My wife and I purchased a desk and office chair from this location a few days ago. We put the chair…read moretogether first and found that all of the wheels were missing. Luckily the store let us come and get some from another box. Now I'm putting the desk together, and 2 of the 8 legs are missing. Very irritating, but fixable. We again called the store and the person that we spoke to, Nathan, said that they could give us the legs, but had to ok it with their manager Justin. Justin's reply was that we had to go through the manufacture, and they couldn't help us. The problem here is that Office Depots vendor shorted THEM product. They then turned around and sold it to me and want to make it my problem so that they don't have to deal with an issue that I have nothing to do with. Beware buying from both this store and the one in Stockbridge. Justin is the manager for both stores and will absolutely cheat you, and then dodge your calls. I refuse to go to the manufacturer and wait who knows how long for legs to be shipped. I'm returning this thing and will be going as far up Office Depots food chain as possible in order to try to hold Justin accountable for his actions.

I wouldn't bother sending a print job to them. I went online and sent a print job to print up a 96…read morepage, coil-bound presentation documents. I sent the day after Thanksgiving at 8:30 pm. Their site quoted that it would be processed by 5 pm on Saturday. I figured it would take a minute and I was in no rush. Cut to Wednesday, a whole 6 days (aka 3 business days) later my order was still listed as "processing." I ended up canceling my order. Even though it cost more + I added to my order (larger 200+ page presentation), I put in an order at the FedEx in Wal-Mart. Placed the order on Thursday morning, someone from the store called me within the hour to confirm, quote the price, and explain a problem they had (didnt have the color paper I wanted). Got an email Friday, the following day, at 10:09 that my order was ready. Picked it up and had the opportunity to review it before paying. Don't waste your energy with them. Go to FedEx next door. Sure it costs more money but you know you'll actually get it. I'm Update on 12/5/2021: 9 days later Office Depot sends me an email that my order is ready.

This was my first time at this location, and I'm glad I stopped in. I needed a display board and…read moresome markers. The school supplies were really reasonable. I purchased crayons, markers, erasers, glue and more. All that was under $25. The employees were attentive and helpful. I'll definitely be back soon.

Came in looking for a specific size of foam core boards and couldn't find it. The supervisor and…read moreanother crew member made sure they found my item even though they were really busy with other customers who were throwing questions at them left and right. Store was clean and organized. I don't know why they have two stars, but they definitely provided great customer service.

If the package you need to drop off is something you aren't too worried about getting stolen, or…read moresomething in a nondescript package, then this "ShipSite" is fine. If however, you need confirmation of the drop off, or any level of security with your package, do not bother coming here. I asked the Office Depot employees if there was someone to scan the package in, and verify the drop off, but they told me if that mattered to me, to go to a FedEx Office location instead. So, that's what I did. There's one only 10min away from here. Probably just better to go there and avoid this FedEx ShipSite all together.

Office Depot is my go-to for last minute printing when I'm in a rush…read more Located in the corner of the plaza next to Kroger, this is really a prime location, especially if you want to visit a few of the other neighboring stores as you wait for a print job. There's over a dozen parking spaces right in that little corner pocket, but Kroger offers more space if it's filled. Usually I send my print jobs off in advance to another company (tbh) but there are days when I need a smaller order or something quick, and their business print center is great. I've never had to ask for assistance myself, but am always greeted with a hello and asked if I need assistance. Printing is cheap, quality is alright but more vivid colors would be fabulous, but it works! There are 3-4 printers that you can simply walk right up to and when I've visited, I've only experienced a short line once or twice. I've only purchased small items here like packs of pens and markers, smooth purchases each time. Definitely a great go-to when I need a few items!

Great place to recycle ink cartridges-glad they are still doing that. Well stocked and neat…read more Conveniently located off main thoroughfare.

I needed help with a documented needed to convert it to PDF file and had no idea how to. two…read moreemployees worked together to help me. Amazing teamwork. Very courteous

The store is very clean, and while sparsely staffed it was more than adequate for the few customers…read morethat were there. They had everything I needed at a reasonable price and no wait in line to check out. The new color scheme is a bit bright but no complaints!

I'm not surprised they a 2.0 rating. I'm a Marine Corps war veteran with a bad back and came in to…read morebuy a chair. The Memorial Day specials started today and three of the chairs that I wanted to purchase they had none in supply. I offered to purchase one of the chairs at full price even though it's used, the manager told me that I would have to pay full price plus an addition $15 installation fee for a used chair. What kind of customer service is this? I will not be returning and those readers should consider the same.

HORRIBLE ... The lady printing papers off literally walked I circles for 25 mins I literally sat…read morethere and watched and she didn't even call for help! Thank GOD a manager walked by and sent her home and helped us. I thought this was a joke !! I even busted out laughing because I couldn't believe she literally ignored everyone for 5 mins then 20 mins she spent trying to fix a machine no one needed. I had to remain Patient but this was ridiculous ! Missie (The Manager) Came and really swooped in a and saver the day. I was in the store for about an hour trying to get a simple paper printed . #NIGHTMARE I WILL NOT BE BACK EVER !

This OfficeMax sits in the large shopping complex that is anchored by Lowes and Target at the…read morecorner of Austell Road and East West Connector. The theme of most of the reviews here is the condition of the store itself. It is in rough shape and is in desperate need of some type of refresh/remodel. Everything from the counters to the registers, signage and certainly the floors is scuffed, worn, stained and in rough condition. I know they haven't pumped a lot into these stores over the years, but if there is one that really needs it...it is this location! Service was friendly for the most part. I was there for printing services, but also took a stroll around the store looking for a portfolio folder. I waited in line at the printing station for about 10 minutes before being helped or acknowledged. One associate was actively helping a customer, so I get not interacting with her, but another was folding papers behind the counter but did not offer assistance or even let me know someone would be with me soon. While in line a floor associate came by and checked on me, which I thought was great. Product wise this location is stocked with all the items you are used to at an OM and has one of the most well stocked furniture sections I have seen in an OfficeMax. Overall, this is your standard OfficeMax with no major service or inventory issues. This location does need a solid revamp, but even with that if the need arises I would have no issues revisiting this location.

Poor customer service at the printer counter from the Print Manager…read more Was rude and extremely dismissive. I only needed to print one page and he did not want to assist me with the print. He directed me over to the self service area where only one printer was working and there was a gentleman there with bulk printing having issues. Then he tried to act like he never received my document after it was confirmed sent multiple times, all because he originally did not want to assist me with my request. This was a manager by the way! Ironically the person behind me document came through just fine. All of this simply because he just simply did not want to assist me. Made me feel like I was bothering him, I literally was only printing a one page document. I'm a reviewer of both good and bad and this review is a bad one. I won't contribute to anyone's salary that is rude and unprofessional.

I needed a battery for my car key fob asap this place was the closest, I was surprised the sold the…read morebatteries I needed. I had a limited amount of time to get this battery and was looking around & didn't see where they have them. I ran into William and he immediately took me over to where they are with no issue and rang me up. Was in & out quickly, I appreciate William for being nice and helpful.

This is one of those places that you go to only because you have to. Lately I have had a need to…read moreutilize the copy service offered here. They have implemented a new process requiring you to check in for service. This keeps your place in line and sends you text notifications about your status in line. The staff is friendly, but works slow. There did not appear to be any sense of urgency. I am certain that I waited about 20-30 min to even let the staff know what I needed. There has to be a better process. Since it took me forever to have something printed, the next time I returned I opted to use the self serve machine. This was more efficient and cost me less. You do have to use a credit card for this option. I will continue to patronize the store, because where else am I going for copy services?!

The service in this place is terrible. I was the only customer in the store and I waited 15 minutes…read moreto check out. The employees just stared at me I had to ask one of them to check me out. I don't ask for much but it ain't that hard to ring someone up. I am giving a one star because I gotta put at least one. Do not go to this location.

I came into town for my family reunion and needed to print programs in color on card stock paper. I…read morewas so impressed with the accommodations of OfficeMax. The store associate was extremely helpful, patient, and professional. She printed proofs free of charge before printing the full number I requested. I love that OfficeMax has multiple methods to submit documents for printing. I left my USB at home, but was able to log into my Google drive to have the documents printed. I also could have emailed the documents to OfficeMax to be printed as well.

Went in to the store today to look at a new laptop. Young Man that came up was super friendly,…read morewent out of his way to explain things, and help us. We spent a little more money, but at least we could go in store, look and ask questions, I am not afraid to pay a little more for good service!!!

Store is decent, staff is helpful.. at times a bit to much. Good stock levels and they know thier…read moresales. I use Impress service quite often. Love that I can email and pick up orders. Connie is well versed in the technology and always helpful. Prices in comparison to print services at officedepot are amazing. Job that cost $15 here cost $30 there. Definitely glad to have this store and their Impress staff in town!