Have had two dealings with Special Touch, both good. My wife's computer started to run very…read moreslowly. Robert diagnosed a failing hard drive, was able to save what was on it and replace with a new hard drive that runs like silk. Next was replacing the monitor. Robert provided a refurbished Dell monitor with speakers, sharp picture, money well spent in both cases. For customers who barely know where the gas pedal is on a computer, Robert will steer you straight and find something that meets your needs and budget.

Wanted to get an idea if it was cost effective to replace a cracked screen or get a new laptop…read more Went to Special Touch, guy said he has replaced "Thousands" of laptop screens, so I asked for an estimate. Said needed to leave for 2 days to open it up, told him I just want an idea to see if was worth replacing and asked since he has done "Thousands" of these repairs, what the highest cost was? This Business Genius tells me "A Million Dollars". I told him that is F'ing crazy. So this place either does not know what they are doing or they are crooks, either way you don't want your business there. Ended up going to 2 other repair shops and both were able to give a high end estimate. Robert, your response is as ridiculous as your "Million Dollars" quote. I did not get frustrated until you gave an obviously ridiculous answer. Yeah, I shouldn't have said your answer was F'ing crazy, but no other words could describe it. Don;t worry, I found Peace when I went to a professional repair shop that had no issue answering my questions. I am sure you will also find peace as your business drops off due to your stellar customer service.

Usually going to the Apple Store isn't at the top of anyone's list. It definitely wasn't on mine…read morebut I had to write a review because I had such a positive experience with staff. My phone had been having storage issues with system data taking over about half of the storage due to an updating issue. I was nervous that the appointment was going to take forever and the fact I had my toddler with me added to my anxiety about the situation. Upon walking in, I was immediately met by a friendly individual who took my name and set up an appointment. They directed me to the wall of games that my toddler was more than pleased to be able to utilize. Ralph was helping me out with my phone and I really appreciated how kind and knowledgeable he was. He walked me through everything and assured me that we would get my phone back to being usable! While my phone was updating, he mentioned that they were starting a class instructing people how to use the Apple pen alongside the iPad and some apps they use with it. He thought it would be fun for my daughter to join while we waited for my phone to update. Cue Davion! Perhaps one of the friendliest people I've met in a long time?! He was running the class and was so kind in helping my child hold the pen and showing her how to draw on the lended iPad. She had such a fun time following along with him on the screen and doing a little bit of her own thing as well! After a bit, my phone was fixed and fully back (Thanks, Ralph)! It's funny how an experience I was completely dreading ended up being the highlight of my day!

People are very friendly but why does it take so long!!!! Just walked out after waiting 30 minutes…read morefor a clerk. All I wanted was to PAY CASH for a new watch!!!! Every time I've been in, it's a two hour visit.

You know how good a company is when things don't go easy…read more while we have bought many computers from Friendly Managed Services they showed the value when one acted up. They went right to work on researching the periodic problem and have spent hours fixing it. True service, not sell it and forget it. I can say they back the products and services they sell 100%. As stated no other computer we bought had any issues just this one. Great staff and leadership.

Jon helped me out with my 10-year-old MacBook Pro, Ol' Bess. I took it in knowing that the battery…read morewas on its way out so Jon took a look inside. Turned out my battery was swelling and upon further examination my hard drive cable was also damaged. He was very upfront and honest about his recommendation to discontinue the repair and let Ol' Bess finish out her days in peace. He got it to where the trackpad was temporarily functioning again (it was sticking due to the swelling battery) and even re-adhered the loose glass to my screen (a separate issue) I appreciate his candor as previously I'd been given the run around by the Apple Store. I was charged a very reasonable price considering Jon was able to get Ol' Bess working just enough for me to retrieve some documents off of her. I ended up ordering a new MacBook Pro and if anything is to go wrong with that one, I'll surely SKIP THE APPLE STORE and go straight to Friendly PC.

If you want a knowledgeable, patient and reasonable priced teacher Roger is your man. He explained…read morethings in such a way that I felt very comfortable and the prices were very reasonable and worth every penny. He also offers free classes for seniors and I am signed up and on the waiting list. I can't wait to participate because he was a teacher of technology at a college and his teachings skills were very evident from the very first minute we started to work together. He is a gem and I would highly recommend him to anyone. I will definitely return in the future. He takes appointments but sometimes he can work you in that day. He has the capabilities to fix anything in electronics. He also has repair plans which are optional but very affordable. In addition, he has offices in Council Bluffs and Omaha.

I've had an issue with my laptop overheating for quite some time. I decided to finally take it in…read moreand get looked at. As I suspected, the issue was with the fan. Heartland Computer ordered the new fan and had the laptop back to me within three business days. I had to pay a bit extra to rush ship the fan and the total charge was reasonable. Overall, I am very satisfied with Heartland Computers.

Very professional and great to work with!!Tchesco mounted 2 TVs for us and a soundbar. This…read moreproject required moving an electrical and a cable outlet box, and wall fishing cable through finished drywall, but he made it look easy. He brought a complete set of tools with him, so he was ready for any surprises. He was also very conscientious about cleaning up when he was finished. Would definitely use again. Highly recommended!!

From the owner: Your go-to for IT, audio, video, and equipment installation and repair.read more

I was forwarded to this location by another business in the area when my laptop fan decided to stop…read moreworking. I was pleasantly greeted and by signing up as a new customer immediately received one hour of complementary service. I was told that I would receive a call within 24 to 48 hours and they were right on time. The techs are on site so your computers do not get shipped out. I was offered the diagnosis with cost and timeline plus a couple of options that would extend the life of my computer. Great explanation by the support staff that translated to non-computer language for me! The computer was ready on time, at exactly the estimate provided, and no problem with the unit once I picked it up. I can understand why this location has been voted the best of Omaha multiple years in a row and highly recommend this for your computer repair needs as a first stop. FYI. I had stopped somewhere else and was told it would take six weeks, and three times the cost of what this location was offering without even a definitive answer on what the issue was so I was very happy with this local busin

I have used Schrock Innovations for years, for computer repairs/maintenance. I have also bought a…read morecomputer there and was pleased with it. The techs are very sharp. Damien helped me last week over the phone and was able to have things squared away in just a matter of minutes. Prompt and reliable. Thanks, Damien.

Websnoogie was a great choice for my website design and hosting needs. The staff and the owner Rod,…read moretook the time to understand my company's goals for growth and made wonderful recommendations to incorporate into the business now and also in the future. He is sensitive to the user experience and made a beautiful website. I highly recommend Websnoogie to anyone looking to enhance your company's footprint on the internet. Thanks again for the great experience!

I met the owner of WebSnoogie " Rod Atwood" several years ago. We started talking on a regular…read morebasis and since then his company has been involved with several of my projects. His SEO / Hosting services have done wonders for my small businesses. He always gave me prices that were far below anyone else in Omaha and over produced with what he said he would do. I would recommend Rods services to anyone without hesitation. Thanks Rod. Dan T.

Alex with the JQ office in Omaha was a godsend! He was so polite and friendly. He was able to…read morequickly resolve our issues and even fix issues we didn't know we had! Highly recommend giving him a call for any of your printer issues.

JQ Office Equipment has been our office equipment and service partner for our three Window World…read morelocations for over ten years. The JQ Office team, from ownership to support staff, has always delivered for us in a big way. When we first engaged with JQ, our account manager took the time to understand our needs, and catered a solution to those needs, rather than force product or services he wanted to sell that we may not have necessarily needed. At each renewal, we received the same thorough needs analysis to ensure we were re-tooling as necessary. We lease all of our print/scan/fax equipment through JQ, and they perform the service on those machines as well. They are extremely responsive to trouble tickets every single time, and make sure that everything is working again before they leave. There are always a variety of reasons to consider alternatives when it comes to selecting business service partners, but with JQ, there are even more reasons to continue on with this relationship. Cannot say enough good things about Jason and his team at JQ Office. Thank you! - Danny Thompson (Owner, Window World of Omaha)