pshhh... No variety…read more... Scarcely employed... Seriously....I found what I needed at Walmart...for cheaper..

I contacted my local Office Max store at 586-726-0150 at 2:52 p.m. on 07/08/2016 and talked to a…read moreyoung lady who mumbled her name twice when asked. I was trying to determine if the store had an Epson Perfection V600 in stock and the lady said "hold on a few" and went out onto the floor (I assumed since I was on hold for over two minutes). When she picked up the line and told me that they did have one I asked her to please pull it to the service desk so that I could have my mom who weighs 106 pounds come in and purchase it. I told the lady we were working on settling the estate of my grandmother and since my mom was a small lady that I would send my nephew with her so that he could carry the large box out to the car. She said it would be there waiting for them. They traveled 45 minutes to the location, they took my cell phone (the same one I called the store on) with them to use the maps application because they were unfamiliar with the area. When they arrived they went to the service desk and the man there (NO ONE WEARING NAME TAGS) told my mother, daughter and nephew @4:31 p.m. that there was no scanner there, in fact they have other scanners ($500+) instead of the V600 ($299) I sent them in to get. He told them that he really didn't know where I called but that absolutely no one in the store had taken a phone call about a scanner and pretty much "too bad, too sad". I received an upset call from my 13 year old daughter at 4:37 p.m. telling me that after fighting rush hour traffic on Hall Rd. that the store didn't have the scanner in stock and that the man said they were liars. I asked to speak with the gentleman. He proceeded to tell me that there was no way I talked to anyone in his location and that they didn't even carry this scanner...I read the phone number I called and tried to pronounce the young ladies foreign name. He told me that there were no other girls other than Christina there and she never talked to me, and so I must not have called there...(ie...I didn't know where the hades I was talking about). He literally had to put me on hold to find out the phone number for his own store because "There was NO WAY I called and talked to someone at their location"...He came back and refused to acknowledge that I had the correct phone number... HOWEVER I wrote a list for my nephew with the store number, address and the item number that I had received from the girl and the actual phone I had her on called was out in the car... I had my nephew go out to the car to get the cell phone I called from. I directed my mother and nephew to FIND HIM and show him the number I called and the time...HE DISAPPEARED OFF THE FLOOR and would not come back out to confirm the fact that AN EMPLOYEE at 2:52 p.m. told me that there was in fact a scanner there waiting to be picked up. This man refused to tell my family who he was, he literally called my nephew, mother, daughter and I liars.... I WILL NNNNEVER go to ANY OFFICE MAX AGAIN. However I WILL tell you what I'll do, since I have lots and lots of business associates, friends, relatives and contacts...I will copy and paste this review across all of the 6 social networks I am involved in. A simple..."I am sorry we made a mistake, how can we make it better...can we ship to your house?" would have been much better response and in the long run, probably cheaper for this company. Never will I ever darken your doorway or patronize any of your affiliated companies!

Store clerk Christine? was fantastic! Pleasant & knowledgeable in all aspects of relief while…read moresleeping! Promote this woman!

This is a great store. They have a large selection of massage chairs, premium mattresses, cushions,…read morepillows... everything for comfort and therapeutic needs. The people that work here are fantastic. They are friendly, knowledgeable, and very patient. There is no pressure regarding sales. You can take your time browsing and checking out the various products. We sometimes just go in to visit with Laura (sales) because she is so much fun to talk to. We also like to visit the amazing beds that they have on display. Definitely worth a visit.

Stopped in to pick up a cord for our printer. Two of the most friendly and helpful workers. The…read moreyoung man walked us over to the cords and handed us the one we needed. The cashier was very cheerful and pleasant.

I went in to have my brand new computer factory reset because it was hacked I worked with Faras, it…read morecost me $50 to factory reset then they talked me into buying a(Nord VPN) WHICH WAS $70 AND $50 TO INSTALL and would be cleaned out of hackers, like new again only I would be protected this time with the Nord VPN, I go to pick computer up I take it home and this Dingbat Faras whom was to make sure NOBODY was any longer in my computer literally configured my VPN to the hackers name and I could not use it, I just paid nearly what the computer cost brand new to have the hackers taken out, so I take it back, I went back with a huge problem that he did not fix & he configured my $120 VPN to the hackers name He refuses to give me my money back for his mistakes an tells me that " he suggests I buy a new Computer" ARE YOU KIDDING ME!

This was my first visit here and I needed some legal size copies made. The store manager said it…read morewould be about 10 minutes before her copier was ready to use. I told her I could come back rather than wait. She suggested I use the self serve copiers. Being I had never been to a FedEx store, I had no idea how to use one. She said she'd walk me through it, so I gave it a try. Other customers had walked in after me, so she was waiting on them as she kept an eye on how I was doing from behind her counter. She took me step by step through the process and after all was said and done, it was pretty easy. I noticed that management follows the appropriate protocol for Covid with spacers on the floor, supplying hand sanitizer, using clear coverings on the copy machine control panels, asking people to social distance and supplying masks in case you come in without one, which was what happened with me. In my haste after a hectic morning, I accidentally left mine in the car. I was happy to get in and out so quickly because her business was picking up with multiple people walking in as I was walking out. All in all, a good experience on a simple copy job.

The worst FedEx location, arrived 4 minutes before the closing time and the lady at the front desk…read morewas so rude and yelled at me saying I'm too late and if she do my shipment she'll stay late! It was ready to ship package with printed label on it I tried to tell her just scan it it'll be I minute it's 5:56 pm but she kept yelling and shaking her head hysterically. I would not even give this location one star.

I have great experience buying Office Furniture at this store. I bought amazing quality furniture…read morewith surprisingly affordable price and on top of that the owner Ron offered free delivery and Installation.

From the owner: We are a high quality Office/home Furniture Retailer. We have different models of Office Desks,…read moreBookcases, Credenza, Conference Tables, Receptionist Desks, Office Chairs etc.

Amazing quality with unbeatable prices! They offer a great deal on all services with a competitive…read morerate of 10% less than their competitors with proof of pricing. They also offer many different kind of printing services like booklets, stickers, and more!

My wife had trouble with her laptop and he fixed it and now it works great. It's better than buying…read morea new one.

Great place nice employees. Quick service. My laptop locked up and repaired on site while I waitedread more

I have the annual Geek Squad service contract as I have had for many years. I find it worth while…read moreand yesterday was no exception. Bryan and Ryan, the team at the Geek Squad service area, were very pleasant and understanding of my issues. They took care of those issues and the work was complete the same day. They are an asset to the Best Buy organization!

Lucky to get a 1 star would give 0.... Went to purchase BOSE open ear buds. I asked gentlemen to…read moretry on to see if comfortable to wear. Was told I could try on different brand, but same fit. I want to try on the brand I am buying. OR I COULD BUY then try on and RETURN if uncomfortable. WHAT THE HELL? I tried to call..you can not speak to a live person at the store. I told him I would purchase some where else where I can try on and he said...GO AHEAD, with a shrug. Well there is GREAT CUSTOMER SERVICE!!! I own my own company and would be UPSET if my employee said...GO Ahead and buy somewhere else! I even said that saleman could open..stand right there while I try on and they could put back in box... I WILL NOT BE PURCHASING ANYTHING ELSE FROM BEST BUY. Would rather spend more money and have customer service than this. So sad you can't train your employees to be more considerate and helpful. You just lost business Kelly Tocco