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    Office Depot

    2.7 (15 reviews)

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    Copymaking services

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    My interaction with the chat agent, "Marvin."
    Chris W.

    The associates and staff at Office Depot were rude and dishonest. I recently purchased a desk from Office Depot. The initial delivery date was not met. The second delivery date was not met either. I took off from work to ensure that someone would be home to receive the delivery on the scheduled delivery date. Apparently, the driver was too lazy to knock on the door for the second delivery date. Instead, I got an email stating that "no one was home." Not true. He then re-routed my desk delivery 2 business days later. Maybe the driver was behind on deliveries and needed to lighten his schedule. However, to falsely state that no one was home (without knocking or calling) is completely unacceptable. I then called 1-800-463-3768 to address the issue. The foreign agent was not helpful at all. She repeatedly placed me on hold... only to return with no answers to address my questions and concerns. Secondly, I dialed into the Chat Help Desk. The agent on the Chat feature was even worse. He gave a completely different reason for the non-delivery of my item. He states that the desk was "sourced out from a third party" and considers that to be the reason for the non-delivery and re-scheduling of my delivery. Keep in mind, I received an email earlier that day... falsely stating that "no one was home." He tells me to "disregard" the lie stated... and then tells me to "kindly wait" for the re-scheduled delivery date that was 5 days out from my originally scheduled delivery! Seriously?!? Furthermore, I never got to speak to a supervisor. I then cancelled my order. Needless to say, I will not be ordering any other items from Office Depot. Terrible customer service.

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    5 months ago

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    8 months ago

    The Printing department is always very helpful and knowledgeable! Best location in Metairie

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    1 year ago

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    6 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    7 years ago

    Most unpleasant experience I've had at Office Depot yet, I wish these stores would hurry up and close already! Rude and nothing ever works

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    15 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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