These guys are so nice and accommodating! They were honest when I told them my mom's transmission was starting to slip and the fluid was dark, that a service had a 50/50 chance of making things better or completely crashing the transmission. My mom took the risk and they changed her transmission filter and fluid, noticed it was also low on engine oil and added engine oil. Car is back on track! Price was great too! Thank you Quality Auto Care read more

Very dis-satisfied !!! I Owen a 2016 VW and I needed spark plugs , coils replaced.I only needed the labor done,I bought all new stuff. The next day, it was all bad! My car was still mis-firing, so I brought it back. They want to charge me another$120 for a diagnostic test,I said ok. They told me, I need a whole new engine.Come to find out, the spark plugs that I bought were not in my car? and the ones they put in, tor up my motor permanently. NOW WHAT ? I'm stuck! not the deal. read more

I dropped off my 2009 Honda accord here 2 weeks ago and the service I received was excellent. The price was reasonable compared to other shops in the area. They also guaranteed to finish the job 3 days faster. The guys working here definitely know what they're doing. read more

I've said it a hundred TIMES if you live local in Castro valley or Hayward and you need a MECHANIC THAT YOU COULD TRUST !! AND A RELIABLE BUSINESS !!! That is rare nowadays !!! You need to go see this place. !!! Quality Auto Care across the street from the movie theaters on Castro valley boulevard I would recommend my mother to go here My daughter my sister any family member. It's hard to trust people nowadays and these guys you definitely trust Thank you again for awesome job and always doing me right !!! Nowadays it's getting hotter and hotter I brought my AC in not working at all I left the parking lot blowing cold read more

Was not pleased at all !! I was there before they opened. Left my car . Called them to check on my car at 2pm . No answer, then went back to there shop. They totally bypassed working on my car and instead was working on about 12 other cars . Was it because I was black? Discrimination !!! that is what it is. I took my car away from them. I will never go back to there business. If I could give them a half of a star I would. If you are black don't spend your money with them. read more

Unfortunately I have to give them at least one star, which they don't deserve, to post this review. Following up on my prior review, San Leandro Honda identified that Quality Auto Care had incorrectly installed my brake switch, leading to significant brake damage costing me nearly $2000. Despite sending Quality Auto Care a demand letter for reimbursement, they failed to respond for almost three months. Subsequently, I initiated legal action against them in small claims court. Interestingly, the day after they were served, they attempted to settle by writing a check to the Bureau of Automotive Repair (which wrote them a citation). Given the disruption and inconvenience this matter has caused, I chose not to accept their check and will proceed with the legal process in small claims court asking for more than the check they wrote me. read more

I really like this repair shop. Very transparent communication and they are not trying to upsell things that are not needed. The price was very reasonable and the schedule was very accommodating. read more

I think it's time for all of them to retire. My vehicle is never fixed right and weird thing is- I always leave there with them saying something is still wrong. After they collected the money. I think they do alot of volume but they definitely do not do a thorough job. It's always done quick yes but rush rush is merely a way to get the maximum rotation of cars in for them. Dosent mean it's good for us unfortunately. I even smelled alcohol this time on the techs breath. Very sad. And fyi- car is not fixed right yet again. read more

What can I say besides these guys are great! As I know very pothole about cars they take The time to explain what needs to be done and they are always fair. read more

Quick reliable and I don't know any other place that can beat their prices I came for oil change and they got me in and out in 20 min read more

Quality Auto Care - Serve oil change right away - Auto Repair Near Me - Castro Valley, California

Great place with honest mechanics. Anthony and Vu are always attentive and will certainly let you know from the get go if they aren't able to service your vehicle or if there's nothing wrong with it... which is rare these days. Depending on what's wrong with your car, they'll usually do a free diagnostic to find out, but again, if there's no issue or if it's a simple fix, they'll tell you... unlike other mechanics who would just take advantage of a customer with a huge diagnostic fee or lie about what the issue is ending up costing you an arm or a leg. read more

I've been meaning to leave a review about this shop and it's long overdue. These guys are one of the best mechanic shops in the bay. They work so fast and are very affordable. The quality of service is just fantastic. This mom and pop shop is underrated and well loved by the community as well. Andy, Anthony, and the rest of their team go above and beyond in my opinion to care for any vehicle that comes in. They're honest and trustworthy as well. You just don't find a lot of these shops anymore. read more

Quality Auto Care - Brought my 83 944 in because I only had 3rd gear on the way to work. Within an hour, they already fixed the issue and they charged so cheap! - Auto Repair Near Me - Castro Valley, California

This shop was the only shop that was opened when all the shops around me were closed. I had to get an oil change, a light bulb replaced, and a wiper replaced. I give them five stars for the following reasons: 1. Fastest service I ever received. I believe I checked in and out within 30 minutes with all those services. 2. Reasonable price. 3. They had the right parts already so I didn't have to wait around for the parts to arrive from suppliers. 4. Close proximity to my home. read more

We cannot say enough about how much we love this business. The prices are extremely fair and they are HONEST as they come. My husband even took his car in once thinking something major was wrong and they said it was something very minor, they fixed it and charged very little. They are very friendly and accomodating as well. Highly recommend!! read more

My car was overheating so I took the car to these guys and they replaced my radiator on a Tuesday. On that same week on Saturday I was stuck on the freeway from my car overheating and had to get towed. Come to find out they installed a torn upper hose to the radiator that was leaking coolant all over causing it to overheat. When I went back to the shop they said that the pipe bursted but it looks like a clean cut to me and should be hard to miss if you're installing a new radiator. I wouldn't recommend them to anyone. read more

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I needed to change my oil on my BMW. Called the shop and they told me to come by as there isn't a long wait. Oil change was done in less than 30 minutes and the mechanic also filled up air on my tires without me asking. Most mechanics will not do that on their own. I brought my own oil so they charged $30 for labor and disposal of old oil. Price is reasonable. Will be back next time. read more

We are multiple car family and found out about these guys last November. Since then we have had 3 of our 4 car's serviced there and we are very happy with them. In all cases they have been clear about the problem, worked quickly and always showed us old parts. The pricing has been lower then similar work done in the past by other places. We have referred 3 friends and all 3 have had good experiences as well. read more

Great Place. I'm new in town in Castro Valley. I was looking for an honest place where I can get my brakes fixed. I found Quality Auto Care. They replaced the rear shoes and drums of my Corolla. However, a couple of days later, the new brakes were screeching as if they were worn-out. I took it back to them, and they replaced them at no cost. They have a good warranty. Now, the noise is finally gone. I will continue to go to this place for other services in the near future. read more

They were able to do a same day oil change for around $40.00. I dropped off my car and they called me a couple hours later to pick it up. Fair prices and good service. read more

The gentlemen here are extremely rude and play games. Do not, under any circumstance, take your car to them. We dropped the car off on a Thursday and by Friday afternoon, the car was picked up to take it over to Larry's, because they were so terribly rude on the phone. Poor customer service and no attention was given to the car. Shame on them. Looking forward to paying Larry's for the service provided. read more

These guys are simply the best. Knowledgeable, honest, efficient, and always reasonably priced. That's why I've taken my cars to them for many years now but last week they did something that compelled me to write this review. My check engine light was on, and it turns out it was something serious this time. Instead of simply quoting me the price to fix it, they took the initiative to check the warranty on my almost 10 year old van, and found out that the manufacturer had extended the warranty for this very issue. They advised me to go to the dealership, wrote down everything I would need to tell them, and sent me on my way, ultimately saving me $3000!! These guys really care about their customers. Thank you Quality Auto Care! read more

Very quick! Very efficient! COVID compliant. Though the place doesn't look like big pro auto care shops, you can feel that they are more focused on what they do. read more

Honest, good work done with a 30 warranty at a very reasonable price. Will definitely be returning and recommending.

I was looking for a place to do my smog and this place was quick, cheap, and everyone was nice! I would recommend this place to anyone and look forward to coming here for car repairs in the future read more

This auto shop is fair and reasonable. Vu and Anthony always take care of the problems I have with my automobile and they will tell me like it is and give me options to fixing my vehicles. They treat me like family..THANK YOU GUYS!!! read more

not recommend everyone go to fix your car here. very unperformance. is you don't know everything about car. they will ask you large of money. I fix the ac last year spent 600. now just past few months. they stop wroking. if you sak them is any problem? they will say that us normal. never comeback is store. is yelp have 0 start. I will give they 0. read more

I've been doing business with them for many years with every repair a success - and Anthony is very knowledgeable! On my last visit, I had an alternator replaced & a major oil leak repaired with a price that was unbeatable! As a result of their good service and competitive prices, they're often busy but worth the wait! read more

I found them as I was in a truly investigative mind frame combing Castro Valley and San Leandro for ANYBODY who could work on my brakes without charging an arm and a leg. Though there are lots of great places, these guys were the closest to me and the best. They charged half what I was being quoted by a national chain. They do this cool thing where they actually show you the part they replace which makes you feel better that they did the right repair, but I already was happy just with the price. I brought my car in at 10am and it was done by 3pm. They usually work pretty fast. I would bring your car in as early in the day as you can (they open at 8am). He even tightened my parking brake because they said it was too loose. Just the nicest guys, too. Their front office is tiny, so it's best to leave your car and then do something else...don't hang around! There's really no waiting area unless you like watching mechanics getting their hands dirty. Oh, and my wife brought in her car and they told her it still had 60% left on the brakes so she could still drive it a couple more months. In that case they do charge about 20 bucks for the labor. I didn't see they were up on Yelp yet (or anywhere for that matter) so I thought I'd write this and hopefully this gives you enough info. read more

I dropped in here because it was across the street from O'Reilly, where I bought a part to fix my broken heater/air/defrost, and they told me that Quality Auto Care was the closest place that could help me put in the part. I explained the problem to the guys and they helped me RIGHT then and there (even though they were working on other cars) and explained that the problem in fact was not what I thought it was. I decided to leave my car there so they could diagnose the problem. I always cross my fingers that I encounter honest mechanics since I don't know anything about cars and feel that I've been taken advantage of in the past. Vu was very nice and several hours later, after ordering the part I needed and showing me which part he replaced, I walked away with a heater/air/defrost that worked perfectly for about $160. I'm not sure if this is a "cheap" price, but it is definitely a MUCH better price than what Honda was offering, which was a $130 DIAGNOSIS (OMG I am avoiding Honda dealers at all cost). Also, they were SO nice and accommodating. I don't know many places that allows people to just drop in and within a few hours fix the problem. So thank you so much Quality Auto Care! read more

If I can give a 0 star I will. If you don't know cars they will charge you a lot of money. I don't know about cars and this is the first time ever I went to a independent auto shop to get my oil changed.THEY TOTALLY SCAMMED ME. When I ask them for the price they say it will be around $70-75 FOR OIL CHANGE because the synthetic oil they use cost $10 per liter. And I questioned because from what I heard they usually cost $50-60 and they DIDNT answer me. But I didn't want to be a jackass went along with it hoping I will get some premium oil. After I got the bill it shows the synthetic oil ONLY COST $7.4 per liter and LABOR FEE is $30!!! What in a world changing oil cost $30. After asking around, one of my friend as their regular customer actually is just did his oil change not long ago and only cost 40 something. If labor is 30 does his oil only cost $10? The numbers don't add up. (I don't know if the following things are no normal or not but I will just include it just to be clear. I also asked a few thing(clean/dust off engine air filter and add some air to the tires. They told me they can't clean/dust off the air filter only way is to replace it, also on the bill page it says air pressure regulated to 35 psi, however, in car I only see psi went up 32-33 where before was 31-32.) Stay away from them if you are not their regular customers they will rip the hell out off you!!! read more

Quality Auto Care - Here is the bill page - Auto Repair Near Me - Castro Valley, California

Thank you yelp for helping me find my new mechanic! Anthony is very knowledgeable about his stuff! I brought in my Camry having no idea what was wrong with it other than my check engine light was on. Ended up being my spark plugs just needed to be replaced. He also noticed my brakes were about 50% (whatever that means) but said I can still use them for a couple more months till I would need to change them. When it came to the bill he broke it down for me and explained the cost of parts and labor. His prices are fair. Let's just say when I handed him my credit card I didn't feel like he was overcharging me. Thankfully he is not like the other mechanics out there who will try to take advantage and rip you off. read more

I would give no stars if I could. This place damaged my sons car while it was in their shop. We took it back four times to make them fix what they damaged. Of course they denied damaging the car. Now we have to get rid of the car. When they removed parts to fix the original problem they damaged some other part, didn't shake when we took it in, they didn't fix it correctly after taking it back several times and will cost to much to fix ELSE where. They knew ever time we took it in and picked it up, it was not fixed correctly. read more

Vu and his crew are mechanic angels. My father has been going to this place for years with his cars and after taking my Mini Cooper to countless other mechanics who couldn't identify the reason why my check engine light kept coming on, I took a chance with Vu. Thank God! Vu found that my timing chain tensioner and valve cover needed to be replaced and because he took longer than expected and values my dad's business he only charged me for the parts. I was blown away by his skills and generosity. Thank you Vu and crew!!! read more

My car had a starter problem, so apparently needed to be fix soon. Anthony (I think he is the owner) took me in on the same day on Saturday. Diagnosed the problem the fixed it on the same day. They even showed me the bad starter and explained the problem. I am taking away one star because I believe they have more than 100% markup on the parts. I was charged me $180 for the after market starter, that you can easily get for ~$90. read more

I called today to get an estimated time for an oil change. The person that answered the phone was annoyed and said to just bring the car and they'll call me when it's done and hung up. I thought that was rude, unprofessional and I will not be taking my car there. read more

very good. they know what to do at a very fair price. try them and you will be going back. I bring my lexes es 350, mercedes clk500 and expedition. read more

Found a nail in our tire at 4:48 pm. The Man called two other auto shops but they were closing and didn't want to take our car. He called this place, hoping for the best. Thankfully, they said they would take us, no problem. Tended to our vehicle right away and was on our way in less than 15 minutes. Thank you for saving our @$$es! read more

Brutally honest shop. Their hourly rates are about $100 dollars/hr and that's as low as you can get in the bay area. They don't try to lie to you, they tell you what they know. Reading some of the reviews saying they can't figure out the issue, that's a common issue in automotive repair. Usually if your car is like that, that means it's been in some serious neglect and needs more attention than just a $75 diagnostic fee. They do mark up parts on their end a lot, but the upside is that you get their warranty with it. If you buy your own parts, you automatically assume responsibility for said parts and extra labor required. read more

These guys continue to put honesty and customer service first. I've been here a few times and they either identify the problem or they turn you away because you don't need anything (hard to find honest mechanics) Most recently this was Andy (the young gun) I live in SF but will continue to bring my business here. Keep up the great work guys! read more

I'am writing this review because of bad service all around i had experience from Certified Tire & Service Center. I took my van there for them to do timing belt, struts and shocks replaced, i bought all the parts and all they had to do is install it which is labor only. I spoke to German the store manager and he told me just bring the car in and they will take care of it. The next day i called them to check the status of my car, they told me they can not do the timing belt due to liability. REALLY then why did German store manager said they can do it? If that was the case i should not brought my car there from the beginning and wasted almost 2 days. No phone calls to let me know that they can not do the service, REALLY BAD SERVICE ALL AROUND... be aware of what other customers is saying about this place, check the YELP reviews and you will see... To make the story interesting i took my van to Quality Auto Care for them to do the service. I spoke to Andy and ask him if they can just do labor and i will supply all the parts they need, not only he gave me a great price he also gave me warranty on labor. One hour later he was working on my car already and said it will be done the next day. Wow fast service and from now on i will send my family and friends to there shop and recommend any one that need service on their cars, i will continue to go with them until they retire... read more