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    Office Depot

    3.4 (7 reviews)

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    Special Touch Computer Repair

    Special Touch Computer Repair

    4.3(25 reviews)
    4.1 miWest Omaha

    Have had two dealings with Special Touch, both good. My wife's computer started to run very…read moreslowly. Robert diagnosed a failing hard drive, was able to save what was on it and replace with a new hard drive that runs like silk. Next was replacing the monitor. Robert provided a refurbished Dell monitor with speakers, sharp picture, money well spent in both cases. For customers who barely know where the gas pedal is on a computer, Robert will steer you straight and find something that meets your needs and budget.

    Wanted to get an idea if it was cost effective to replace a cracked screen or get a new laptop…read more Went to Special Touch, guy said he has replaced "Thousands" of laptop screens, so I asked for an estimate. Said needed to leave for 2 days to open it up, told him I just want an idea to see if was worth replacing and asked since he has done "Thousands" of these repairs, what the highest cost was? This Business Genius tells me "A Million Dollars". I told him that is F'ing crazy. So this place either does not know what they are doing or they are crooks, either way you don't want your business there. Ended up going to 2 other repair shops and both were able to give a high end estimate. Robert, your response is as ridiculous as your "Million Dollars" quote. I did not get frustrated until you gave an obviously ridiculous answer. Yeah, I shouldn't have said your answer was F'ing crazy, but no other words could describe it. Don;t worry, I found Peace when I went to a professional repair shop that had no issue answering my questions. I am sure you will also find peace as your business drops off due to your stellar customer service.

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    Special Touch Computer Repair
    Special Touch Computer Repair
    Special Touch Computer Repair

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    Apple Village Pointe

    Apple Village Pointe

    2.6(137 reviews)
    3.7 miWest Omaha
    $$$

    Usually going to the Apple Store isn't at the top of anyone's list. It definitely wasn't on mine…read morebut I had to write a review because I had such a positive experience with staff. My phone had been having storage issues with system data taking over about half of the storage due to an updating issue. I was nervous that the appointment was going to take forever and the fact I had my toddler with me added to my anxiety about the situation. Upon walking in, I was immediately met by a friendly individual who took my name and set up an appointment. They directed me to the wall of games that my toddler was more than pleased to be able to utilize. Ralph was helping me out with my phone and I really appreciated how kind and knowledgeable he was. He walked me through everything and assured me that we would get my phone back to being usable! While my phone was updating, he mentioned that they were starting a class instructing people how to use the Apple pen alongside the iPad and some apps they use with it. He thought it would be fun for my daughter to join while we waited for my phone to update. Cue Davion! Perhaps one of the friendliest people I've met in a long time?! He was running the class and was so kind in helping my child hold the pen and showing her how to draw on the lended iPad. She had such a fun time following along with him on the screen and doing a little bit of her own thing as well! After a bit, my phone was fixed and fully back (Thanks, Ralph)! It's funny how an experience I was completely dreading ended up being the highlight of my day!

    People are very friendly but why does it take so long!!!! Just walked out after waiting 30 minutes…read morefor a clerk. All I wanted was to PAY CASH for a new watch!!!! Every time I've been in, it's a two hour visit.

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    Apple Village Pointe
    Apple Village Pointe
    Apple Village Pointe

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    Friendly PC - untitled

    Friendly PC

    3.9(16 reviews)
    3.0 miWest Omaha
    $$

    You know how good a company is when things don't go easy…read more while we have bought many computers from Friendly Managed Services they showed the value when one acted up. They went right to work on researching the periodic problem and have spent hours fixing it. True service, not sell it and forget it. I can say they back the products and services they sell 100%. As stated no other computer we bought had any issues just this one. Great staff and leadership.

    Jon helped me out with my 10-year-old MacBook Pro, Ol' Bess. I took it in knowing that the battery…read morewas on its way out so Jon took a look inside. Turned out my battery was swelling and upon further examination my hard drive cable was also damaged. He was very upfront and honest about his recommendation to discontinue the repair and let Ol' Bess finish out her days in peace. He got it to where the trackpad was temporarily functioning again (it was sticking due to the swelling battery) and even re-adhered the loose glass to my screen (a separate issue) I appreciate his candor as previously I'd been given the run around by the Apple Store. I was charged a very reasonable price considering Jon was able to get Ol' Bess working just enough for me to retrieve some documents off of her. I ended up ordering a new MacBook Pro and if anything is to go wrong with that one, I'll surely SKIP THE APPLE STORE and go straight to Friendly PC.

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    Friendly PC - Untitled

    Untitled

    Friendly PC - Untitled

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    Friendly PC

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    Schrock Innovations Computer Repair - Omaha Service Center

    Schrock Innovations Computer Repair - Omaha Service Center

    2.9(31 reviews)
    3.7 miWest Omaha

    I was forwarded to this location by another business in the area when my laptop fan decided to stop…read moreworking. I was pleasantly greeted and by signing up as a new customer immediately received one hour of complementary service. I was told that I would receive a call within 24 to 48 hours and they were right on time. The techs are on site so your computers do not get shipped out. I was offered the diagnosis with cost and timeline plus a couple of options that would extend the life of my computer. Great explanation by the support staff that translated to non-computer language for me! The computer was ready on time, at exactly the estimate provided, and no problem with the unit once I picked it up. I can understand why this location has been voted the best of Omaha multiple years in a row and highly recommend this for your computer repair needs as a first stop. FYI. I had stopped somewhere else and was told it would take six weeks, and three times the cost of what this location was offering without even a definitive answer on what the issue was so I was very happy with this local busin

    I have used Schrock Innovations for years, for computer repairs/maintenance. I have also bought a…read morecomputer there and was pleased with it. The techs are very sharp. Damien helped me last week over the phone and was able to have things squared away in just a matter of minutes. Prompt and reliable. Thanks, Damien.

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    Schrock Innovations Computer Repair - Omaha Service Center
    Schrock Innovations Computer Repair - Omaha Service Center
    Schrock Innovations Computer Repair - Omaha Service Center

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    Office Depot - officeequipment - Updated May 2026

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