Just needed a 5 sheet doc printed off my phone /email Nobody in the store besides employees and myself and two others And the girl behind the copy center with the sideburns says "it's just me" when I ask for assistance twice . And refused to help with a few buttons. Wild service. No wonder this location has been on its last leg for who knows how long now. If I could Zero star I would See ya. read more

I was treated so kindly by Perry, who went above and beyond to make sure I was happy with my purchase. I am so impressed by the people of Portland. The rain I can live without, but the people are the best. Thank you Perry! read more

Office Depot - This is a cartoon I redrew , because it's hilarious. - Office Equipment Near Me - Portland, Oregon

I was in shock as to how ridiculously fast this was. I needed to pick up a specific notebook. I walked in and one of the staff greeted me asking if he could assist. Here's the thing - this does happen sometimes at other stores but rarely do they actually want to help. He did! I showed him the photo and he immediately was pretty sure he knew exactly where it was. He was just amazing and then someone else wandered over to get me through checkout. I was expecting the opposite so what a refreshing experience. Also, in this area parking can be pretty challenging but their lot is clear though be careful on the approach if you are going through the back and side streets. A lot of nearby businesses have big box trucks so other cars and bikes dart around and it can be a bit dangerous. read more

When I need printer paper and ink, this is where I go because it's on the way home from my gym and there is plenty of parking because no one is ever there! No matter what time I show up, I'm usually the only one in the store. How do they stay in business? Customer service is hit or miss. Someone is always trying to sign me up for an HP automatic ink program but if I'm trying to find a case for my gel pens, they point yonder and say, "maybe they are over there." Back to the ink for the printer. I have a small HP printer for my home needs; cost about $100 and came with four colors of ink. To replace the ink, it costs more than the darn printer! My tip is to search online and often you can find on Amazon for at least 25% less than here. I only buy at Office Depot when I can't wait a day or two for a shipment to arrive. When I get to the counter, they are friendly enough. If I mention a coupon online they automatically put the code in. Nothing to rave about or even get mildly excited about. It's mediocre at best. But since it's convenient, I stop in once or twice a year, like today for a pack of printer paper. Oh, I do shop at their online store for Starbucks Via coffee. They sell the box of 50 for about $38. I wait for an online coupon and order 2-3 boxes to get free shipping. read more

Wow, what an unexpectedly easy and pleasant experience. I had about 10 things to mail and 6 files to print and Mary was so helpful and patient. Both her and John were easy going and attentive to everyone who walked in and I'm so grateful to have such great customer service on a day when I had a lot going on. read more

i'm very sorry to say, I won't be able to shop at this store anymore. They charge double what Fred Meyer's charges. That includes sticky, notes, printing, paper, and scotch tape. I can get that off cheaper at Freddy's and I'm sure a half a dozen other local businesses around town. What happened to you guys? Either be comparable with common market, values, or go to way of all the mandated Covid businesses in Portland. Can't see a smile through a mask. read more

I came in to get some invitations printed and there was a customer ahead of me taking awhile with her order. Craig checked in with me when I first arrived and I told him I needed printing so he said I should wait in the line I was currently in. After about 15 minutes of waiting, Craig came back and offered to help since it was taking so long. He was very thorough and made sure I got the size invitations I needed. He even cut the invitations after printing for me. Great customer service experience to start my day! read more

I went into Office Depot to buy a shredder. The prices were incorrect for the shredders and the supplies. There were clearance prices for shredders that were not valid. I bought an accessory and at the register it wrang up $5.00 more than the posted price. Is the company giving enough hours to allow the store to complete the pricing jobs? Honestly, NE Portland should probably just do services. They are in a high crime neighborhood, and people are doing drugs in the parking lot. read more

It's fairly generic and bland walking in the store. If you need to get something done this is the place to do it. No bells and whistles and nothing welcoming ambiance to walk through. It's always pretty empty when I walk in but what does that mean for me? Extra customer service!! Two ladies helped me with my printer debacle as I dashed in 20 minutes before close. Not only did they print my documents out for my meeting, they helped me find a new printer and ink. They worked quickly and professionally and I appreciated it. read more

I had a project that I was working on that required some very specific printing requirements. I couldn't find a company that was willing to help with such a small project but Mary was so kind and patient and took the time to walk through everything with me, answer all my questions, and even test out all of the different paper types I was looking at. Ten out of ~ten~ would hIGHLY recommend Office Depot for all your printing needs. read more

mind-numbingly, soul-crushingly awful place to shop. Overpriced low-quality merchandise, lots of unmotivated people behind the counters and no one to work the floor."Do you carry X?" It's over there somewhere. "Do you have one of these on display?" No. I suppose this is a typical experience at any of the Office-something stores, and this is why internet shopping is so popular. read more

The staff was incredibly rude and demeaning, and didnt even give me the right product... was looking for a 130w power cord, and was almost sold a 45w power cord and the employee told me to "trust that I know what I'm talking about" Suffice to say, it did not work. Do not shop here, they do not know what they're talking about. read more

I think this Office Depot is pretty handy and helpful of staff. Sometimes it's deserted - but I usually can get what I need and get out with little effort. My HP printer failed on me, again, but it was a couple years old. I was hoping to trade in and recycle my ink in credit for a new printer. The greeter/cashier directed me to a young man that helped me. He directed me to printers that would give $ credit off towards new printer. I shopped a bit more and selected a model that would suit my needs. I was able to get ink traded in for future credit and they recycled my old-non-working model. I was annoyed that I'd bought new ink - and now I only get $2. But it's how it goes, can't take it out on Office Depot. Other transactions here have been great. Some of the workers are quirky and share a joke or two. Clean, no frills. read more

Carl helped me find exactly what I needed today. Great customer service! Got in and out which is ideal anytime but especially with Covid.

We just stopped in looking for a desk and Craig was so incredibly helpful with the entire process. Friendly and knowledgable about his products, and went above and beyond with his recommendations. As someone who also works in customer service I was very impressed. Have a great day Craig and keep up the amazing energy! read more

The check out cashier is always so friendly and helpful! My go to location for my yearly calendar/day planner. Very good selection! Cheap hand sanitizer and so many post it's! read more

Pretty terrible customer service. The guy was arguing with me before he even saw my car asking if things would fit. I understand the concern and I understand that the boxes are heavy, but it was like rocket science trying to proceed with this transaction. Maybe he had bad experiences before, which I sympathize with, but maybe wait until after the customer is out of ear range to start talking shit. read more

I don't know why but this seems to have become my default Office Depot. It is fairly conveniently located, nice size and layout and the staff seems fine. I always find parking at the lot. I seem to arrive with tax season and when I run out of toner for my copier. They do have lots of other office related stuff. Even computers and random stuff they have decided is "office" I've even seen snack food (in the back where I don't often check). Its not somewhere I go for fun. Its more like I go when I have to. Really it's nothing to get excited about, but they get the job done and make it quick and painless. read more

Very poor experience. The staff are very rude and not helpful. Carl, in particular, was extremely rude, and disrespectful, and did not help me in the slightest with my online order. In addition, the corporate number I was told to call left me on hold for over 25 minutes, and the online chat representative disconnected before resolving my issue. I will not be returning to any Office Depot in the future. Save yourself the headache and shop for your office supplies elsewhere. read more

I had to send a fax and figured Office Depot would offer a faxing service. I found the last parking spot, luckily it was in the shade and it was kind of busy inside. It took the person at the customer service counter about 10 minutes to get to me and there were about four other guys who worked there just walking around. Once he faxed my documents, I sat a notebook on the counter and wanted to pay. He asked me how many pages I faxed, I said 8. I was thinking this would be like 2 dollars or something. "$13.63 please" "$13.63? How much is it to fax?" "One dollar per page." "JEEZ." So, I felt a bit ripped off. I am pretty sure there are other places in Portland that offer a much cheaper fax service and I will begin the hunt. Until then, good luck finding one. read more

DO NOT SHOP HERE, unless you want your head to explode in a raged out fit of frustration. The person at the printing desk took 90 minutes to print two sheets of paper, but only after lying to me and telling me that she was a trainee(which she later said she only tells people so they aren't mean to her and has been there for about a year). When she said she was a trainee, she asked me to come back in a few hours when someone else would be in(she later said this was because she just really didn't want to be at work). This place is horrible. Awful service and very expensive. I can live with one of those things at a time, but not both at once. Horrible. They get 0 stars. read more

So disappointed with the service here. I purchased a new phone system for my entire office about a month ago, and it was not a cheap endeavor. I had some basic requirements for the phones. Upon asking the employee strolling around the office phones, he informed me he did not have any knowledge of the phones, but he would call someone who would. After waiting for about ten minutes a manager came to "assist" me...this means he read the product tags to answer my questions. Finally, I pulled out my phone and did the research myself. I checked out and installed my new phones at the office. Today my entire phone system in the office stopped working. I called Office Depot to check on their exchange policy.... The young women who answered asked if I had purchased a protection plan with it. I was never offered a plan?!? She said unfortunately without the plan, electronics are only covered in the store for 14 days. Now I have a $200 broken office phone system that I have to return to Panasonic for repairs. Don't bother shopping at this store. Next time I will take my business to Best Buy, or somewhere that has a bit of knowledge on the products, and offers me a protection plan to back their low end equipment. Overpriced, and a pathetic excuse for a knowledgeable staff. read more

First time I just left in the middle of working with someone ever. I wish i could give it a zero stars. It was after 5 and it was obvious the closing staff wanted anything but to be there. I am not even asking for a smile and hi, just don't look at me with such hate and disgust for walking in. (Two of them as entering without any idea of what I wanted.). Then when going to the print desk to get help, with assistance I should said because clearly they don't have to offer help, and it was barely even assisted, she just shoved a computer at me and walked away... ni log in here, do this. I could go on, but just don't do them any of your business. It wasn't just one, but seemed like the culture of this store. Just stay far away and go someone here else read more

Randall - you're the best - unbelievable assistance with making my computer and printer talk to each other + giving me tips on making my smart phone talk to these pieces of equipment as well. If you ever need someone to fix something like this, someone with a sense of humor and a nice smile, Randall's your go to person. Thanks again read more

Disclaimer: I am not a customer of this Office Depot. Mostly because of the wacky staff. I went into the store to buy a printer cartridge. I asked a worker to help me find the right one. He was not an expert on the subject and admitted it (nothing wring with that). But when he asked for help (paging other employees who were just standing around) no one helped. So the guy tells me to buy a certain cartridge. Luckily I had been looking it up on my phone while he looked it up on his Office Depot super computer. The one he wanted me to buy was the wrong one. I said, "I think it's this one". He said, "Eh buy this other one (for $90) and you can always bring it back." I left and bought nothing. I will not be returning. read more

If I could I would give this place 0 stars. I purchased a laptop less than 2 years ago from this Office Depot store. I bought everything they tried to sell me because I wanted it to last, or at least if it broke, I would be covered. When I purchased this laptop they told me a bold face lie that now is a huge problem. I purchased a 2 year warranty. I specifically said to the salesman- if this computer breaks, I can bring it here and you will fix it. (At least until my warranty ended. I am on vacation - far away from Portland, and my laptop stopped working. Totally stopped working! So I took it to the local Office Depot, assuming they would be able to bring up my account. Nope. They ran a diagnostic on it ($56 I paid). I was told "I can't fix this because I would have to open it up. It would be cheaper to buy a new laptop- I hope you have a warranty." This laptop has a warranty good until October 29, 2018- so it was covered under the warranty. I called the store in Portland and explained my situation. The person I spoke to was rude and unhelpful. She said they only hold receipts for 30 days. Also, my warranty was not through Office Depot (even though I was not told this when I purchased the laptop). My warranty is through a company called SQUARE TRADE. I was given their number and they would process my claim. Another bold faced lie. I was informed by SQUARE TRADE that if I didn't have the receipt- no one mentioned to hold on to the receipt in order for the warranty to fix my laptop. After hours on the phone- constantly being disconnected- then speaking with at least 3 different SQUARE TRADE operators and getting a ton of different stories about how to get my laptop fixed since it was still under warranty- they refused to honor my warranty. All because I did not keep my receipt from almost 2 years ago. I contacted my credit card company that I purchased the laptop with. They verified the amount, date and store that the charge was made on. Still, neither Office Depot or SQUARE TRADE would honor my warranty. After talking to so many people at both OFFICE DEPOT and SQUARE TRADE, I realized that I had been scammed. I was never informed that I had to keep my receipt upon purchase to be able to make a claim and SQUARE TRADE was determined to not honor my warranty- even though SQUARE TRADE was able to pull up the warranty and tell me that my laptop was still under warranty. Do not buy any tech/electronics from this dishonest company. If I had been told to keep the original receipt- I would have kept it in my safe. That's what all of this boils down to. I did not have my receipt so my warranty would not be honored. I was also totally lied to about who I was purchasing the warranty from. I have already contacted the BBB and filed a formal complaint against Office Depot at 323 se Martin Luther King BLVD, Portland, OR. I informed the store and they did not care at all. One last thing, SQUARE TRADE is located in Pakistan so there is no way to file a formal complaint against them. However, I am going to the local BBB office (while I'm on vacation!) and continue to try and report this scam. Do not go to this store!!! If you do, save your receipt for the rest of your life. I now have lost EVERYTHING that was on my computer, including the MS Office Suite that I paid for and paid Office Depot to install. Office Depot informed me that I had no proof that they installed it and I had to purchase it again. Be warned, this Office Depot will never inform their customers the truth and deny any wrong doing. read more

Pens, paper, staples, notepads, thumbdrives, and CANDY. But why I really come here is the copies. I copy a lot of things, and I got very tired of doing it myself at kinkos. You get a discount the more copies you make, so that it is really great. (I usually copy anywhere from 200-500 sheets at a time, and the discount helps a lot.) The paper selection is not that great, so I recommend bringing your own. They are able to print off a thumbdrive, which is very convenient. They can also make you a calendar of dog pictures, if you so fancy. Most everything else is too expensive in my opinion, but the copies, the copies! read more

THIS IS THE WORST OFFICE DEPOT EVER. Honestly, I m so pissed. due to issues with my printers I have to use printing services every day. First time I came here a month ago and the older lady was insanely rude. Like literally so rude. I asked where can I send my file because I need it to be printed on a special paper - she just showed me the common printer without saying a word. I explained to her what I need, she gave me the type of paper I need and said "go figure it out over there". Like what?!? Okay. I let it go and swore to never use their services again. But today was an emergency and they are the closest to my house. So I stopped by. The older guy who wears a face shield mask, glasses and he has a beard was just unapologetically rude. I asked where can I send a file and he started telling me that I should use a common printer. I explained that I can't because I need a special paper and he said 'well you can't send it to our email so you have to go online bla bla" (literally yesterday I could send it to the email and today I can't?!? Srsly). Anyways, after asking him again what to do couple times and not getting a normal answer I asked him "so did I understand correctly that you are unable to print my paper and you can't receive an email from me?" And he raised his voice and said: "well I tried to explain but apparently you are not even trying to listen to me, how many times should I explain?". I just walked outta there and o swear to never ever no matter what use their services ever again. I will keep on driving to the furthest Staples because of the amazing customer services and nice staff. AWFUL, THE WORST SERVICE. I swear never ever ever ever again. read more

Worst Office Depot I've ever been to!! Incompetent, lazy people working (or lack there of)! Horrible customer service! I'm a teacher, coming in to have a few things laminated, and all I got was attitude. Needless to say, I won't support crappy businesses with crappy staff. read more

Sometimes I'm invisible. Could be because I'm an older woman, more likely because I'm disabled (I came into the store with a walker.) Lots of staff standing around at the cash registers, talking and checking their phones. No one to help me, though. On my way out, having bought nothing, I buttonholed one guy and asked about the electric Mart Cart I'd used in that store before. He confirmed that the cart was no longer in the store. That was it. Shrug. No concern, no apology, no offer to help me find what I needed. I need to find a store where real humans work. read more

The store is a corporate chain, so it's not going to be winning any awards for charm or creativity. BUT I just had to leave a positive review after my interaction with the manager, Naveen "Nav" (sorry if I misspelled your name!). I called in kind of a stressed and rushed headspace and Nav was so helpful in giving me a sense of if they carried what I was looking for and what the price ranges were on the various options. I said I was on my way, and when I arrived the item was waiting at the cash register waiting for me. After I paid, Nav opened up the packaging and offered to help me install the product to ensure it worked properly, explaining he'd give me a refund immediately if it didn't suit my needs. He was so patient through the whole process, and also gracious when my stress got the better of me and I wasn't my most friendly self. I was pleasantly surprised by the great customer service I received today! Thanks Nav! read more

My computer monitor died and my husband I went to Office Depot. The manager Craig explained that his tech guy had missed a flight and so was not at the store but that he could help us and indeed he did. We told him what we needed and he steered us to the right spot, did not give us a hard sell, patiently explained options to us, even checked our cable by plugging it into the monitor we were going to buy. As manager, he kept getting calls and distractions but he was a wonderful multitasker and stuck with us. Thank you, Craig! read more

This location in particular, I've been at least 4 times in the past two weeks - best customer service ever. At one point there were 2 employees ringing me up at once. On another day, they were able to give redeem an internet only deal. The staff is just awesome, energetic and willing to help however they can. Under normal circumstances, I would never bother reviewing an office supply retailer, but this location is too exceptional to ignore. Keep it up guys! read more

The employees here are miserable and customer service sucks. I walked in ready to buy a file cart and printer ink and left empty handed with a commitment to never shop at Office Depot again. read more

I live in Omaha, NE and needed to have 20 copies made of a 15 page report that was being presented by my business associate to a client the next day. I called the store at 7:00 AM and spoke to a very professional young woman name Heather. I was able to email the report to her; and she had it completed within an hour for my business associate to pick up. We travel to Portland a minimum of 6 time a year and I won't hesitate using this Office Depot store in he future. This process saved me considerable time and my company the cost of overnighting the report. Thank you Heather; and a shout out to Harley, the store manager, for his commitment to quality. John M. read more

Worst customer service ever. I approached three different people before I was able to get help. The first employee refused to make eye contact with me and then suddenly appeared to be mid-phone call. The second said "I'm new so..." and then "I could find someone else if you want..." and finally "I don't really know anything about technology." That's cool dude I just want you to get something from the back, not write code. The third was just terse and rude. When I made it to checkout, the cashier was hardly more helpful. She asked if I had a rewards card and I told her I did but that I hadn't registered online yet and asked if it would still work. She said "I dunno it might." Sold me a 2 year performance check out plan for furniture, saying "they're all the same, though." I sure hope so. read more

What's worse than having a store with not enough staff on duty? Answer: having plenty of staff, all of them hooked up to communication equipment, and none of them having any idea what's going on! Wanted to get a price on a desk which was unmarked. No one in the store could get me the price. I left my number so they could call me once they figured it out. Surprise! Never got a call. As I said, plenty of staff on duty but you can stand in the store for minutes at a time with staff passing by and no one helps unless asked. It is no wonder these stores are suffering financially. read more

If you go to any office supply place in Portland, go to Office Depot on MLK. The entire staff is extremely helpful. My guy there is Sean G. He's fantastic and very knowledgeable. Go to this Office Depot and ask for Sean! He's great! read more

Yes, everything said before applies to this place. Lackluster. even sort of weird employees. But all that endears me to this place. It's close. It compares in price to Office Max. Cheesy products but other corporate office supply places sell the same cheesy, Made in China products. It's the American way ya know (tongue in cheek, LOL). read more

I have always had EXCEPTIONAL service at this Office Depot location, so I don't know if bad reviewers just happened to be there on a bad day, or if bad employees have been terminated. This location is very close to me, so I always bring in my printing needs here, and have never been dissatisfied. I'm always met with courteous employees who go beyond to please me (I'm making artistic prints behind the counter, but am less satisfied with their self-serve machines). Anytime I've been stumped looking for something, an employee comes over and asks if they can help me find something. AND they have a great return policy, as I discovered when I mistakenly bought the wrong ink (opened the box and tried to put in my printer before I realized my mistake)... no problem returning. I shop here often, so I know my experience is not a fluke! read more