Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

My husband's Dell laptop's power plug had come lose. The shop owner looked at, repaired and tested…read moreit. I dropped it off and picked it up after 3 hours. Best Buy wanted 3 weeks to repair it. Don't go to the Geek Squad. Shop local and support the small independent repair shops. I'm very glad I found this store on a Saturday. Back to my games!!

Awesome place fixed my ps5 for 200 and replaced everything all the broken parts and cables super…read moregreat guys!

Great place to get miscellaneous electrical and electronic stuff for computers, internet and…read morenetwork equipment, and Radio Shack type of electronic stuff now that RS is gone. Lots of computer related equipment and accessories. Also security cameras and DVR security video recorders just like what was at Trump's place in Mar a Lago that recorded him moving boxes of documents around that he wasn't supposed to have. Only difference is you own the Digital Video Recorder and there isn't a duplicate one in the Secret Service that still has the video of you committing an obstruction of justice crime that you think you deleted. :-O The people working here are very knowledgable and have always been able to answer any questions my engineering mind has asked.

Best - High Quality Products- High Quality people and Repairs - You get what you pay for, but they…read moreare not outrageous. Only place I go now.

he's not exactly quick, or honest, or good at what he does, but he *is* affordable & he really…read moreneeds the money, so if you're frugal like me, give him a try - after reading these tips: 1. BACK UP EVERYTHING half the computers I've taken here came back with the hard drives wiped clean. The other half got lost & he doesn't seem motivated to do anything about that. 2. Call before visiting. some shops would call you if there's been a delay. Most will call or email when the work is done. That's not Jimmy's style, so if he told you it would be ready last week, save yourself a trip by calling to make sure. 3. don't bring the charging cable. he's got plenty that will work with most devices & will probably lose yours anyway. 4. be patient James doesn't have a great short term memory & may ask several times what your name is & what brand your computer was & what he was doing to it. maybe put the important info on a notecard affixed to the device. large print. 5. inspect the device before leaving with it. did he put all the screws back in? does it boot up? this could save you a trip or two. 6. Try it yourself first. there are probably a few videos online that explain what you need done. DON'T UNDERESTIMATE YOURSELF! you can do hard things well. if you get stuck or don't have the time, Jimmy's got you. 7. make your device unique Jimmy's got a dozen stacks of silver & black laptops & tablets. put stickers on yours or paint a corner with nail polish. bring it in a neon green box or something.

Very knowledgeable, reasonable and experienced. needed more characters to post so here they are.read more

Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

Fell for Microsoft scam call, lost my cell ph and my Microsoft account, which could not be…read morerecovered. Tom and Hayden were successful in setting me up with new email account so I have second verification ability. This is what happens when you are an old, widowed, handicapped person and believe people on the phone. This is not the first time this company has come to my aid with serious computer problems. So helpful, knowledgeable and willing to go the extra mile.

I needed help printing and laminating a few pages for a project, so I called ahead to check pricing…read moreand make sure they could do it. I spoke with Aja over the phone, and she was incredibly friendly, helpful, and knowledgeable, she was super easy to talk to and gave me all the info I needed. When I came into the store, Aja was just as great in person. She helped me put everything together and was super patient and attentive, even though a line started forming behind me. You could tell she was doing her best to help everyone, and the customers seemed to notice and appreciate it. She gave me great advice, made sure the project turned out right, and somehow stayed calm and kind through it all. It's rare to come across that level of customer service these days. Aja really went above and beyond. If you need help with printing or anything similar, I highly recommend coming here and asking for her!

I was shopping for office chairs today and came in around noon and found one I really liked. Wanted…read moreto compare it to a different one at Staples but wasn't like the one at Office Depot. I came back but near closing but ran in knowing I was looking at one chair. I was greeted "hey guys, we're closing in 15 minutes" at 6:34. Walked back and was trying to find the one that was there while the two gentlemen followed one with the night deposit that said "guys these will be here tomorrow and the deals on chairs are next week" then walk into the employee door. The white guy was I think trying to rebound as he knew his buddy messed that up and reiterated that they were going to be here tomorrow and told me what time they opened. I quickly walked out with the white fellow following like I stole something and I gave it to him. I feel bad this evening but the guy doing the deposit set me off when I knew exactly what chair I wanted. I wasn't pleasant when I left and told the white guy to cut it as he knew that I was pissed. I feel bad for taking it out on him when it was the other guy but more so mad because we left at 6:41. I was in there for 6 minutes. 6 minutes.... SIX minutes. 19 minutes before closing. Being that we do orders from Office Depot is a big disappointment. Didn't mean to take it out on the white guy but his buddy needs to find something else. Not pleased at all

I want to recommend 911Computer Repair Inc. My Vaio laptop was shutting down 5-10 seconds as it was…read morebooting up. YouTube videos told me it was a fuse. I checked with multiple companies and I couldn't find anyone that would solder a fuse - most companies are only software and don't solder. Luckily I saw someone recommend 911 Computer Repair Inc in Bedford. (817-684-0090) I called in and the owner was available and told me they do solder. They have a $30 diagnostic fee, although I didn't get this charge so I guess it applies to the bill? Under 1hr later, I get a call my charge will be $60 for materials and labor and I approved and it was done in under 1hr - excellent! They are located at 2101 Bedford Rd, Ste F, Bedford, TX 76021. Here is their website too - 911computer-repair.com Fast - Efficient - Reasonable Laptop services.

I been waiting a few months to get my computer fixed. I reached out to the owner and he told me he…read morewas out of the country. I wasn't notified of him leaving or the progress of my computer. I paid my money upfront and expect better service than this. I will change my review upon the completion of my computer being fixed.

Micro Center 07-28-26…read more My grandson is building him a new gaming computer. We chose to get the parts from Micro Center in Dallas, TX. They have everything you need and could want for your computing needs. It's overwhelming with so many choices to chose from. We walked around trying to find the computer case. Lots and lots of cases. That's when we met Tim. He was totally awesome and jumped in and took care of all our needs. My grandson had a list a friend made for him of what we needed. He took and made a shopping list for us. Then he asked if we wanted help getting all the parts. We said Yes! He was great, he took our buggy and took off and got everything on our list. I would say above and beyond what we expected. He had everything at the checkout counter for us. It was a great experience. I highly recommend Micro Center for all your Computer needs. Ask for Tim Hill and he will take care of your computer needs.

The commission structure has completely ruined the shopping experience here. You can't go more than…read morea few steps without someone asking if you need help. On my last visit, I was waiting about 10 minutes for an item to be brought up from the back. While I was waiting, I asked another employee about a different product, and he told me he didn't want to "jump on the other guy's commission." As a customer, that shouldn't be my problem. I also asked if a specific DJI controller worked with a drone. The employee immediately said yes because both products had "FPV" in the name. That's not how DJI compatibility works. There are multiple FPV drones and controllers, so that alone doesn't tell you anything. At checkout, I declined the extended warranty. Cashier Ryan C. gave me the sales pitch, I declined again, he kept going, ended with, "It's only $25," then just stood there staring at me until I said no a third time before finishing the transaction. This isn't a one-time experience. It's like this every time I shop here. The only reason I come back is because it's the only place you can buy these products in person.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.