Abraham is so sweet! He changed my battery and was so helpful chooses which kind of battery. Well…read moreinformed of shelf life etc.. great employee! He's a keeper. I used to be operations manager for huge company and wished I would find employees like him. Diego was also extremely helpful! Thank you oreilly for hiring only the best!'n

Don't go here. I needed a battery boost as I let the car sit too long. I brought it in because I…read morecouldn't find my trickle charger or a pair of jumper cables. The night shift crew told me to come back in half an hour. I did and the little guy told me the battery has a bad a cell and the battery is bad. I knew he was lying. I said give me my battery. Then the other guy said I could give you a price on a comparable battery. I said no thanks. I trickle charged it once I found my charger let it sit a week. Put it in started right up. Have had zero problems with it. They lie cause they have to pay the rent to get a pay check. Zero stars if I could.

I've been a customer for years. Always quality parts and always the best prices…read more I actually find them many years ago when I sold them a credit card machine when I was in sales.

Great customer service. The guys are helpful and always willing to help out. Their prices are very…read morecheap and always have all parts available. I have shopped around and found this place to be the cheapest. I would definetly recommend this place to my friends and co-workers.

Baby, you can drive my car Yes, I'm gonna be a star…read moreBaby, you can drive my car... Drive you car in your auto zone to fix your ride. My son and I made a quick pit stop to get the oil change necessities, filter and synthetic oil. The store has a book off to the side that allows you to search the parts for your specific vehicle. Or you can ask the staff on hand for help. The store has deals right at the entrance, save on your car needs. You can also recycle your oil and filters. Staff didn't help me find anything this time around but they were helpful in ringing up the purchases. Plenty of parking and it's just down the street from some yummy restaurants. God bless

Huge shoutout to Rafa at AutoZone!…read more He went above and beyond to help me out super knowledgeable, patient, and genuinely cared about making sure I got exactly what I needed. It's not every day you come across someone who takes that much pride in their work. If you stop by, definitely ask for Rafa he'll take great care of you. Thanks again for the amazing service!

If you know exactly what you want/need (I always do), you can't beat their pricing. Their customer…read moreservice, OTOH, is there, (email only), but merciless. As others have mentioned, their return policy is brutal. I returned an unopened box that was delivered too late to be useful, I paid a bit extra for shipping to make sure the product came 2 days before needed. It came 2 days late. The bill, with shipping was $42 + $9.33 for return shipping, so about $50. My refund was $21.48. They take no responsibility for late shipping, even keeping the extra fee and tax? I say this as there was no mention of 'restocking fee.' I guess they need to make a profit on every transaction, even when they fail you. Customer service is secondary.

First Rockauto order for current vehicle was after my transmission stopped working. I needed a…read morefluid pump, torque converter, torque converter seal, transmission pump, torque converter solenoid, valve body. That was ten years ago. To this day, car is still going strong. All from rockauto parts. Other parts I ordered for my current vehicle are: power steering pump, power steering pressure hose, front sway bay links, front lower ball joints. Those orders were 4-8 years old. To this day, those parts are still going strong. All from rockauto parts. I was shocked to read some of the mostly negative reviews on here....UNTIL MY LATEST EXPERIENCES. First issue I had with a Rockauto order is they sent me the wrong power steering pump. I was ready to do the job. Then I looked at pump and realized that it was the incorrect one. So I didnt touch my vehicle. I contacted rockauto through their online system. They sent me a return label through email. I returned part. Once they got delivery confirmation of returned part, they sent correct pump. I got it. Installed it in vehicle. I think that whole process took about ten days. After installation of correct pump, I returned core. They credited my account for core. That was my experience with returning an incorrect item and getting the correct one. My current order arrived in one day. I used regular UPS. The reason it arrived within one day is it was shipped from a local warehouse in Pico Rivera. All items arrived in perfect new condition. Some were: Felpro oil pan gasket Motorcraft oil filter 3 Dorman oil pan drain plugs/gaskets (so I can have spares) 2 Walker upstream oxygen sensors (for bank 1 & bank 2) A separate order was a water pump If I wouldve bought these same exact namebrand items from Oreilly, Autozone, etc., I wouldve paid almost double what I was charged at Rockauto. But I would have been able to return them for a full refund if I received another cheaper brand in the box of the brand I purchased. Thats what happened with my water pump order. I ordered a gates water pump. But received a $15 cheaper US Motor Works branded water pump, with zinc-coated impeller. Gates water pump doesn't have zinc-coated impeller. US Motor Works part number is stamped directly on the water pump. Rockauto doesn't have over the phone human customer service. Which is ok. So I went through the returns menu on rockauto website. It still didn't want to issue a full refund. What is not ok is: They wanted to give me a refund of 1/2 of shipping costs with my part refund. So I emailed rockauto at the email support. They contacted me the next day. But said: "We apologize if the part you received is not what you expected. Sometimes manufacturers buy parts from other manufacturers and re-sell them as their own. In doing so, they declare the quality of the part worthy of their name and stand behind the product with their warranty. We understand it can be frustrating to find a different brand part inside the box, but please understand that we do not have control over manufacturer supply chains. If you disagree with the manufacturer's purchasing decision, you may return the part for a refund of the part cost...." Now they wanted to refund me the price for the returned part only. No refund on shipping for sending me a cheaper part thats listed on their website. The cheaper part was shipped inside the original box of the part I ordered! I cant believed they blamed their fraud on the manufacturer and claim that the manufacturer put another brand in the original box! Rockauto is definitely hit and miss. Ive been a customer for more than a decade. I got at least 10 free rockauto magnets on fridge. I never had an issue like this. But they chose to lose me as a long term customer in favor of sending me a $15 cheaper part in the original box of the part I ordered?

One stop shop for everything you need for auto parts. The customer service is excellent and the…read moreowner has extensive knowledge in the field. I had previously gone to O'Reilly for my parts but after a bad experience there and and excellent experience at Reliable, I know exactly where I will go next time I need something for my car.

Family owned, small business run by good people. Great prices and staff. Can't recommend this…read moreplace enough- you won't be disappointed!

Went in on 02/17/2026 My front bulb went out on my Honda and…read moreI walked I. Asked a question and within 10mins the amazing employee came out and changed my bulb for me . Definitely recommend this location, all of the employees inside were extremely helpful.

Went in looking for a part that another auto zone said they would have. My issue is why was the…read moreperson that helped me so grumpy. I understand everyone has a bad day but when you make the customer feel like they are bothering you, its just not right. I would have normally left but I needed the part. There are words like, can I help you and thank you. Unfortunately the other autozone on grand and badillo did not have what I needed but were so helpful and kind, they even offered to call ahead for me.

Expensive my issue is Post purchase you can't get a human! If you call sales they tell you nobody…read moreis in Q in tech support and transfer you yet your on indefinite hold? I'm starting to think it was a big mistake buying from Banks! I finally made contact they are sending something free of charge I hope fixes the issue I'm having. Also the only email listed anywhere is for internal use only they will bounce it if not sent from inside the company , very difficult to get a human if you're not giving them money fo purchase. They will make it right once you reach someone outside the sales department.

Ordered a monster ram and ram air intake. Monster Ram showed up quickly, as expected, but the Ram…read moreAir Intake kept saying waiting for details on shipping info. After spending 3 hours on hold I finally spoke to someone and they tell me it's on backorder. They're real quick to take your money but make it extremely painful to get any updates. If you want to actually speak to someone in a reasonable amount of time - press 1 to speak with Sales, not 2 to check an order.

Was missing a hose clamp for my intake and couldn't find another performance store with high…read morequality hose clamp. They have all shape and sizes here. Placed order online, was ready next day. Was in and out, and they hooked it up with stickers. Hose clamp has been on for 6 months and hasn't popped off or loosen. No issues, will come back if I need any other hose clamp related needs.

Huge selection of sized for various couplers and aluminum tubing for any diy plumbing needs. I…read morerecently upgraded my intercooler to a thicker core and I needed an 1/2" offset coupler to make my existing charge pipes work. I browsed around and found HPS was local to me so I placed an order for will call. I was able to pick up my order the same day and get my car going! When you arrive to the front door they have a door bell you have to ring to get service. The lobby area is clean with various of items on display. The receptionist was helpful and got my will call quickly. While I was there I saw they also offered AN fittings and hoses so I purchased some -10 lines and fittings to update my oil cooler too. Great place and pricing for quality items! Definitely will be ordering again for my future projects.