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    Crescent City Technologies

    5.0 (5 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Crescent City Technologies

    Telecommunications

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    AT&T Internet

    AT&T Internet

    (20 reviews)

    Uptown

    They go door to door selling the fiber optic "underground" internet service, except they don't tell…read moreyou that they must run an ugly cable from the pole in front of your house to your house until installation day. And when you don't agree, you must now cancel the Direct TV they sold you and return all the equipment. Be prepared for pushback from Direct TV because they don't want to refund because of "buyers remorse " The Direct TV rep told me that they are not affiliated with ATT!!

    Instead of mailing off my trade-in cellphone for a $1,000 credit towards my upgrade a new cellphone…read more(the latest Apple top of the line), a cheap cellphone I never even owned with a old design (fold-out keyboard for texting) was sent and I got a $50 trade-in and I couldn't get my $1,000 trade-in. I stopped using AT&T because of this. The sales rep at the store was no longer there, who told me they had no means at the store of giving me a receipt for my cellphone trade-in. I should've hand wrote a receipt and had him sign a copy of the trade-in but I'm too trusting. My first AT&T cellphone was in 1984 and was a DynaTAC 8000X that retailed for $3,995, which would equate to over $9,000 today. I have it on my desk as a paperweight. AT&T is the gold standard of service (sadly) and I'm now with Verizon after trying 3 other cellphone services and I barely get 1/2 of a bar and constantly dropping calls. I live on 40 acres in a rural area of St Tammany Parish. I refuse to be cheated out of $1,000 plus I bought the 'new' trade-in off eBay ($350) to use for the $1,000 credit, so I actually lost $1,350 and after 40 years that's no way to treat a valued customer. I'm not a valued customer!

    T-Mobile

    T-Mobile

    (9 reviews)

    Central City

    I have been a customer of T-Mobile for 19 years the prices just keep going up no real incentives…read morefor long term customers.

    This is not a real T-Mobile Store!!!!!! Its an "Authorized Retailer." Beware - the staff there will…read morenot tell you that because they want your commission!!! My phone was broken and they tried to tell me there was no way for me to buy a new phone without adding a new line. That is false! You just need to go to a real (corporate) T-Mobile Store - there is one on Carolton. This was easily the worst customer service I've ever had. I walked in and stated clearly - I need to buy a phone today, I don't need anything else. She could have just told me I needed to go to a corporate store for that issue. Instead, she made me wait there for 30 minutes, assuring me that its impossible to buy a phone without adding a new line. Obviously that is not true, people's phones break or get stolen all the time, they just buy new phones. Eventually after speaking to her manager, Jonathan, he explained they get paid on commission - no wonder she didn't want to redirect me to the right location!! Anyway once I called a family member and she spoke to real T-Mobile customer service, we realized this is a fake T-Mobile Store and that is why there are limited options. When I said that, the staff member who was supposed to help me became very nasty and rude. Extremely unprofessional. She had no sense of customer service or even human decency. I didn't have a phone to call anyone or look anything up. She basically just said I was shit out of luck. She wouldn't even give me the phone number for the real T-Mobile Store so I could call and see what time they were open until. When I asked her her name, she refused to give it to me (.... not professional at all!!!). All I can say is she had hair that was dyed bright red. Her coworkers on service were Jonathan (a manager) and Joanna, and both were equally as unhelpful as this girl with the bright red hair. Don't come here if you want a phone!!! They are no help and do not deserve your commission. I hope the manager reads this and the girl with the red hair gets fired.

    Cox Communications

    Cox Communications

    (11 reviews)

    I had a wonderful experience when I went into this office. I was in need of new phone service after…read morebeing rate-hiked into oblivion by Verizon. It was quick, easy, and the service rep was friendly and helpful. I actually walked out paying less for my internet service than I was when I came in, so the bundle was a great value. Its so nice to have an office here in town rather than having to go down to the city.

    Every 1 to two years, Cox jacks up the cost of Internet and tv service. Then you have to call their…read more"loyalty" department to try to negotiate a new rate even close to your previous one. They tell you how much they appreciate your 30 plus years as a customer and promise reductions here and there on different packages, after which they give you a new price, but that guarantee of no increases during the promo period is a lie. Within 1 year of my 2yr promo, my bill jumped twice, from $305 to $335, to $356. Then when you make an inquiry, you get someone telling you the promo had nothing to do with price increases. The rep I spoke to couldn't care less, apparently, making no effort to resolve my concerns to my satisfaction, and telling me she couldn't escalate my call to someone who might. I asked her to send verification of the new pricing based upon services I requested dropped and downgraded. She didn't bother to send anything to the email on file, and the one she sent to me had broken or expired links. Figures. But thanks anyway for my 30 plus years of loyalty, Then to add insult to injury they try to sell you a mobile plan. Well, I've been with T-Mobile for 20 years and never had to call them to dicker over price increases. NEVER. So why in the heck would I switch my cellular to a company I have to barter with every year or so.

    Crescent City Technologies - telecommunications - Updated May 2026

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