I placed a phone call trying to find a car part for my mom. Unfortunately, they did not have the…read morepart I was looking for but the worker went above and beyond to help me solve our problem. He gave me great insight on what my mom and I should do in regard to our car issue. He also went online to see if the part was elsewhere and cheaper than what the dealership could offer us. 5 outta 5 in my books! Thank you for your help and going above and beyond!

Everyone is so friendly there ! Shout out to Benita for tinting my car ! Always been amazing on…read moreit.! Great price ! Awesome warranty!! She knows exactly what's she's doing and she's very fast and always double checks her work and makes sure everything looks good. Also she will give you a quote in mins! I definitely recommend anyone that needs tint , this lady has been pushing her work and grew with the company for years!!! Thank you to all the team members!!

Kenny is my absolute favorite worker here !! He always…read morehelps me and is always sooooo happy to help !! Give this man a raise!!!!

Dave was very helpful and knowledgeable about my needs . I saw Dave and Kenny helping other…read morecostumers too. It's nice to see how helpful they both were.

I've been a customer for years. Always quality parts and always the best prices…read more I actually find them many years ago when I sold them a credit card machine when I was in sales.

Great customer service. The guys are helpful and always willing to help out. Their prices are very…read morecheap and always have all parts available. I have shopped around and found this place to be the cheapest. I would definetly recommend this place to my friends and co-workers.

Baby, you can drive my car Yes, I'm gonna be a star…read moreBaby, you can drive my car... Drive you car in your auto zone to fix your ride. My son and I made a quick pit stop to get the oil change necessities, filter and synthetic oil. The store has a book off to the side that allows you to search the parts for your specific vehicle. Or you can ask the staff on hand for help. The store has deals right at the entrance, save on your car needs. You can also recycle your oil and filters. Staff didn't help me find anything this time around but they were helpful in ringing up the purchases. Plenty of parking and it's just down the street from some yummy restaurants. God bless

Huge shoutout to Rafa at AutoZone!…read more He went above and beyond to help me out super knowledgeable, patient, and genuinely cared about making sure I got exactly what I needed. It's not every day you come across someone who takes that much pride in their work. If you stop by, definitely ask for Rafa he'll take great care of you. Thanks again for the amazing service!

Foremost, Im a do it yourselfer. So I am always the sole installer of all parts I order. If a part…read morefails or is DOA, I will have to remove it and send it back. Not pay a mechanic to remove it and then pay him or her to install replacement. First Rockauto order for current vehicle was after my transmission stopped working. I needed a fluid pump, torque converter, torque converter seal, transmission pump, torque converter solenoid, valve body. That was ten years ago. To this day, car is still going strong. All from rockauto parts. Other parts I ordered for my current vehicle are: power steering pump, power steering pressure hose, front sway bay links, front lower ball joints. Those orders were 4-8 years old. To this day, those parts are still going strong. All from rockauto parts. I was shocked to read some of the mostly negative reviews in here. I read a negative review on here from a customer with over 72 magnets. That customer has way more experience with rockauto than me. I have 7 or 8 magnets. 8 digit order number that starts with a 5. So I have been ordering from Rockauto for over 10 years. Although everyone's experience will not be the same. Mine is overall positive. First issue I had with a Rockauto order is when they sent me the wrong power steering pump. I was ready to do the job. Then I looked at pump and realized that it was the incorrect one. So I didnt touch my vehicle. I contacted rockauto through their online system. They sent me a return label through email. I returned part. Once they got delivery confirmation of returned part, they sent correct pump. I got it. Installed it in vehicle. I think that whole process took about ten days. After installation of correct pump, I returned core. They credited my account for core. That was my experience with returning an incorrect item and getting the correct one. My current order arrived in one day. I used regular UPS Ground. The reason it arrived within one day is it was shipped from a warehouse in Pico Rivera. All items arrived in perfect new condition. If I wouldve bought these same exact namebrand items from Oreilly, Autozone, etc., I wouldve paid almost double what I was charged at Rockauto. I think this is the primary reason most of us use Rockauto. They are cheaper than our local auto store, eBay, and Amazon prices. After reading some of the complaints in the comments, I decided to post a few tips for folks: Before buying any parts, make sure that you are buying "REGULAR INVENTORY" items. Which carries a full warranty (1 year, lifetime limited, etc). They are also the same version of the parts (model, etc), in what ever brand that you can buy at Oreillys, Autozone, etc. DO NOT SELECT THE CHEAPEST "WHOLESALER CLOSEOUT- 30 DAY WARRANTY" items. The latter is probably a lot a lot less than the "REGULAR INVENTORY." But could be anything from rejects, old versions, or anything else that causes parts to be closed-out and available at deep discounts. If you do buy the closeouts and the parts only last for 31 days, you cant return it. Because the warranty is only 30 days. So make sure you stick with "REGULAR INVENTORY" parts, exclusively. This will avoid buying short warranties. When you order items and you want to pay for shipping from one warehouse, always put items in your cart that ship from the same warehouse. Do not buy items that ship from different warehouses. If you do, you will pay shipping on every warehouse shipment. This action will avoid multiple packages and high shipping costs for standard shippings costs. If you need an item ASAP and you are thinking about using rockauto with next day air shipping, DO NOT DO IT. For one, the price of next day air shipping and the actual price of the part combined will probably be the same price or more than the same part from your local auto parts store. Also, their next day air is not guaranteed that you will get it the next day. You will only get it the next day after they ship order. Which should ship by the next business day. But can take up to a few days for shipment. This action will avoid not getting your order in time when you have a deadline. If you get the incorrect part, contact email support immediately and request a replacement. Not refund. Replacement will not incur new shipping charges. But if you request refund, they will not refund original shipping costs. This action will avoid not getting charged for additional shipping costs on a mistake that rockauto made. Plus you will get exactly what you ordered in a few days.

Avoid them. I ordered a Standard Motor Products turn signal switch for $76.79. There is a Rostra…read moreturn signal switch on the site listed for $51.79. I received the Rostra switch in a SMP box. Rockauto told me that sometimes the manufacturer sources products from other companies and sells them as their own and that they have no control over the supply chain. I just wanted the $24 difference. They refused. Several issues here: - I did not order any turn signal switch that Standard Motor Products determines is a switch that they claim. I ordered a specific part number. - I did not do business with the manufacturer. I did business with Rockauto to procure the part that was ordered. - Customer support did not address the underlying issue and just said that it is a SMP product (again not THE SMP product ordered) and that they could not refund. Going through the chargeback process. Pathetic response from customer support. Pathetic company practices. Pathetic leadership. Pathetic experience. Distributor that doesn't manage their vendors and pretends it's on you. Literally no value in Rockauto if this is the case. Makes them no more than a parasite in the supply chain.

One stop shop for everything you need for auto parts. The customer service is excellent and the…read moreowner has extensive knowledge in the field. I had previously gone to O'Reilly for my parts but after a bad experience there and and excellent experience at Reliable, I know exactly where I will go next time I need something for my car.

Family owned, small business run by good people. Great prices and staff. Can't recommend this…read moreplace enough- you won't be disappointed!

Went in on 02/17/2026 My front bulb went out on my Honda and…read moreI walked I. Asked a question and within 10mins the amazing employee came out and changed my bulb for me . Definitely recommend this location, all of the employees inside were extremely helpful.

Went in looking for a part that another auto zone said they would have. My issue is why was the…read moreperson that helped me so grumpy. I understand everyone has a bad day but when you make the customer feel like they are bothering you, its just not right. I would have normally left but I needed the part. There are words like, can I help you and thank you. Unfortunately the other autozone on grand and badillo did not have what I needed but were so helpful and kind, they even offered to call ahead for me.

Expensive my issue is Post purchase you can't get a human! If you call sales they tell you nobody…read moreis in Q in tech support and transfer you yet your on indefinite hold? I'm starting to think it was a big mistake buying from Banks! I finally made contact they are sending something free of charge I hope fixes the issue I'm having. Also the only email listed anywhere is for internal use only they will bounce it if not sent from inside the company , very difficult to get a human if you're not giving them money fo purchase. They will make it right once you reach someone outside the sales department.

Ordered an air intake on December 22nd, 2025. Paid $465. Haven't heard from them or received the…read moreorder. I can't find an email that works and I've called several times with no response. I'm beginning to think I've been scammed. I would prefer a refund at this point.

Was missing a hose clamp for my intake and couldn't find another performance store with high…read morequality hose clamp. They have all shape and sizes here. Placed order online, was ready next day. Was in and out, and they hooked it up with stickers. Hose clamp has been on for 6 months and hasn't popped off or loosen. No issues, will come back if I need any other hose clamp related needs.

Huge selection of sized for various couplers and aluminum tubing for any diy plumbing needs. I…read morerecently upgraded my intercooler to a thicker core and I needed an 1/2" offset coupler to make my existing charge pipes work. I browsed around and found HPS was local to me so I placed an order for will call. I was able to pick up my order the same day and get my car going! When you arrive to the front door they have a door bell you have to ring to get service. The lobby area is clean with various of items on display. The receptionist was helpful and got my will call quickly. While I was there I saw they also offered AN fittings and hoses so I purchased some -10 lines and fittings to update my oil cooler too. Great place and pricing for quality items! Definitely will be ordering again for my future projects.

Well' For over 40 years Ed's auto has been there for me and…read moremy family. first my dad has used Ed's way back when Ed Senior was still with us and now over 40 years later I'm still counting on them and never has been let down' knowing they're not gonna ask me the psi in my tire to find me a filter for my car,truck, or equipment. They are one the last independent auto supply left' and I'm very grateful I don't have to deal with the Zone or O'Reilly who if asked for a piston return spring, muffler bearing, or blinker fluid they would ask for the year make and model ! if you're ever in the need for a hard to find part at a quality price, definitely look them up.

Old school auto parts store with old school problem solving counter people . They have all worked…read morefor years and can turn your brakes !