Online order + Office Depot Rewards = YAY!!! It's been quite awhile since I last visited Office Depot. I made my online order recently since well it's covid and flu season! Hand sanitizers are currently 100% back for their Office Deport Rewards/rebate. Oh so are certain AA or AAA batteries! I ordered one 32 oz hand sanitizer for $7.99 and I get back $7.99 in rewards. It's a win for me! The online order process was easy and fast, yes there's also an app. The order was also completed quickly, within an hour! I didn't pick up the order until several days later (along with my Kohl's order). Apparently, they only hold online orders for about 5 days. Pick up was super easy. You have 2 options, curbside pick up or in-store pick up. I did the in-store pick up and the items were in a RED station near the door. Yes, I walked pass the station and up to the counter, which was then redirected back to the red station. Once you find your order, just pick it up and go. In a way, it's safe for the customer and employee, but a bit risky on their end, leaving items out. TLDR; easy and fast order, basically free item, easy and fast pick up read more

I Went in on Thursday to have some business cards made and even gave them one of my cards for them to copy. After waiting around for a while for them to figure out how to even enter in my order and tell me how much they would be, I finally pre-paid for them and was told they would be ready in 48 hours. Then they called me Sunday evening, 72 hours later, and told me that they can't do double sided business cards and they would TRY to have my order done on Monday. Now here it is Tuesday, 5 days later, and I still don't have my business cards. They clearly don't mean 48 hour turnaround time on there work, they don't even know what products they sell or services they provide and they have no concern about addressing customers problems, even when they created the problem themselves. If your just buying copying paper or ink cartridges from them fine, but take your business needs to someone more professional. And the ink cartridges can be bought cheaper on Amazon if you can wait a day or two for delivery. read more

It is apparent that everybody is using COVID-19 as an excuse to not give you customer service. I went in to have something printed off a USB drive that direct me the cell service. My print job was not that easy. But they did not want to do it. But yeah I saw them do you have a customer a thumb drive off of the machine as I was walking up. I guess it depends on who you are As inconvenient as it will be I will now have to go to my home office in Mobile Alabama which is out-of-the-way to get this thing printed. Amazon sounds better every day. I am surprised they even let me walk into the store. read more

I love this location because Mrs.Tonya and Leslee are always going over and beyond to help myself and others and they work expeditiously ... I wouldn't go to any other store but this one ... read more

Apparently it's more important to bang on a cart with a hammer in the back rather than helping the long line at the register

This is your ordinary Office Depot. Once you've been to one, you've been to all of them. Product quality and store cleanliness are all pretty good, but I feel like this location has been lacking a bit of service recently. read more

Visited this location at 1:20 pm. Total of about three customers in the store. I waited in the hard drive area for over ten min looking at different internal drives and had a question about Mac. One associate walked past me with a cart to the back twice. Never asked if I had a question. Went looking for help and couldn't find any. Walked out of location. Will not be back. read more

This location took 24 hours to deliver a package containing my wedding dress to a UPS center for shipment, when it arrived at UPS on the 20th, I was notified via my UPS online account shipment date was 5 days (UPS ground standard) after receiving, they changed the final shipping date today (the day it was due) and are blaming the Office Depot at this location for not scanning the package in sooner to get it here within the five days. Am cross-posting this review to UPS location here in Denver, CO also that will not let me pick up my dress in Denver so I have it on time, and is refusing to issue a refund saying their contract is "five BUSINESS days IN TRANSIT" when that is not what was advertised, or the original shipment date on my UPS online account. Am EXTREMELY dissatisfied with this service and lack of attention to these matters, as well as UPS and Office Depot sending me back and forth between their differing customer service lines and keeping me on hold for about 2 hours total today, trying to dodge a refund that we are definitely due, because my dress is not here on time. read more