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    Off The Wall Dogs

    5.0 (1 review)
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    Services - Off The Wall Dogs

    Pet boarding

    Pet transportation

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    8 years ago

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    Dove Mountain Veterinary

    Dove Mountain Veterinary

    3.7
    (76 reviews)

    The Vets and their assistants are caring,kind and efficient.When I needed end of life care for my…read morebeloved 15 and 18 year old Doxie's,they were at our sides the entire time.These folks care.Sincerely,Dara Davis

    Been a client for several years. They do a LOT of things really well and have effectively saved at…read moreleast one of my pet's lives (dog with an obstruction, Dr. Campbell). But Dr. Horton, all of the veterinarians, and all of the technicians and front desk staff are consistently excellent and I wish I could remember all their names!. Facility is great and I'll get to one very important detail about the facility in a minute, but it's spacious, plenty of room for customers and their pets, plenty of exam rooms, and a nice restroom, plus the pet-themed artwork is great. I really like the online presence, with automated scheduling, conversing with staff, and even the ability to specify technician or specific veterinarian. Now, based on my most recent experience, I wanted to call attention to the comfort room. Unfortunately I had to euthanize one of my cats last week, and not only did they get me in quickly - which should not go unrecognized - but that entire comfort room experience is about as good as it gets. The room itself is incredibly well thought out, with nice calming music, plenty of tissues, comfortable seating, the right low lighting (don't overlook that, it's part of the transitional euthanasia experience), and pleasant decorations. I don't mind one bit that there's some display of (forgive me if this isn't the right term) remembrance artifcacts depending on your method of handling the remains, I actually thought that was a nice touch. They planned this room out really well when building the facility, you can drive right up to it's dedicated entrance, so you don't have to walk through the main area crying your eyes out. But that's all about the facility, let's not forget how compassionate and sympathetic the staff who handle that experience are. And not fake sympathy either, legitimate care and concern. And great attention to detail. Whether it's routine care, purchasing supplies, or euthanasia, Dove Mountain Veterinary handles all of it deftly. And reasonably priced, too.

    Sol Dog Lodge and Training Center

    Sol Dog Lodge and Training Center

    4.6
    (37 reviews)

    Sol Dog is phenomenal! We've done group puppy classes, private lessons, and grooming at Sol Dog and…read moreeverything has been amazing. Our puppy Junie was extremely reactive to other dogs and we felt like she would never get better. We enrolled her in the puppy elementary classes at about 5 months old. Kim and Jamaal were extremely accommodating and helpful throughout all of her behaviors, week after week. After she finished the group classes we did 2 private lessons with Kim and Jamaal and I can't say enough great things about the two of them. Junie is such a different dog from the day we started with Sol Dog and we couldn't be more grateful for Kim and Jamaal. I can't recommend Sol Dog Lodge enough!

    There is some confusion about the locations of Sol Dog. When I first signed up to board my dogs, I…read morethought I was dealing with the people from Sol Dog on Prince Road. That statement is 1/2 right. Looks like the Sol Dog on Prince now has a new name and that owner used to be part of Sol Dog but is not anymore. My dogs were boarded in May 2026 for 4 days. All did not go well. I have spoken to Justin and Shelley from Sol Dog and BOTH of them have now said "that's not how we normally do things". When I spoke to Shelley today and told her that they had to say, "that's not normally how we do things", for 3 separate issues her reply made me want to do reviews so other people could see that the service I got was exactly how they normally do things. Issue 1- on our tour of the facility (beautiful facility) we were led to believe that we would be allowed to settle our dogs in their kennel. We were not. Shelley said, "that people are not allowed in the kennel area". When I told her that we were taken into the kennel area on our tour, she said "that's not normally how we do things". Issue 2- We gave written on paper instruction on how to feed our dogs. and put the instructions in their system. Not complicated. One dog gets dry and wet food. The other gets wet food only. The dog that got wet food only was fed dry food. Sol Dog sent me a text on day 2 that they were almost out of dry food. When I called and questioned how they were feeding my dogs, I was told they were feeding them correctly. It wasn't until I sent them an email that they admitted to feeding my dog incorrectly. Guess what I was told??? You guessed it "that's not how we normally do things". Issue 3- Communication. I was told that someone from Sol Dog would communicate with me and let me know how the dogs were doing a couple times a day. The evening I dropped them off I did hear from someone. The next day Nothing. The 3rd day I sent a text at 730am and did not hear back till 330pm. GUESS WHAT? "THATS NOT HOW WE NORMALLY DO THINGS". Some issues I brought up with Justin that I didn't bring up with Shelley. My dog blankets and toys were not dirty, had no dog hair and smelled like I just took them out of my dryer. I had a lot of treats left over and if they were given to the dogs like I was told they would be, there should not have been that much left. Sol Dog left such a bad taste that I told them I would never board with them again. Justin and Shelley both agree that since they were told I would never board with them again that there was not much they could do to fix the issue. I was not told they were sorry. I was not offered any refund, not that I would have taken it. They did have to pay the staff to feed my dogs wrong and not give them their toys, blankets or treats. All in all, I feel like the experience that I had with Sol Dog is EXACTLY HOW THEY NORMALLY DO THINGS.

    Creature Comforts Pet Resorts

    Creature Comforts Pet Resorts

    3.4
    (13 reviews)

    My dog Sully loves it here and be is picky. He gets so excited when he knows he's going and as soon…read moreas we pull up he goes berserk trying to get in. All of the staff are so nice and our dog just loves them all do they take great care of him. I like how they take them outside to play. And are pretty accommodating with requests. One time when our dog was boarded there was a bad monsoon that knocked power out for a couple days and the road to the boarder was closed. But the staff was parking and walking a couple miles each way to take care of the animals. I think that shows their dedication and love for the animals. Sometimes it's tough to get through on phone but they are super busy with the dogs and at least you know your dog is in good hands. Wish they had cameras though.

    Well, we just had the same issue as Deb R…read more We took 2 dogs in for an overnight, Saturday night, Sunday morning. Took food for both dogs, clearly marked, separated into 2 meals for each dog. Pretty self explanatory. When we picked them up Sunday afternoon, I noticed there was a meals worth of food in one of the bags. I asked why is there food left over? There was much confusion and conversation about it between 2 of the staff, one of which I assume is the owner or manager. Long story short, one of my dogs didn't get fed as instructed. The excuse was that they are training someone. Seriously? Pretty crappy training. What did they think the second serving of food was for???? Yes, they apologized. Did they offer any discount? No. Can we trust them again with our animals? Nope. So in one weekend they lost a 15 year client and a new customer. Have to say also that they suck with trying to talk to anybody on the phone to make reservations. Too bad.

    Off The Wall Dogs - petboarding - Updated July 2026

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