers. - Oil Change Stations Near Me - San Leandro, California

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They don't let you sit in your car anymore, they take a lot longer now and their prices have gone up. The trade off is you get a little more: they clean your windows and vacuum the front of your car, but still not worth it to me. Make sure you use at least a $10 Coupon from their website. They wouldn't honor my other coupon even though it said it was good in California until the end of the month. Prices are $50 for standard and $75 for high mileage blend, $95 for full synthetic. There were 2 customers as head of us and we had to wait about 40 minutes. Staff was friendly and they have a restroom and key rig coffee in the waiting room. read more

Jiffy Lube - 7/13/19 prices - Oil Change Stations Near Me - San Leandro, California

Service was terrible Mgr. name Sterling unprofessional did not provide all services that they give. had to ask him to top everything off,check my differential air my tires after he said he was gonna do it. He still didn't do it. I had to mention it again. I questioned him on it and he said he was busy. He get to me in a minute. The workers were apologizing for his misconduct. i'm given one star because of the Mgr.. read more

Professional team! They are my go-to to get my oil changed on my BMW and my suv! Super friendly and they get the job done! read more

Honestly Sebastian gives the best customer service. He will first give you the price for your service and ask you if your okay with it. Then continues to test your battery, checks tires, and gives you recommendations about coming up services. Been there a couple times and will be definitely coming back. read more

Their customer service was really bad when you greet the staff they don't greet you back it's like they don't wanna do their job. They are very rude when asking questions about the vehicle, overall this location is not a good place to take your vehicle to. I would never return for a service to this place read more

Jiffy Lube - Oil Change Stations Near Me - San Leandro, California

I do like Jiffy Lube and I have been going here for years but it was really disappointing today to see signs that said workers and customers MUST wear masks due to coronavirus but literally only one worker of four, looked like the manager, was wearing one. The kid who took my info from TWO FEET away, was not wearing one. He was also within two feet of his coworker and other customers several times. Exactly NONE of the dozen or so customers I saw pass through, other than me, wore masks. So their signs mean nothing. Do better, Bay Area. =/ read more

They are horrible. Trust me just don't bother going you will be disappointed. , and out of money fixing something they broke on your car.

If you need an oil change, seek services elsewhere. I have tried getting an oil change at this location twice already, but end up leaving because they are inattentive of customers. I have gone early in the morning when there is no wait, only one car in front of me, but the wait to even have someone check you in is too long. There are employees standing around smoking, meanwhile cars are waiting for service. Two strikes is enough for me to not want to return to this location ever again. read more

I needed to get my oil changed they ended up Cracking my oil pan and then putting sealants over it trying to cover up their mistake and then not even telling me so now I have to pay almost $800 To have my oil pan replace thanks Jiffy Lube read more

This is probably the worst place that I ever been to to change my oil I went and then they told me it was gonna be 40 minutes to get my oil change and my radiator drain went to get some to eat came back they haven't done nothing to my car they told me my bolt was scraped went it wast they did it them self and try to blame the other oil change dealer waisted my time whole hour for nothing to be done to my car left mad with a scraped oil bolt 0 starts read more

First time go in g there - the day before Thanksgiving. I just dropped in hoping they could change my headlight bulb. I was warmed by other places to be ready to wait a few hours. These guys had me in and out in about 20 minutes. Everyone was very friendly, clean shop, and the prices were reasonable. I will def go back when it's time for an oil change! read more

I usually go to the San Francisco location but I was working in San Leandro and needed an oil change badly. Maxwell provided such a pleasant customer service experience, I was glad I went to this location. I was in and out in like 15 minutes, super fast and efficient. He was professional and a good sport when it came to my barking dog. I think Jiffy Lube should know they got a gem of an employee and hope I get that experience again when I come back. read more

I've visited the Hesperian location twice in the last month. First visit was for oil change. I saw and sensed a change in the environment then. Much more professional than my visit about 3 months ago to replace a headlamp. It's now under new management: Boss Lady Jessica M. Working harder than her team, lol, and good at it! Thorough, and extremely knowledgeable. Today I went in to find out Y I smelled burning rubber after driving my vehicle for more than 20 minutes. Miss Jessica investigated and made some recommendations, suggestions, etc. 5 thumbs up "Boss Lady" Jessica! read more