Worse experience ever. We cancelled our contract over 1 year ago and now we still have to pay one…read moremore month to the leasing company. We had many issues with this company since the start, horrible experience.

From the owner: Consolidated Copier Services has been providing award winning office equipment service and products…read morefor over 30 years. We're locally owned and operated and your premier provider for Konica Minolta, Xerox, Kip, and Muratec products. We also offer service and maintenance on most copiers, laser printers, production machines, wide format printers, and more.

I am filing a complaint regarding a very disappointing and unprofessional experience at an Office…read moreDepot location in Fayetteville,GA. On the same day of purchase, I bought an HP printer cartridge (HP 934) and realized shortly after opening the outer packaging that I had selected the wrong model. I had my receipt and returned to the store within hours to request an exchange or refund. Despite the product being unused and in resellable condition, I was met by a store representative who was not only unhelpful but also dismissive and rude. I was told that because the box had been opened, they would not accept the return--without any attempt to offer an alternative solution, such as an exchange or store credit. What made the situation worse was the tone and behavior of the staff. Instead of trying to assist or de-escalate, I felt rushed out of the store and treated as if I had done something wrong. There was no effort to provide customer service or uphold basic professionalism. This experience raises serious concerns about Office Depot's customer service practices and return policies. A same-day return with a valid receipt for an unused item should not result in this kind of treatment. Policies should be applied with reasonable discretion, especially when the product is clearly unused and the mistake was immediately addressed. I am requesting that this situation be reviewed and that Office Depot take steps to ensure: a. Staff are trained to handle customer concerns professionally and respectfully b. Reasonable accommodations are made for legitimate same-day return situations c. Clear and fair return policies are consistently communicated and applied As it stands, this experience reflects poorly on the company's commitment to customer satisfaction and basic business ethics. Please refrain from using them as they're stacking up the wins with unethical practices.

I needed some business cards for a friend last minute and Office Depot came through for me. As the…read morecard itself was already done, the Office Depot website was super easy to use and presented the step by step process from upload to final review. Being that I did the entire order online, I was in control of everything before it went to print which increased my confidence in the order. Once my order was placed, I set it for pick up at the Office Depot - Fayetteville location. I received the email when my order was ready and made my way to Office Depot - Fayetteville. The location was easy to find as it is directly on the main road. There is ample parking and easy access on and off the roadway. Walking in, the Office Depot - Fayetteville location is huge. The light was bright and vibrant and the store was super clean. I made my way to the print area, provided my name, and boom. My order was waiting on me. Yesssssssss. Talk about easy and convenient. I checked my cards and they looked amazing. The bleed area was spot on and the prints looked exactly like they did online via the sample provided. The young lady who assisted me was super nice and made the transaction that much better. If you are able to do your ordering online, I say do it. It's quick, easy, and straightforward. And the pick up process is truly a pick up process.

Sophea made by buying experience amazing. She took her time, made great suggestions and even sent…read morepictures after I left on options to consider to complement my furniture. I will definitely return when I'm looking again! Mr. Woods

We've been up a couple of times to buy office furniture and this place is the best. They have great…read moreinventory, New and used, and excellent prices. The staff is amazing, I mean everyone we encountered was amazing and helpful and friendly. We highly recommended Phil. We even ran into the owner and he was so friendly and chatty. We will definitely be back to get a few more pieces we need and will recommend this place In the future.

Stopped by to return a package using FedEx. They aren't able to scan the QR code for the rlabel,…read morebut you can email it to them, and they'll print the label out at no cost. Gavin provided THE BEST customer service. From the time he greeted us until our transaction was complete, he was helpful, polite, energetic, and personable.

Went to get a label maker for my husband. The sign stated that it was on sale but it rang up for…read morethe regular price. I asked the cashier to hold the order while I went to check the price. Sale had expired on 12/27/25 but sale tag had not been removed. When I brought it to the cashier he went ahead and told me they would honor the sale price.

What a terrible place to try to shop in person. What online says is in stock is so wrong. So spread…read moreout for no reason. Hard to find anything. A senior citizen was having trouble finding something and instead of walking them to where it was they attempted to yell instructions from behind the counter 50 feet away. Outside of the store looks great but inside is dingy and old. Lots of staff on the floor but no one trying to help anyone. I walked around a while confused passing several staff and no one bothered to ask if I need anything.

All these office supply stores seem like a ghost town since bezos…read more Is a shame But no better place to copy when your printer at home is on the blink Unfortunately I think their days are numbered Too bad

I came in on a Sunday looking for an office chair. I was immediately greeted with a friendly…read morewelcome. The office chairs were off to the left and up close to the front of the store. I was quite impressed with the selection and range in price and color. While I was perusing the selection I was approached by an employee and offered assistance. He informed me they could assemble the chair of my choice for $15 and I could pick it up the next day. Yes, please! I found a great chair for a decent price and was in and out in under 15 minutes. I haven't ever had to have anything printed at Office Max but if you need a new desk chair then start here!

My husband and I went to this location yesterday evening to ship a package through FedEx. We hadn't…read morerealized that they didn't do packing as well and we had an extremely hard to pack item - flat large mounted art work. The manager (I didn't get her name) and Emily were very patient and kind. They explained what we needed to do, and together we figured out a packing solution after we bought some packing supplies. Emily and the manager were both amazing and went out of their way to help us and work with us.

Great place to recycle ink cartridges-glad they are still doing that. Well stocked and neat…read more Conveniently located off main thoroughfare.

I needed help with a documented needed to convert it to PDF file and had no idea how to. two…read moreemployees worked together to help me. Amazing teamwork. Very courteous

The Warner Robins Office Depot is the worse Office Depot I have ever dealt with. Three times now,…read moremy order has not been ready. I've bought rights for copyrights. I've been told it does not matter if you bought them. They still can't print. I had to call their corporate office to check on this. The corporate off told me that was not try It e. They also never have enough help. I'm done with them.

I've been looking at a laptop desk for 15 minutes and four employees have walked by. Not one of…read morethem has said "can I help you." One even tried to take my shopping cart back to the front on the building! Can I say Hello Amazon

I needed a battery for my car key fob asap this place was the closest, I was surprised the sold the…read morebatteries I needed. I had a limited amount of time to get this battery and was looking around & didn't see where they have them. I ran into William and he immediately took me over to where they are with no issue and rang me up. Was in & out quickly, I appreciate William for being nice and helpful.

This is one of those places that you go to only because you have to. Lately I have had a need to…read moreutilize the copy service offered here. They have implemented a new process requiring you to check in for service. This keeps your place in line and sends you text notifications about your status in line. The staff is friendly, but works slow. There did not appear to be any sense of urgency. I am certain that I waited about 20-30 min to even let the staff know what I needed. There has to be a better process. Since it took me forever to have something printed, the next time I returned I opted to use the self serve machine. This was more efficient and cost me less. You do have to use a credit card for this option. I will continue to patronize the store, because where else am I going for copy services?!