This is the only repair store in the city that will fix your Bose products!…read more I highly recommend bringing your electronics here. They are thorough, kind, and great communicators. My headphones work better than when I first bought them. If you like what you have, they will help keep it running!

Repaired my old Bose 321 Home Audio system as promised and it only took 3 weeks. I highly recommend!read more

Adam was so incredibly helpful, I wish I could do justice in my review…read more He will come to your house, he is knowledgeable and accessible to talk with, his rates are UNBELIEVABLE. As in, I think he should raise them, because he does an above-and-beyond job and is charging far, far less than the standard. He was able to recover my data from my netbook that I had dumped water on. The motherboard was fried, but he was able to get my data off, sold me the flash drive he purchased to transfer my data at cost, and my bill was 15% of what Best Buy would have charged. When he dropped off my computer when he was done, he still took extra time with me to install a few programs on my new computer. A+ for technical help, customer service, price, and convenience.

My wife and I headed to NOLA for a week long working vacation. (Work during the hot hours of the…read moreday, go out at night to dine and drink and dance to amazing live music, repeat.) When she pulled out her computer to work the very first day, it wouldn't start up. Some strange flashing lights, then nothing. Not good. We called a place nearby with good reviews, but they weren't receptive. Called The Computer Doctor - he said he worked on my wife's kind of machine all the time (Lenovo ThinkPad) and would be happy to take a look - he'd be in his shop in an hour. They met and he quickly sorted out there was a screw loose (many jokes ensued). He put the screw back in place, buttoned things up, and she was out of there in under an hour. And for a very reasonable cost. Thanks!

Nathan is kinda my hero…read more My brother game me a Sony Vaio laptop as a gift a few months back. It belonged to his wife and seeing as it was riddled with horrible viruses she had given up on trying to fix it and instead decided to just buy an Apple computer instead. Now I'm thinking I'll just do a factory reset and save myself the trouble of weeding out the viruses. To make a long story short... I deleted everything... including the operating system. Even better I didn't have the system restore discs to fix it. Basically, I epically failed. So I looked around for months trying to find someone to fix it but I don't drive so it was always an issue of finding a ride or they just wanted WAY too much to re-install the operating system I already had a key for. I browsed around on Yelp and found Gnome computers and decided to give them a shot. Nathan came within the hour to pick up my laptop from my house and within a few hours he had called me back to say everything was just about done. Unfortunately, my power supply had died but he had the computer fixed before the battery on my laptop went out. Nathan offered to go and purchase a new power supply for me but I decided, being a picky shopper, that I'd buy my own. He helped me Via text to pick the best one for my money then met me at my house by the time I was done shopping. We plugged the laptop in and it worked perfectly, he even helped me to download all the necessary updates and gave me some great advise on a new router. Nathan is worth every penny and even then his prices are exceedingly low for the service he renders. Also he's a SUPER nice guy, not creepy in the least, I'm a young lady who lives alone and I felt absolutely comfortable having him in my apartment. I know I'll be going back to him for any computer issues in the future.

This company is responsive and responsible. Great service on computer repair and service. Would…read morehighly recommend.

Thank you so much for fixing my phone …read more Loving Chief Mobile. Best place in the city for phone accessories at an affordable price.

All good service for my phone needs , had screen replacement took minimal time to accomplishread more

I have used A Prompt for years and now live in Baton Rouge and still use them…read more They can be trusted and that means a lot to me they all ways do the job and will let you know how to not let it happen again as an older person that didn't grow up with a Computer They have helped me several Times We have been getting calls about a Security breach and I called them they told me it was Bog ass That is good enough for me and will not let anyone into my laptop but A Prompt Thanks for being there for your Older Customer M M Baton Rouge La

While he did fix my PC the tech was digging all through my files even connected to my server (at my…read morehouse) via RDP and added his own Trojan horse. Not once did I tell him to use my OS I just wanted the board and CPU to post. I'm seriously contemplating calling the police. Then he sat for a Few hours and copied every MKV and MP4 movie from my PC. Now I have to drive to each of my clients offices and change the RDP password since he had access to all of them. I'm seriously contemplating getting the FBI or my attorney involved

This guy is amazing and give helpful advices even if he can not repair your machine. Absolutely…read morewill go back for future repairs

When a hacking attempt locked up my laptop, I called all the numbers for New Orleans top 10 tech…read moreservice. This company was the only one who answered the phone. Dave was able to unlock the computer, while we were on the phone. He then directed me to certain areas to check if any viruses. Great service, reasonably priced. Highly recommend!!!!

Excellent customer service. The owner knows the meaning of…read morecommunity and service. I had an issue with my phone AND my iPad and he was very thorough in finding the solution. Unfortunately, the issue couldn't be completely resolved on one of my devices (we all know the Apple products are short Lived ). But he took out a lot of time and exhausted all options. Highly, highly recommend!

I took my laptop there recently and was surprised as to how quickly it was repaired! I had a broken…read morescreen and after not wanting to drive to take it where I usually would, I decided to stop in and the price point was alluring. They said it would be done the same day but I ended up picking it up the next morning due to time constraints. No problem with that, however, I have zoom meetings and I come to find my camera doesn't work at all. I'd assume during the checking of work that that would be checked, to make sure I had all the previous features I had before on my laptop. Now I'm debating about getting that fixed there or not. Otherwise, if you need something done quickly and pretty decently (and affordable because most places would overcharge for sure), definitely go to them. I just had to knock points off because that would be something one would check before releasing an item.

Fixit gave me an estimate and directions to their store. I visited their store a few years ago for…read moreanother issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here. Fixit gave me an estimate and directions to their store. I visited their store a few years ago for another issue, and the issue I had was so simple to them, they did it pro bono! I kept that in the back of mind for future projects. And said to myself, next time something breaks I'll come back here.

This place was awesome. Was in a bind looking for a screw to screw in my SSD. Gave them a call and…read morethey told me to bring my PC in and they got the job done wicked fast. Definitely going to come back with any computer or electronic needs. These guys know what they are doing and hooked me up with a quick fix ! Thank you Fixit !