I live in Oklahoma, in the Tuskahoma area, and this computer is for my 84-year-old grandmother…read more During a holiday visit and extended work stay, I initially brought her PC to Geek Squad on December 19, 2025 for service. When I was able to return on January 23, I was informed that the workmanship warranty had expired and that I would need to repurchase the service. This did not seem appropriate, considering the issue had not been resolved properly the first time. When I returned to pick up the PC, I specifically asked that it be powered on so I could verify that a fresh operating system had been installed, as discussed. Unfortunately, the computer does not have a completed operating system installation or system restore. As it stands, we are in a worse position than when we first brought it in. I was also told that Best Buy's service line is not connected to Geek Squad, and that because Best Buy refunded my purchase amount during the second visit, this automatically triggered a "stop work" decision. This was never clearly explained beforehand. At this point, I simply want resolution. If the store cannot ship the PC, I am requesting that a carrier be arranged to pick it up from the store. I currently have four open case numbers and have not received a single call or email with a proposed resolution. This situation has been exhausting and disappointing, especially given that this computer is for my elderly grandmother. I am simply asking for accountability and a clear path forward.

I went in to utilize geek squad coverage on something I bought from their website after a year. The…read moredevice had a defect that was unacceptable. I was met by a woman named Amy and an African American male. They were both rude and disrespectful for the duration of my visit. I was quickly shrugged off and it seemed they did not want to help me. I was polite for the duration and gave no word or action that warranted my treatment. I was ultimately told that I could not replace my device due to a third party seller situation set up on their new market place system. This was explained to me by Gerard, who was the only reasonable person I spoke to in my visit. The biggest issue I have is the fact that they still sell the device on their site and even offer geek squad protection (which I originally got) but would not replace it due to the third party thing. Why offer geek squad stuff if you don't want to actually perform it? I was refunded the money I paid in lue of the replacement/repair from geek squad. Overall, I had a bad taste in my mouth. Gerard was nice and respectful, but the others were extremely rude. They didn't seem like they wanted to help anyone or explain anything. This makes me not want to go back.

This has a large selection for items, even though it is not a super Target. We always get Target…read morepull ups and diapers from here. They never run out of the sizes we need.

Large parking lot in front. Wide, clean aisles to shop in. Employees are friendly and helpful…read more Shelves are well stocked. I can't believe how much nicer this location is than the ones closer to New Orleans. Amazing. Easy in, out and on my way. Prices are comparable to other locations.

This guy is genuine! I bought a "certified refurbished" MacBook from a certified refurbished online…read moreretailer. Not long after I got it, there was a little bit of liquid damage. No luck with the online retailer. Philip was recommended to me. Got in touch with him and he is reliable and trustworthy and honest! Fixed my laptop! He also said the online retailer should have never sold the one I have as certified refurbished since it showed previous liquid damage! Very honest and I highly recommend him!

I was told by Phillip that he could fix printers as mine had stopped auto detecting the correct…read moresize docs in a file. He was here maybe 30 minutes and told me that I'd have to select the size on each and every doc in a 200 page file. When I told him that it had worked properly for the past 5 years with no issue, he said that I was being combative. I paid him his fee.... For doing absolutely NOTHING, except insulting me and my intelligence. As it turns out, I fixed the issue myself. The problem was that even though the adobe acrobat reader icon was on my computer screen, it was just an inoperable shortcut. Somehow, it had been deleted from my computer. After redownloading adobe acrobat reader, it now prints files on the correct size docs. if Phillip did not know how to repair/fix the issue, he should NOT have accepted the job and wasted his time nor my time, but most importantly my money for doing nothing and being arrogant, obnoxious, and insulting! since you are the computer expert, why then did you not even offer to look at the computer??? Also, it was working properly up until approximately one month ago, not 5 years ago. You apparently didn't hear that either.

Sorry customer experience. Terrible company to do business with. No cell service signal.read more

Got new phones, was easy. Tech was knowledgable and patient. Store was crowded but wait was shortread more

When we arrived, we were greeted by Ron Bloodsaw. He was courteous and professional. He listened…read moreto what we wanted and provided us with our options. No hard sale or push to buy or upgrade.

1st related to AT&T is their U-Verse service. We live on some acreage outside the subdivision…read moreareas. Starting with dial-up to the current 'Hi-Speed' U-Verse there's only been AT&T for 30+ years. The 'Hi-Speed' fiber optic service isn't capable of streaming Thursday night football on Prime (under 10 Mbps). No audio and the video starts and stops. The commercials play great. I called their outsourced Philippine customer service because I got a strange double bill. It had my usual bill with my hidden discount for being a 2 tour combat vet from 55 years ago (I'm old) and an extra $175.00 bill on the back. This was on my October bill no less. She proceeded to tell me it was for May and June when my auto payment bounced. Which is ridiculous. They cut you off real quickly if your behind. Well today is D-Day to pay it! Now about the AT&T Store! There's no place here to post for the Slidell, LA store on Airport Rd. I dropped off my trade-in for a new Apple 15 pro max last year. I was supposed to get a $1,000 trade-in on my still new looking 1 year old phone. I asked for a receipt and was told they had no method for giving one. I made him sign a hand written receipt showing it was received by the AT&T Store on Airport Rd. Slidell, LA. Sadly, I didn't notice they did the same thing for my wife's Samsung Fold. That's 2 Grand AT&T! They showed a $50 very old fold-out keyboard phone as a trade-in. A POC I never owned 15 years ago. Both trade-ins, I bought boxed on eBay that looked new but called 'refurbished' for $350 each. So that's $700 more I lost because evidently a employee stole them. As a retired cop, I called the local yocals in Slidell to make out a report. I still have my badge but I was state and I don't ask for special treatment. I've been with AT&T Cell service since my $4,000 1984 Motorola DynaTAC 8000X I still have. Nothing came of it and I stopped using AT&T cell service. I have 15+ cellphones that all look brand new. After you pay off your $50 a month bargain phone, you have to kindly ask them to unlock it. After my ordeal I knew they wouldn't. So, I sold them dirt cheap on eBay as AT&T locked service cellphones. We ended our bargain $225 a month DirecTV and my new monthly cell service cost $15. No dropped calls or texts. So my big beautiful flat screens are just black in a few rooms for now and watch everything online. Spectrum just showed up but their reviews are worse then AT&T! So, 30+ years of AT&T! internet is still up today. I was cheated by AT&T on 2 trade-ins that disappeared but 2 strange 'Pen' something cells with fold-out keyboards were substituted for my 2 $1,000 trade-ins and with a $50 trade-in credit for each. I don't care if they Ding my credit rating because I'm old and it won't matter. I'm sorry, this is way too wordy. I will take it down soon!

Absolutely horrible experienced at this store - I've had a more pleasant and faster experience…read morebuying a car. Incompetent, rude, lazy staff that will work as hard as possible to tack on every additional fee, surcharge, and upcharge that they can find and then gaslight you into thinking that you are being unreasonable for wanting to negotiate a better price. This store is the reason I will leave Verizon after years of loyalty.

Updated a five year old iPhone yesterday and although ferreting through the many deals and…read morediscounts offered by many carriers is difficult, Benita at Verizon in Covington did a fine job in finding the best (and most economical) plan for me. Her courteous, knowledgeable, and efficient assistance is appreciated.

Yep, I was skeptical at first,but after getting a work phone I wanted to cut my Verizon bill so,I…read moredecided to try Cricket-- can't hurt?.. no contract and a Samsung phone for 19 bucks!! I tried 1 phone and hated it, Kenny,the manager was a SUPER champ about the exchange and I have ZERO complaints!! I've had a little tiny bit of static from Covington to Baton Rouge on I 12 but other than that, can NOT complain for 40 Bucks a month!!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Covington store today.

I had a very frustrating experience with the Covington Home Depot. The store representatives were…read moreextremely unprofessional and unhelpful. I even called corporate customer service while at the store, and the corporate representative was also placed on hold for a significant amount of time trying to reach the store. To make matters worse, a store representative marked my pickup order as completed, yet 20 minutes later I am still waiting in the pickup area for my mulch. No one is available to assist, and the gate is chained, preventing access to the product. This level of service is unacceptable. Customers should not have to track down assistance after an order has been marked complete. I hope management addresses these issues so future customers do not experience the same lack of professionalism and support. Crystal store rep was able to resolve my concerns very professionally.

Do not buy a major appliance from Home Depot. I had my dishwasher 6 days. Only installed it two…read moredays ago. The middle rack broke. Home Depot will not take it back. Poor Customer Service!!!

Absolutely awesome!! Best place to build your home…read more you have to check out the new showroom in mandeville

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Mandeville, LA. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Where to start? My wife and I felt the employee helping us didn't care about us at all. Sue spoke…read morecondescendingly to us the entire conversation and offered no explanations or effort to help us understand. Don't waste your time here. All they do is work the app for you, she said. "Everyone uses the app now; people scroll around and buy phones at 3 a.m. There's no reason to even come to the store," said the person that comes there to work every day.

My parents were way overpaying for cell and internet service and despite paying for "150 Mbps",…read morethey were getting 5 Mbps download speed, at best. Went to cancel and AT&T gave us the runaround saying account changes had to be done in the store. Made the 30 minute trip to the store and they said it had to be done over the phone. Finally got through to someone for the cancelation and they were 3 days into the billing cycle and said they had to (over) pay for the entire rest of the billing cycle even though we wouldn't be using the phone lines the rest of the 27 day billing cycle. Crooks. Went to spectrum and the bill went down from $300 to $100, all included, plus its fiber with 1000 Mbps internet speed. AT&T needs to go under. Look at the reviews here! Speaks for itself.