I always have a great experience at Oh La La Nail Spa! Today I had an appointment with Katie, and she was absolutely amazing. She was professional, friendly, and did a fantastic job. I highly recommend both Katie and Ooh La La Nail Spa if you're looking for excellent service and beautiful results! read more

This was my first and last visit to this salon. I'm in town visiting my sister and had to arrange childcare for my two babies just to make this appointment. I got a gel manicure and a regular polish pedicure. They didn't have a matching regular polish for the gel color I chose, so they had to find a "similar" shade for my toes. After my pedicure, the tech left the toe spacers in and disappeared. I waited about 30 minutes while my aunt finished, and by the time I went to get waxed, the polish on my right foot was already smudged and ruined. The tech came back to fix it, but she only applied one coat to the damaged toes, leaving three of them noticeably lighter than the rest. The receptionist repeatedly told me regular polish takes 4+ hours to dry. At this point I had already been at the salon for nearly 3 hours and needed to get back to my kids. I still paid the full bill -- approximately $120 plus a $21 tip. More than two hours after leaving, the polish on my left foot was also badly smudged and almost completely off my big toe. That night, my feet were literally sticking to my sheets because the polish was STILL not dry. By the next morning, both feet were completely ruined and polish had transferred onto my bedding. I contacted the salon and originally asked for a refund for ONLY the pedicure portion. They refused and told me to come back and have it redone. I wasn't comfortable doing that, especially after spending nearly 3 hours there the first time and traveling with two small children. Then, within just a few days, my GEL manicure also started chipping on multiple nails. I normally get a gel manicure and regular polish pedicure at my salon back home, and they last for weeks without these issues. Because both services failed, I am now disputing BOTH the manicure and pedicure portions with my bank. Very disappointing experience, especially considering I initially only asked to be refunded for the pedicure. Pictures are attached and speak for themselves. read more

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I've been a loyal customer of this salon since they opened their doors. Over the years, I've spent thousands of dollars here and have referred countless friends and family because I genuinely believed in the quality of their work and the way they treated their customers. Unfortunately, my most recent visit completely changed my opinion. First, I received a pedicure--the same pedicure I've had here literally hundreds of times. I happened to see a technician I hadn't been to before, and it was, without question, the worst pedicure I've received at this salon. The service felt rushed from start to finish. My cuticles were not fully trimmed, my feet and toes were still rough when I left, and it honestly felt like very little care or effort went into the service. Because this was so unlike my usual experience, I politely messaged the owner afterward. In all my years of coming here, I have never once reached out to complain. I wasn't asking for a refund or any compensation. I simply wanted to let him know I was disappointed because I have always held this salon to a higher standard. Instead of understanding where I was coming from, I was met with a defensive response. The owner actually sent me screenshots from the salon's surveillance cameras showing me during my appointment, along with timestamps of how long my "massage" lasted. My concern was never whether the steps of the service technically happened, it was how they were performed. A massage can last several minutes and still feel rushed or inattentive. My complaint was about the quality of the service, not whether someone could prove it occurred. As a loyal customer, that response was disappointing and honestly made me feel dismissed rather than heard. To make matters worse, when I checked out after also getting a dip manicure, I was told I would be charged an additional fee because of the length of my natural nails, supposedly due to the amount of product (dip powder) used. For context, my nails are a completely normal length; not long, dramatic, or anything out of the ordinary. The way this was handled was embarrassing. Two employees stood at the front desk taking turns measuring my nail bed multiple times to determine whether I crossed whatever threshold they had set. It literally came down to a matter of millimeters. There was no pricing notice posted anywhere in the salon, and no one mentioned this additional charge before or during my service. It was simply added at checkout. It's not even about the dollar amount. It's about the principle. When you're already paying premium prices for services, surprising customers with undisclosed fees and nickel-and-diming them over a few extra millimeters of product is incredibly disappointing. I'd much rather put that money toward tipping the technician than paying a surprise surcharge. After years of supporting this business, referring new clients, and choosing this salon over countless others, I expected to be treated with a little more appreciation, understanding, and respect. Instead, I left feeling embarrassed, dismissed, and frustrated. This entire visit left a very sour taste in my mouth. Sadly, what was once my go-to salon is no longer a place I feel comfortable supporting. I'll be taking my business elsewhere, and when people ask for salon recommendations, I can no longer recommend this one with confidence. read more

Just called for my regular appointment. All 3 of my favorite nail technicians have left. I ask if there was another woman who could do my nails. No time hi em yet. She said no they only had men. I said I guess I need a new nail salon. She said ok bye. read more

I had a Gel X full set done here. Over the course of that week, 6 of the nails had fallen off. I could not return to the salon until about 8 days after the initial service, at which point I had lost all 10 nails. The salon offered to redo my nails, but only if I got them done that same day. I asked if I could come back next week since I wanted time for my cuticles and nails to heal. They repeated their 10 day policy and offered 20% off if I came in next week. This did not seem reasonable given that every single nail had fallen off, and all of my nails were very damaged. They acknowledged that this was not normal for their Gel X service, yet would not consider a resolution outside of their normal policy. read more

Oh La La Nail Spa - Day 5 after getting Gel X - Nail Salons Near Me - Elgin, Illinois

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If I could give 0 stars, I would! This place is ridiculously overpriced. The receptionist at the front was mean, completely unwelcoming, and didn't smile once. To top it off, they tacked on an extra $20 just to do two fingernail extensions. Terrible customer service and unfair pricing--do not recommend! read more

I was really looking forward to my no-chip lavender pedicure, especially since my mom and I decided to treat ourselves together. We both chose the Lavender Treatment and upgraded to the no-chip gel polish. Unfortunately, my experience didn't match what was advertised. The treatment is supposed to include a lavender sugar scrub, collagen mask, relaxing massage with collagen cream and organic oil, and hot towel wrap. While the products were applied, the massage was essentially skipped. The lotion was quickly patted on, the hot towels were placed almost immediately afterward, and the sugar scrub wasn't actually massaged into my legs. The entire service felt very rushed. What made it more disappointing was watching my mom's technician, Tony, perform the same Lavender Treatment. He took his time, gave her a genuine massage, and delivered the full experience exactly as described. The difference between our services was very noticeable. I will say that my nail polish was applied well, and I'm happy with how my nails look. However, paying $64 for a premium pedicure and receiving only part of the advertised service was disappointing. If every technician isn't able to provide the same treatment, customers should be made aware beforehand. Consistency is important, especially when you're paying for a specific experience. read more

I had a pedicure and my nails filled. The pedicure was amazing! I'd go back for that. I will never get my nails done there again! I was charged for the fill. Expected cost, I believe $40. Then was charged for length, shape and French style painting! And additional $30!! I don't even have long nails and all I got was almond shape. To make it worse the manager/owner did a terrible job!! She said she doesn't usually do nails but she was short staffed. read more

Update: the owner reached out to me & asked me to come back so they could redo it at no cost. She put me with Amee & she was wonderful! Completely different experience. She was gentle & methodically did the manicure to perfection. Her dainty art work was exactly what I wanted. It's perfect. I brought a picture & they said they could do it no problem. They assigned me a young man who obviously didn't know what he was doing. Even filing my nails he rushed & was very sloppy. They're uneven. It was a French manicure with a glitter design. Other staff members came over without me asking & made him redo it FOUR times!! It still looks nothing like the picture. Very disappointed read more

Oh La La Nail Spa - Into picture on the right. Sloppy finished product on the left - Nail Salons Near Me - Elgin, Illinois

I recently switched to this nail salon. I'm always nervous when trying somewhere new because who wants to pay for something and then not be satisfied with it. However, I have been here twice now and seen two different nail techs. The salon is nice and clean, I think I read in someone else's review that it was dusty.... (Eye roll) it's a nail salon...there's dust flying around all the time. My first visit I saw Alex for a dip. I had gotten impatient and had removed my dip myself, which of course resulted in busted up nails that were slightly embarrassing. He did an amazing job and it was probably the fastest dip manicure I've ever had. The second visit I also had embarrassingly trashed nails because of poor planning on my part with timing before family pictures. Vicky was so meticulous and got my nails cleaned up and looking amazing. I have no idea how she did it because they were ROUGH when I arrived. 2 great experiences, I will definitely be coming here from now on! read more

I booked an appointment with Alex as he had very good recommendations from one of my coworkers. This is the only person she gets her nails done by. I booked it with Alex took a screenshot of the booking . I called to confirm my appointment that day. I showed up the day of my appointment and they tried to pawn me off to somebody else . When I said, "no I want Alex," they said, "You didn't specify that you want Alex". I said yes I did and then when I showed him a picture of the screenshot that I took. They tried to toss another lie at me about the way their booking system is. "Alex needs more time and the system didn't allow for the appointment time you needed." I have a regular fill acrylic no chip not a full set just like a fill. I find it hard to believe that that's going to mess up the system with that kind of booking. Clearly they overbooked him and wanted to pawn me off to somebody else so they didn't lose the sale. When I got sick of listening to the excuses, I said "nevermind I will go somewhere else" They said "No, we have other great nail tech." I'm a 20% tipper so they just lost out on a $65+ sale. Nail salons are a dime a dozen. I walked out and went to the next strip mall which had a nail place right there. Just beware- you have to fight to get the tech you want! read more

Oh La La Nail Spa - Appointment confirmation - Nail Salons Near Me - Elgin, Illinois

Got a no chip manicure and they destroyed my cuticles. I was bleeding, in pain and had to use an antibacterial ointment. When I contacted the manager they offered me a no chip upgrade that expires 3 weeks later. I wouldn't be using it within 3 weeks because I was going to be out of town and also my nails were healing. When I asked about it they basically said it is what it is. Don't recommend unless you want bloody cuticles and awful customer service. I wasn't going to edit my review, but since the owner has responded I suppose I will.-- I was messaged on Facebook today saying that they saw my review and will now be changing their policy to 90 days to use an upgrade of some sort if there was an issue at a visit. They also asked me to delete my review. I expressed to them that future clients will be happy with this, but unfortunately, my review is still accurate and that when I was in the salon expressing my concerns, no one wanted to change their "policy" and do what was right in the moment. It was not until I left a negative review that any changes were offered. After expressing that, I continued to get messages full of excuses and finally had to ask them to stop harassing me. Prior to leaving from my last appointment, I cancelled all future appointments and said I wouldn't be back so there is no need to say my appointments were cancelled and make it seem as if it was your decision. The lack of professionalism in the Facebook messages, as well as this comment on my review is mind blowing. read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

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My rating is based on the price, not my experience. I always have had a great experience. My dip nails always stay for 3 weeks or longer. However, I went today and was shocked and appalled at the price! I was charged $5 for the length, $5 for the shape (almond, and then $15 for 4 little designs on top of the $45 normal fee. Nails should NOT cost $70. When I went to pay, the hostess asked if I was offered the new package. I was not. The new package is $25 for everything that should already be included in a manicure.... it includes cuticle care, nail shaping (all kinds), nail length (up to medium), and removal of dip. Even with the package, my nails would have cost the same thing! I will not be going back... I can pay $100 for a dip manicure and pedicure other places. read more

I've always had a hard time finding anyone really good around here. I was looking up some new places for my daughter and I found this place, read all on their page how they use one time use only tools, sanitation was key and blah blah blah. Nothing came out of new packaging or any packaging for that matter. The only thing advertised and was true was the bowl covers for the pedicure. The pedicure itself was just ok. I still have quite a bit of cuticle left and the polish and shaping job is a solid 6/10, not to mention my toes were still wet after like 40 minutes after so they smudged. My daters was ok. She said the guy was a little rough but overall hers look ok.I appreciate an honest review so I thought id share our experience. read more

The first time I went the mani pedi was ok. The 2nd time I went for a no chip mani, the guy got in a verbal fight with another customer, which I thought was unprofessional. Then after 2 days the no chip polish was already coming off so I had to go back and have it redone which cost me another tip. Went back a 3rd time a couple months later and had a cast on my leg. I wanted a no chip mani and half a pedi as they couldn't do anything to 1 leg. They would not discount it at all even though it was literally gonna be half the work!! I said it was a little crazy to charge me full price and the guy got verbally rude and confrontational. The customer service from this guy leaves a lot to be desired. He acted like a jerk. There are many salons in the area I will never go back here. The mani came off and the manager was a jerk. I never raised my voice or swore, nor did I drive aggressively as they have claimed on another review. read more

I'm visiting from out of town and didn't have a home salon here in Illinois. My mother was in the hospital getting some treatment and I was looking for a place to get my nails done while I was waiting. I looked up Ooh La La nail spa on yelp, and decided to try them out. I found the place to be extremely clean, I got in without an appointment, pretty easy early in the morning. And they did both my dip nails and my pedicure at the same time, and I was never uncomfortable. I am very pleased with my nails and my toes. Liam did my nails and I think he did a fabulous job. read more

Oh La La Nail Spa - Pedicure - Nail Salons Near Me - Elgin, Illinois

Clean business. Nice staff. It's been about 16 years since I've gotten my nails done and I got a full set with dip powder. The guy who did my nails did a great job. I also brought my 5 year old daughter in to get the princess manicure. She loved it. They were so good with her. The only thing I didn't care for was the music. It sounded like I was in a club. It wasn't good. Especially for a place that allows small children. Also, if you don't have cash for a tip, you can use Zelle for it. All in all I'd recommend the place. I spent $90 before the tips for my full set and my daughter's manicure with no chip polish. read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

I just found my new favorite nail place. My nail tech Jas was incredibly patient and kind. I've never once walked out of a nail salon and felt extremely satisfied until today!! I'm so excited to come back read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

Went for a basic pedicure and they tried to charge me for removing gel polish. When I said I didn't have gel before, I was argued with and then talked about. You would think as professionals they would be able to tell the difference between normal polish and gel. read more

I was extremely disappointed in this establishments method of removing dip powder. After their strong recommendation saying "dip is much healthier for your nails" I decided to go with it after a long time of having my own healthy nails. I kept it on for few weeks and came in to have them removed. I asked them to please try and save my nail underneath (which they said they could do when I got them on) They ground my nails so thin it almost broke through the skin. My nails are paper thin and hurt so bad. They were also very rude and unapologetic when receiving a negative review which is very unprofessional. There are lots of places to get your nails done, this is not one to patronize. read more

Oh La La Nail Spa - Sore nail pads, so thin. - Nail Salons Near Me - Elgin, Illinois

The staff was very friendly and checked in on me throughout my appointment. They have complementary drinks and lots of gel colors to choose from. First time here and I will definitely be returning. Emily also did a great job on my manicure and pedicure! read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

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First time going to this nail salon and definitely was not disappointed! The workers were very welcoming and I was quickly attended to. Liam was very attentive to the details of my nails and they came out exactly how I wanted. I will for sure be going back! read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

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Nail polish lasted all of 12 hrs and chipped half way up four nails. I have a broken wrist so pretty much only showered, no dishes. Called and was told that the polish drys from underneath. Literally did nothing for hours after application and this was the result. No offer to make it right. read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

I am happy with the results from Laura and Lee. The issue comes with language barriers when trying to make appointments. It's not uncommon for me to come after making an appointment quite clearly on the phone only to find out it's not what I requested Oh La la nails just called me minutes after reading my honest review. I have been going through them for several years. They are not happy with my review and asked me to call and take it down. I said I would be happy to rewrite it when the communication issues are resolved. read more

I've been here several times. Usually it's okay, but last time picked up a nail fungus. Went back to see what they suggest to help get rid of it and was told I just had to wait it out. They do a nice job ( your nails will look nice ) but no one wears gloves, equipment doesn't always look the most clean ( the UV light machines could use a cleaning )and sometimes they use files, brushes or other things that they just pull out of a draw and then put back in the drawer. The Dremels also looks a little ick though not sure how one would clean those I guess these things happen, but I hate having to worry about it now. Cleanliness counts. read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

I will definitely NOT being going back to this salon. All customers are not treated equally! I was charged $10 extra to have my cuticles trimmed! It was not included with my manicure. But what is so very annoying is my friend has NEVER been charged for having her cuticles trimmed. Her price for a dip manicure has always been $45 while my price for a dip manicure was $55. Very unfair! read more

the first picture is what i asked for and the second picture is what i got. i've came here before and loved it but i got Ivee and she didn't look at my inspo picture. i ended up just asking for a french tip and didn't notice until after curing what i got bc she didn't ask me to check them. i had shown a guy what i wanted before getting into the chair and he asked to see them after, when he saw my nails he did offer to add the flowers but i was over it. not rlly happy w my nails. update: few mins after leaving my review tai called me and apologized he offered for me to go back and fix them for free and said next time i visit i can receive 10% my next set, very nice!!:) read more

Oh La La Nail Spa - nails - Nail Salons Near Me - Elgin, Illinois

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Laura at Oh La La is the absolute best! I have been going to her for years. She is super friendly and is so attentive to detail when doing nails. I would highly recommend Oh La La nail spa!! read more

Horrible looking nails on both hands and feet after service. Clumpy and streaked on all fingers and toes. Don't go here.

I was looking for a new place to get my nails done, and i found my place! Laura is so sweet and really great at what she does! She is so great at paying attention to the details. I was able to get in relatively quickly (15 mins before my appointment i called and they got me in!) and the service was quick but really amazing. I loved that i didn't have to stay there for a long time for my fill. We had a lovely chat about our lives and she is just an awesome person! The facility was very clean and organized, as well as really prSo glad i gave Oh La La nails a chance! read more

Oh La La Nail Spa - Acrylic Fill with No chip polish! - Nail Salons Near Me - Elgin, Illinois

Second time coming here and they are great! Super friendly and welcoming! I will definitely be coming back! read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

Called about pricing weeks before and was told the starting price-they failed to give me the STARTING rate for ADULTS because they apparently gave me a child's price. Then among the salt scrub/exfoliate, the lotion, the hot towel, all of by which-I didn't need, they failed to actually MASSAGE... they just slabbed each product-gave it a rinse, polished and voila-we were done. I'd rather have only a massage and polish and not all the other theatrics... rubbing lotion/exfoliant is not a massage-there was no kneading of our feet in any way!! So disappointing.. After being asked about things at checkout, I was honest with how I felt-rather than a sympathetic apology, they were defensive and the checkout process was made extremely awkward due to their shift in attitude (not very nice). The gentleman at the front desk was the only one who spoke kindly and calm. It was stated that they would check their cameras-which, i find frustrating. read more

Laura is AWESOME! Her gel almond shaping is incredible and the spa is super cute! Always full, clean and everyone's friendly

Absolutely love this nail salon! Laura is who I see and I adore her. She truly takes her time and I just love getting my pedicures there! Definitely highly recommend coming here! And to top it off The owners are just so kind and sweet! read more

I've been a regular at this nail spa for quite a while & everyone I've encountered has been friendly & made the experience relaxing. I normally go to a different girl but she was booked. I had EMILY for my pedicure & my nails. She was the rudest, most unfriendly technician I've ever experienced & I've been getting my nails done forever. The pedicure was rough & completely rushed. My feet were shoved in & out of the water. Afterwards she grabbed my purse & coat & as I started to sit at her station for a fill, she pushed the chair abruptly forward causing one foot to stomp on the other or I would have fallen off. Of course the pedicure had to be redone with no apology whatsoever. The same rough, rude behavior continued while she did my hands, pushing fingers , hands & arms around. Never went through anything like this before. I brought it to the managers attention & she apologized & also told me she knew she was like that & she'll talk to her. Unfortunately I have such a bad impression now that I won't be back there thanks to EMILY. If you obviously hate your job , do something else. She's not an asset & is giving the establishment a bad name. read more

Always satisfied with my nails! I go to Reyna and she is amazing! They are. always accommodating and answer the phone very quickly! I wont go anywhere else! read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

My daughter is very shy. She wanted to get her nails done. It was our second time there but our last. We had an appointment. First, we waited to be called, one of the nail techs passed up my daughter and said she had another appointment but I noticed that 1/2 hour went but and she didn't have a client. Maybe she thought we looked like bad tippers. I noticed an hour later a lady came in with her daughter who had a Louis Vuitton bag and she took her daughter. Second, my daughter looked at me with a look of panic because the tech left her nails way too long. I got up and politely apologized to the tech asking him to please shorten the nails. Again my daughter is shy. The manager came over and said no problem. I thought everything was ok but when we were paying, he chastised me saying that the tech worked hard and that changing should cost extra, etc. but he wouldn't charge me. I was shocked at the rudeness because he said nothing when at first. I did apologize when I asked to shorten her nails. At no time were we being malicious or trying to steal time from the tech but it was a situation where my daughter didn't say what she wanted. I thought I had clarified the misunderstanding and they were fine with it but apparently not. We paid and I left a generous tip but will not be back and do not recommend this place. read more

Best nail salon! Super clean, modern and always decorated for every holiday. I love coming here to get my nails done and everyone is so nice. My nails always look amazing and I'm always getting compliments on them. read more

Oh La La Nail Spa - Nail Salons Near Me - Elgin, Illinois

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worst place ever!!! My pedicure was rushed and sloppy. when I asked the guy to fix it he got mad and started being ruff with my feet I yelled he was hurting me and he didn't even say sorry. I also got a manicure and they Didn't even ask what I wanted they cut my nails way to short and they hurt. will never go back to them again!!! Save your time and else where. read more

Great service, our nails always turn out great! Sometimes there is a little bit of a wait but it's worth it in the end!! Try to get Reyna or Vikki, both do such a great job!!! read more