Every time I had problems with my computer charger i'd bring…read moreit in and Ray would give me a 'new one'. This happened 3 times. Problem was, that he would give me the same cheapo brand of charger. On top of that, he blamed me every time and kept saying things like, "I can't keep doing this", like he was doing me a favor! A couple of times he was downright rude but the moment another customer walked in, he'd be as sweet as pie. I finally went to the Geek place over on Henry Boulevard where the service was courteous, prompt and competent. It's been 3 months with a problem-free charger.

From the owner: Computer Classes, Computer Rental, Computer Repair, Mobile Repair, Replace Crack Screen on Phone,…read moreReplace Crack Laptop Screens, Hard Drive Replacement, Laptop DC, Jack Repair, MAC Computer Repair, Software Problems, Memory Upgrades, Power Supplies, Slow Computer, Virus Removal, Motherboards, DVD, and Blu-Ray Players, Laptop Keyboard (missing keys), And Much More....

Great location, plenty of parking. The service was good throughout my whole time in the store. I…read morewent in for a new Samsung Flip 7 to purchase. They had some great deals, in store deal was even cheaper than online... WIN!! They didn't have any in stock but, they honor there in store deals for shipping. The young lady who helped me was amazing(don't want to mess up her name)she was from Belize. Really sweet young lady and very helpful! She found me a open box Flip 7FE for even cheaper and 256GB, I snatched that up quick, coming from a 5. The store was well organized, like most, could they have used a little more staff...maybe, but they handled the floor well. I was busy looking at all the phones and gadgets, I didn't get any pics lol.

My recent experience with Best Buy in Morrow, GA has been nothing short of a nightmare. On July 4,…read more2024, I purchased a TCL 85-inch TV from the Best Buy on Hammond Drive in Atlanta, GA. The next day, after paying to have it mounted by an independent contractor, I discovered the TV was missing essential components: no remote, no power cable, and no manual. Attempts to resolve this over the phone led nowhere, so I drove an hour back to the store. Thankfully, the store manager at Perimeter- Hammond Drive Atlanta GA location, John, eventually located the necessary accessories after going through multiple TV boxes. However, after further troubleshooting at home, the TV still wouldn't power on upon my return from a trip abroad. On June 18, 2024, I brought the TV to the Morrow, GA store for a return. This is where the real nightmare began. An associate named Michael Dennis initially assisted, but informed me the TV wouldn't turn on and claimed there was a crack in the screen. I had never removed the protective plastic, so I was unaware of any damage. When I requested to speak with a manager, I encountered Charmaine, who was not only unhelpful but also refused to provide her name despite repeated requests. Her customer service desk associate Faith also refused to give me her supervisor's name. Charmaine's demeanor was rude and condescending throughout the entire interaction. Charmaine insisted I return to the original store for any resolution, despite it being highly inconvenient for me. After speaking with corporate, Michael Dennis still refused to honor the return policy due to alleged damage. Frustrated, I made the trek back to the original store, where Sabrina finally provided the customer service I had originally expected. She promptly exchanged the TV for an 86-inch LG model without hesitation. Overall, the ordeal I endured at Best Buy Morrow was beyond disappointing. The lack of customer service from Charmaine and Michael Dennis was unacceptable, and their refusal to abide by company policy until Sabrina at another location intervened speaks volumes about their disregard for customer satisfaction. I will actively dissuade friends and family from shopping at any Best Buy store and am pursuing further action with senior leadership to address these ongoing issues. I am also sharing my experience online on every social media platform I am a member of to share my experience in hopes to prevent others from experiencing something like this. This experience has been a significant inconvenience, consuming unnecessary time, gas, and effort. Best Buy Morrow has lost a previously loyal customer due to their incompetence and poor service.

Phenomenal service and went the extra mile. I've come here a few times over the past several years…read moreand always had top notch service. They aren't nosy or judgy, they just fix your laptop and get it back to you. Not too expensive and not usually slow. Recently, I had a motherboard replaced and the microphone didn't work when I got it back. I brought it back to a former employee named Zuhare, who was the only person I had dealt with on this particular laptop. I had to bring it back several times times for multiple issues. The guy had my laptop for 2 full days and never touched it to fix the mic. Seemed annoyed I even asked. Anyway, I had a few choice words for him, then didn't go back for a few months. I finally decided to go back and the new employee and owner fixed it for me for free within a day. No charge. Now that Zuhare is gone, it is a wonderful place again.

I've purchased several computers and various computer parts and accessories from Ginstar over the…read moreyears, and I've always been satisfied. Their products have consistently met or exceded my expectations, and I've never had a negative experience.

Got screen replace due to crack screen. The company repaired screen & told me the screen was…read moretampered( doesn't crack easily). When they repaired the screen the company also messed up the middle screen sensor (didn't realize until I got home). The company told me to come back day after day to get fix. After a week I did drop the phone and bottom side crack (small crack)... Screen was not tampered (as if it was the light drop I did should not have cracked with a case ON)... nor will they fix the defected screen from the first repair. Unethical and work is awful.... Here again replace screen went in next day for them to fix the sensor on the iPhone screen and got the run around. The SCREEN IS NOT TAMPERED GLASS. The screen was already defected from day, 1 because the next day the middle portion did not work. I took the phone in the next exact day without a crack on the screen everyday they told me to come back for a straight week. 2 week came in now I have a small bottom crack and they will not fix the phone that was messed from there own mistake.

From the owner: We buy, sell, and repair smartphones, computers, and tablets. Accessories are also sold here. Other…read morethan repairing phones and devices, we also unlock and sell used phones. We pride ourselves on friendly service, and also accept walk-ins. Bring in your emergency repairs, and we'll help!

From the communication to the professionalism, everything is A1 here. I took in my 2013 iMac for a…read moreram upgrade. Not only did they have the best price, but also the fastest completion time. He used APPLE APPROVED material to re-seal the iMac which was not done by the previous "apple certified" repair shop. We also spoke about getting a custom PC built. Saw some of the work he was doing and was really impressed. Affordable work. Affordable builds. Yea... we think we just found our permanent home for all things PC and Mac.

Beware !!!!!!!!!!!!!! - I bought a Dell 9020 they listed on eBay. It arrived dead. They refuse to…read moredo anything about it. They are SCAMMERS.

A plus cheap prices friendly service. My go to for computers and service. Thank you frank and allread more

Super helpful and did everything possible to maximize my computer experience, it's difficult to…read morefind a place like this to trust but they are very kind and trustworthy.

I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

On October 30, 2025, I brought my HP Spectre x360 ​​laptop which had a flickering screen, to their…read moreoffice (ticket #9325). I paid $50 for a diagnostic check. On November 13, they sent me an email stating that they had run tests but found nothing, and that opening the case was required for further investigation. However, claiming that the screws were in poor condition, they demanded $80 for this procedure. Only for opening the case! I realized that I was dealing with scammers. I had previously opened the laptop case myself without any issues when replacing the battery, following instructions I found on YouTube. I immediately retrieved my laptop from them and, acting on advice I found online, connected it to my smart TV. The image on the television screen did not flicker. The diagnosis took all of three minutes. Subsequently, I purchased a new screen for $150 on Amazon and replaced it myself, again following instructions from YouTube. The laptop has been working without any problems ever since. Do not get involved with these scammers.

Fast, efficient service. My laptop screen appeared to be going out, so I bought it in. It was…read morediagnosed, and a price was given after inspection before I left the store. I picked it up later the same afternoon. I recommend this business.

Fast service and helpful with questions. Henry gave me all the time I need to review my PC and…read moreexplain things I need to do to keep it working good. Loved his quit manor and style to work with.

10 out of 10.. Gold Stars...The staff is helpful,courteous, and very professional. The prices are…read morereasonable and the work is top notch. They are timely and the product's quality can not be beaten. I recommend Chantel and her crew because you will be treated like your business is valued.