This location is horrible. Every time I go in here for help I can never get it the same lady sends…read moreme out without solving my issues. If I've been a loyal customer for 6 years please act like it. I'm driving to Fayetteville Ga today for help, but live in Griffin! Explains a lot

Awesome experience, knowledgeable and nice staff. Answered all of my questions about a hotspot.read more

Great customer service. The guy who helped us was very knowledgeable and friendly. Would go back to…read moresee him only.

From the owner: Switch today & enjoy America's largest 5G network.read more

Decided to purchase new phone based on trade in of old. Old phone was inspected and accepted as…read moretrade in. Sale was made. Upon returning old phone was told the trade in was not acceptable and to return the new phone there would be a restocking fee! What a scam!

I went into the store today to return their WiFi equipment because I no longer needed the home…read moreinternet. I had the worst interaction with their sales person, Daisha. She was rude from the moment I went into the store for the return. She told me that I needed to wait until I received a label from T-Mobile because I had cancelled the home internet. I responded that the sales person over the phone said I could return it in the store. Daisha told me that if I cancelled service that I had to wait on the label. She did all this before looking at her computer. I asked her to check to see if I still have service and lo and behold once she checked her computer I still have service until April 6th. This set the tone for our interaction. She was rude the whole time and not once spoke or apologized for the fact that she was wrong. When she had to go to the back to get some return stickers, she yelled for the entire store to hear, "Lord Jesus, 6 o'clock can't get here fast enough." That was when I had to tell her as I was leaving she was the most unprofessional person I have dealt with in a long time. T-Mobile doesn't have to worry about my business ever again id that is the type of employees they hire. And to add salt to the wound the manager did nothing.

AVOID THIS SHOP. This man, and everyone that works for him, is a criminal. I took my HTC 10 in for…read morea screen repair over a year ago. It took him months to fix it, with me inquiring multiple times, with him NEVER calling to let me know it had been repaired. I finally went in to pick it up and he said he "couldn't find it". That it "might" be in a box in his basement, or in his safe that he couldn't get into. I then came back 6 times, while also calling multiple times, with him continuing to give excuses. He was EXTREMELY rude and disrespectful throughout the process. I finally got my phone back and it WAS NOT EVEN FIXED RIGHT. I sent a friend in to explain the situation because I do not care to deal with someone of his low quality again. He was also rude to her and accused her of lying, while saying that he will not refund my original payment. Therefore, there are multiple other repair shops in the area. My suggestion would be to choose one of those. THIS MAN IS A CRIMINAL

After waiting several months on the repair, the phone screen was not properly replaced and the…read morebottom buttons on the touch screen did not work. After returning, explaining the situation, and asking for a refund, the owner and staff were rude and refused. Please do not do business here!

Great service and reasonable prices! Friendly hometown folks that are happy to help and willing to…read morelisten! Enjoying the phone and TV service! Never going back to the big name providers!

May God continue to bless this business, staff and its customers. The owners are proud to serve…read moreThomaston and surrounding counties. Thank you!

Great service. Cracked my phone leaving class and got it fixed the same day on CAU Campus before…read moregoing home for a very inexpensive price. The level of craftsmanship in the shop works very well to the benefit of the consumer. Wait time is short and the quality of the repair is just like going to Apple. !!

From the owner: Level 10 Repairs is the Decatur area's go-to place for cracked screen and cell phone repair. We've…read morequickly developed a trusted reputation due to our hard work for local businesses, colleges and universities, and people just like you. If you've got a broken iPhone, Samsung or anything else, stop in for all your smartphone needs! We even sell phone cases and can repair and hang your TV screens and monitors.

My cell phone fell out of the golf cart and landed on the cart path. Screen was shattered. Brought…read moreit in and in 45 min's had a new screen and for a reasonable amount of money. Friendly and competent. Fair pricing. About 10% of what a new phone would cost.

Thank you Martin for repairing my daughters chromebook! If I need anything... I would recommend you…read moreand know that your service is amazing!